Accounts and eligibility
Sections ↑The international account range below relates to CWG’s Vanuatu offer. The UK company is subject to separate restrictions.[23][31]
Reference table01
Compare the international account range
| Attribute | Standard | ECN | Cent |
|---|---|---|---|
| Minimum deposit | USD 50 | USD 200 | USD 10Source 2Source 3Source 4 |
| Advertised spread floor | 1.5 pips | 0.0 pips | 2.2 pipsSource 2Source 3Source 4 |
| Commission per side | None | Published $3 per lot | NoneSource 1 |
| Account currencies | USD, EUR, GBP | USD, EUR, GBP | Comparison lists USD/EUR/GBP; margin schedule uses USCSource 1Source 6 |
| Headline FX leverage | Up to 1:1000 in the equity schedule | Up to 1:1000 | Up to 1:500Source 6 |
| Minimum FX order | 0.01 lot | 0.01 lot | 0.01 lotSource 2Source 3Source 4 |
| Stop-out disclosure | 50% | 50% in comparison; 100% on ECN page | 50%Source 1Source 3 |
Process02
Opening and account administration
| Item | Practical detail |
|---|---|
| Identity | Passport or both sides of a national ID or driving licence; provide phone, email and identity details.Source 5 |
| Address evidence | A recent bank statement or utility bill, generally within three months. The FAQ rejects mobile-service bills and joint bills.Source 5 |
| Approval | The broker sends account confirmation by email after reviewing the registration evidence.Source 5 |
| UK account pages | Classic, Advanced and Institutional remain described online, but the UK firm cannot accept new client money.Source 28Source 31 |
| Country eligibility | The dedicated bonus application excludes US citizens/residents and displays a Malaysia restriction. Country acceptance must be checked for the actual entity and service.Source 16 |
Products and contract sizes
Sections ↑Availability03
Market coverage
| Market | Exposure and contract considerations |
|---|---|
| Forex | Major, minor and exotic currency CFDs. MetaTrader 4 and MetaTrader 5 access is described on the forex page.Source 8 |
| Precious metals | Gold and silver price exposure through CFDs; the metal page publishes leverage up to 1:500.Source 9 |
| Spot oil | WTI USOILRoll and Brent UKOILRoll are identified as rolling spot-energy CFDs, with published leverage up to 1:100.Source 10 |
| Indices | CFDs on benchmarks across American, European, Asian and Australian markets. Market sessions and margin differ by symbol.Source 11 |
| Commodity futures | Futures-referenced CFDs include oil, natural gas, cotton and cocoa. Expiring and continuous contracts require different rollover treatment.Source 12 |
Reference table04
Selected order-size limits
| Attribute | Standard / ECN | Cent |
|---|---|---|
| Forex minimum / maximum | 0.01 / 50 lots | 0.01 / 1,000 lotsSource 2Source 3Source 4 |
| Gold and silver minimum / maximum | 0.01 / 50 lots | 0.01 / 500 lotsSource 2Source 3Source 4 |
| Index orders | Minimum 1 lot; maximum 150 lots | Not established by the Cent pageSource 2Source 3Source 4 |
| Pending-order distance | Standard: 20 points; ECN: no restriction stated | 20 pointsSource 2Source 3Source 4 |
Trading costs, swaps and inactivity
Sections ↑Pricing & charges05
Cost components
| Charge | Published treatment |
|---|---|
| Spread | Variable account spread floors are shown above; no measured average or guaranteed EUR/USD quote is inferred.Source 1 |
| Overnight FX funding | Applied at 00:00 platform time; Wednesday rollover normally carries three days’ financing.Source 7 |
| Current swap rate | In MetaTrader, right-click the instrument in Market Watch and open Specification. Rates differ by pair and position direction.Source 7 |
| Islamic eligibility | The FAQ describes automatic conversion for eligible citizenships, with an application route for Muslims elsewhere.Source 5 |
| Islamic holding costs | Listed USD pairs and XAUUSD/XAGUSD are swap-free; other FX crosses receive three calendar days, then USD 5 per lot daily, including weekends. Indices and oil are excluded.Source 5 |
The facts06
Dormancy under the accessible Client Agreement
| Measure | Value | Context |
|---|---|---|
