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Vanuatu VFSC: dealer permissions, complaints and bond protections

Vanuatu dealer status and activity checks, the published complaint sequence, digital-asset boundaries and the narrowly defined bond-release mechanism.

By FXBrokers editorial deskVanuatuPublished Updated Sources checked

Authority and scope

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The Vanuatu Financial Services Commission was established in December 1993. It operates registry services and regulates the non-deposit-taking financial-services industry. For a trading company, its financial-dealer licence list is the relevant starting point for checking the financial-services relationship.[1][2]

Authority
Vanuatu Financial Services Commission
Jurisdiction
Vanuatu
Remit
Company and other registry functions and regulation of the non-deposit-taking financial-services industry, including financial-dealer licensing.

Registers and permission checks

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Entities & regulation01

How to read the financial-dealer list

How to read the financial-dealer list
Published fieldWhat it identifiesUse in a broker check
Company nameThe legal entity on the registerCompare the client agreement’s contracting company.Source 2
Company numberThe reference displayed alongside the licensed entityMatch the number and name together.Source 2
Licence date and classThe recorded date and permitted class identifiersPreserve the register’s labels and confirm the activity required.Source 2
StatusThe status displayed for that entryReport it with the date checked; a historic licence date alone is insufficient.Source 2

The separate company-register links serve corporate-record searches. A financial-dealer entry adds a licensing relationship and its displayed status. Brand names can differ from the licensed company, so the agreement and official entry need to be read together.[1][2]

Key numbers02

Official list example checked 9 October 2026

Official list example checked 9 October 2026
MeasureValueContext
Gleneagle Securities Pty Limited40256; ActiveThe list records 6 January 2023 and classes A, B and C.Source 2

Open the official register

Check the exact legal entity, permissions, current status and scope in the official record. A brand connection in our coverage does not establish authorisation.

Rules for firms and products

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The financial-dealer legislation and guidance index is the route to the applicable licence classes, amendments and operating requirements. A company-register entry proves a corporate record, while a dealer permission identifies a financial activity. Digital-asset services also require their own current framework check; a historic dealer class should not be assumed to authorise every later virtual-asset service.[6][5]

Client assets and protection boundaries

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An entry establishes the position of the named Vanuatu company. It does not transfer an overseas affiliate’s client-money rules or compensation arrangements to that company. Those terms must be established for the actual account provider.[2]

VFSC’s digital-asset custody guidance addresses that specific asset class and says there is no statutory compensation scheme for digital assets. It should not be used as evidence for a different product’s asset-handling rule. For an ordinary broker account, identify the legal dealer, funding recipient, custodian and contract before describing segregation, insurance or overseas protections.[5]

Complaints and dispute resolution

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Entities & regulation03

Published dealer-complaint guidance

Published dealer-complaint guidance
TopicPublished position and meaning
Provider attemptsThe guidance asks the client to attempt resolution through the dealer’s own process; after three unsuccessful attempts the complaint can be brought to VFSC.Source 3
EvidenceSupply identification, deposit evidence, product prospectus, full complaint, withdrawal request and correspondence. Required non-English documents need certified English translations.Source 3
Regulatory responseThe guidance provides for notice to the registered agent/licensee and assessment of licensing action. Revocation does not erase the company’s obligations to clients.Source 3

Reporting misconduct and enforcement

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VFSC’s public-notice resource should be checked alongside the dealer list for revocation and other status developments. The historic licence date remains useful identification evidence, but the current status and operative notice determine whether it can support a present-tense permission claim.[7][2]

Compensation and firm failure

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The bond is a licensing mechanism with a specific withdrawal procedure, not a published per-customer insurance policy. Under VFSC’s guideline effective 20 March 2023, release can be withheld where investors are owed funds, required reporting is missing or grievances remain unresolved. A proposed release involves 90 days’ public notice; an objection can lead to court proceedings or an agreed settlement.[4]

For evidenced bankruptcy, insolvency, winding up or administration, the Commissioner may withdraw the bond to pay creditors. The guideline does not promise full payment of every client balance. Neither the bond’s existence nor a regulator complaint should be presented as a guaranteed personal recovery amount.[4]

Official contacts and resources

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Entities & regulation04

Official service resources

Official service resources
TopicPublished position and meaning
Dealer supervisionThe financial-dealer guidance page publishes [email protected] for supervision enquiries.Source 6
Complaint evidenceUse the authority’s own guidance and current contact route; identify the licensee and registered agent where known.Source 3Source 6

Use the authority’s official website for current official routes. Purpose-specific resources have not yet been established in this profile.

