finanzen.net ZERO: securities fees, crypto commission, fractional orders and custody roles

finanzen.net ZERO combines a low-cost securities account, scheduled investing and a separate cryptocurrency wallet. The ordinary securities headline is zero order commission, with a EUR 1 small-order surcharge where applicable; direct cryptocurrencies now have an explicit 1% commission in the dedicated product FAQ. The legal relationship also has several layers: ZERO is the tied intermediary, DonauCapital is its liability principal, Baader Bank provides accounts and execution, and Tangany holds direct cryptoassets.[1][5][3]

The crypto distinction materially changes a comparison. Using the dedicated FAQ, a EUR 1,000 coin purchase incurs EUR 10 commission before spread; EUR 200 incurs EUR 2 plus the EUR 1 small-order supplement. Older zero-commission crypto descriptions and customer testimonials are not used to override this explicit current product-page schedule. These are calculated fee examples, not measured trading costs.[5][4]

View full spreads & trading costs

The lending page’s 5.11% annual example is dated 8 June 2026. It should not be presented as the guaranteed rate on 14 October: the help centre defines a floating benchmark-plus-margin calculation and directs clients to the account’s current rate. The absence of facility, account-maintenance and repayment fees for the loan does not eliminate interest on drawn borrowing.[10][11]

A 10.5-share instruction is therefore not one indivisible execution. Ten shares can trade first while the 0.5 share waits for the daily batch, at a different price. That distinction affects price comparison, cancellation and the time at which the full intended exposure exists. The fraction’s EUR 1 fee is also separate from the cost treatment of the whole-share leg.[9]

Loan-backed withdrawal, ordinary withdrawal and sale settlement are different mechanisms. An available-credit figure can include borrowing rather than the customer’s own unencumbered cash. Similarly, cancelling a direct-debit mandate does not sell a holding or remove an existing loan. Review the cash and credit balances separately when leaving the service.[10][18]

The public legal notice and help centre explain the service chain, but they do not establish a single insurance policy covering every asset shown in the app. No current private excess-insurance certificate, per-client limit and shared policy aggregate were established in this review. Securities custody, bank-deposit protection and direct-crypto custody should be assessed as separate arrangements.[2][3][5][26]

The related group portal states that orders are accepted online or through the apps, not by telephone. The official legal contact number should therefore not be promoted as an alternative trading desk during an outage. Current technical-help and complaint pages were identified, but some underlying instructions did not return readable text; no response deadline or emergency execution guarantee is invented.[4][25]

A reward still awaiting qualification is not withdrawable money. The ordinary referral terms describe a cash credit after conditions are met, rather than a non-withdrawable leveraged-trading bonus. That distinction does not remove the programme’s recovery rights where its rules are breached.[21]

The related group portal dates the predecessor service to November 2019 and the transition from GRATISBROKER to the finanzen.net ZERO name to May 2021. Its discussion of a shared finanzen.net login in 2026 concerns access integration, not proof that securities moved to a different custodian. The current legal notice, rather than the marketing brand alone, identifies the contracting service chain.[4][2]

A universally supported transaction CSV export, outward-security-transfer price and precise lost-device recovery period were not established from the materials successfully read. The inaccessible complete tariff is logged in the research file rather than represented as reviewed. A native copy-trading mandate or AI system with delegated trading authority was not established either; the fair-use constraints remain relevant to any client-built automation.[19][23]

This is sourced desk research of the specified German service. No funded account, device recovery, order, API, statement export, withdrawal or customer-support response was tested. Product-page conflicts are preserved where they could change the charge or the usable feature.