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SMARTBROKER+: venue-specific costs, VIP tiers, currency accounts and trading controls

A German securities and crypto profile covering gettex and Xetra costs, activity-based benefits, API access, savings funding, partial fills, currency settlement, custody relationships and the limits of advertised cash interest.

By FXBrokers.ai ResearchOperating status: ActiveSources checked Published
  • Ordinary gettex securities orders are EUR 0 from EUR 500; Xetra and international routes carry separate charges.
  • Partial purchases cannot immediately be resold while the unfilled purchase instruction remains open.
  • Bank power of attorney does not grant SMARTBROKER+ platform access; API and AI capabilities have separate permission boundaries.
  • Homepage and conditions-page cash-interest figures disagree; the profile preserves that conflict rather than choosing the higher number.

Accounts & headline costs

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SMARTBROKER+ is a German securities service in which venue selection matters as much as the instrument. Its ordinary account has no custody subscription, but the zero-order-fee route is concentrated in qualifying gettex trades. Foreign exchanges, Xetra, smaller orders and direct cryptocurrency transactions have different economics. Smartbroker AG provides the brokerage interface; Baader Bank maintains the cash and securities accounts.[1][7]

Account comparison01

Account choices and service levels

Account choices and service levels
RoutePurposeCondition that changes the service
Ordinary securities accountSelf-directed securities and eligible savings plansApp-linked account; adult eligibility and instrument permissions apply.Source 6Source 2
Active / Silber / GoldActivity-based VIP benefits45 / 1,500 / 6,000 qualifying completed transactions per quarter; savings-plan executions excluded.Source 3
Foreign-currency accountsKeep and settle supported currency balancesSeven supported currencies; transfers pass through the main account.Source 15
Cryptocurrency walletDirect coin exposure, separate from crypto ETPsAdditional wallet agreement; published eligibility includes German residence.Source 8Source 6
Portfolio-backed creditBorrow against accepted collateralVariable financing; a securities account does not automatically confer a credit line.Source 1
Pricing & charges02

Representative ordinary dealing prices

Representative ordinary dealing prices
RoutePublished broker chargeAdditional scope
gettex stocks, bonds, ETFs, ETPs and fundsEUR 0 from EUR 500; EUR 1 belowDerivative partner conditions differ.
XetraEUR 4 + 0.01%, minimum EUR 1.50 venue chargeThe percentage minimum is additional to EUR 4.
Tradegate / Lang & Schwarz / BaaderEUR 4VIP tiers can alter selected prices.
Foreign exchangesEUR 4 plus local chargesCurrency conversion, taxes and third-party costs can remain.
Eligible savings-plan executionEUR 0Underlying product expenses remain.

The most useful comparison is therefore between the same security, order size and venue. An eligible EUR 400 gettex order carries EUR 1 of broker charges; an eligible EUR 1,000 order carries none. For a EUR 1,000 Xetra order, EUR 4 plus the EUR 1.50 minimum produces EUR 5.50. These are arithmetic illustrations, excluding spread, taxes and investment performance.[1]

View full spreads & trading costs

Products & platforms

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Reference table03

Product structure

Product structure
InvestmentAvailable formDistinction
Shares, ETFs, bonds and investment fundsSecurities held through the custody relationshipA foreign company can have a German trading line; that does not mean the order goes to its home exchange.Source 2Source 7
Warrants, certificates and other issuer derivativesIssuer securities with product-specific payoffsA knock-out or issuer default can exhaust the purchase value; not the same structure as an exchange-traded future.Source 2
Crypto ETP savingsSecurities referencing cryptocurrenciesThe savings range advertises crypto ETPs; do not equate this with recurring direct-coin purchases.Source 2
Direct cryptocurrenciesSeparate Tangany wallet; 41 advertised cryptocurrenciesWallet custody and a listed crypto ETP are different holdings.Source 8
Platforms & products04

Platform and data access

Platform and data access
AccessDocumented useBoundary
Web and smartphone appPortfolio, order and account administrationThe opening guide requires the app even when registration starts in a browser.Source 6
Trading APIREST interface for account, holding, order and transaction information and tradingRequest documentation and account access; published scope does not establish payment or cash-withdrawal permission.Source 4
VIP servicePersonal contact and more sub-depotsOrdinary allowance of two sub-depots versus five for qualifying VIP clients.Source 3
Tax and event documentsMailbox records with selectable email notificationsAn email alert is not the underlying statement; preserve the actual document.Source 18