| Inactivity charge | Clause 18.7 reserves 20 units monthly in EUR/USD/GBP/CHF after three months without trading or funding. | Never-funded accounts are exempt; the broker may charge less where insufficient funds remain.Source 27 |
| Long-term deactivation | After at least two inactive years, the company may close the account and notify the client. | Bank, custody or related costs can be deducted. The full agreement remains publicly accessible but is not the newly dated 2025 website Terms document.Source 27Source 22 |
Platforms, execution and margin
Sections ↑Platforms & products07
Trading tools and execution
| Facility | Practical condition |
|---|---|
| MetaTrader / automation | MT4 and MT5 are described; the dedicated account pages permit Expert Advisors.Source 8Source 2Source 3Source 4 |
| Order counterparty | The 2025 execution policy says CWG is the counterparty to client trades and operates the trading venue.Source 24 |
| Slippage and stops | The risk and execution documents explain that market conditions and available prices can change execution. Stop orders do not guarantee a capped realised loss.Source 25Source 24 |
| Rollover window | The swap page highlights weaker liquidity and wider spreads from 23:55 to 00:05 server time. Orders can slip or fail to execute.Source 7 |
Specifications08
Standard / ECN FX leverage by USD equity
Specifications09
When margin settings change
| Situation | Published rule |
|---|---|
| High-impact economic releases | FX leverage 1:500 for 30 minutes before and after specified UK, US, European and Japanese releases.Source 6 |
| Weekend | FX 1:500 from Friday 22:00 to Monday 02:00 platform time. Changes apply to existing and new positions.Source 6 |
| Server time | GMT+2 in winter and GMT+3 during the stated daylight-saving period.Source 7 |
| Other instruments | The margin schedule gives silver and spot energy 1:100; natural-gas futures 1:20; gold generally 1:500, falling to 1:200 at higher equity.Source 6 |
| Cent denomination | The separate margin table expresses equity in USC; its FX maximum falls from 1:500 to 1:200 and then 1:100 as equity rises.Source 6 |
Deposits, withdrawals and bonus credit
Sections ↑Pricing & charges10
Selected payment methods
Process11
Cash access and fees
| Item | Published condition |
|---|---|
| Processing | The funding table advertises processing within one hour for withdrawals; the 2025 Terms say normally 2–3 business days after internal approval and compliance checks.Source 13Source 23 |
| Bank withdrawals | At least USD 500: CWG covers bank fees. Below USD 500: USD 25 bank charge.Source 13 |
| Fee discrepancy | The funding page says no CWG fee, but the FAQ says five free withdrawals monthly, then USD 5 each. Confirm the account’s applied schedule.Source 13Source 5 |
| Ownership and proof | Use a payment account in your own name. Payment proof may be requested; first-time card/e-wallet funding is manually reviewed.Source 13 |
| Return route | Original deposit sources take priority; card deposits are refunded before surplus proceeds use another method.Source 13 |
Process12
Currently advertised 10% deposit bonus
| Condition | Published treatment |
|---|---|
| Credit amount | 10% of qualifying deposits, up to USD 5,000 per trading account.Source 15 |
| Time limit | 90 days from the first credit, including later instalments; overdue credit is removed.Source 15 |
| Required volume | Standard lots equal 35% of the bonus’s dollar amount; the page’s USD 200 example requires 70 lots.Source 15 |
| Conversion to withdrawable cash | After meeting the volume condition, email [email protected] from the registered address within 30 days; the published review target is three working days.Source 15 |
| Before opting in | Confirm the matching campaign terms, eligible instruments and the effect of early withdrawal or transfer. The page’s 10% body differs from its older 100% title.Source 15Source 16 |
Regulation and client protection
Sections ↑The facts13
Protection and legal scope
| Measure | Value | Context |
|---|---|---|
