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Amber Markets: account tiers, futures costs and withdrawals

Amber Markets provides forex and CFD trading through MT5. This profile examines its Mauritius accounts, product costs, withdrawal controls and conflicting public terms.

By FXBrokers ResearchOperating status: ActiveSources checked Published

Accounts and entry requirements

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Amber Markets offers retail forex and multi-asset CFDs. This profile concerns the Mauritius website and the current agreement with Amber Markets Limited.[2]

At a glance01

Published account choices

Published account choices
AccountMinimum, USDSpread from, pipsCommission
ECN1001.4NoneSource 3
ECN Pro5,0000.8NoneSource 3
ECN Liquidity25,0000.0Per trade; amount and charging side not specified.Source 3

The FAQ’s minimum-deposit answer uses Standard, Pro and Raw for USD 100/5,000/25,000. Those labels differ from the dedicated account table and the FAQ’s own account-types answer.[4]

The homepage advertises a free demonstration account.[1]

The AML manual requires verification of identity and beneficial ownership, the purpose of the account and the source of funds and wealth. Higher-risk cases can require enhanced checks. The material reviewed does not establish a universal approval time or one fixed document list for every residency.[5]

View full spreads & trading costs

Products and platform capabilities

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At a glance02

Published market categories

Published market categories
MarketExamples and scope
ForexMajor, minor and exotic currency pairs.Source 6
MetalsGold, silver and palladium CFDs.Source 7
IndicesExamples include S&P 500, NAS100 and Dow 30.Source 8
EnergyCrude oil, Brent and natural gas are advertised.Source 9
CryptoBitcoin, Ethereum and other cryptocurrency CFDs; no ownership or withdrawal of the underlying coins.Source 10

The specifications page describes cash-settled CFDs without physical delivery. It shows 145 listed instruments and more than 500 additional instruments on request. That is not proof that every advertised contract is enabled on every account.[11]

At a glance03

MT5 access by device

MT5 access by device
VersionPublished features
DesktopCustom indicators and Expert Advisors through MQL5; charting, depth of market and trailing stops.Source 12
WebBrowser orders, depth of market, one-click trading, indicators and optional two-factor login.Source 12
MobileiOS/Android charts, order entry and push notifications, including notifications of EA signals.Source 12

Mobile notifications do not establish that an EA runs locally on the phone. The page’s broad synchronisation claim does not document which custom indicators or saved layouts transfer across devices.[12]

Trading charges, currency and inactivity

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Swaps are instrument-specific and use points × point size × contract size × lots, converted to USD. The specifications’ illustration of −8.61 points on one EUR/USD lot gives a USD 8.61 nightly charge; this is an example, not an observed current quote. The triple-swap day must be checked per symbol in MT5.[11]

The 2 October 2026 futures guide describes nine non-expiring futures CFDs, with floating spreads and no commission or overnight financing. Positions remain open through an underlying-contract switch. A balance adjustment offsets the price gap, then a service fee of 1% of the absolute gross adjustment is deducted, whether that adjustment is a credit or debit.[13]

The agreement freezes accounts after six months of inactivity/non-operation or zero balance/equity and closes them after twelve transaction-free months. Reactivation requires renewed checks, funding and a trade.[2]

The privacy policy separately mentions deactivation on day 100, but the trigger is poorly worded and cannot be reconciled confidently with the agreement. No fixed inactivity-charge amount was established.[14]

Leverage, orders and execution limits

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At a glance04

Account risk settings

Account risk settings
AccountMaximum leverageStop-out
ECN1:40020%Source 3
ECN Pro1:40030%Source 3
ECN Liquidity1:10050%Source 3

The agreement also uses a general 20% close-out threshold, which does not reconcile the higher-tier account settings.[2]

At a glance05

Selected non-expiring futures specifications

Selected non-expiring futures specifications
SymbolContract units / lotLot rangeLeverage
WTIft.c1,0000.01–201:20Source 13
XAUft.c1000.01–301:100Source 13
GERft.c250.01–1001:100Source 13

