Accounts & headline costs
Sections ↑SMARTBROKER+ is a German securities service in which venue selection matters as much as the instrument. Its ordinary account has no custody subscription, but the zero-order-fee route is concentrated in qualifying gettex trades. Foreign exchanges, Xetra, smaller orders and direct cryptocurrency transactions have different economics. Smartbroker AG provides the brokerage interface; Baader Bank maintains the cash and securities accounts.[1][7]
Account choices and service levels
| Route | Purpose | Condition that changes the service |
|---|---|---|
| Ordinary securities account | Self-directed securities and eligible savings plans | App-linked account; adult eligibility and instrument permissions apply.Source 6Source 2 |
| Active / Silber / Gold | Activity-based VIP benefits | 45 / 1,500 / 6,000 qualifying completed transactions per quarter; savings-plan executions excluded.Source 3 |
| Foreign-currency accounts | Keep and settle supported currency balances | Seven supported currencies; transfers pass through the main account.Source 15 |
| Cryptocurrency wallet | Direct coin exposure, separate from crypto ETPs | Additional wallet agreement; published eligibility includes German residence.Source 8Source 6 |
| Portfolio-backed credit | Borrow against accepted collateral | Variable financing; a securities account does not automatically confer a credit line.Source 1 |
Representative ordinary dealing prices
| Route | Published broker charge | Additional scope |
|---|---|---|
| gettex stocks, bonds, ETFs, ETPs and funds | EUR 0 from EUR 500; EUR 1 below | Derivative partner conditions differ. |
| Xetra | EUR 4 + 0.01%, minimum EUR 1.50 venue charge | The percentage minimum is additional to EUR 4. |
| Tradegate / Lang & Schwarz / Baader | EUR 4 | VIP tiers can alter selected prices. |
| Foreign exchanges | EUR 4 plus local charges | Currency conversion, taxes and third-party costs can remain. |
| Eligible savings-plan execution | EUR 0 | Underlying product expenses remain. |
The most useful comparison is therefore between the same security, order size and venue. An eligible EUR 400 gettex order carries EUR 1 of broker charges; an eligible EUR 1,000 order carries none. For a EUR 1,000 Xetra order, EUR 4 plus the EUR 1.50 minimum produces EUR 5.50. These are arithmetic illustrations, excluding spread, taxes and investment performance.[1]
Products & platforms
Sections ↑Product structure
| Investment | Available form | Distinction |
|---|---|---|
| Shares, ETFs, bonds and investment funds | Securities held through the custody relationship | A foreign company can have a German trading line; that does not mean the order goes to its home exchange.Source 2Source 7 |
| Warrants, certificates and other issuer derivatives | Issuer securities with product-specific payoffs | A knock-out or issuer default can exhaust the purchase value; not the same structure as an exchange-traded future.Source 2 |
| Crypto ETP savings | Securities referencing cryptocurrencies | The savings range advertises crypto ETPs; do not equate this with recurring direct-coin purchases.Source 2 |
| Direct cryptocurrencies | Separate Tangany wallet; 41 advertised cryptocurrencies | Wallet custody and a listed crypto ETP are different holdings.Source 8 |
Platform and data access
| Access | Documented use | Boundary |
|---|---|---|
| Web and smartphone app | Portfolio, order and account administration | The opening guide requires the app even when registration starts in a browser.Source 6 |
| Trading API | REST interface for account, holding, order and transaction information and trading | Request documentation and account access; published scope does not establish payment or cash-withdrawal permission.Source 4 |
| VIP service | Personal contact and more sub-depots | Ordinary allowance of two sub-depots versus five for qualifying VIP clients.Source 3 |
| Tax and event documents | Mailbox records with selectable email notifications | An email alert is not the underlying statement; preserve the actual document.Source 18 |
Fees & holding costs
Sections ↑Charges requiring a separate comparison
| Item | Published treatment | Cost boundary |
|---|---|---|
| Direct cryptocurrency dealing | 0.9% of transaction value; additional EUR 1 below EUR 500 | Venue price adjustments can also apply.Source 1 |
| US exchange example | EUR 4 plus 0.02%, minimum USD 8 local fee | Two charging currencies; this is not EUR 12 in every exchange-rate environment.Source 1 |
| London exchange example | EUR 4 plus 0.02%, minimum GBP 12 local fee | Keep currency and minimum attached to the quote.Source 1 |
| Portfolio credit | Three-month EURIBOR plus 3 percentage points | Floating financing, not a fixed total annual rate.Source 1 |
| Non-VIP API | EUR 29.90 monthly | Published quarterly qualification can lead to fee credit after the first full quarter.Source 4 |
How VIP qualification affects selected venues
| Tier | Quarterly qualifying trades | Selected incremental pricing |
|---|---|---|
| Active | 45 | Free API; ordinary listed venue charges otherwise remain in the comparison. |
| Silber | 1,500 | Baader EUR 0; Tradegate / Lang & Schwarz EUR 2; Xetra EUR 3 plus venue charge. |
| Gold | 6,000 | Baader EUR 0; Tradegate / Lang & Schwarz EUR 1; Xetra EUR 2 plus venue charge. |
