Accounts and opening requirements
Sections ↑This is the Indonesian finex.co.id offer, not an unrestricted global account. The product catalogue and local-bank process belong to the named Indonesian company.[20][5]
Reference table01
Real-account essentials
| Topic | Published terms and practical effect |
|---|---|
| Initial funding | USD 10.Source 1 |
| Spread | Floating, from 0.5 pip; not an independently measured average or guaranteed quote.Source 1 |
| Commission | USD 1 per lot; the current account page does not identify per-side versus round-trip charging.Source 1 |
| Minimum trade | From 0.01 lot; share-contract and instrument-specific quantities can differ.Source 1Source 7 |
| Account alternatives | The help centre identifies one real account. No invented Standard, Raw or Pro tiers are added.Source 2 |
| Demo | USD 5,000 virtual opening balance; not withdrawable cash.Source 2 |
Reference table02
Opening and verification
| Topic | Published terms and practical effect |
|---|---|
| Application | Register online or in the app, then submit full name, email, telephone, address and identification.Source 10 |
| Evidence | Identity card, domicile evidence and further documents where requested.Source 11 |
| Timing | Normally up to 24 hours; additional review can take three business days. This is distinct from the faster marketing estimate.Source 12Source 1 |
| Live permission | Verification is required before real trading; a demo login is not approval.Source 18 |
Products and platforms
Sections ↑Reference table03
Products and advertised leverage
| Product | Catalogue | Maximum headline leverage |
|---|---|---|
| Forex | 27 currency pairs | 1:500Source 1 |
| Metals | Gold and silver within the metals/energy catalogue | 1:500Source 1 |
| Indices | Seven index contracts | 1:200Source 1 |
| Energy | Instrument-specific contracts | 1:200Source 1 |
| Share derivatives | 41 instruments | 1:25Source 1 |
Reference table04
Platform differences
| Topic | Published terms and practical effect |
|---|---|
| Desktop | Windows MT5 supports MQL5 and Expert Advisors.Source 14 |
| iPhone and web | Finex links the MT5 iOS, Android and web terminals. A mobile terminal is not a desktop EA host.Source 14 |
| Native app | The dedicated Finex app page links Android. A separate native iOS Finex app was not established.Source 15 |
| In-app functions | Balances, deposits, withdrawal requests, transaction history and supported order controls.Source 15 |
Reference table05
Examples of quoted FX specifications
Fees and holding costs
Sections ↑Reference table06
Transaction and holding costs
| Topic | Published terms and practical effect |
|---|---|
| Commission basis | Confirm opening and closing debits before comparing the USD 1-per-lot quote with another broker’s round-trip tariff.Source 1 |
| Spread | Bid/ask cost varies independently of the separate commission.Source 4 |
| Overnight financing | Linked rules describe daily swap and a Wednesday triple adjustment, subject to current symbol terms.Source 7 |
| Temporary swap offer | The listing covers 1 June–30 November 2026. Instrument eligibility, holding limits and replacement charges were not established because the detailed terms could not be fetched.Source 16 |
| Local transfers | The listed BCA, Mandiri, CIMB Niaga, BNI and BRI methods have zero Finex deposit/withdrawal fees.Source 5 |
Reference table07
Administrative cost boundaries
| Topic | Published terms and practical effect |
|---|---|
| Conversion | Use the IDR/USD rate shown for the actual payment rather than a historical fixed-rate example.Source 3Source 5 |
| Dormancy | A current explicit fee and real-account archiving schedule were not recovered. Zero transfer fees do not establish zero dormancy charges.Source 6 |
| Third-party costs | Bank conversion or other external costs are not necessarily included in a zero broker-transfer fee.Source 5 |
Execution, orders and risk controls
Sections ↑Reference table08
Margin, limits and execution
| Topic | Published terms and practical effect |
|---|---|
| Call / stop-out | Published margin-call level 50%; stop-out 20%. A threshold does not guarantee the exit price.Source 1 |
| Count versus volume conflict | The account page refers to 50 per order and 200 positions; the rules describe 50 lots per trade and 200 open lots. A company page also says orders are unlimited. Confirm the live server’s count and volume limits.Source 1Source 7Source 8 |
| Equity tiers | The linked rules describe leverage reductions with higher equity; do not assume the headline 1:500 at every balance.Source 7 |
| Hedging | The company says it is permitted. Margin remains applicable.Source 8 |
| Market-execution claim | MT5 is described as market execution without requotes; no zero-slippage or guaranteed-fill claim is inferred.Source 14 |
Reference table09
Order and interruption details
| Topic | Published terms and practical effect |
|---|---|
| Order controls | Linked rules describe market, limit, stop and Close By functions.Source 7 |
| Price errors | The rules reserve correction or cancellation for erroneous prices.Source 7 |
| Alternative dealing | No confirmed executable emergency channel was recovered. Ordinary support contacts are not described as a telephone dealing desk.Source 7Source 9 |
Deposits, withdrawals and transfers
Sections ↑Reference table10
Local-bank money movement
| Topic | Published terms and practical effect |
|---|---|
| Deposit service | The detailed page states 24/7, subject to banks and holidays.Source 5 |
| Withdrawal service | 24/5 excluding national holidays; home lists a USD 1 minimum.Source 5Source 3 |
| Speed claim | 80% of withdrawals are said to take 20 minutes–2 hours. This is not a guarantee for every request.Source 5 |
| Own-name bank | Use the registered account; the rejection guide requires the deposit bank for return payments.Source 5Source 13 |
| Open positions | Payment guidance permits free-margin withdrawals with positions open, but a help article says an open order can cause rejection. Obtain account-specific confirmation.Source 5Source 13 |