For these contracts, pending orders can be good-till-cancelled or given an expiry. GERft.c profit/loss is in EUR and converts to the account currency; the other listed contracts use USD.[13]

General specifications provide market, limit, stop and stop-limit orders, with Bid-based charts. Live MT5 symbol specifications override the website.[11]

The agreement requires prior EA approval. It prohibits positions closed within 120 seconds and permits removal of their profits; another ECN exception is inconsistent.[2]

EAs and trailing stops depend on the client terminal; EAs are prohibited on FIX API netting accounts.[2]

The linked expiry and holiday pages were still labelled September 2026 when checked on 20 October. They should not be used as a complete current session calendar.[15][16]

Payments and withdrawal conditions

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The FAQ lists crypto payments, bank transfers and Visa/Mastercard. Same-day withdrawal processing is advertised for requests before 10 a.m., 2 p.m. and 6 p.m.; the page supplies neither a timezone nor a clear mapping of each cutoff to a payment method. Later requests move to the next business day.[4]

At a glance06

Withdrawal requirements

Withdrawal requirements
TopicPublished procedure
SubmissionClient portal or registered email; beneficiary name must match the account.Source 17
Available fundsSufficient margin and available equity; no third-party or anonymous payments.Source 17
RoutingOriginal funding source first. Card refunds cover deposited amounts; profits may be returned by wire.Source 17
Missing evidenceAdditional documents can be requested; unresolved requests can be cancelled and must be resubmitted.Source 17
Timing and feesPolicy says same-day processing, or next working day on holidays. Bank delays and intermediary/bank-cost recovery charges can apply.Source 17

Apple Pay refunds require a front-of-card copy; other specified card routes require it for withdrawals above deposited funds. A card/name mismatch can freeze the account and hold payment for investigation; failure to provide the requested evidence can continue the hold.[17]

The agreement allows the company to take equity generated from its credit. Broker credit is therefore not automatically cash available for withdrawal.[2]

Client money and loss limits

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The FAQ says client funds are held in segregated accounts. That is a company disclosure; the underlying bank arrangements were not independently inspected.[4]

The risk warning expressly permits losses beyond the amount deposited and further funding demands at short notice. No unconditional negative-balance guarantee, named insurance policy or quantified compensation entitlement was established from the reviewed legal material.[18]

Contacts, recovery and complaints

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At a glance07

Published support routes

Published support routes
ChannelContact
Email[email protected]Source 19
Telephone+230 408 4108Source 19
WhatsApp+44 7400 767995Source 19
OfficeEB 17, Ebene Junction, Rue de la Démocratie, Ebene, Mauritius.Source 19

The FAQ advertises support 24 hours a day, five days a week.[4]

The agreement excludes phone order instructions. Compromised credentials must be reported immediately; orders remain blocked until replacement credentials arrive.[2]

At a glance08

Complaint timetable

Complaint timetable
StagePublished procedure
SubmissionSend the issue, event date and evidence to [email protected].Source 20
AcknowledgementWithin two working days, with a reference number.Source 20
Final responseWithin two months of receipt; a notified extension may add up to one month.Source 20
EscalationThe company policy allows four months after notification of its final decision to refer to the Mauritius FSC and refers unresolved disputes to arbitration. This company-stated clock is not independently verified as the regulator’s admissibility rule.Source 20

The privacy policy describes keeping personal, trading and account records for six years after the business relationship ends. Retention does not promise continuing portal access. A personal-data copy can be requested, but a tax-ready statement or particular trading-history export format was not established.[14]

Confirmations bind absent manifest error unless disputed in writing within two business days of receipt.[2]

