RoboMarkets’ European retail offer now centres on stock and ETF investing through its German company. The published route at robomarkets.de combines Prime Stocks, Sweden’s ISK wrapper and R StocksTrader with TradingView access. RoboForex Ltd is a separate broker; its high-leverage forex account range should not be carried into this profile.[1][9][10]
Who provides which service
| Company or arrangement | Role | Scope |
|---|---|---|
| RoboMarkets Deutschland GmbH | German distributor and customer-facing broker | EU/EEA residents; Frankfurt office.Source 1Source 27 |
| RoboMarkets Ltd, Cyprus | Published Prime/Prime Stocks platform operator; ISK provider | CySEC licence 191/13.Source 1Source 3Source 10 |
| Baader Bank cooperation | Custody and trading partnership starting 1 October 2026 | Announced 23 September; separate from the fee tables below.Source 7 |
RoboMarkets announced the end of retail FX/CFD dealing from 2025 and a direct institutional focus for its Cyprus business. More recently, Baader Bank announced a German custody-and-trading cooperation effective 1 October 2026, including gettex access. Follower trading was described as a future addition. The new European landing page still shows “coming soon”; the current published Prime Stocks/ISK terms below remain the identifiable robomarkets.de route, not an assumed new Baader tariff.[6][7][8]
Cash, margin and Swedish ISK accounts
Sections ↑Published retail accounts
| Account | Minimum and currencies | Exposure | Platform |
|---|---|---|---|
| Prime Stocks cash | EUR 100; EUR, USD, CHF, CZK, SEK | Unleveraged stock/ETF investing | R StocksTrader; TradingView connectionSource 9 |
| Prime Stocks margin | EUR 100; same currencies | Up to 1:2; short selling available on margin accounts | R StocksTrader; TradingView connectionSource 9 |
| Investment Savings Account (ISK) | EUR 100 equivalent; USD, EUR, SEK | 1:1; Sweden-based private individuals | R StocksTrader web/iOS/Android; TradingViewSource 10 |
ISK is a Swedish tax wrapper. RoboMarkets reports its capital base to Sweden’s tax authority. US ETFs require professional classification.[10]
Product access and trade size
| Product | Published order size | Access detail |
|---|---|---|
| US stocks | 1–4,999 shares per order | Prime Stocks; ISK supports US stocks.Source 11Source 13 |
| European stocks | 1–4,999 shares per order | Prime Stocks and ISK offer European equities.Source 11Source 10 |
| European ETFs | 1–4,999 units per order | The ETF page advertises more than 20 European ETFs.Source 11Source 14 |
| US ETFs | 1–4,999 units per order | The ISK page requires professional-client status for US ETFs.Source 11Source 10 |
Optional professional classification
| Test | Requirement |
|---|---|
| Assessment | Relevant expertise and competence, plus at least two of the following criteria.Source 17 |
| Portfolio | Cash and financial instruments exceeding EUR 500,000.Source 17 |
| Trading history | Significant transactions averaging 10 per quarter over the previous four quarters.Source 17 |
| Professional experience | At least one year in a financial-sector role requiring knowledge of the relevant transactions or services.Source 17 |
Trade charges, conversion and financing
Sections ↑The advertised zero separate commission is implemented through the dealing price. RoboMarkets adds a total markup from 0.15% of the instrument reference value to the market spread, split from 0.075% on each side. The existing market spread remains part of the price difference, and rounding can increase the percentage, especially in low-priced shares.[12]
A worked stock-price example
| Input or calculation | Amount | Meaning |
|---|---|---|
| Market bid / ask | USD 199.95 / 200.00 | Before the broker’s markup.Source 12 |
| Total markup at 0.15% | USD 0.30 per share | Split equally across bid and ask.Source 12 |
| Customer bid / ask | USD 199.80 / 200.15 | A USD 0.35 spread including the original USD 0.05 market spread.Source 12 |
| 100-share position | USD 15 markup to buy; USD 15 to sell | Same reference price assumed; financing and conversion additional.Source 12 |
Other costs to plan for
| Cost | Published position | Scope |
|---|---|---|
| Cash-account financing | 0% at 1:1 | Platform trading-conditions table.Source 11 |
