Accounts and eligibility
Sections ↑Accuindex’s main website presents a Mauritius trading offer alongside separate Cyprus and regional relationships. The main matrix below concerns the current global account cards. The EU Standard account has its own leverage and protection terms; an office or introducer relationship does not determine the trading contract.[1]
Reference table01
Main global account alternatives
| Attribute | Standard | Pro | Raw | Copy Trading |
|---|---|---|---|---|
| Opening balance | USD 100 | USD 5,000 | USD 25,000 | USD 100Source 2 |
| Advertised maximum leverage | 1:400 | 1:400 | 1:100 | 1:400Source 2 |
| Spread starts from | 1.4 | 0.8 | Zero | 1.4Source 2 |
| Commission | None | None | Applies; rate unspecified | None on account cardSource 2 |
| Stop-out level on card | 20% | 30% | 50% | 20%Source 2 |
| Account currency | USD | USD | USD | USDSource 2 |
| Automated trading | Yes | Yes | Yes | YesSource 2 |
| Advertised instruments | 300+ | 300+ | 300+ | 300+Source 2 |
Reference table02
EU alternative: the specifically published Standard card
| Attribute | Accuindex EU Standard |
|---|---|
| Minimum opening balance | USD 100Source 40 |
| Major-FX leverage | Up to 1:30; other instruments follow their applicable limits.Source 40 |
| Starting spread | 1.4; the EU fees page specifies pips.Source 41 |
| Platform / automation | MT5; Expert Advisors allowed on the card.Source 40 |
| Stop-out / deficit protection | 50%; negative-balance protection stated.Source 40 |
| Swap-free / promotions | Both marked unavailable in the Standard card.Source 40 |
Reference table03
Other account choices
| Option | Useful published detail |
|---|---|
| Islamic — global | USD 100 opening balance, USD account, starting spread 1.4, no commission and up to 1:400. Obtain the applicable swap-free conditions before holding overnight.Source 7 |
| Demo — global | MT5 practice with virtual funds for up to 30 days. The page advertises USD denomination and up to 1:400; simulated performance does not establish live fills.Source 8 |
| Corporate | A separate application route for investment firms, fund managers and corporate financial advisers; documentation and commercial terms need individual confirmation.Source 19 |
| Changing account type | The January 2024 support guide directs requests from the registered email address to [email protected]. Obtain confirmation before expecting a different tariff.Source 51 |
Reference table04
Application and regional eligibility
| Item | Requirement / limitation |
|---|---|
| Age | The current privacy policy excludes under-18s.Source 25 |
| Identity and address | The FAQ requires identification and proof of address; source-of-funds information can also be requested.Source 6Source 25 |
| Restricted territories — Mauritius disclosure | United States, Canada, Israel, Japan, North Korea, Belgium and UN/EU-sanctioned countries are excluded. This is not a complete statement of EU eligibility.Source 1 |
| Approval and verification | The public AML manual provides for customer due diligence and beneficial-owner checks. A signup form or marketing “minutes” claim does not guarantee acceptance.Source 26 |
Products and platforms
Sections ↑Reference table05
Current global product menu
| Market | Published examples | Important qualification |
|---|---|---|
| Foreign exchange | EUR/USD, USD/JPY, GBP/USD; also EUR/GBP, AUD/JPY and exotics. | Pair availability does not establish the actual account’s spread or margin.Source 14 |
| Metals | Gold, silver and platinum. | Instrument units and financing need the individual specification.Source 17 |
| Energy and agriculture | Crude oil, natural gas, corn, wheat and soybeans. | Check which server symbols are enabled and whether the contract expires.Source 17 |
| Indices | S&P 500, Nasdaq, Dow Jones, FTSE 100 and Nikkei 225. | A derivative gives index-price exposure; it does not deliver all constituent shares.Source 15 |
| Shares | Apple, Tesla, Alphabet and Amazon. | The site’s stock-trading language does not establish transferable cash-share ownership.Source 16 |
| ETFs / other assets | The corporate page mentions ETFs, beyond the main retail menu. | Retail availability and the exact product form were not established.Source 19 |
The Mauritius risk notice describes the service as CFDs linked to changes in an underlying price. This review therefore does not classify the stock and commodity menu as ownership of securities, physical metals or deliverable oil. No independently verified exchange custody or asset-transfer service was established.[36]
Reference table06
Priority instruments and contract evidence
| Instrument | Evidence obtained | Still needed for a reliable cost comparison |
|---|---|---|
| EUR/USD | Explicitly named in the current global FX menu. | Dated Standard/Pro/Raw spread, full contract specification and applicable commission.Source 14 |