Fees & holding costs

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Pricing & charges05

Charges requiring a separate comparison

Charges requiring a separate comparison
ItemPublished treatmentCost boundary
Direct cryptocurrency dealing0.9% of transaction value; additional EUR 1 below EUR 500Venue price adjustments can also apply.Source 1
US exchange exampleEUR 4 plus 0.02%, minimum USD 8 local feeTwo charging currencies; this is not EUR 12 in every exchange-rate environment.Source 1
London exchange exampleEUR 4 plus 0.02%, minimum GBP 12 local feeKeep currency and minimum attached to the quote.Source 1
Portfolio creditThree-month EURIBOR plus 3 percentage pointsFloating financing, not a fixed total annual rate.Source 1
Non-VIP APIEUR 29.90 monthlyPublished quarterly qualification can lead to fee credit after the first full quarter.Source 4
Pricing & charges06

How VIP qualification affects selected venues

How VIP qualification affects selected venues
TierQuarterly qualifying tradesSelected incremental pricing
Active45Free API; ordinary listed venue charges otherwise remain in the comparison.
Silber1,500Baader EUR 0; Tradegate / Lang & Schwarz EUR 2; Xetra EUR 3 plus venue charge.
Gold6,000Baader EUR 0; Tradegate / Lang & Schwarz EUR 1; Xetra EUR 2 plus venue charge.

VIP benefits reward completed activity, not portfolio value alone. A saver using only scheduled purchases does not accumulate qualifying trades through those executions. The potential fee saving should be compared with an existing trading pattern rather than treated as a reason to manufacture turnover.[3]

Pricing & charges07

Cash interest: public pages disagree

Cash interest: public pages disagree
EvidenceDisplayed termInterpretation
Current homepage advertisement2.25% variableA headline offer, not confirmation of the rate applied to an individual account.Source 2
Retrieved conditions page2.0% through EUR 100,000; 1.75% in the next band through EUR 1 millionThe same page describes rates relative to the ECB deposit rate, minus 0.25 or 0.50 percentage points.Source 1
Practical consequenceThe two displayed numeric offers do not agreeCheck the bank’s current interest terms and booking; this profile does not silently choose the higher figure.Source 2Source 1

Execution & trading rules

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Reference table08

Order handling that can affect access to holdings

Order handling that can affect access to holdings
SituationDocumented behaviourConsequence
Change an existing orderModification is supported only for gettex orders in the help page, for limit and validityOther changes or venues may require cancellation and a new instruction.Source 9
Cancel an open instructionUse the order book and request deletionCheck the resulting status rather than assuming a submitted cancellation has already succeeded.Source 9
Partially filled purchasePurchased shares cannot immediately be sold while the remaining purchase order stays openWait for completion or delete the unfilled remainder before selling the filled holding.Source 10
Direct-coin ordersPublished size range EUR 0.01–100,000, with 24/7 tradingThis does not extend securities-exchange hours or guarantee an uninterrupted quote.Source 8

A low dealing fee does not settle the execution decision. The same listed security can have different prices and liquidity across venues. The partial-fill rule is especially practical: an account can show a newly purchased position while the continuing purchase instruction still prevents a sale. Reconcile the order book and the position before entering another order.[10][2]

Reference table09

Funding a scheduled purchase

Funding a scheduled purchase
Funding routeRequired conditionFailure treatment
Direct debit from reference bankUse the supported mandate and keep funds availableIf the debit cannot fund the plan, available settlement-account cash may be used.
Manual bank transferThe required cash should be available by the night before executionA transfer initiated on execution day may be too late.
Insufficient available cashNo adequate cash source for the executionThe execution is skipped; the next regular schedule remains relevant.

Deposits, withdrawals & transfers

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Reference table10

Cash movements and currency settlement

Cash movements and currency settlement
ActionPublished workflowRestriction
Withdraw cashApp: Finance, cash account and transfer; approve the instructionPayment goes to the reference bank account.Source 11
Withdraw direct-debit-funded moneyAvailability depends on the funding and investment positionThe help page describes a maximum eight-week restriction; this is not an eight-week delay on every ordinary bank transfer.Source 11
Hold foreign currencyCHF, NOK, GBP, USD, CAD, AUD or JPY accountFund or return money through the EUR main account; not a stand-alone external payment account.Source 15
Settle foreign-currency securitiesAn existing supported currency account with adequate balance can be usedOtherwise the transaction can settle through EUR conversion.Source 15