| Margin financing | The platform table displays −7%. | It does not state the time basis or charge base; obtain the symbol/account financing calculation before holding a leveraged position.Source 11 |
| Currency conversion | Currently linked April 2024 operator terms permit up to 1% markup on spot conversion rates. | Covers amounts booked in another currency; actual rate appears in position details/statements.Source 25 |
| Inactivity | The same terms specify USD 5 semi-annually after six months without trading, deposits or withdrawals. | Charged against remaining balance; distinguish this from the active-account maintenance-free headline.Source 25Source 1 |
| External expenses | Stock terms permit clearing, settlement, custody, transfer and conversion expenses. | An individual service or corporate action can therefore cost more than the trading markup.Source 26 |
Order handling, margin and share ownership
Sections ↑Execution and order controls
| Feature | Published rule |
|---|---|
| Order types | Market, limit, stop, stop-loss, take-profit and trailing-stop orders.Source 11 |
| Validity | Good-till-cancelled, day, end-of-week, end-of-month or selected expiry.Source 11 |
| Stop-out | 50% is shown for the stock/ETF categories.Source 11 |
| Short-position obligations | Borrowed stock can be recalled; a mandatory buyback can close the short position.Source 26 |
| Overnight margin | Instrument-specific restrictions can apply to positions held overnight.Source 26 |
Shareholding and corporate actions
| Area | Contractual treatment |
|---|---|
| Custody | The operator’s stock terms permit pooled holdings through sub-brokers; the arrangement is different from a personal direct registration.Source 26 |
| Dividends | Cash income is normally credited net of tax; short positions incur corresponding dividend debits.Source 26 |
| Voting and meetings | The operator does not promise to arrange all shareholder voting or meeting rights.Source 26 |
| Rights issues and elections | Deadlines and sufficient funds matter; unexercised rights may expire without value.Source 26 |
Platforms, automation and market hours
Sections ↑Tools and access
| Tool | Useful capability | Access detail |
|---|---|---|
| R StocksTrader | Browser and mobile trading, watchlists and chart-based order management | Uses the RoboMarkets account; demo accounts are available.Source 31 |
| Strategy builder / API | Automated trading and a free robot-building tool | Advertised with Prime Stocks.Source 9 |
| TradingView | Connect the brokerage account through the trading panel | Connection is free; normal brokerage charges remain. Advanced TradingView plans are optional.Source 16 |
| Paper trading | TradingView’s simulated account | It does not reproduce actual connected-account execution speed or fills.Source 16 |
Session reference and order availability
| Market or action | Published schedule | Clock basis |
|---|---|---|
| US stocks | 09:30–16:00 | New York local time; holidays and early closes apply.Source 15 |
| European exchange example | Euronext 09:00–17:30 | Exchange-local schedule; use the actual security’s terminal hours.Source 15 |
| Order requests | 24/7 order placement is advertised. | Execution occurs in the instrument’s dealing session.Source 11 |
| Terminal display | The contract panel displays hours in the device’s local time. | Useful around daylight-saving changes.Source 15 |
Bank, card and wallet funding
Sections ↑The detailed payment schedule changes the meaning of “free withdrawal”: bank routes show zero provider fees in the table, while card and Zimpler withdrawals have stated charges. A payment-method minimum can also exceed the EUR 100 account-opening minimum.[18][19]
Payment methods: limits and charges
| Method / currency | Deposit limits / fee | Withdrawal limits / fee | Published delivery |
|---|---|---|---|
| Mano Bank / EUR | From 200 / 0% | From 50 / 0% | Up to 3 days both waysSource 19 |
| Raiffeisen / EUR, USD, SEK | EUR 200–1m equivalent / 0% | EUR 50–1m equivalent / 0% | Deposit 2 days; withdrawal 5 daysSource 19 |
| Barclays / CHF | 200–1m / 0% | 50–1m / 0% | Deposit 2 days; withdrawal 5 daysSource 19 |