| Current Vanuatu match | The VFSC list shows CWG Markets Ltd, 41694, active for Classes A, B and C. | Source 29 |
| UK restriction | The FCA has accepted removal of all UK regulated activities. | Cancellation is pending; the UK firm cannot accept new client money.Source 31 |
| Negative-balance policy | The current protection page says negative balances are reset to zero without an additional charge. | It also gives a 100% margin warning and 50% stop-out; the ECN-specific discrepancy remains relevant.Source 14 |
| Client money | The accessible Client Agreement describes segregated client accounts and third-party custody arrangements. | Segregation is a handling rule; no current private insurance certificate or numerical client-balance cover was established.Source 27Source 25 |
| UK clone warning | The FCA warning concerns the unrelated hyphenated domain cwg-markets.com. | It identifies the genuine UK company and cwgmarkets.co.uk separately. Do not mistake that clone warning for a finding against the genuine firm.Source 30 |
Support, outages and complaints
Sections ↑Official international contact routes
Client supportEmail
[email protected]Source 20
Scope Use the registered email address and identify the account and problem
Global supportTelephone
+44 2037699268Source 20
Scope Published general-support number; emergency order acceptance not established
Vietnam supportTelephone
Website complaints addressEmail
Vanuatu policy complaint addressEmail
Process14
Reporting a problem
| Issue | Required information or stated timeline |
|---|---|
| Trading error | Report within 24 hours; the 2025 complaints policy says later errors cannot be investigated. Include identity, account reference, issue and occurrence time.Source 26 |
| Acknowledgment | Within five days, with a unique complaint reference.Source 26 |
| Response | Within two months; if delayed, the broker should explain why and give the expected completion time.Source 26 |
| Outage | Contact support immediately and preserve order IDs and terminal records. No published emergency phone-dealing procedure was established; a call or email is not evidence an order has executed.Source 20Source 24 |
PAMM, API access and additional tools
Sections ↑Availability15
Services and responsibilities
| Service | Practical scope |
|---|---|
| PAMM management | A limited power of attorney authorises a manager to trade participating accounts; profit and loss are allocated in proportion.Source 18 |
| PAMM fees | The service describes manager remuneration as an agreed share of profit. Read the individual mandate’s fee and settlement terms.Source 18 |
| Leaving a manager | The public PAMM page does not specify the cancellation workflow, settlement delay or handling of open positions. Establish those terms before granting authority.Source 18 |
| FIX API | Current account holders with minimum monthly trading volume of USD 250 million can apply for a FIX demonstration connection.Source 19 |
| Third-party VPS | The FAQ describes independently purchased VPS services and possible reimbursement after qualifying trading volume. No universal free-VPS entitlement is established.Source 5 |
Company structure and document continuity
Sections ↑The facts16
The brand’s separate relationships
| Measure | Value | Context |
|---|---|---|
| International operation | CWG’s international documents identify its Vanuatu entity; the website also discloses a South African company. | The named contract determines which company owes the client obligations.Source 21Source 23 |
| UK authorisation | Cancellation is pending; the removal of UK trading permissions is already effective. | Source 31 |
| Document continuity | The legal hub publishes 2025 documents alongside an accessible older full Client Agreement. | No public mass-transfer or rebranding notice was established. The separate Prime Bonus PDF retrieved covers May 2026 and is not substituted for the current 10% offer.Source 22Source 17 |
Legal entities & licences
These are source-dated records, not a blanket assessment of the broker. Read each issuer, identifier, status and scope together.