Follow the evidence

Sources & further reading

  1. About the Vanuatu Financial Services Commission Vanuatu Financial Services Commission · Accessed 9 Oct 2026
  2. Financial Dealers Licensee List Vanuatu Financial Services Commission · Accessed 9 Oct 2026
  3. VFSC guidance for complaints against financial dealers Vanuatu Financial Services Commission · Accessed 15 Oct 2026
  4. Bond-deposit withdrawal guideline, effective 20 March 2023 Vanuatu Financial Services Commission · Accessed 15 Oct 2026
  5. Guidance on custody of digital assets Vanuatu Financial Services Commission · Accessed 15 Oct 2026
  6. VFSC financial-dealer legislation and guidance Vanuatu Financial Services Commission · Accessed 15 Oct 2026
  7. VFSC public notices Vanuatu Financial Services Commission · Accessed 15 Oct 2026

A documented resource is not a finding of eligibility or compensation coverage. Consult the named body and current official terms for your firm, product and circumstances.

Report an error or submit an update

Covered broker profiles

Profiles connected to this authority in our coverage. This is not a complete official register or a list of approved brokers; see each entity’s dated status.

Forex & CFD

ACCM

ACCM’s Vanuatu route combines MT4, MT5 and broad CFD marketing with detailed issuer documents. Account review turns on product-specific margin, inconsistent dormancy wording, cash-routing rules and the scope of copy-trading authority.

Operating status
Active
Headquarters
Vanuatu account operator; brand reports origins in Sydney
Sources checked
19 Oct 2026
Read the profile of ACCM
Forex & CFD

ADFX

ADFX’s international Vanuatu FX/CFD service, three account plans, product-specific tariffs, margin and funding terms, managed accounts, cash-reward conditions and independently checked protection limits.

Operating status
Active
Sources checked
19 Oct 2026
Read the profile of ADFX
Forex & CFD

AUTU Securities

AUTU’s Vanuatu route combines MT5, cTrader and multi-asset CFDs. The useful comparison is account-specific: payment floors, pricing units, overnight tables and verification timing need careful reading.

Operating status
Active
Headquarters
Profiled account entity: Vanuatu
Sources checked
20 Oct 2026
Read the profile of AUTU Securities
Forex & CFD

Bancara

Bancara markets FX and multi-asset trading with four investment tiers, MetaTrader 5, its Bancara X interface and automated or social services. Account allocation matters because its website lists several legal entities and permissions with different verification status.

Operating status
Active
Sources checked
21 Oct 2026
Read the profile of Bancara
Forex & CFD

Blueberry

A detailed reference to Blueberry’s Standard and Raw accounts, regional differences, share charges, swap-free changes, margin rules, funding, copying, managed allocations and optional services.

Operating status
Active
Sources checked
10 Oct 2026
Read the profile of Blueberry
Forex & CFD

CDO Markets

CDO Markets offers MT4 and CDO Trader across forex, metals, indices, equities and crypto contracts. Its account review turns on deposit-based leverage bands, conditional swap refunds, advance approval for automated strategies and the limits of its compensation claim.

Operating status
Active
Headquarters
Port Vila, Vanuatu
Sources checked
19 Oct 2026
Read the profile of CDO Markets
Forex & CFD

CWG Markets

CWG Markets’ international range comprises Standard, ECN and Cent accounts, with MetaTrader access, regional funding and PAMM services. This profile examines account prices, equity-based leverage, Islamic holding charges, bonus conversion and withdrawal conditions, while distinguishing the Vanuatu offer from the UK company.

Operating status
Active
Sources checked
22 Oct 2026
Read the profile of CWG Markets
Multi-asset

D Prime

Reference to the former Doo Prime: Vanuatu account terms, MetaTrader product changes, micro-gold, swap-free grace periods, wallet withdrawals and copying services.

Operating status
Active
Headquarters
Vanuatu (profiled contracting entity)
Sources checked
22 Oct 2026
Read the profile of D Prime
Forex & CFD

DecodeFX

DecodeFX’s international offer combines STD, PRO and CENT accounts with MetaTrader, its own app and regional funding. The Vanuatu issuer is distinct from the Australian group company. This profile examines current account pricing, payment fees, margin discrepancies and the limits of negative-balance protection.

Operating status
Active
Sources checked
12 Oct 2026
Read the profile of DecodeFX
Forex & CFD

Direct Trading Technologies

Direct Trading Technologies’ Vanuatu route offers forex, metals, energy, index and share CFDs through WebTrader. The active licence is independently matched, but current pages and linked documents disagree on leverage, loss limits and verification instructions. Those operating limits are material to account selection.

Operating status
Active
Headquarters
Port Vila, Vanuatu
Sources checked
19 Oct 2026
Read the profile of Direct Trading Technologies
Forex & CFD

DLSM

DLSM offers Standard and ECN accounts, MT4/MT5 and DLSM GO, social trading and regional payment routes. This profile separates current global pricing from the Cayman offer and explains margin, withdrawal, dormant-account and private compensation-fund limits.

Operating status
Active
Sources checked
22 Oct 2026
Read the profile of DLSM
Forex & CFD

ePlanet Brokers

ePlanet offers FX, metals, stocks, indices and energy through MT5 and cTrader. Its Comoros account documents, related Vanuatu licensee and conflicting margin terms require careful separation.

Operating status
Active
Sources checked
21 Oct 2026
Read the profile of ePlanet Brokers