VIP benefits reward completed activity, not portfolio value alone. A saver using only scheduled purchases does not accumulate qualifying trades through those executions. The potential fee saving should be compared with an existing trading pattern rather than treated as a reason to manufacture turnover.[3]
Cash interest: public pages disagree
| Evidence | Displayed term | Interpretation |
|---|---|---|
| Current homepage advertisement | 2.25% variable | A headline offer, not confirmation of the rate applied to an individual account.Source 2 |
| Retrieved conditions page | 2.0% through EUR 100,000; 1.75% in the next band through EUR 1 million | The same page describes rates relative to the ECB deposit rate, minus 0.25 or 0.50 percentage points.Source 1 |
| Practical consequence | The two displayed numeric offers do not agree | Check the bank’s current interest terms and booking; this profile does not silently choose the higher figure.Source 2Source 1 |
Execution & trading rules
Sections ↑Order handling that can affect access to holdings
| Situation | Documented behaviour | Consequence |
|---|---|---|
| Change an existing order | Modification is supported only for gettex orders in the help page, for limit and validity | Other changes or venues may require cancellation and a new instruction.Source 9 |
| Cancel an open instruction | Use the order book and request deletion | Check the resulting status rather than assuming a submitted cancellation has already succeeded.Source 9 |
| Partially filled purchase | Purchased shares cannot immediately be sold while the remaining purchase order stays open | Wait for completion or delete the unfilled remainder before selling the filled holding.Source 10 |
| Direct-coin orders | Published size range EUR 0.01–100,000, with 24/7 trading | This does not extend securities-exchange hours or guarantee an uninterrupted quote.Source 8 |
A low dealing fee does not settle the execution decision. The same listed security can have different prices and liquidity across venues. The partial-fill rule is especially practical: an account can show a newly purchased position while the continuing purchase instruction still prevents a sale. Reconcile the order book and the position before entering another order.[10][2]
Funding a scheduled purchase
| Funding route | Required condition | Failure treatment |
|---|---|---|
| Direct debit from reference bank | Use the supported mandate and keep funds available | If the debit cannot fund the plan, available settlement-account cash may be used. |
| Manual bank transfer | The required cash should be available by the night before execution | A transfer initiated on execution day may be too late. |
| Insufficient available cash | No adequate cash source for the execution | The execution is skipped; the next regular schedule remains relevant. |
Deposits, withdrawals & transfers
Sections ↑Cash movements and currency settlement
| Action | Published workflow | Restriction |
|---|---|---|
| Withdraw cash | App: Finance, cash account and transfer; approve the instruction | Payment goes to the reference bank account.Source 11 |
| Withdraw direct-debit-funded money | Availability depends on the funding and investment position | The help page describes a maximum eight-week restriction; this is not an eight-week delay on every ordinary bank transfer.Source 11 |
| Hold foreign currency | CHF, NOK, GBP, USD, CAD, AUD or JPY account | Fund or return money through the EUR main account; not a stand-alone external payment account.Source 15 |
| Settle foreign-currency securities | An existing supported currency account with adequate balance can be used | Otherwise the transaction can settle through EUR conversion.Source 15 |
Keep three balances distinct: securities value, cash shown on the account, and cash that is actually available for withdrawal. Open instructions and reversible funding can prevent the last of these from matching the others. The current public withdrawal page does not provide a universally applicable bank-arrival promise, so no measured or guaranteed speed is assigned here.[11][12]
Portfolio transfers and exit administration
| Task | Documented route | Planning implication |
|---|---|---|
| Domestic custody transfer | Indicative two to three weeks for ordinary Clearstream Germany holdings | An estimate, not a tested completion time; foreign custody can take longer.Source 13 |
| Incoming or outgoing holdings | Use the appropriate transfer form | Check instrument acceptance and movement of tax information with the institutions.Source 14 |
| Close the account | Dedicated closure form in the form centre | Closing the interface, cancelling an order and closing the custody relationship are different actions.Source 14 |
| Special custody or tax instruction | Forms include custody changes and foreign tax documents | An available form does not make the service universally free.Source 14 |
Protection & regulation
Sections ↑Who provides which part of the service
| Entity / arrangement | Role and evidence | Protection boundary |
|---|---|---|
| Smartbroker AG | Brokerage service; legal notice states investment-firm permission under section 15 WpIG and BaFin/Bundesbank supervision | Company-published regulatory disclosure; a current named authority entry was not independently retrieved.Source 5 |
| Baader Bank AG | Maintains cash accounts and securities custody | Smartbroker says it does not take possession of customer assets.Source 7 |