Copy trading and additional services

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At a glance09

Copy-service controls and charges

Copy-service controls and charges
TopicPublished terms
ExecutionTrades copy while the client is logged out; fills can differ from the master’s.Source 21
DisconnectClause 2.5.9 requires all trades closed before stopping. The introduction instead describes retaining manual positions or closing with the relationship.Source 21
ScopeClause 2.5.1 says new trades only; clause 2.10.3 also offers existing trades.Source 21
SizingBelow 0.005 lots is rejected; 0.005 rounds to 0.01. More than 50 lots per click per instrument is rejected.Source 21
FeesMaster fees can be performance-based, monthly or per trade. The service reserves a monthly charge of USD 7 or more.Source 21

Advanced Insights is described as complimentary for eligible adults with at least USD 10 in total deposits and ten closed lots in the preceding two months. Its terms classify the material as general marketing information and identify a third-party product. They do not establish authority to trade, move money or change account settings for a client.[22]

The introducing-broker programme pays volume-based rebates for referred trading and advertises referral materials and a support team. The public page does not establish one universal rebate amount for every instrument and partner.[23]

Entity, licence claim and territorial scope

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The website names Amber Markets Limited, Mauritius company C208909 GBC, and claims FSC licence GB24202807. A usable current named regulator entry was not retrieved, so the licence is company-reported here. The registered-office footer names Nalletamby Road, Morcellement Boucan Phoenix, separately from the contact office above.[1]

The site excludes the United States, Canada, Israel, North Korea, Belgium and UN/EU-sanctioned countries. It also links a separate LC website; this profile does not transfer the Mauritius licence or terms to that route. No dated migration or client-novation notice was established.[1]

Headquarters
Mauritius — contracting route
The companies behind the brand

Legal entities & licences

These are source-dated records, not a blanket assessment of the broker. Read each issuer, identifier, status and scope together.

Amber Markets Limited

MauritiusSource 1

Licences and regulatory records for Amber Markets Limited
Issuer & identifierRecorded statusDate & scope
Financial Services Commission, MauritiusGB24202807Not verifiedChecked 20 Oct 2026Company claim; current named public-register entry not retrieved.Source 1
Follow the evidence

Sources & further reading

  1. Mauritius website Amber Markets · Accessed 20 Oct 2026
  2. Client agreement Amber Markets · Accessed 20 Oct 2026
  3. Account types Amber Markets · Accessed 20 Oct 2026
  4. FAQs Amber Markets · Accessed 20 Oct 2026
  5. AML manual Amber Markets · Accessed 20 Oct 2026
  6. Forex Amber Markets · Accessed 20 Oct 2026
  7. Metals Amber Markets · Accessed 20 Oct 2026
  8. Indices Amber Markets · Accessed 20 Oct 2026
  9. Commodities Amber Markets · Accessed 20 Oct 2026
  10. Crypto CFDs Amber Markets · Accessed 20 Oct 2026
  11. Product specifications Amber Markets · Accessed 20 Oct 2026
  12. MT5 platform Amber Markets · Accessed 20 Oct 2026
  13. Non-expiring futures guide Amber Markets · Accessed 20 Oct 2026
  14. Privacy policy Amber Markets · Accessed 20 Oct 2026
  15. Expiry schedule Amber Markets · Accessed 20 Oct 2026
  16. Holiday schedule Amber Markets · Accessed 20 Oct 2026
  17. Withdrawal policy Amber Markets · Accessed 20 Oct 2026
  18. Risk warning Amber Markets · Accessed 20 Oct 2026
  19. Contact Amber Markets · Accessed 20 Oct 2026
  20. Complaints Amber Markets · Accessed 20 Oct 2026
  21. Copy terms Amber Markets · Accessed 20 Oct 2026
  22. Advanced Insights terms Amber Markets · Accessed 20 Oct 2026
  23. IB programme Amber Markets · Accessed 20 Oct 2026

This profile reports dated public information, including broker-published services and terms. It does not independently test or guarantee execution, pricing or withdrawals. Inclusion is not an endorsement. Permissions and protections apply only to the named legal entity, service and client category; check the current official records and your contract.

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