| PPF Banka / CZK | 2,000–10m / 0% | 1,200–10m / 0% | Deposit 2 days; withdrawal 5 daysSource 19 |
| Zimpler / EUR, SEK, DKK | EUR 10–100,000 equivalent / 0% | Same limit / 2.8% | Up to 1 day both waysSource 19 |
| Visa/Mastercard / USD, EUR, GBP, CHF | USD 10–10,000 / 0% | Up to USD 10,000 / 2% + 1 payment-currency unit | Deposit instant; withdrawal 1–10 banking daysSource 19 |
How money moves
| Operation | Published treatment |
|---|---|
| Broker withdrawal processing | One business day before the payment system’s delivery stage.Source 20 |
| Return destination | Normally the original deposit method; an own-name bank transfer can be used where the original route is unavailable.Source 20 |
| Open positions | Withdrawals remain possible when enough equity remains to support open exposure.Source 20 |
| RoboMarkets Wallet | EUR, USD, CHF, CZK and SEK balances, with deposits, withdrawals and internal account transfers.Source 24 |
| Changing account currency | Requires a new trading account.Source 23 |
Verification, safeguards and support
Sections ↑Account eligibility and administration
| Area | Published requirement |
|---|---|
| Individuals | EU/EEA residents; at least 18. The German agreement excludes stateless applicants, and the site excludes US tax-liable persons.Source 1Source 27 |
| Verification | Identity and address verification precede deposits. Identity checks use Deutsche Post PostIdent; the broker quotes up to two business days.Source 21 |
| Companies | Separate corporate onboarding with incorporation/ownership records, authorised representatives, source-of-funds material and LEI.Source 22 |
| Withdrawal security | Members Area login, trading-account password and email confirmation code.Source 23 |
Protection and service boundaries
| Point | Detail |
|---|---|
| Germany registration evidence | The broker gives BaFin ID 10154068. Lithuania’s regulator lists the German firm as a cross-border EU provider; the current BaFin firm result was not retrievable.Source 2Source 4Source 5 |
| Cyprus operator | CySEC currently lists RoboMarkets Ltd, licence 191/13.Source 3 |
| Compensation arrangements | German terms describe EdW cover of 90% of eligible liabilities, capped at EUR 20,000. The Cyprus operator’s ICF documentation is a separate, eligibility-dependent arrangement.Source 28Source 29 |
| Support | The contact page advertises 24/7 multilingual support via chat and Members Area tickets; Frankfurt telephone +49 69 96758120.Source 30 |
Complaints and ending the German relationship
Sections ↑The German complaint notice asks for contact and account details, the events, desired remedy and relevant documents, and aims to reply within seven working days or notify a delay. The German general terms accept complaints without a prescribed form at the Frankfurt contact point and identify [email protected] as the company contact. The notice also identifies BaFin’s dispute-resolution office; eligibility depends on the matter. Direct an operator or custody complaint to the company responsible under the signed account documents.[32][28]
The German general terms distinguish the indefinite brokerage agreement, ordinarily terminable in text form with one month’s notice to calendar month-end, from other service contracts with a default 12-month term and three-month notice. Special terms and termination for good cause can alter the result. Ending the German brokerage relationship does not by itself establish that an operator’s positions, debts or custody account have been settled. Check the agreement governing the actual Prime Stocks, ISK or newly introduced arrangement before requesting closure.[28]
For an investor choosing this service, the practical comparison is the account’s markup, conversion rate, financing rule and funding route. During the Baader transition, the signed agreement and tariff also establish which custody and execution arrangement applies. A new partnership announcement alone does not change those account-level terms.
Company background & evidence
Sections ↑- Headquarters
- Frankfurt am Main, Germany — RoboMarkets Deutschland GmbH
Legal entities & licences
These are source-dated records, not a blanket assessment of the broker. Read each issuer, identifier, status and scope together.
