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SEBI: register checks, complaints and protection

Indian securities-intermediary checks, client-asset safeguards and precise SCORES review stages, with ODR and investor-protection claims kept distinct.

By FXBrokers.ai ResearchIndiaPublished Updated Sources checked

Authority and scope

Sections ↑

SEBI’s registered-intermediary resources and SCORES serve different tasks: checking a provider and pursuing an investor grievance. The broker’s securities registration, depository-participant role and exchange memberships should be matched to the particular service.[1][2]

Authority
Securities and Exchange Board of India
Jurisdiction
India
Remit
India’s securities regulator; intermediary registration and investor-grievance infrastructure within its remit.

Registers and permission checks

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Entities & regulation01

Check the intermediary

Check the intermediary
QuestionReference and action
Legal entityLook for the company in the customer agreement, including an applicable former name. Match its registration category and identifier rather than relying only on a trading brand.Source 1
Separate activitiesA stockbroker and a depository participant perform different functions. Check the applicable registration and the exchange or depository arrangement for the account.Source 1
Limits of the checkA genuine registration number does not authenticate an unsolicited payment request or a lookalike website. Use the official intermediary record and established account channels.Source 1Source 3

Open the official register

Check the exact legal entity, permissions, current status and scope in the official record. A brand connection in our coverage does not establish authorisation.

Rules for firms and products

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SEBI’s stockbroker framework covers the handling of orders, investor records and client assets as well as registration. The published master circular is the starting document for those operational obligations; subsequent circulars must be checked for the specific provision. Registration is therefore only the first part of assessing a broker’s service.[6]

Client assets and protection boundaries

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Entities & regulation02

Evidence and product boundaries

Evidence and product boundaries
QuestionReference and action
Useful recordsRetain the client code, contract notes, ledger or demat statements, relevant order identifiers and provider correspondence. Do not put passwords or OTPs in a public complaint.Source 3
Market-specific protectionInvestor-protection arrangements and failure procedures need their own product, institution and eligibility checks. This guide does not apply one compensation limit to every Indian brokerage account.Source 3
Official source reviewRecheck the current register and grievance procedure before acting, especially where the intermediary, account provider or product has changed.Source 1Source 2

Client-asset safeguards include pledge/re-pledge arrangements, upstreaming client funds to clearing corporations and direct payout of securities. SEBI’s October 2026 account of these measures identifies their purpose as reducing misuse and increasing client-level transparency. They address how assets move through the system; they do not eliminate market losses.[5]

Entities & regulation03

Account evidence worth matching

Account evidence worth matching
TopicPublished position and meaning
Trading accountContract notes and the trading ledger identify execution, charges and the broker’s account of the transaction.Source 3
Demat accountThe depository record concerns the securities holding; compare it with the broker’s trade and settlement records.Source 3
CollateralA pledge is not the same event as an outright sale or a withdrawal. Keep the relevant authorisation and depository confirmation.Source 6

Complaints and dispute resolution

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Entities & regulation04

Use the grievance process correctly

Use the grievance process correctly
QuestionReference and action
Complain to the providerFirst give the relevant regulated entity an opportunity to resolve the issue. Keep its complaint reference, response and dated evidence.Source 2
Escalate through SCORESSCORES facilitates redress of grievances in its remit. Use the portal’s current registration, submission and review instructions for the affected intermediary or market institution.Source 2
Do not substitute an emailThe SCORES homepage directs grievances to the portal and states that grievances emailed to SEBI email addresses will not be entertained.Source 2
Grievance versus legal remedyDo not interpret a grievance acknowledgement as a damages award, deposit insurance or a promise of repayment. Follow the receiving platform’s current directions for unresolved disputes.Source 2
Entities & regulation05

SCORES review clocks

SCORES review clocks
TopicPublished position and meaning
Entity responseThe entity must resolve the complaint and upload its Action Taken Report within 21 calendar days of receipt.Source 4
First reviewRequest review within 15 calendar days of the entity’s report. The designated body has 10 calendar days for its review report.Source 4
Second reviewAn unsatisfied complainant has 15 calendar days after the first review report to request SEBI review.Source 4
Different remedySCORES facilitates grievance handling; it does not adjudicate private disputes. SMART ODR provides a separate conciliation/arbitration route, subject to its rules.Source 4

Compensation and firm failure

Sections ↑

A dispute-resolution outcome, an exchange investor-protection claim and the return of securities held in a depository are different mechanisms. Identify the relevant exchange, defaulting member, eligible transaction and claim instructions before quoting compensation. A SEBI registration number alone does not establish one uniform insured sum for all products.[3]

Report misconduct, scams or a clone

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This profile has not yet established the applicable procedure, receiving body and eligibility for this task. Consult the authority’s official resources and check your firm, product and circumstances before acting.

Contacts & official resources

Sections ↑

Use the authority’s official website for current official routes. Purpose-specific resources have not yet been established in this profile.