Keep three balances distinct: securities value, cash shown on the account, and cash that is actually available for withdrawal. Open instructions and reversible funding can prevent the last of these from matching the others. The current public withdrawal page does not provide a universally applicable bank-arrival promise, so no measured or guaranteed speed is assigned here.[11][12]

Transfer terms11

Portfolio transfers and exit administration

Portfolio transfers and exit administration
TaskDocumented routePlanning implication
Domestic custody transferIndicative two to three weeks for ordinary Clearstream Germany holdingsAn estimate, not a tested completion time; foreign custody can take longer.Source 13
Incoming or outgoing holdingsUse the appropriate transfer formCheck instrument acceptance and movement of tax information with the institutions.Source 14
Close the accountDedicated closure form in the form centreClosing the interface, cancelling an order and closing the custody relationship are different actions.Source 14
Special custody or tax instructionForms include custody changes and foreign tax documentsAn available form does not make the service universally free.Source 14

Protection & regulation

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Protections & eligibility12

Who provides which part of the service

Who provides which part of the service
Entity / arrangementRole and evidenceProtection boundary
Smartbroker AGBrokerage service; legal notice states investment-firm permission under section 15 WpIG and BaFin/Bundesbank supervisionCompany-published regulatory disclosure; a current named authority entry was not independently retrieved.Source 5
Baader Bank AGMaintains cash accounts and securities custodySmartbroker says it does not take possession of customer assets.Source 7
Tangany GmbHCustody for the separate direct-crypto walletNot the same custody or protection as the securities and bank-cash relationship.Source 8
German statutory deposit protectionNormally EUR 100,000 per eligible customer and institutionAggregate other deposits at the same bank; an additional broker login does not create another bank limit.Source 23
Investment-firm compensation and insuranceSmartbroker’s legal notice identifies EdW membershipNot insurance against market losses. A current private excess-insurance certificate and aggregate limit were not established.Source 5

A client comparing more than one Baader-powered service should identify the actual bank account holder and aggregation rules before adding protection limits together. Separately, a security’s price loss, a derivative issuer’s failure and a cryptocurrency custody event are not converted into insured bank-deposit losses by using the same app. The quoted statutory ceiling describes deposits, not the value of a whole investment portfolio.[23][7][8]

Opening an account & support

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Reference table13

Opening and recovering access

Opening and recovering access
StepPublished requirementPractical detail
Ordinary accountAdult applicant with an eligible reference current account; the guide lists Germany, France, Italy, Spain, Austria, the Netherlands, Belgium, Ireland and LuxembourgUS-tax-person restrictions apply; approval is not automatic.Source 6
IdentificationPOSTIDENT video, electronic identity or participating branch routeIdentity, residence, tax, employment and investment-experience information are requested.Source 6
Browser registrationContinue with the smartphone appThe phone remains relevant for subsequent logins and approvals.Source 6
Replacement phoneAuthenticate the new device using approval from the old linked phoneLoss of the old device requires a recovery route; the public instructions inspected do not establish a guaranteed recovery time.Source 17

Customer and technical contact routes

Customer serviceTelephone
+49 30 257708403Source 5

Scope Published account-service number; not identified here as a guaranteed emergency dealing desk.

Customer serviceEmail
[email protected]Source 5

Scope Use authenticated support where possible; no measured response time is claimed.

API and heavy-trader enquiriesEmail
[email protected]Source 4

Scope Documentation and eligibility questions; not a withdrawal-instruction channel.

Formal complaintEmail
[email protected]Source 5Source 21

Scope Internal complaint route; supply the account, transaction references, dates and requested remedy.

The reviewed public support information does not establish a dedicated outage-dealing number, its dealing hours or a special telephone-execution tariff. A general support number should not be described as a proven replacement for the trading platform. If an order’s status becomes uncertain, preserve its reference and seek confirmation before submitting a duplicate.[5][21]

Additional services

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Reference table14

Delegation, automation and promotional value

Delegation, automation and promotional value
ServiceDocumented positionControl or limitation
Power of attorneyBaader Bank authority requires its original formIt applies at the bank and does not grant access to the SMARTBROKER+ platform.Source 16
Client-built automated tradingThe REST API supports trading and information retrievalThe client’s software is separate from a managed investment mandate; no native copy-disconnection liquidation rule was established.Source 4
AI referencesThe API article discusses AI-assisted workflows and an AI news-feed betaThis does not establish a broker-managed autonomous portfolio or unrestricted AI payment authority.Source 4
SMART FriendsAdvertises EUR 50 to each qualifying partyThe referred customer must satisfy opening and active-use conditions; cash is paid to the reference bank, not earned solely by typing a code.Source 19
Reference table15

Announced retirement accounts are separate

Announced retirement accounts are separate
ItemPublished proposalStatus at review
Planned start1 January 2027Preregistration is not a live funded retirement wrapper.
Standard retirement variantSelected ETF-cost reimbursement for the first three years, subject to the stated EUR 25,000 scopeDo not apply this benefit to an ordinary existing securities account.
Free-choice variantDifferent product and benefit conditionsThe Standard variant’s reimbursement does not apply automatically.

