Authority and scope
Sections ↑Registers and permission checks
Sections ↑Read the broker record carefully
| Field | What it establishes |
|---|---|
| Legal company | Match the Indonesian company in the customer agreement, including any former names.Source 2 |
| Business licence | Compare the exact futures-broker licence reference and company identity.Source 2 |
| Separate approvals | An alternative-trading-system approval and exchange or clearing membership are separate facts from the core business licence.Source 2 |
| Segregated-account information | Compare official payment details with the broker’s authenticated funding instructions. The listing is not a promise that every payment request using the brand is genuine.Source 2 |
| Current notices | Check for restrictions, suspension, revocation or a change of name. A historical licence number alone does not prove current status.Source 1 |
Check the exact legal entity, permissions, current status and scope in the official record. A brand connection in our coverage does not establish authorisation.
Rules for firms and products
Sections ↑Indonesian supervisory split
| Product segment | Authority context |
|---|---|
| Commodity-futures activities | Check Bappebti’s current broker permissions and relevant exchange/clearing arrangements.Source 1 |
| Money-market and FX derivatives | PUVA financial-derivatives oversight moved to Bank Indonesia on 10 January 2025.Source 5 |
| Securities-underlying derivatives | OJK’s 6 October 2025 notice confirms complete transfer of this remit including the relevant PALN arrangements.Source 6 |
Client assets and protections
Sections ↑The broker record’s segregated-account details help identify the account designated for customer funds. They should be matched to the authenticated payment instruction for the named company. A listed account or exchange membership is not, by itself, a guarantee that trading losses or a deficit after insolvency will be reimbursed.[2]
Complaints and redress
Sections ↑Customer routes and limitations
| Item | Practical use |
|---|---|
| Online complaints | Bappebti’s official portal is for customers; its FAQ identifies issues such as misleading promises, unauthorised instructions and onboarding failures.Source 4 |
| Supporting evidence | Retain the agreement, transaction records, payment evidence and correspondence to explain the dispute. Identify the product so it reaches the appropriate authority.Source 4 |
| Broker assessments | The Ministry published a first-quarter 2026 broker assessment. Such an assessment is not an investment recommendation, compensation entitlement or guarantee against losses.Source 3 |
Bappebti’s customer portal refers to Regulation 4/2020 on commodity-futures customer dispute resolution. Its listed complaint subjects are concrete: misleading profit promises, trading without the customer’s written instruction, margin paid before the agreement, and onboarding or demonstration accounts completed by someone other than the customer.[4]
Build a transaction-specific complaint
| Subject | What it means |
|---|---|
| Who can use it? | The portal is for customers trading through a futures-broker-managed account.Source 4 |
| Unauthorised order | Identify the order, date and instruction record; distinguish the broker representative’s action from a trade placed by the customer.Source 4 |
| Onboarding or margin dispute | Attach the agreement date, registration evidence and payment date to show the sequence.Source 4 |
| Track the submission | Retain the complaint number; the portal provides a status search.Source 4 |
Official contacts and resources
Sections ↑Customer complaint and jurisdiction resources
Scope Complaint categories, procedure reference, telephone details and status search.
Scope Use for current money-market/FX derivative scope rather than assuming all products remain with Bappebti.
Bappebti customer complaint FAQ
- Responsible body
- Bappebti
- Scope
- Customer eligibility, Regulation 4/2020, examples of misconduct and complaint-status tracking.
- Resource availability
- Available
- Checked
- Source 4
BI PUVA derivatives regulation
- Responsible body
- Bank Indonesia
- Scope
- FX/money-market derivatives transferred on 10 January 2025.
- Resource availability
- Available
- Checked
- Source 5
Resource availability describes the documented route. It does not establish eligibility, authorisation or compensation coverage.
Report misconduct, scams or a clone
Sections ↑This profile has not yet established the applicable procedure, receiving body and eligibility for this task. Consult the authority’s official resources and check your firm, product and circumstances before acting.
Compensation & firm failure
Sections ↑This profile has not yet established the applicable procedure, receiving body and eligibility for this task. Consult the authority’s official resources and check your firm, product and circumstances before acting.
Sources & further reading
- Official futures-broker directory Badan Pengawas Perdagangan Berjangka Komoditi · Accessed 12 Oct 2026
- Example official firm record and licence fields Badan Pengawas Perdagangan Berjangka Komoditi · Accessed 12 Oct 2026
- 2026 first-quarter futures-broker assessment Ministry of Trade, Indonesia · Accessed 12 Oct 2026
- Official online-complaint FAQ Badan Pengawas Perdagangan Berjangka Komoditi · Accessed 15 Oct 2026
- Transfer of PUVA derivatives oversight to BI Bank Indonesia · Accessed 15 Oct 2026
- OJK handover including securities-underlying PALN Otoritas Jasa Keuangan · Accessed 12 Oct 2026
A documented resource is not a finding of eligibility or compensation coverage. Consult the named body and current official terms for your firm, product and circumstances.
Report an error or submit an update
Covered broker profiles
Profiles connected to this authority in our coverage. This is not a complete official register or a list of approved brokers; see each entity’s dated status.
Finex
Finex’s Indonesian account combines MT5 trading and local-bank funding. This profile covers opening, commission and contract conventions, margin, withdrawal checks, records and protection, including differences between current product pages and the older trading rules still linked by the broker.
- Operating status
- Active
- Sources checked
- 13 Oct 2026
HSB Investasi
Micro, Standard and Premium accounts, Indonesian eligibility, fixed-rate deposits, instant and manual withdrawals, strategy restrictions, Top Trader limitations and the published negative balance policy.
- Operating status
- Active
- Headquarters
- Jakarta, Indonesia
- Sources checked
- 12 Oct 2026
Inter Pan Pasifik Futures
Inter Pan’s identity is supported by Bappebti and ICDX records, and its official site now publishes 2025 OJK and Bank Indonesia references alongside older futures permissions. The domestic broker offers MT5 and exchange/bilateral market routes, but its public material does not supply a complete current trading tariff.
- Operating status
- Active
- Sources checked
- 29 Oct 2026
MIFX
Five MIFX account plans compared, including fixed-rate funding, Multilateral lot conventions, MT5 commission rounding, verification limits, instant withdrawals and the person-wide negative balance policy.
- Operating status
- Active
- Headquarters
- Jakarta, Indonesia
- Sources checked
- 12 Oct 2026
Valbury
Alpha, Sirius and Vega plans, instrument spread displays, onboarding, bank withdrawals and leverage, with separately scoped PALN US-share ownership, fees, settlement and client-protection limits.
- Operating status
- Active
- Headquarters
- Jakarta, Indonesia
- Sources checked
- 15 Oct 2026