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BaFin: German financial supervision, company searches and complaints

Germany’s Federal Financial Supervisory Authority supervises investment firms and other financial businesses. Its company database distinguishes authorisation, notification and representative-office records; its complaints role concerns collective consumer protection.

By FXBrokers editorial deskGermanyPublished Updated Sources checked

Authority and scope

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BaFin is Germany’s integrated financial supervisor. It oversees investment firms, banks, insurers, asset managers and other financial businesses, while also working on market integrity, money-laundering prevention and collective consumer protection. Established on 1 May 2002, it has offices in Bonn and Frankfurt am Main.[1]

BaFin’s responsibilities include the soundness of supervised institutions and the integrity of the wider system. It works with the Deutsche Bundesbank and participates in European supervisory and resolution arrangements. Supervision does not guarantee a trading outcome or replace the account’s actual custody and compensation terms.[1]

Authority
Federal Financial Supervisory Authority
Jurisdiction
Germany
Remit
Integrated supervision of banks, investment firms, insurers, asset managers and other financial businesses, market integrity, collective consumer protection and national resolution functions.

Registers and permission checks

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Entities & regulation01

What the company search establishes

What the company search establishes
Record or checkHow to interpret it
Authorised companyMatch the legal name and the particular permission to the service being offered.Source 2
Notified companyA record may concern a business operating through a notification process rather than a German domestic licence.Source 2
Representative officePresence in the database does not automatically mean permission to execute investment trades.Source 2

Match the permitted activity to the contracting company. Broker profiles linked by this publication are editorial coverage, not the authority’s complete register.[2]

Open the official register

Check the exact legal entity, permissions, current status and scope in the official record. A brand connection in our coverage does not establish authorisation.

Rules for firms and products

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Germany has national product-intervention measures in addition to the general investment-services framework. The 2019 CFD decision should be consulted for retail CFD restrictions; the earlier 2017 additional-payment prohibition is not a complete statement of that later framework. A separate 2022 intervention addresses futures with additional-payment obligations.[4][6]

Entities & regulation02

Keep the product and permission separate

Keep the product and permission separate
SubjectWhat it means
CFDsRead the national CFD measure and its retail-client application together with the provider’s agreement. Do not apply a professional account’s terms to a retail account.Source 4
FuturesRead the futures measure’s scope and exceptions; an exchange listing alone does not resolve whether additional-payment exposure may be passed to a retail client.Source 6
Cross-border firmA notified firm can have a home-country supervisor and compensation scheme. A BaFin search result is not proof that German compensation applies.Source 2Source 5

Complaints and redress

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Protections & eligibility03

Complaints and personal redress

Complaints and personal redress
RoutePurpose
Complain to the firm in writingRequest a written response and retain the agreement, statements and correspondence.Source 3
Submit information to BaFinThe authority can examine complaints about supervised companies and seek their response.Source 3
Individual dispute or compensationBaFin does not issue binding judgments requiring a firm to pay a customer; courts and appropriate dispute-resolution bodies have separate roles.Source 3
DeadlinesA BaFin complaint does not stop contractual deadlines or limitation periods.Source 3

Compensation and firm failure

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EdW covers eligible claims from securities transactions when a company assigned to that scheme cannot meet its obligations. BaFin determines the compensation event and publishes it in the Federal Gazette. The amount is 90% of the qualifying claim, subject to a EUR 20,000 maximum per investor; the scheme also identifies currency and statutory eligibility exclusions.[5]

Protections & eligibility04

Apply the scheme to the claim

Apply the scheme to the claim
SubjectWhat it means
EUR 10,000 eligible receivableIllustration: 90% gives EUR 9,000, assuming the entire claim qualifies.Source 5
EUR 30,000 eligible receivableIllustration: EUR 27,000 before the cap; maximum EUR 20,000.Source 5
Which institution?Confirm EdW assignment. Banks and cross-border providers may fall under different compensation arrangements.Source 5
Which loss?Non-return of a covered receivable is different from an investment falling in value. A regulatory complaint is not a scheme claim.Source 5

Official contacts and resources

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Official documents for follow-up

Company searchWebsite
BaFin complaint guidanceWebsite
EdW schemeWebsite
https://www.e-d-w.de/About-EdW/Source 5

Scope Assignment, compensation event and eligibility.

Rulebook

National CFD product-intervention measure

Responsible body
BaFin
Scope
2019 national CFD restrictions; distinguish current national intervention from the 2017 measure.
Resource availability
Available
Checked
Source 4
Compensation

EdW investor compensation framework

Responsible body
Entschädigungseinrichtung der Wertpapierhandelsunternehmen
Scope
90% of covered securities-transaction claims, capped at EUR20,000; trigger, institution and exclusions matter.
Resource availability
Available
Checked
Source 5
Rulebook

Futures product-intervention measure

Responsible body
BaFin
Scope
Futures with additional-payment exposure are addressed by a separate national measure.
Resource availability
Available
Checked
Source 6

Resource availability describes the documented route. It does not establish eligibility, authorisation or compensation coverage.

Report misconduct, scams or a clone

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This profile has not yet established the applicable procedure, receiving body and eligibility for this task. Consult the authority’s official resources and check your firm, product and circumstances before acting.