| USD/JPY | Named in the global menu; a support example uses a 0.01 pip. | Current lot, tick and conversion rules; the example’s market price is historical.Source 57 |
| GBP/USD | A support example uses 100,000 base units and a 0.0001 pip. | These illustrative units do not establish today’s account-specific price.Source 57 |
| Gold | The global commodity offer includes gold. | Exact symbol, ounces per lot, tick value, swap and current spread.Source 17 |
| WTI / US crude | The EU product table labels US Crude (Cash); the global page uses generic crude-oil wording. | Exact global WTI symbol and spot/future basis; EU units are not transferred to Mauritius.Source 49 |
Reference table07
Platform and product access
| Platform / service | Capabilities | Operating boundary |
|---|---|---|
| MetaTrader 5 | Desktop, web and mobile access; indicators, algorithmic trading and multiple asset classes. | Use the platform’s own contract specification for the selected account.Source 9 |
| WebTrader | Browser access, live quotes, charting and instant/pending orders. | The page does not establish support for locally hosted Expert Advisors.Source 10 |
| AccuGo | Mobile charting, alerts, order entry and position closure. | Its “24/7 access” language does not make every market trade continuously.Source 11 |
| AccuConnect | Browse traders and performance information, then follow and copy their activity. | Automated copying and its fees require separate operational controls.Source 12 |
| MT4 references | Older help and some service terms still refer to MT4. | The main current retail platform menu centres on MT5; confirm whether a new MT4 account is actually offered.Source 50 |
Spreads, commissions and financing
Sections ↑Reference table08
Pricing statements that must not be combined
| Source / statement | How it affects comparison |
|---|---|
| Current global account cards | Use the four account-specific starting figures above; none is a measured EUR/USD average or a guaranteed maximum.Source 2 |
| Global FX page: from 0.6 pips | This generic headline does not identify the qualifying account and differs from the Standard/Pro cards. It is not substituted into either tariff.Source 14 |
| June 2023 help grid | Raw is quoted at USD 2.5 per side, with older USD 1,000 Pro / USD 3,000 Raw deposits and different leverage. That grid is not current-card confirmation.Source 50 |
| EU fees-page Raw reference | Quotes USD 2.5 per side but does not specify a lot/notional basis; Pro/Raw/Copy text remains although the EU account page specifically details Standard. Availability needs confirmation.Source 41 |
| Comparable total cost | Current account-specific average spreads and a complete commission unit were not established. A dependable round-trip cash estimate cannot be calculated from these mixed publications.Source 50 |
Reference table09
Financing and swap-free treatment
| Scope | Published rule / evidence gap |
|---|---|
| Ordinary global overnight positions | No current symbol-by-symbol long/short swap schedule was obtained from the reviewed product pages. Check the live specification before carrying a position.Source 17 |
| Islamic offer | The dedicated page advertises an interest-free account and instant approval. The general FAQ instead describes a support request processed within 24 hours.Source 7Source 6 |
| Mauritius agreement §11 | A discretionary grace period can end or be withdrawn; swap-free misuse can trigger retrospective swaps. Obtain written duration and instrument eligibility.Source 23 |
| EU rollover policy | The linked costs policy specifies 22:00 GMT, or 21:00 during daylight saving, and a Wednesday triple rollover. Current instrument exceptions still require checking.Source 44 |
Reference table10
Mauritius inactivity versus account deactivation
| Trigger | Published outcome |
|---|---|
| Six months | Agreement §§14.11–14.14 classify inactive, non-operational or zero-equity accounts as dormant; transactions are frozen.Source 23 |
| Twelve months without transactions | Closed status; reactivation requires KYC/CDD, funding and a trade.Source 23 |
| Uncontactable closed-account balance | §26.8 permits transfer to a designated account after six months closed; funds remain client money and repayable after verification.Source 23 |
| Fee amount | The FAQ confirms inactivity fees may apply, but no current Mauritius amount or complete reset rule was established. Closure and fee deductions are distinct.Source 6 |
Reference table11
EU dormancy: unresolved timing difference
| Document | Rule to clarify before leaving money idle |
|---|---|
| Linked November 2019 agreement §24 | Monthly fee in account-currency units: zero for 0–2 months, 20 for 2–3, 30 for 3–6, and 50 after six.Source 45 |
| Same agreement: two years inactive | The company may close/render the account dormant after notice; remaining funds stay owed and returnable on request.Source 45 |
| Separate Costs and Associated Charges policy | Uses 90 inactive calendar days and excludes zero-free-balance accounts, without an amount. It does not reconcile the agreement’s two-month trigger.Source 44 |
