Seychelles FSA: capital-markets register, supervision and complaints

The Seychelles Financial Services Authority is the statutory supervisor for the country’s non-bank financial-services sector under the Financial Services Authority Act 2013. For a forex or CFD relationship, the useful starting point is the capital-markets directory and the precise contracting company named in the client agreement.[1][2]

Authority

Financial Services Authority

Jurisdiction

Seychelles

Remit

Licensing and supervision of non-bank financial services, including securities dealers and investment advisers, alongside fiduciary and company-registration functions.

A broker brand may use more than one legal company. The directory can establish that a named Seychelles entity is listed and identify its website; a listing does not make a separately incorporated affiliate the same regulated person. Where a page does not display a licence number, the company’s published number and the directory match should be identified as separate pieces of evidence.[2]

Open the official register ↗

Check the exact legal entity, permissions, current status and scope in the official record. A brand connection in our coverage does not establish authorisation.

The Financial Consumer Protection Act addresses disclosure, fair treatment, prohibited abusive practices, confidentiality and complaint handling. It requires a complaint process and information about further appeal after an adverse decision, subject to the Act and the competent authority’s requirements. The obligations apply to the service and provider; the directory listing alone does not explain every contractual term.[4]

Securities permission and virtual-asset custody are separate issues. FSA’s VASP FAQ says a securities licensee that accepts and holds client virtual assets must consider the additional VASP licensing requirement. Receiving a fee in virtual assets and holding customer assets are different activities. A derivative merely referencing a crypto price should not be confused with custody of the underlying tokens.[5]

For the account’s asset treatment, identify what the customer actually delivers: fiat money, securities or virtual assets; who receives it; and whether the intermediary or another provider holds it. The securities and VASP categories must be checked separately where both functions are present. Regulatory status is not, by itself, proof that every asset type receives the same insolvency treatment.[5][2]

The Authority’s complaint process covers concerns involving licensees and the way the Authority performs its own functions. The form and its supporting-document requirements provide the relevant route for a specific case.[3]

The published FSA route requires the licensee to receive the complaint first and allows 21 business days for its determination. Preserve the original complaint and the dates, including any acknowledgement and final reply. The FSA form then asks for the supporting material needed to identify the regulated relationship and assess the issue.[3]

The consumer-protection statute and the FSA complaint procedure should not be described as an investor-insurance policy. Section 41 distinguishes court powers to award punitive damages from the competent authority’s complaint powers. A specific remedy requires the applicable procedure and findings; the law does not turn every brokerage loss into an automatic FSA payment.[4]

Use the authority’s official website for current official routes. Purpose-specific resources have not yet been established in this profile.

This profile has not yet established the applicable procedure, receiving body and eligibility for this task. Consult the authority’s official resources and check your firm, product and circumstances before acting.