ePlanet Brokers: account tiers, trading conditions and entity scope

These are advertised starting terms, not measured average spreads. The pages quote points rather than a uniform pip measure. A point’s cash value depends on the selected symbol, contract size and order volume; the same headline number cannot be compared across FX and gold without those definitions.[2][3]

The website excludes EU residents and residents or nationals in the specified sanctions and FATF-listed jurisdictions. Registration does not establish eligibility: identity, residence and source-of-funds checks remain relevant to the accepted account.[1]

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The attached terms provide for cash-settled trading without delivery of the currency or underlying CFD asset. Stock-page references to buying shares should be read in that contractual context.[16]

The platform pages establish access routes and automation support, but do not specify that a locally running EA or cBot remains active after its device is shut down. Confirm the selected automation’s hosting and connection requirements before relying on unattended operation.[11][12]

The Gold page does not say whether those commissions are per side or per completed trade. Its point values and charging basis must be established before converting the choices into an all-in monetary comparison.[4]

Swap-free terms are restricted to eligible Muslim clients. Positions exceeding two days can attract a replacement fee for the full holding period; exotic FX and CFDs are excluded. Swap-free therefore does not mean unrestricted cost-free holding.[16]

The risk warning distinguishes spreads, commission, financing and currency-conversion costs. Charges expressed through prices or points still affect the account in money; the live symbol specification and applicable fee schedule are needed to calculate them.[18]

The agreement permits ePlanet to act as market maker. An ECN account label does not by itself remove the broker as contractual counterparty or establish that every order is routed unchanged to an external venue.[15]

The attached MT5 terms specify 40% margin call and 20% stop-out, conflicting with the account panels’ 30–50% stop-outs. Their instrument leverage limits also differ from headline 1:500 marketing. Obtain the actual account and symbol settings before funding.[16]

EAs generating more than 30 requests per minute may be prohibited.[16]

The risk warning says stop-loss execution is not guaranteed at the requested price. Gaps or disrupted liquidity can produce a worse execution price, and out-of-hours index quotes can reflect the broker’s assessment while the underlying market is closed.[18]

After 180 consecutive days without trading, the MT5 terms permit a monthly inactivity fee but omit its amount. They require 30 days’ notice before the first charge; zero-balance dormant accounts may close after another 90 inactive days.[16]

The panel describes automated handling, not an unconditional arrival time. It does not establish universal transaction limits. Use the network and account instructions shown for the actual payment; a wrong asset or network may prevent automatic credit.[13]

The agreement targets internal withdrawal processing within two business days following acceptance, subject to complete information, verification and available funds. Withdrawals normally return to the original same-name funding source; mixed funding can require proportional returns.[15]

The withdrawal explainer separates internal approval from completion by banks, payment providers or blockchains. Options vary with region, account and original funding method; individual compliance checks can delay or reject a request. Its reported processing statistics are company figures, not a guarantee for an individual withdrawal.[24]

Account-currency conversion can use the broker’s selected rate plus a markup; the agreement does not establish free conversion or a universal list of account base currencies.[15]

In its September 2026 safety notice, ePlanet directs clients to official payment channels and says an IB relationship does not authorise collecting deposits in a personal account or wallet, or promising guaranteed returns. Money paid directly to an intermediary may fall outside the broker’s payment process.[23]

The public account agreement is with Eplanet Brokers Ltd under Comoros law. The website’s separate group-company disclosure does not establish a transfer of that contract to Vanuatu.[15]

The Comoros company publishes registration HY00923038 and a MISA brokerage-licence claim. These remain broker disclosures; the licence claim was not independently verified.[17]

On 8 December 2025, the Comoros central bank stated that MISA is not recognised in the Union of Comoros and lacks legal authority to issue financial or banking licences.[26]

VFSC independently lists Nebula Ventures Ltd, number 700819, as active in classes A, B and C. That record concerns Nebula, not every ePlanet account.[25]

The terms describe resetting a negative balance after stop-out, with abuse exceptions and cross-account offsets. This is conditional contractual treatment rather than an unconditional account-by-account loss cap.[16]

The risk warning describes segregated client-money accounts but also warns about insolvency and losses beyond margin. Segregation and a negative-balance adjustment are different protections; neither establishes insurance against ordinary trading losses.[18]

The AML policy calls for identity and address evidence and investigation of payment sources, income, occupation and transaction purpose. Higher-risk circumstances can require enhanced due diligence. An account may therefore need further checks after its initial registration.[17]

For platform disruption, the agreement allows alternative instructions only at the broker’s discretion; an emailed or telephone request becomes effective on actual receipt and confirmation. A support contact alone is not assurance that an urgent closing order has been accepted.[15]

Order claims under the MT5 terms must be submitted within five business days; their review target is ten working days.[16]

The separate complaints procedure acknowledges complaints within three business days, targets resolution within fifteen business days and escalates unresolved cases internally after thirty business days. These clocks differ from the trading-claim terms. Submit promptly with account, order and timing evidence and obtain the applicable procedure in writing.[19]

The FAQ describes PDF/CSV trading-history exports, password recovery and identity checks for an email-address change. A trading export should be distinguished from a jurisdiction-specific tax certificate. The reviewed material does not establish a fixed withdrawal hold following a credential reset.[14]

The copy-trading service lets a client select a provider and allocation, then mirror the provider’s trading automatically. That delegates trade selection within the copied allocation while leaving the follower exposed to the resulting positions. Provider selection is not a guarantee of future returns.[22]

The public copy page does not establish a complete provider-fee schedule or whether disconnecting closes existing positions. Confirm both the subscription-exit action and the treatment of outstanding exposure before enabling copying.[22]

The website also provides market articles and platform tutorials. These are informational resources; the risk warning describes an execution service without personalised investment advice.[1][18]

ePlanet identifies its Comoros registered address in Fomboni, Mohéli, and a related Vanuatu company in Port Vila. Its contact page gives an operational office in Podgorica, Montenegro. An office location and a separate group licence do not determine which company holds a particular client contract.[20][21]