RoboMarkets Deutschland GmbH
| Issuer & identifier | Recorded status | Date & scope |
|---|---|---|
| Federal Financial Supervisory Authority (BaFin)10154068 | Not verified | Checked 9 Oct 2026The company publishes BaFin ID 10154068. The Bank of Lithuania currently lists the German firm as a cross-border EU brokerage provider, but the linked BaFin firm result was not retrievable; current German permissions were not independently matched.Source 2Source 4Source 5 |
RoboMarkets Ltd
| Issuer & identifier | Recorded status | Date & scope |
|---|---|---|
| Cyprus Securities and Exchange Commission191/13 | Authorised | Checked 9 Oct 2026Current CySEC record, with robomarkets.com.cy as approved domain. The German site identifies this company as the Prime/Prime Stocks platform operator; the ISK page identifies it as ISK provider.Source 3 |
Sources & further reading
- German RoboMarkets retail homepage and operator disclosure RoboMarkets · Accessed 9 Oct 2026
- RoboMarkets Deutschland regulation disclosure RoboMarkets · Accessed 9 Oct 2026
- RoboMarkets Ltd: current Cyprus investment-firm record Cyprus Securities and Exchange Commission · Accessed 9 Oct 2026
- RoboMarkets Deutschland GmbH: cross-border firm entry Bank of Lithuania · Accessed 9 Oct 2026
- BaFin company database: entry route and scope BaFin · Accessed 9 Oct 2026
- RoboMarkets announces retail FX/CFD exit and institutional transition, 9 September 2024 RoboMarkets · Accessed 9 Oct 2026
- Baader Bank and RoboMarkets announce partnership, 23 September 2026 Baader Bank · Accessed 9 Oct 2026
- RoboMarkets new European domain: coming-soon page RoboMarkets · Accessed 9 Oct 2026
- Prime Stocks account terms RoboMarkets · Accessed 9 Oct 2026
- Swedish Investment Savings Account (ISK) RoboMarkets · Accessed 9 Oct 2026
- R StocksTrader platform, trading conditions and order rules RoboMarkets · Accessed 9 Oct 2026
- Our pricing: spread markup, examples and rounding RoboMarkets · Accessed 9 Oct 2026
- Stocks: markets and retail ETF eligibility RoboMarkets · Accessed 9 Oct 2026
- ETF offer and account access RoboMarkets · Accessed 9 Oct 2026
- Stock-market trading hours and local-time specifications RoboMarkets · Accessed 9 Oct 2026
- TradingView connection and service conditions RoboMarkets · Accessed 9 Oct 2026
- Professional-client assessment criteria RoboMarkets · Accessed 9 Oct 2026
- Deposit and withdrawal methods RoboMarkets · Accessed 9 Oct 2026
- Public payment table data used by the deposit/withdrawal page RoboMarkets · Accessed 9 Oct 2026
- Payments FAQ: processing and same-source withdrawals RoboMarkets · Accessed 9 Oct 2026
- Identity/address verification and funding eligibility RoboMarkets · Accessed 9 Oct 2026
- Account opening and corporate documentation RoboMarkets · Accessed 9 Oct 2026
- Members Area: currencies and withdrawal authentication RoboMarkets · Accessed 9 Oct 2026
- RoboMarkets Wallet currencies and transfers RoboMarkets · Accessed 9 Oct 2026
- Currently linked Terms of Business, 1 April 2024 RoboMarkets · Accessed 9 Oct 2026
- Stock Trading Provisions: custody, corporate actions and short positions RoboMarkets · Accessed 9 Oct 2026
- German terms and brokerage contract RoboMarkets · Accessed 9 Oct 2026
- German general terms: termination and complaints RoboMarkets · Accessed 15 Oct 2026
- Investor Compensation Fund information for RoboMarkets Ltd RoboMarkets · Accessed 9 Oct 2026
- German and Swedish contact details and support channels RoboMarkets · Accessed 9 Oct 2026
- R StocksTrader FAQ: platform and demo access RoboMarkets · Accessed 9 Oct 2026
- German complaint handling notice RoboMarkets · Accessed 15 Oct 2026
This profile reports dated public information, including broker-published services and terms. It does not independently test or guarantee execution, pricing or withdrawals. Inclusion is not an endorsement. Permissions and protections apply only to the named legal entity, service and client category; check the current official records and your contract.
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