| Tangany GmbH | Custody for the separate direct-crypto wallet | Not the same custody or protection as the securities and bank-cash relationship.Source 8 |
| German statutory deposit protection | Normally EUR 100,000 per eligible customer and institution | Aggregate other deposits at the same bank; an additional broker login does not create another bank limit.Source 23 |
| Investment-firm compensation and insurance | Smartbroker’s legal notice identifies EdW membership | Not insurance against market losses. A current private excess-insurance certificate and aggregate limit were not established.Source 5 |
A client comparing more than one Baader-powered service should identify the actual bank account holder and aggregation rules before adding protection limits together. Separately, a security’s price loss, a derivative issuer’s failure and a cryptocurrency custody event are not converted into insured bank-deposit losses by using the same app. The quoted statutory ceiling describes deposits, not the value of a whole investment portfolio.[23][7][8]
Opening an account & support
Sections ↑Opening and recovering access
| Step | Published requirement | Practical detail |
|---|---|---|
| Ordinary account | Adult applicant with an eligible reference current account; the guide lists Germany, France, Italy, Spain, Austria, the Netherlands, Belgium, Ireland and Luxembourg | US-tax-person restrictions apply; approval is not automatic.Source 6 |
| Identification | POSTIDENT video, electronic identity or participating branch route | Identity, residence, tax, employment and investment-experience information are requested.Source 6 |
| Browser registration | Continue with the smartphone app | The phone remains relevant for subsequent logins and approvals.Source 6 |
| Replacement phone | Authenticate the new device using approval from the old linked phone | Loss of the old device requires a recovery route; the public instructions inspected do not establish a guaranteed recovery time.Source 17 |
Customer and technical contact routes
Scope Published account-service number; not identified here as a guaranteed emergency dealing desk.
Scope Use authenticated support where possible; no measured response time is claimed.
Scope Documentation and eligibility questions; not a withdrawal-instruction channel.
Scope Internal complaint route; supply the account, transaction references, dates and requested remedy.
The reviewed public support information does not establish a dedicated outage-dealing number, its dealing hours or a special telephone-execution tariff. A general support number should not be described as a proven replacement for the trading platform. If an order’s status becomes uncertain, preserve its reference and seek confirmation before submitting a duplicate.[5][21]
Additional services
Sections ↑Delegation, automation and promotional value
| Service | Documented position | Control or limitation |
|---|---|---|
| Power of attorney | Baader Bank authority requires its original form | It applies at the bank and does not grant access to the SMARTBROKER+ platform.Source 16 |
| Client-built automated trading | The REST API supports trading and information retrieval | The client’s software is separate from a managed investment mandate; no native copy-disconnection liquidation rule was established.Source 4 |
| AI references | The API article discusses AI-assisted workflows and an AI news-feed beta | This does not establish a broker-managed autonomous portfolio or unrestricted AI payment authority.Source 4 |
| SMART Friends | Advertises EUR 50 to each qualifying party | The referred customer must satisfy opening and active-use conditions; cash is paid to the reference bank, not earned solely by typing a code.Source 19 |
Announced retirement accounts are separate
| Item | Published proposal | Status at review |
|---|---|---|
| Planned start | 1 January 2027 | Preregistration is not a live funded retirement wrapper. |
| Standard retirement variant | Selected ETF-cost reimbursement for the first three years, subject to the stated EUR 25,000 scope | Do not apply this benefit to an ordinary existing securities account. |
| Free-choice variant | Different product and benefit conditions | The Standard variant’s reimbursement does not apply automatically. |
Company background & evidence
Sections ↑The modern SMARTBROKER+ platform should not be confused with every legacy Smartbroker account. A November 2023 group announcement reported moving about 90,000 customers and more than EUR 5 billion of assets to the Baader Bank infrastructure. Other legacy arrangements remained separate. That historical migration neither proves that a particular old account moved nor imports the old DAB tariff into today’s account.[22]
The current legal notice identifies Smartbroker AG in Berlin. The profile combines that company disclosure with the current product pages, detailed help instructions and BaFin’s general deposit-protection explanation. Direct confirmation of the named firm’s current authority permissions and a complete current private-insurance policy were not obtained; those limitations are not presented as adverse findings.[5][23]
Legal entities & licences
These are source-dated records, not a blanket assessment of the broker. Read each issuer, identifier, status and scope together.