Reference table12
Costs beyond dealing spreads
| Service | What is established |
|---|---|
| Copy accounts | The copy terms permit a minimum USD 7 monthly service/administration charge; manager fees can be performance-based, fixed monthly or per trade. Confirm whether the two USD 7 descriptions refer to the same charge.Source 32 |
| Payment and currency costs | Bank/intermediary charges may reduce receipts. The Mauritius refund policy does not publish one universal withdrawal price.Source 24 |
| EU wire withdrawal | The EU fees page quotes USD 25. This is not assigned to Mauritius accounts.Source 41 |
| EU reporting | The costs policy promises an annual account-by-account statement of aggregate dealing, financing and applicable dormant charges.Source 44 |
Execution, margin and account controls
Sections ↑Reference table13
Execution model and practical limits
| Topic | Published position |
|---|---|
| Counterparty | The Mauritius execution policy says Accuindex ordinarily deals as principal: orders execute with the company unless it states otherwise.Source 31 |
| How execution is assessed | Price, costs, spread, execution likelihood, size and order nature are considered. Specific client instructions can restrict the policy’s application.Source 31 |
| Markup / commission | The policy permits a markup, markdown, commission or combination, and says its own charges are excluded from its best-execution price assessment.Source 31 |
| Execution quality evidence | No independent live slippage, latency or rejection test was performed. “Fast execution” is a platform marketing claim, not a measured result here.Source 9 |
Reference table14
Margin and stop-out: material conflict
| Evidence | Decision consequence |
|---|---|
| Current global account cards | Standard/Copy: 20%; Pro: 30%; Raw: 50%. These are account-specific stop-out headlines.Source 2 |
| Mauritius agreement §10.6 | Sets 20% for the account, largest floating loss first, and makes any remaining deficit payable on demand.Source 23 |
| Protection implication | The website promises negative-balance protection, while the risk notice expressly permits losses exceeding deposits. Obtain the applicable written resolution before relying on a loss cap.Source 3Source 36 |
| Instrument leverage | Global stock and commodity pages advertise up to 1:400 without a complete instrument ladder. That headline cannot establish every security’s actual margin.Source 16 |
| EU Standard | The separately scoped card uses 50% stop-out and 1:30 major-FX leverage. Mauritius thresholds are not imported into it.Source 40 |
Reference table15
Trading sessions and order monitoring
| Item | Practical instruction |
|---|---|
| Daily maintenance — Mauritius agreement | Trading pauses nightly from 23:58 to 00:02 EET.Source 23 |
| Weekly trading | The FX page advertises 24/5; commodity opening times differ by instrument. No universal weekend dealing schedule was established.Source 6 |
| Closing a normal position | The published support guide uses the Trade tab’s Close Position command or a double-click on the position. Check confirmation and remaining volume.Source 52 |
| Account history | MT5’s Toolbox → History supports full or custom periods and HTML/XML reports. Preserve records needed for costs, reconciliation and disputes.Source 56 |
Funding, withdrawals and incentives
Sections ↑Reference table16
Global funding and withdrawal workflow
| Stage | Published process |
|---|---|
| Deposit | The support guide directs clients to the portal’s Deposit section, where available methods and required fields are shown.Source 54 |
| Internal transfer | The public guide uses Funds → Internal Transfer, selecting sending and receiving trading accounts. Promotion removal rules can still apply.Source 55 |
| Withdrawal request | The Mauritius refund policy accepts a portal request or an email from the registered address; approval depends on ownership, margin and documentation.Source 24 |
| Receipt routing | Card principal is normally refunded to the source card; profits or an expired refund window can require a bank transfer. Third-party and anonymous destinations are rejected.Source 24 |
Reference table17
Processing time is not the same as receipt
| Publication | What its clock measures |
|---|---|
| Mauritius refund policy v3 | Same-day company processing, or next working day around holidays; receiving banks can take longer.Source 24 |
| Current general FAQ | Quotes one to three business days for withdrawals depending on method. Treat this as an estimate, not a guaranteed arrival deadline.Source 6 |
| December 2023 withdrawal help | Cards and bank transfers: two to five bank working days; e-wallets: within 24 hours. An email confirms account debit, which does not itself prove beneficiary receipt.Source 53 |