| Status | The personal area’s Transaction History shows rejected requests and reasons.Source 13 |
| Payment destination | Finex says it does not request money into individuals’ bank accounts. The official register lists segregated accounts.Source 3Source 20 |
Client protection and complaints
Sections ↑Reference table11
Protection is not a profit or payout guarantee
| Topic | Published terms and practical effect |
|---|---|
| Official match | Bappebti’s public entry matches the company, website and business permission.Source 20 |
| Client-money allocation | Finex describes 70% at KBI and 30% in segregated banks. This is a company description, not an independent account-by-account audit.Source 8 |
| Negative balances | The risk warning says losses can exceed initial margin. No universal negative-balance guarantee is asserted.Source 3 |
| Insurance | No current individual private-policy limit or universal fixed compensation entitlement was established.Source 8Source 6 |
| Information security | ISO 27001 is a company security-management claim, not investment insurance.Source 17 |
Reference table12
Complaints and trade evidence
| Topic | Published terms and practical effect |
|---|---|
| Complaint contacts | [email protected]; +62 811-8780-038.Source 19 |
| Official reporting | Finex links the Bappebti customer-complaint route; choose the applicable company and product.Source 9 |
| Records | Linked rules describe daily MT5/app and emailed statements.Source 7 |
| Trade query deadline | The rules require a telephone report followed by written objection within two working days. Keep tickets, timestamps and correspondence.Source 7 |
Account support and records
Sections ↑Reference table13
Service and account records
| Topic | Published terms and practical effect |
|---|---|
| General service | WhatsApp +62 811-8105-688; office +62 21-5010-1569.Source 9 |
| Hours | Telephone callbacks are described for weekdays; chat/WhatsApp cover weekends. Verification staff work 08:00–20:00 weekdays.Source 9Source 12 |
| Exports and closure | Transaction history is available, but specific CSV/tax formats and guaranteed post-closure retrieval were not established.Source 15 |
| Read-only access | The linked rules distinguish investor/read-only credentials from the master trading password.Source 7 |
| Recovery | A fixed lost-device turnaround or post-recovery withdrawal hold was not established.Source 17 |
Tools, automation and additional services
Sections ↑Reference table14
Automation, analysis and promotions
| Topic | Published terms and practical effect |
|---|---|
| EAs | Explicitly supported through desktop MT5; no mobile-hosted EA claim is made.Source 14 |
| AI wording | The native app mentions analysis/strategies but does not establish model identity or autonomous order authority.Source 15 |
| Copying / PAMM | A current broker-operated mandate, fee schedule and exit procedure were not recovered; MT5 access alone does not prove availability.Source 14Source 2 |
| Promotional cash | The current listing reviewed is a swap concession, not proof of a withdrawable bonus.Source 16 |
Company background and evidence
Sections ↑Reference table15
Identity, history and document quality
| Topic | Published terms and practical effect |
|---|---|
| Legal company | PT Finex Bisnis Solusi Futures; the regulator records the former name PT Finex Berjangka.Source 20 |
| History | The company dates its business to 2012.Source 8 |
| BI disclosure | Current footer uses 28/103/DPPK/Srt/B; older documents use 27/391/DPPK/Srt/B. No current independent BI firm record was recovered.Source 1Source 6 |
| OJK disclosure | S-247/PM.02/2025 is described as in-principle approval. It is not upgraded to independently verified final permission.Source 6 |
| Document date | The legal centre still links December 2024 rules; current-page conflicts are retained beside affected facts.Source 6 |
Legal entities & licences
These are source-dated records, not a blanket assessment of the broker. Read each issuer, identifier, status and scope together.
PT Finex Bisnis Solusi Futures
IndonesiaSource 20
| Issuer & identifier | Recorded status | Date & scope |
|---|---|---|
| Bappebti47/BAPPEBTI/SI/04/2013 | Authorised | Checked 13 Oct 2026Exact firm and website matched. SPA permission separately listed as 77/BAPPEBTI/SP/12/2014.Source 20 |
Sources & further reading
- Real-account conditions Finex · Accessed 13 Oct 2026
- Available real-account types Finex · Accessed 13 Oct 2026
- Current product and payment disclosures Finex · Accessed 13 Oct 2026
- Instrument specifications Finex · Accessed 13 Oct 2026
- Deposit and withdrawal conditions Finex · Accessed 13 Oct 2026
- Legal and regulatory documents Finex · Accessed 13 Oct 2026
- Trading Rules Finex — December 2024 Finex · Accessed 13 Oct 2026
- Business and client-money description Finex · Accessed 13 Oct 2026
- Official contacts Finex · Accessed 13 Oct 2026
- Opening a real account Finex · Accessed 13 Oct 2026
- Verification documents Finex · Accessed 13 Oct 2026
- Verification timing Finex · Accessed 13 Oct 2026
- Withdrawal rejection reasons Finex · Accessed 13 Oct 2026
- MT5 desktop and linked terminal versions Finex · Accessed 13 Oct 2026
- Finex native trading app Finex · Accessed 13 Oct 2026
- Swap-promotion listing Finex · Accessed 13 Oct 2026
- Personal-information security Finex · Accessed 13 Oct 2026
- Verification before trading Finex · Accessed 13 Oct 2026
- Published customer-complaint contacts Finex · Accessed 13 Oct 2026
- PT Finex Bisnis Solusi Futures — broker register Bappebti · Accessed 13 Oct 2026
This profile reports dated public information, including broker-published services and terms. It does not independently test or guarantee execution, pricing or withdrawals. Inclusion is not an endorsement. Permissions and protections apply only to the named legal entity, service and client category; check the current official records and your contract.