Company background & evidence

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The modern SMARTBROKER+ platform should not be confused with every legacy Smartbroker account. A November 2023 group announcement reported moving about 90,000 customers and more than EUR 5 billion of assets to the Baader Bank infrastructure. Other legacy arrangements remained separate. That historical migration neither proves that a particular old account moved nor imports the old DAB tariff into today’s account.[22]

The current legal notice identifies Smartbroker AG in Berlin. The profile combines that company disclosure with the current product pages, detailed help instructions and BaFin’s general deposit-protection explanation. Direct confirmation of the named firm’s current authority permissions and a complete current private-insurance policy were not obtained; those limitations are not presented as adverse findings.[5][23]

The companies behind the brand

Legal entities & licences

These are source-dated records, not a blanket assessment of the broker. Read each issuer, identifier, status and scope together.

Smartbroker AG

GermanySource 5

No separate licence entry is recorded in this panel.

Baader Bank AG

GermanySource 7

No separate licence entry is recorded in this panel.

Tangany GmbH

GermanySource 8

No separate licence entry is recorded in this panel.

Additional Information

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Reference table16

Records, inactivity and terminating instructions

Records, inactivity and terminating instructions
QuestionEstablished positionRemaining boundary
Where are important records?Document notifications include annual tax certificates, income, corporate actions and loan documentsRetrieve the actual mailbox document. A general downloadable transaction-CSV workflow was not verified.Source 18
Does inactivity create a subscription?The ordinary published custody charge is zeroA complete current inactivity/deactivation timetable was not established; a legacy-account closure notice is not substituted for it.Source 1Source 22
Does ending an authority or integration sell holdings?Bank authority, platform access and API software are separateNo source establishes automatic disposal merely because a permission is revoked.Source 16Source 4

The service has been researched through public documents, not a funded account. Device recovery, API execution, support response, transfer completion and withdrawal arrival were not tested. Numerical examples are calculations using the stated tariffs, not independently observed all-in execution costs.

Follow the evidence

Sources & further reading

  1. Current product range and advertised cash interest SMARTBROKER+ · Accessed 14 Oct 2026
  2. Active, Silber and Gold qualification and prices SMARTBROKER+ · Accessed 14 Oct 2026
  3. Baader Bank as account and custody institution SMARTBROKER+ · Accessed 14 Oct 2026
  4. Cryptocurrency trading and Tangany wallet SMARTBROKER+ · Accessed 14 Oct 2026
  5. Amending and cancelling an order SMARTBROKER+ · Accessed 14 Oct 2026
  6. Restrictions after a partial purchase execution SMARTBROKER+ · Accessed 14 Oct 2026
  7. Withdrawal workflow and direct-debit restrictions SMARTBROKER+ · Accessed 14 Oct 2026
  8. Funding a savings-plan execution SMARTBROKER+ · Accessed 14 Oct 2026
  9. Indicative securities-transfer timing SMARTBROKER+ · Accessed 14 Oct 2026
  10. Foreign-currency accounts and settlement choices SMARTBROKER+ · Accessed 14 Oct 2026
  11. Authorising a replacement smartphone SMARTBROKER+ · Accessed 14 Oct 2026
  12. SMART Friends referral programme SMARTBROKER+ · Accessed 14 Oct 2026
  13. Internal complaint-handling procedure Smartbroker AG · Accessed 14 Oct 2026
  14. Historical migration to the Baader Bank platform, 17 November 2023 Smartbroker Holding AG · 17 Nov 2023 · Accessed 14 Oct 2026
  15. Statutory deposit protection: per-customer and per-institution aggregation Federal Financial Supervisory Authority · Accessed 14 Oct 2026

This profile reports dated public information, including broker-published services and terms. It does not independently test or guarantee execution, pricing or withdrawals. Inclusion is not an endorsement. Permissions and protections apply only to the named legal entity, service and client category; check the current official records and your contract.

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