| Missing requested documents | The July 2026 agreement permits rejection after 15 business days pending following a reminder; the client may resubmit.Source 23 |
Reference table18
EU payment table — separate tariff
| Method | Currencies published | Withdrawal charge / qualification |
|---|---|---|
| Visa | USD | USD 2 per refund for Qube Pay only; the page’s “instant” timing describes deposits.Source 42 |
| Neteller | EUR, GBP, USD | 2%, minimum USD 1.Source 42 |
| Skrill | EUR, GBP, USD | 1%, minimum EUR 1.Source 42 |
| Other limits | Portal-specific | The retrieved table does not establish every method’s minimum, maximum, account-currency choice or withdrawal arrival time.Source 42 |
Reference table19
AccuPay card: separately contracted payment service
| Attribute | Published terms |
|---|---|
| Issuer / scope | Terms name Gate to Pay or authorised branches/agents; card terms use Jordanian law and are available only in specified regions.Source 29 |
| Eligibility | Funded trading account with at least USD 500; identification plus address proof no older than four months.Source 29 |
| Charges | USD 40 processing fee; renewal, top-up, ATM and balance-withdrawal charges follow a separate fee schedule. Some channel charges range from 0.14 to 1 JOD.Source 29 |
| Card-balance request | Terms allow four business days, despite instant-payment language on the product page. Current issuer fees and limits require confirmation.Source 29 |
| Security and loss | Terms place broad responsibility for card use on the holder and require immediate reporting of loss or theft. Do not assume the broker offers a card-fraud reimbursement guarantee.Source 29 |
| Function | The product page advertises ATM withdrawals and everyday purchases; it directs detailed fees to the dashboard.Source 13 |
Reference table20
30% deposit bonus: credit, not withdrawable cash
| Condition | Linked Mauritius terms |
|---|---|
| Entry | Standard MT5 only; one account per client, subject to regional eligibility.Source 33 |
| Qualifying deposit / ceiling | Each qualifying deposit must be at least USD 500; total bonus capped at USD 5,000 per client.Source 33 |
| Cash status | The bonus itself cannot be withdrawn; it is usable and losable trading credit.Source 33 |
| Duration | 90 calendar days from grant; extension needs a timely request and management approval.Source 33 |
| Withdrawal or internal transfer | Can cancel the credit; its removal can reduce equity and trigger liquidation.Source 33 |
| Strategy restrictions | Expert Advisors are excluded from this promotion; suspected promotional scalping/hedging abuse can lead to removal. This differs from the ordinary account’s EA permission.Source 33 |
| Other offers | No combining or switching bonus programmes under these terms. Confirm actual offer acceptance before depositing.Source 33 |
Reference table21
Historical and seasonal promotion links
| Linked document | What it actually establishes |
|---|---|
| 50% bonus link | Opens Ramadan 2022 terms, not a verified October 2026 offer. It covered Executive/VIP accounts and capped the credit at USD 25,000.Source 34 |
| Historical conversion requirement | FX/metals volume of 0.1 standard lot per USD of bonus within 60 days; even after qualification the bonus value could not be withdrawn before day 60.Source 34 |
| Historical loss / early withdrawal | Credit was removed when equity reached its amount; an early withdrawal/transfer before qualification removed it. These conditions do not make the current 30% credit withdrawable.Source 34 |
| Ramadan leverage / swap-free document | Describes a seasonal new-client direct Standard MT5 promotion with USD 500 first deposit, temporary tiered leverage and swap relief. No current October entry window or year-specific renewal was established.Source 35 |
Regulation, client money and protection limits
Sections ↑Reference table22
How the documented permissions affect the client
| Relationship | Practical boundary |
|---|---|
| Cyprus contract | CySEC’s entry identifies accuindex.eu and reception/transmission plus execution of orders for clients. Confirm that the account agreement names the EU entity.Source 37 |
| UAE introduction | The main footer describes Category 5 introduction/promotion of Mauritius products. It does not establish a UAE trading counterparty or UAE custody for the introduced account.Source 1 |
| Labuan relationship | The money-broker list identifies the APAC company. A complete current APAC retail agreement, tariff and client-protection schedule were not obtained.Source 39 |
| Global marketing claims | A statement that the group is regulated does not resolve the account-specific deficit-liability conflict identified in Trading.Source 3 |
Reference table23
Mauritius custody: safeguards and remaining exposure
| Item | Safeguarding policy v1 |
|---|---|
| Separation | States that client funds are segregated from operating funds, with separate records and daily balance reconciliation.Source 28 |