Follow the evidence

Sources & further reading

  1. Registered intermediaries Securities and Exchange Board of India · Accessed 13 Oct 2026
  2. SEBI Complaint Redressal System Securities and Exchange Board of India · Accessed 13 Oct 2026
  3. SEBI investor resources Securities and Exchange Board of India · Accessed 13 Oct 2026
  4. SCORES FAQs and review stages SEBI · Accessed 15 Oct 2026

A documented resource is not a finding of eligibility or compensation coverage. Consult the named body and current official terms for your firm, product and circumstances.

Report an error or submit an update

Covered broker profiles

Profiles connected to this authority in our coverage. This is not a complete official register or a list of approved brokers; see each entity’s dated status.

Multi-asset

5paisa

Indian securities broker with standard order-based pricing, a separate Scalper tariff, MTF and T+5 financing, specialist trading tools, and a Vested route for US investing. Account eligibility, subscription renewal, settlement and product-specific risk controls determine the usable service.

Operating status
Active
Headquarters
Thane, Maharashtra, India
Sources checked
11 Oct 2026
Read the profile of 5paisa
Multi-asset

Angel One

An India-focused review of Angel One’s resident and NRI accounts, brokerage, depository fees, MTF, settlement, withdrawal windows, trading tools and separate DriveWealth-based US access.

Operating status
Active
Sources checked
10 Oct 2026
Read the profile of Angel One
Multi-asset

Axis Direct

Axis Securities’ Indian brokerage combines 2-in-1 and Axis Bank-linked 3-in-1 accounts, five resident pricing plans, separate NRI arrangements, funded equity, specialist platforms and investment distribution. Trading authority, depository charges and partner contracts differ across these services.

Operating status
Active
Headquarters
Mumbai, India
Sources checked
11 Oct 2026
Read the profile of Axis Direct
Multi-asset

Dhan

Dhan’s Indian brokerage combines a trading and demat account, specialist options tools and trading APIs. This profile separates resident and NRI eligibility, brokerage from other charges, funded share positions, withdrawable balances and account controls.

Operating status
Active
Sources checked
13 Oct 2026
Read the profile of Dhan
Multi-asset

FYERS

FYERS combines Indian exchange trading, a demat account and optional Prime membership. This profile compares resident and NRI tariffs, interest and payout conditions, account security, API entitlements and the consequences of stopping or manually intervening in an automation.

Operating status
Active
Sources checked
13 Oct 2026
Read the profile of FYERS
Multi-asset

Geojit

Geojit Investments Limited provides Indian trading and demat accounts through FLIP and MyGeojit. This profile separates 0.30% delivery from 0.03% intraday pricing, explains demat and pledge charges, and identifies the current broker and DP registrations.

Operating status
Active
Headquarters
Kochi, Kerala, India
Sources checked
29 Oct 2026
Read the profile of Geojit
Multi-asset

Groww

An India-focused guide to Groww’s resident, minor, HUF and NRI routes, transaction costs, MTF risks, settlement, withdrawals, 915 terminal, APIs and the separate Alpaca-based US service.

Operating status
Active
Sources checked
10 Oct 2026
Read the profile of Groww
Multi-asset

HDFC Securities

Compare HDFC Securities’ distinct InvestRight and SKY relationships: resident and NRI plans, custody tariffs, MTF and T20 financing, Indian and US products, software, settlement and support. Current official evidence separates applicable terms from conflicting or older public wording.

Operating status
Active
Headquarters
Mumbai, India
Sources checked
11 Oct 2026
Read the profile of HDFC Securities
Multi-asset

ICICIdirect

Compare ICICIdirect’s two-in-one and three-in-one accounts, resident and NRI tariffs, MTF financing, settlement, research and Breeze tools, with a separate review of Global investing and custody. Official evidence checked on 11 October 2026 distinguishes current and legacy pricing.

Operating status
Active
Headquarters
Mumbai, India
Sources checked
11 Oct 2026
Read the profile of ICICIdirect
Multi-asset

INDmoney

A comprehensive profile of INDmoney’s Indian brokerage and GIFT City global-investing routes, including equity and F&O prices, DP charges, TradeMargin+, US-stock brokerage, currency conversion, wallet funding, fractional shares, SIPs, entities and protection limits.

Operating status
Active
Headquarters
Gurugram, India
Sources checked
15 Oct 2026
Read the profile of INDmoney
Multi-asset

Kotak Securities

A detailed Indian securities profile covering Kotak Neo’s Youth, Trade Free and Pro plans, MTF, NRI accounts, API and TradingView restrictions, custody charges, withdrawals, expiry obligations, research and client protection.

Operating status
Active
Headquarters
Mumbai, India
Sources checked
11 Oct 2026
Read the profile of Kotak Securities
Multi-asset

m.Stock

The current Indian retail offer, including capped welcome rebates, MTF and pledge costs, GTT, withdrawal procedures, telephone dealing, advisory consent and MCP permissions.

Operating status
Active
Sources checked
14 Oct 2026
Read the profile of m.Stock