Follow the evidence

Sources & further reading

  1. BaFin at a glance BaFin · Accessed 9 Oct 2026
  2. Submitting a complaint to BaFin BaFin · Accessed 9 Oct 2026
  3. EdW investor compensation framework Entschädigungseinrichtung der Wertpapierhandelsunternehmen · Accessed 15 Oct 2026
  4. Futures product-intervention measure BaFin · Accessed 15 Oct 2026

A documented resource is not a finding of eligibility or compensation coverage. Consult the named body and current official terms for your firm, product and circumstances.

Report an error or submit an update

Covered broker profiles

Profiles connected to this authority in our coverage. This is not a complete official register or a list of approved brokers; see each entity’s dated status.

Multi-asset

comdirect

A comprehensive German account guide covering the new Pure Depot, the full comdirect Depot, legacy custody conditions, trading platforms, savings, CFDs, Eurex derivatives, currency accounts, portfolio credit, custody and family services.

Operating status
Active
Headquarters
Quickborn, Germany; contracting bank headquartered in Frankfurt am Main
Sources checked
11 Oct 2026
Read the profile of comdirect
Multi-asset

Consorsbank

German retail profile covering ordinary securities dealing, RISE Young and Junior promotions, eleven activity tiers, foreign-currency accounts, FutureTrader, CFDs, UpTrade, savings plans and banking.

Operating status
Active
Headquarters
Nürnberg, Germany; BNP Paribas S.A. parent in Paris, France
Sources checked
11 Oct 2026
Read the profile of Consorsbank
Multi-asset

DKB Broker

A detailed German profile of DKB Broker’s individual, joint and junior accounts, order tiers, venue surcharges, savings plans, eligible products, portfolio transfers, custody, banking integration and client safeguards.

Operating status
Active
Headquarters
Berlin, Germany
Sources checked
15 Oct 2026
Read the profile of DKB Broker
Multi-asset

finanzen.net ZERO

A detailed German profile of ZERO’s securities and child accounts, direct crypto, daily fractional execution, Saturday quotes, lending, payment controls, referral cash and the DonauCapital–Baader–Tangany service chain.

Operating status
Active
Sources checked
14 Oct 2026
Read the profile of finanzen.net ZERO
Multi-asset

flatex

A detailed guide to the German flatex account: venue costs, recurring investment, direct crypto and crypto ETNs, CFD margin and financing, foreign-currency accounts, portfolio loans, managed investing, custody and practical service routes.

Operating status
Active
Headquarters
Frankfurt am Main, Germany
Sources checked
11 Oct 2026
Read the profile of flatex
Forex & CFD

GBE brokers

Classic, Pro and VIP tiers sit alongside MT4, MT5 and TradingView. This reference compares Cyprus account terms, identifies commission-document conflicts, and separates emergency dealing, inactivity, JFD transfers and individual versus aggregate insurance limits.

Operating status
Active
Headquarters
Limassol, Cyprus; Hamburg branch
Sources checked
11 Oct 2026
Read the profile of GBE brokers
Multi-asset

ING Germany

A detailed guide to ING Germany’s securities accounts, including age-based prices, venue and currency charges, recurring investment, trading permissions, cash settlement, transfers, custody, family accounts and Smart Invest.

Operating status
Active
Headquarters
Frankfurt am Main, Germany
Sources checked
11 Oct 2026
Read the profile of ING Germany
Stockbroker

maxblue

Deutsche Bank’s German brokerage: individual, joint and child accounts; securities and Direct Trade; current ETF promotions; currency accounts, custody protection, transfers, support and DepotKredit.

Operating status
Active
Headquarters
Frankfurt am Main, Germany (Deutsche Bank AG)
Sources checked
11 Oct 2026
Read the profile of maxblue
Stockbroker

N26 Stocks and ETFs

A European reference to N26 app-based stock, ETF and ETC investing through Upvest, including transaction prices, free-trade plan allowances, savings plans, trading windows, buying power, portfolio transfers and protection boundaries.

Operating status
Active
Headquarters
Berlin, Germany
Sources checked
29 Oct 2026
Read the profile of N26 Stocks and ETFs
Stockbroker

RoboMarkets

RoboMarkets’ German retail business focuses on stocks and ETFs through Prime Stocks and Swedish ISK accounts. Its current published offer includes cash and margin trading, spread markups and a newly announced Baader Bank arrangement.

Operating status
Active
Headquarters
Frankfurt am Main, Germany — RoboMarkets Deutschland GmbH
Sources checked
15 Oct 2026
Read the profile of RoboMarkets
Multi-asset

Scalable Capital

A German securities broker with FREE and PRIME+ pricing, savings plans, cash products, portfolio credit and managed investing. Compare venue-specific charges, product structures, liquidity restrictions, account safeguards and practical service routes.

Operating status
Active
Headquarters
Munich, Germany
Sources checked
11 Oct 2026
Read the profile of Scalable Capital
Multi-asset

SMARTBROKER+

A German securities and crypto profile covering gettex and Xetra costs, activity-based benefits, API access, savings funding, partial fills, currency settlement, custody relationships and the limits of advertised cash interest.

Operating status
Active
Sources checked
14 Oct 2026
Read the profile of SMARTBROKER+