| Third-party holdings | Money can pass to banks, brokers or OTC counterparties and may be held in omnibus accounts, including outside Mauritius.Source 28 |
| Failure risk | The policy warns that third-party insolvency can leave an unsecured claim and insufficient recovery; it also permits certain security interests and set-off rights.Source 28 |
| Cash interest | The policy disclaims an obligation to pay interest on client cash. Segregation is not a return guarantee.Source 28 |
Reference table24
Compensation and insurance: identify the limit basis
| Scope | Established protection / unresolved detail |
|---|---|
| EU Investor Compensation Fund | Linked policy: eligible retail clients receive the lower of 90% of covered claims and EUR 20,000, aggregated across accounts with the firm.Source 46 |
| EU exclusions and trigger | Professional clients and eligible counterparties are excluded. The scheme concerns an established inability to return covered money/assets, not ordinary market losses.Source 46 |
| Private insurance | No current policy certificate, insurer, per-client or aggregate amount, excess, expiry or claims procedure was found in the reviewed regulation and safeguarding publications.Source 3Source 28 |
| Mauritius / Labuan / introduced UAE client | An EU compensation entitlement cannot be assumed for these relationships. Obtain the actual contracting entity’s written protection schedule.Source 46 |
Support, complaints and outage instructions
Sections ↑Reference table25
Published support contacts
| Purpose | Channel | Scope |
|---|---|---|
| General help | [email protected]; website chat | Current global support; advertised 24/5.Source 5 |
| Mauritius office | +230 464 4888; [email protected] | General contact, not a separately identified emergency dealer line.Source 5 |
| Cyprus office | +357 25 262207; [email protected] | The 2025 EU report gives 159 Leontiou A, MARYVONNE, Office 102, Limassol 3022.Source 48 |
| UAE office | Prime Tower, Business Bay, Burj Khalifa Street, 30th Floor, Dubai | A published office address; no dedicated urgent-order number was established.Source 5 |
Reference table26
What to do when a trading platform is unavailable
| Contract / situation | Published instruction and remaining gap |
|---|---|
| Mauritius agreement §7.10 | Says telephone communications, including orders/instructions, are not provided. No binding alternate emergency-close channel was established.Source 23 |
| EU agreement §34.2 | The linked November 2019 agreement permits telephone orders only when the platform is not operational. Confirm the authorised number and identification procedure before an outage.Source 45 |
| Ordinary assistance | Use the published support channels with account, order and incident details. Support availability alone does not establish acceptance or execution of an order.Source 5 |
| Card loss | The card terms require immediate contact with the company or a MasterCard worldwide centre; a dedicated card-freeze number was not given.Source 29 |
Reference table27
Complaint escalation by contract
| Stage | Mauritius policy v1 | EU linked November 2019 procedure |
|---|---|---|
| Submit | [email protected]; include incident date, explanation and supporting evidence. | [email protected] using the complaints form.Source 27Source 47 |
| Acknowledgement | Within two working days, with a unique reference. | Within five days, with a reference.Source 27Source 47 |
| Investigation | Two months; up to one additional month with explanation. | Two months; a further month if delay is explained.Source 27Source 47 |
| External route | Policy directs unresolved complaints to Mauritius FSC within four months of its final decision. | The linked procedure directs clients to the Cyprus Financial Ombudsman within four months of the final response or missed deadline; CySEC does not adjudicate individual compensation.Source 27Source 47 |
Copy trading, professional services and tools
Sections ↑Reference table28
AccuConnect: activation and investor responsibility
| Stage | Published functionality |
|---|---|
| Choose a trader | The product page offers trader selection and performance analysis before copying. Past results cannot determine future outcomes.Source 12 |
| Monitoring | Copiers remain exposed to automated trading and provider decisions; selection is not personalised investment advice from the platform.Source 32 |
| Account and funding | Confirm the selected Copy account, allocated funds and provider fee schedule before activation. The account card’s zero dealing commission does not waive copy-service fees.Source 12 |
Reference table29
Copy disconnection and position handling
| Action / condition | Specific terms to understand |
|---|---|
| Stopping | §2.5.9 requires all copied trades closed before Stop Copying unsubscribes and returns allocated funds/profits to the wallet.Source 32 |
| Document ambiguity | The introduction also describes closing the relationship as closing copied positions at market. Confirm whether the current interface closes automatically or requires manual closure.Source 32 |
