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Mauritius FSC: dealer permissions, client assets and complaint routes

Mauritius investment-dealer and custody permissions, client-balance safeguards and the different complaint routes for domestic consumers and Global Business Licence companies.

By Editorial deskMauritiusPublished Updated Sources checked

Authority and scope

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The Financial Services Commission is Mauritius’s regulator for the non-bank financial services sector and global business. Its remit includes securities businesses, insurance, pensions and other licensed financial activities. For a broker account, the relevant firm is the legal company in the client agreement; a group brand may be used by several companies in different jurisdictions.[1][3]

Authority
Financial Services Commission, Mauritius
Jurisdiction
Mauritius
Remit
Regulation and supervision of Mauritius’s non-bank financial services sector and global business.

Registers and permission checks

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The facts01

Regulator and register

Regulator and register
MeasureValueContext
JurisdictionMauritiusSource 1
Official bodyFinancial Services CommissionSource 1
Public lookupFSC Online Public Register, linked from the Commission’s websiteSource 1
Relevant securities permissionsInvestment-dealer and investment-adviser licence categoriesSource 2
OfficeFSC House, 54 Cybercity, Ebene, MauritiusSource 1

The Commission’s codified list distinguishes several investment-dealer categories, including full-service permissions with or without underwriting. A licence description therefore carries information beyond the presence of a registration number. The public-register result should be read with the firm’s legal name, regulated activity and current status.[2]

Use the FSC’s own public-register link and distinguish a Global Business Licence from the permission to conduct an investment activity. The contracting entity’s activity category, current status and any restrictions matter separately. A group’s domestic Mauritius business and its global-business company may also lead to different complaint routes.[6][4][2]

Open the official register

Check the exact legal entity, permissions, current status and scope in the official record. A brand connection in our coverage does not establish authorisation.

Rules for firms and products

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The Securities Act distinguishes investment-dealer authorisation from permission to act as custodian. Section 52 makes custody subject to authorisation and applicable requirements; it should not be assumed from the words “investment dealer” alone. Section 56 addresses transaction confirmations and disclosure where an intermediary deals as principal outside a securities exchange.[5]

Client assets and protection boundaries

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Section 54 addresses client credit balances: it restricts use without express written authority and pledging or charging those balances, and states that qualifying balances are not assets of the intermediary on insolvency. Apply the provision to the actual account and collateral arrangement. It is a legal asset-handling rule, not a promise that a leveraged position cannot lose money.[5]

Complaints and dispute resolution

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Entities & regulation02

Identify the right complaint jurisdiction

Identify the right complaint jurisdiction
TopicPublished position and meaning
Domestic eligible consumer disputeThe Office of Ombudsperson for Financial Services handles complaints within the Ombudsperson for Financial Services Act 2018, effective from 1 March 2019.Source 4
Global Business Licence companyFSC expressly says companies holding a Global Business Licence under Part X of the Financial Services Act 2007 fall outside that Ombudsperson’s jurisdiction; use the FSC complaint route.Source 4
Case evidenceName the legal company, product, transaction dates and requested remedy. Include the agreement, payment record and correspondence with the provider.Source 4

Reporting misconduct and enforcement

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The FSC website also publishes investor alerts and notices of surrender, suspension and revocation. Those notices help establish whether a previously issued permission has changed. A historical certificate or a broker’s own licence statement is a separate source from a current regulator determination.[1]

Compensation and firm failure

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Section 148 of the Securities Act permits prescribed compensation arrangements. That enabling provision alone does not establish that every offshore CFD account has an operating insurance fund, a fixed covered balance or an eligible claim. Confirm the actual scheme and its rules before stating compensation; do not infer coverage from a Global Business Licence.[5]

Official contacts and resources

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Entities & regulation03

Published contacts

Published contacts
TopicPublished position and meaning
FSC complaint portalhttps://complaints.fscmauritius.orgSource 4
FSC general contact[email protected]; +230 403 7000; FSC House, 54 Cybercity, Ebene.Source 4
Ombudsperson[email protected]; +230 460 0473 / 0474. Check jurisdiction before filing.Source 4

Use the authority’s official website for current official routes. Purpose-specific resources have not yet been established in this profile.

Follow the evidence

Sources & further reading

  1. FSC Mauritius: remit and public-register link Financial Services Commission, Mauritius · Accessed 9 Oct 2026
  2. Codified list of licences, authorisations and registrations Financial Services Commission, Mauritius · Accessed 9 Oct 2026
  3. Licensed activities Financial Services Commission, Mauritius · Accessed 9 Oct 2026
  4. Consumer protection: complaints handling Financial Services Commission Mauritius · Accessed 15 Oct 2026
  5. Securities Act: client balances, custody and confirmations Financial Services Commission Mauritius · Accessed 15 Oct 2026
  6. FSC Online Public Register Financial Services Commission Mauritius · Accessed 15 Oct 2026

A documented resource is not a finding of eligibility or compensation coverage. Consult the named body and current official terms for your firm, product and circumstances.