Smartbroker AG
GermanySource 5
No separate licence entry is recorded in this panel.
Baader Bank AG
GermanySource 7
No separate licence entry is recorded in this panel.
Tangany GmbH
GermanySource 8
No separate licence entry is recorded in this panel.
Additional Information
Sections ↑Records, inactivity and terminating instructions
| Question | Established position | Remaining boundary |
|---|---|---|
| Where are important records? | Document notifications include annual tax certificates, income, corporate actions and loan documents | Retrieve the actual mailbox document. A general downloadable transaction-CSV workflow was not verified.Source 18 |
| Does inactivity create a subscription? | The ordinary published custody charge is zero | A complete current inactivity/deactivation timetable was not established; a legacy-account closure notice is not substituted for it.Source 1Source 22 |
| Does ending an authority or integration sell holdings? | Bank authority, platform access and API software are separate | No source establishes automatic disposal merely because a permission is revoked.Source 16Source 4 |
The service has been researched through public documents, not a funded account. Device recovery, API execution, support response, transfer completion and withdrawal arrival were not tested. Numerical examples are calculations using the stated tariffs, not independently observed all-in execution costs.
Sources & further reading
- Published trading, currency-account and financing conditions SMARTBROKER+ · Accessed 14 Oct 2026
- Current product range and advertised cash interest SMARTBROKER+ · Accessed 14 Oct 2026
- Active, Silber and Gold qualification and prices SMARTBROKER+ · Accessed 14 Oct 2026
- Trading API: eligibility, pricing and supported functions SMARTBROKER+ · Accessed 14 Oct 2026
- Smartbroker AG legal notice, supervision and business contacts Smartbroker AG · Accessed 14 Oct 2026
- Opening an account: eligibility, identification and smartphone requirement SMARTBROKER+ · 28 Apr 2026 · Accessed 14 Oct 2026
- Baader Bank as account and custody institution SMARTBROKER+ · Accessed 14 Oct 2026
- Cryptocurrency trading and Tangany wallet SMARTBROKER+ · Accessed 14 Oct 2026
- Amending and cancelling an order SMARTBROKER+ · Accessed 14 Oct 2026
- Restrictions after a partial purchase execution SMARTBROKER+ · Accessed 14 Oct 2026
- Withdrawal workflow and direct-debit restrictions SMARTBROKER+ · Accessed 14 Oct 2026
- Funding a savings-plan execution SMARTBROKER+ · Accessed 14 Oct 2026
- Indicative securities-transfer timing SMARTBROKER+ · Accessed 14 Oct 2026
- Account closure, transfers, tax and custody instruction forms SMARTBROKER+ · Accessed 14 Oct 2026
- Foreign-currency accounts and settlement choices SMARTBROKER+ · Accessed 14 Oct 2026
- Power of attorney at the bank versus access to the broker platform SMARTBROKER+ · Accessed 14 Oct 2026
- Authorising a replacement smartphone SMARTBROKER+ · Accessed 14 Oct 2026
- Document-notification settings and document categories SMARTBROKER+ · Accessed 14 Oct 2026
- SMART Friends referral programme SMARTBROKER+ · Accessed 14 Oct 2026
- Retirement-account preregistration and proposed launch SMARTBROKER+ · Accessed 14 Oct 2026
- Internal complaint-handling procedure Smartbroker AG · Accessed 14 Oct 2026
- Historical migration to the Baader Bank platform, 17 November 2023 Smartbroker Holding AG · 17 Nov 2023 · Accessed 14 Oct 2026
- Statutory deposit protection: per-customer and per-institution aggregation Federal Financial Supervisory Authority · Accessed 14 Oct 2026
This profile reports dated public information, including broker-published services and terms. It does not independently test or guarantee execution, pricing or withdrawals. Inclusion is not an endorsement. Permissions and protections apply only to the named legal entity, service and client category; check the current official records and your contract.