| Continuing exposure | Copying continues while logged out; clients can manually close copied trades. Fee cutoff, pending-order treatment and residual-position responsibility after disconnection need explicit confirmation.Source 32 |
| Size limits | Minimum 0.01 lot; below 0.005 is rejected, 0.005 rounds up; above 50 lots per click/instrument is not copied.Source 32 |
Reference table30
Fund-manager and institutional services
| Service | Published offer / missing detail |
|---|---|
| Allocation | Fund-manager page advertises 16 methods, including equity, lot and percentage allocation, with real-time reporting.Source 20 |
| Commercial arrangements | Performance fees, commission and trading conditions can be customised. No universal manager tariff or capital threshold was established.Source 20 |
| Authority and exits | Obtain the signed management mandate, dealing authority, investor withdrawal process and termination treatment. The overview does not settle those terms.Source 20 |
| Institutional access | Corporate accounts advertise MT4/MT5 and analytics. No public FIX/API technical specification or confirmed direct-exchange membership was obtained.Source 19 |
Reference table31
Introducing-broker tiers — published rebate grid
| Level | Rebate per lot: FX / metals / indices | One-month net-deposit target | Three-month target |
|---|---|---|---|
| LV1 | USD 5 / 5 / 5 | USD 25,000 | USD 50,000Source 18 |
| LV2 | USD 6 / 6 / 6 | USD 51,000 | USD 100,000Source 18 |
| LV3 | USD 7 / 7 / 7 | USD 101,000 | USD 200,000Source 18 |
| LV4 | USD 8 / 8 / 8 | USD 201,000 | USD 300,000Source 18 |
Reference table32
VPS — dated terms still linked
| Attribute | August 2021 terms |
|---|---|
| Paid package | USD 25 monthly; 2 vCore, 4 GB memory, 80 GB NVMe storage and 500 Mbps unmetered connectivity are specified. Reconfirm current hardware.Source 30 |
| Complimentary conditions | USD 2,000 excluding bonus, described with a preceding-30-day balance/deposit test, and ten standard round-trip lots in the preceding calendar month.Source 30 |
| Provisioning / renewal | Request through sales/support; eligible requests within two business days. One VPS per client; automatic renewal on the first calendar day.Source 30 |
| Support and failure | Third-party provider handles technical tickets. Terms exclude broker responsibility for hosting failures; a VPS does not remove execution or market risk.Source 30 |
Company history, entities and evidence
Sections ↑Reference table33
Identity changes and date boundaries
| Evidence | What can safely be concluded |
|---|---|
| Accuindex company history | The current About page dates founding to 2016, MT5/AccuGo introduction to 2020, and AccuConnect/AccuPay introduction to 2023. These are company-reported milestones.Source 4 |
| Cyprus predecessor names | CySEC lists Ruizean Markets Ltd and RZT Capital Ltd as previous names of the EU company. The retrieved entry does not date each change.Source 37 |
| Labuan predecessor | The 18 April 2026 money-broker list identifies Accuindex APAC Ltd as formerly Tibiglobe Ltd. This establishes an entity rename, not a whole-brand acquisition or automatic client migration.Source 38 |
| UAE naming difference | The contact page uses ACCUINDEX MENA FINANCIAL SERVICES while the footer uses ACCUINDEX MENA INVESTMENT LLC S.O.C for the same displayed licence. Legal name-change documentation was not obtained.Source 5 |
| Client transition rules | No complete notice describing balance, open-position, copy-subscription or credit migration between these entities was obtained. Existing customers should preserve their original and replacement agreements.Source 22 |
Reference table34
Company evidence and its limits
| Document | Assessment |
|---|---|
| EU 2025 Pillar III report | Signed 29 April 2026 and prepared on the EU firm alone. It reports a 148% capital ratio at 31 December 2025; this is a dated disclosure, not current liquidity or group solvency proof.Source 48 |
| EU registered address | CySEC’s firm entry and the 2025 report use Leontiou A; several main-site and older legal pages still show Ayias Zonis. Use the current entity’s confirmed correspondence address.Source 37 |
| Mauritius current agreement | Version 17 is dated 18 July 2026.Source 23 |
| Older publications | The legal libraries retain dated VPS, bonus and EU documents. Their presence online does not establish current promotional entry or unchanged account conditions.Source 43 |
| Ownership and financial reach | No complete current group ownership schedule or consolidated audited financial statement was obtained from the reviewed corporate pages. Company milestones do not verify scale or client counts.Source 4 |
Legal entities & licences
These are source-dated records, not a blanket assessment of the broker. Read each issuer, identifier, status and scope together.