Report an error or submit an update

Covered broker profiles

Profiles connected to this authority in our coverage. This is not a complete official register or a list of approved brokers; see each entity’s dated status.

Forex & CFD

24markets.com

24markets.com offers FX and multi-asset CFD accounts, mobile trading and a separate real-share service. This profile examines its account tiers, payments and operating terms.

Operating status
Active
Headquarters
Port Louis, Mauritius — profiled operator
Sources checked
20 Oct 2026
Read the profile of 24markets.com
Forex & CFD

4XHUB International / A2B Markets

The Mauritius company formerly named 4XHUB International Ltd is now A2B Prime Markets Ltd. Its LEI record documents the legal-name change effective 9 July 2026, and the current A2B site publishes Standard, Cent and Raw accounts with August 2026 legal terms. The separate Cyprus 4XHUB EU renunciation process does not establish closure of this Mauritius business.

Operating status
Active
Sources checked
27 Oct 2026
Read the profile of 4XHUB International / A2B Markets
Forex & CFD

Accuindex

Accuindex offers Standard, Pro, Raw and Copy accounts, MT5 and mobile services. This profile separates Mauritius, EU and regional relationships, identifies conflicting pricing and deficit wording, and documents card costs, credit-bonus conditions, copy exits and dormant-account rules.

Operating status
Active
Sources checked
11 Oct 2026
Read the profile of Accuindex
Forex & CFD

Aetram Trades

Aetram Trades operates an international Mauritius-centred FX, derivatives and CFD account menu with unusually material differences between Standard, ECN and Prime ECN, including minimum size, instrument reach and commissions. Its UAE sister is an introductions-and-promotion business rather than the entity holding account cash or executing a trade.

Operating status
Active
Sources checked
26 Oct 2026
Read the profile of Aetram Trades
Forex & CFD

Amber Markets

Amber Markets provides forex and CFD trading through MT5. This profile examines its Mauritius accounts, product costs, withdrawal controls and conflicting public terms.

Operating status
Active
Headquarters
Mauritius — contracting route
Sources checked
20 Oct 2026
Read the profile of Amber Markets
Forex & CFD

Arabian Markets

Arabian Markets publishes a four-tier MT5 schedule for international CFD clients, with several account currencies and explicit withdrawal charges. Its homepage uses a different account line-up, making the assigned account terms important.

Operating status
Active
Headquarters
Mauritius — profiled trading entity
Sources checked
20 Oct 2026
Read the profile of Arabian Markets
Forex & CFD

Arrow Trade

Arrow Trade describes three MT5 account tiers and a separate portal for verification, wallets and payments. Its public guides explain the workflow in detail, while numerical pricing, funding limits and contractual protections require account-specific confirmation.

Operating status
Active
Headquarters
Mauritius — profiled trading entity
Sources checked
20 Oct 2026
Read the profile of Arrow Trade
Forex & CFD

AUS GLOBAL

AUS GLOBAL account, derivative, funding and manager-service profile, with unresolved global issuer routing, region-specific warnings and current-versus-expired credit conditions.

Operating status
Active
Sources checked
15 Oct 2026
Read the profile of AUS GLOBAL
Forex & CFD

Axiance

Axiance’s surviving account pages are historical marketing. The Seychelles FSA records Aerarium Limited’s licence surrender effective 17 July 2026; the Mauritius FSC records termination of Aurum Capital Limited’s licence effective 19 December 2022. Neither old licence should be presented as current permission to accept new clients. Former clients need the agreement and records for their particular company.

Operating status
Historical
Sources checked
27 Oct 2026
Read the profile of Axiance
Forex & CFD

Axiory

Axiory combines leveraged FX and CFDs with a separate Alpha account for exchange stocks and ETFs. Its international offer includes MetaTrader and cTrader, equity-based leverage, per-pair Zero commissions and several payment routes with small-withdrawal charges.

Operating status
Active
Headquarters
Axiory Global Ltd registered in Belize City; representative office in Dubai
Sources checked
9 Oct 2026
Read the profile of Axiory
Forex & CFD

Base Markets

Base Markets offers Zero and Standard MT5 accounts for FX, index, commodity and crypto CFDs. Its published rules distinguish commission pricing, payment processing, conditional balance protection and complaint deadlines.

Operating status
Active
Sources checked
20 Oct 2026
Read the profile of Base Markets
Forex & CFD

BCM Markets

BCM Markets Ltd publishes Standard and Pro CFD accounts through its Mauritius business. The detailed market catalogue is more specific than the larger counts in its FAQ, while Pro commission direction and several payment timings remain inconsistent or incomplete. July 2026 legal documents add meaningful client-money, deficit and complaint provisions.

Operating status
Active
Sources checked
27 Oct 2026
Read the profile of BCM Markets