CWG Markets Ltd
VanuatuSource 23
| Issuer & identifier | Recorded status | Date & scope |
|---|---|---|
| Vanuatu Financial Services Commission41694 | Authorised | Checked 12 Oct 2026Current official list: active, Classes A, B and C.Source 29 |
CWG Markets Ltd
United KingdomSource 31
| Issuer & identifier | Recorded status | Date & scope |
|---|---|---|
| Financial Conduct Authority785129 | Authorised | Checked 12 Oct 2026FCA status: Authorised - applied to cancel. All UK regulated activities have been removed; no new client money may be accepted.Source 31 |
CWG MARKETS SA (PTY) LTD
South AfricaSource 21
| Issuer & identifier | Recorded status | Date & scope |
|---|---|---|
| Financial Sector Conduct Authority54031 | Not verified | Checked 12 Oct 2026Current company-published FSP claim; no current individual FSCA register result was obtained.Source 21 |
October 2026 account and disclosure cross-check
Sections ↑The following supplementary details were checked against the broker’s published account or group disclosures for the 22 October 2026 research edition. They should be interpreted within the legal-entity, country and account qualifications explained above.[32][33][34][35][36]
Reference table17
22 October research — supplementary checkpoints
| Research area | Dated finding or qualification |
|---|---|
| Account, price or operational terms | Published entry points are $10 for Cent, $50 for Standard and $200 for ECN; maximum leverage reaches 1:2000 on Standard and ECN.Source 32Source 33Source 34 |
| Regulation, protection or further conditions | The brand identifies Vanuatu and South African regulated entities, while global pages contain a material inconsistency over ECN stop-out thresholds.Source 35Source 36 |
Sources & further reading
- Current account comparison CWG Markets · Accessed 12 Oct 2026
- Standard account specifications CWG Markets · Accessed 12 Oct 2026
- ECN account specifications CWG Markets · Accessed 12 Oct 2026
- Cent account specifications CWG Markets · Accessed 12 Oct 2026
- Current frequently asked questions CWG Markets · Accessed 12 Oct 2026
- Equity tiers and event leverage restrictions CWG Markets · Accessed 12 Oct 2026
- Swap timing, standard lot definition and rollover conditions CWG Markets · Accessed 12 Oct 2026
- Forex products and platforms CWG Markets · Accessed 12 Oct 2026
- Precious metal CFDs CWG Markets · Accessed 12 Oct 2026
- Spot energy CFDs CWG Markets · Accessed 12 Oct 2026
- Index CFD offering CWG Markets · Accessed 12 Oct 2026
- Commodity futures-referenced CFDs CWG Markets · Accessed 12 Oct 2026
- Current payment methods and withdrawal rules CWG Markets · Accessed 12 Oct 2026
- Negative fund protection plan CWG Markets · Accessed 12 Oct 2026
- Current welcome-bonus page body CWG Markets · Accessed 12 Oct 2026
- Dedicated 10% deposit bonus page CWG Markets · Accessed 12 Oct 2026
- Prime Bonus terms — May 2026 campaign CWG Markets · Accessed 12 Oct 2026
- PAMM service and limited power of attorney CWG Markets · Accessed 12 Oct 2026
- FIX API requirements CWG Markets · Accessed 12 Oct 2026
- Current official contact routes CWG Markets · Accessed 12 Oct 2026
- Current international company information CWG Markets · Accessed 12 Oct 2026
- Current legal-document library CWG Markets · Accessed 12 Oct 2026
- 2025 Vanuatu website Terms and Conditions CWG Markets · Accessed 12 Oct 2026
- 2025 Order Execution Policy CWG Markets · Accessed 12 Oct 2026
- 2025 Risk Disclosures and Acknowledgements CWG Markets · Accessed 12 Oct 2026
- 2025 Complaints Procedure CWG Markets · Accessed 12 Oct 2026
- Still-accessible full Vanuatu Client Agreement CWG Markets · Accessed 12 Oct 2026
- Separate UK account comparison CWG Markets · Accessed 12 Oct 2026
- Current financial dealer list — CWG Markets Ltd Vanuatu Financial Services Commission · Accessed 12 Oct 2026
- FCA warning about the unrelated cwg-markets.com clone Financial Conduct Authority · Accessed 12 Oct 2026
- Current UK status and removal of regulated activities Financial Conduct Authority · Accessed 12 Oct 2026
- CWG Markets global website CWG Markets · Accessed 22 Oct 2026
- Cent account CWG Markets · Accessed 22 Oct 2026
- ECN account CWG Markets · Accessed 22 Oct 2026
- About CWG Markets CWG Markets · Accessed 22 Oct 2026
- Contact and legal disclosure CWG Markets · Accessed 22 Oct 2026
This profile reports dated public information, including broker-published services and terms. It does not independently test or guarantee execution, pricing or withdrawals. Inclusion is not an endorsement. Permissions and protections apply only to the named legal entity, service and client category; check the current official records and your contract.