Accuindex Limited
MauritiusSource 1
| Issuer & identifier | Recorded status | Date & scope |
|---|---|---|
| Financial Services CommissionGB19024778 | Not verified | Checked 11 Oct 2026Broker-published licence; company 167867 GBC. Current firm-specific regulator result not retrieved.Source 1 |
Accuindex EU Ltd
CyprusSource 37
| Issuer & identifier | Recorded status | Date & scope |
|---|---|---|
| Cyprus Securities and Exchange Commission340/17 | Authorised | Checked 11 Oct 2026Company HE360650; licence dated 23 October 2017. Approved domain accuindex.eu.Source 37 |
ACCUINDEX MENA INVESTMENT LLC S.O.C
United Arab EmiratesSource 3
| Issuer & identifier | Recorded status | Date & scope |
|---|---|---|
| Capital Market Authority20200000363 | Not verified | Checked 11 Oct 2026Broker-published Category 5 introducer/promoter of Mauritius products. Direct current regulator entry not obtained; no dealing or custody permission inferred.Source 3 |
Accuindex APAC Ltd
Labuan, MalaysiaSource 38
| Issuer & identifier | Recorded status | Date & scope |
|---|---|---|
| Labuan Financial Services AuthorityMB/24/0124 | Not verified | Checked 11 Oct 2026Money-broker listing corroborates entity; licence number is website-published. Current live firm-specific permissions and account terms not retrieved.Source 5Source 39 |
Additional practical information
Sections ↑Reference table35
Records, privacy and payment security
| Topic | Useful detail |
|---|---|
| Statements | The MT5 reporting guide explains custom dates and HTML/XML export. Save the actual trade history, fees, deposits and withdrawal confirmations for reconciliation.Source 56 |
| Data retention — Mauritius | Privacy policy v3, effective 20 July 2026, retains regulatory/KYC records for at least seven years after the relationship ends. Account closure does not imply immediate deletion.Source 25 |
| Privacy requests | Contact [email protected] for access, correction, restriction or erasure requests, subject to retention duties. International processing may involve service providers outside Mauritius.Source 25 |
| Payment security | AccuPay advertises two-factor authentication and alerts. Check card controls and region-specific fee information in the dashboard rather than relying on generic instant-payment claims.Source 13 |
Reference table36
Clarifications worth obtaining before committing funds
| Question | Why it matters |
|---|---|
| Which global Raw tariff governs? | Current deposit and leverage cards differ from the older help grid; a side-based commission without its notional unit is incomplete.Source 50 |
| What protects a Mauritius deficit? | The website’s protection promise and the risk notice differ materially; a written contract resolution is needed.Source 36 |
| Which bonus is actually accepted? | Current 30% credit and historical cash-convertible terms have different rights. A promotional link is not a dated acceptance.Source 21 |
| Which contracts apply to managed or copied funds? | Confirm allocation, exits, fees and remaining-order control in the applicable service agreement.Source 20 |
| What was tested? | This profile reviews public evidence. No funded account, trade execution, deposit, withdrawal or support-response test was performed.Source 22 |
Sources & further reading
- Current global offer and entity disclosures Accuindex · Accessed 11 Oct 2026
- Current global account alternatives Accuindex · Accessed 11 Oct 2026
- Licences, regional disclosures and protection claims Accuindex · Accessed 11 Oct 2026
- Company milestones and services Accuindex · Accessed 11 Oct 2026
- Support contacts and regional offices Accuindex · Accessed 11 Oct 2026
- Current account, funding and support FAQ Accuindex · Accessed 11 Oct 2026
- Islamic account offer Accuindex · Accessed 11 Oct 2026
- Demo account and 30-day practice period Accuindex · Accessed 11 Oct 2026
- MetaTrader 5 platform Accuindex · Accessed 11 Oct 2026
- WebTrader platform Accuindex · Accessed 11 Oct 2026
- AccuGo mobile platform Accuindex · Accessed 11 Oct 2026
- AccuConnect copy trading Accuindex · Accessed 11 Oct 2026
- AccuPay payments and card overview Accuindex · Accessed 11 Oct 2026
- Forex products and generic pricing headline Accuindex · Accessed 11 Oct 2026
- Index product examples Accuindex · Accessed 11 Oct 2026
- Stock product examples Accuindex · Accessed 11 Oct 2026
- Metals, energy and agricultural products Accuindex · Accessed 11 Oct 2026
- Introducing-broker rebates and deposit targets Accuindex · Accessed 11 Oct 2026
- Corporate account offer Accuindex · Accessed 11 Oct 2026
- Fund-manager services and allocation methods Accuindex · Accessed 11 Oct 2026
- Current promotion directory Accuindex · Accessed 11 Oct 2026
- Current legal-document directory Accuindex · Accessed 11 Oct 2026
- Mauritius Client Agreement v17, 18 July 2026 Accuindex · Accessed 11 Oct 2026
- Withdrawal and Refund Policy v3 Accuindex · Accessed 11 Oct 2026
- Privacy Policy v3, effective 20 July 2026 Accuindex · Accessed 11 Oct 2026
- Accuindex Limited AML procedures Accuindex · Accessed 11 Oct 2026
- Mauritius Complaint Handling Procedures v1 Accuindex · Accessed 11 Oct 2026
- Safeguarding of Clients’ Assets Policy v1 Accuindex · Accessed 11 Oct 2026
- AccuPay MasterCard terms v1 Accuindex · Accessed 11 Oct 2026
- VPS Service terms, August 2021 Accuindex · Accessed 11 Oct 2026
- Mauritius Order Execution Policy Accuindex · Accessed 11 Oct 2026
- Copy Trading terms v3 Accuindex · Accessed 11 Oct 2026
- 30% Bonus Offer terms Accuindex · Accessed 11 Oct 2026
- Linked 50% offer: Ramadan 2022 terms Accuindex · Accessed 11 Oct 2026
- Ramadan leverage and 30-day swap-free promotion terms Accuindex · Accessed 11 Oct 2026
- Mauritius Risk Warning Notice Accuindex · Accessed 11 Oct 2026
- Accuindex EU Ltd: regulator firm entry Cyprus Securities and Exchange Commission · Accessed 11 Oct 2026
- Money-broker list: Accuindex APAC formerly Tibiglobe Labuan International Business and Financial Centre · Accessed 11 Oct 2026
- Official money-broker list, indexed 14 May 2026 Labuan Financial Services Authority · Accessed 11 Oct 2026
- EU Standard account card Accuindex EU Ltd · Accessed 11 Oct 2026
- EU fees page and conflicting account references Accuindex EU Ltd · Accessed 11 Oct 2026
- EU payment methods, currencies and fees Accuindex EU Ltd · Accessed 11 Oct 2026
- EU legal-document index Accuindex EU Ltd · Accessed 11 Oct 2026
- EU Costs and Associated Charges policy Accuindex EU Ltd · Accessed 11 Oct 2026
- EU Client Agreement, November 2019 Accuindex EU Ltd · Accessed 11 Oct 2026
- EU Investor Compensation Fund policy, November 2019 Accuindex EU Ltd · Accessed 11 Oct 2026
- EU Complaints Procedure, November 2019 Accuindex EU Ltd · Accessed 11 Oct 2026
- EU 2025 Pillar III disclosure, signed 29 April 2026 Accuindex EU Ltd · Accessed 11 Oct 2026
- EU cash-oil product table Accuindex EU Ltd · Accessed 11 Oct 2026
- What types of accounts do we offer? Accuindex · Accessed 11 Oct 2026
- How i change my account type? Accuindex · Accessed 11 Oct 2026
- How Can I Close My Position ? Accuindex · Accessed 11 Oct 2026
- How do i withdraw funds from my trading account? Accuindex · Accessed 11 Oct 2026
- How Can I Deposit ? Accuindex · Accessed 11 Oct 2026
- How can i do transfer between my accounts ? Accuindex · Accessed 11 Oct 2026
- Produce a Report of Your Trading History Accuindex · Accessed 11 Oct 2026
- What is pip value? Accuindex · Accessed 11 Oct 2026
This profile reports dated public information, including broker-published services and terms. It does not independently test or guarantee execution, pricing or withdrawals. Inclusion is not an endorsement. Permissions and protections apply only to the named legal entity, service and client category; check the current official records and your contract.