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Turkey Capital Markets Board: intermediary checks, investor records and complaint routes

A practical reference to Turkey’s Capital Markets Board, licensed intermediary checks, MKK investor records, complaint and enforcement routes, and the scope of Investor Compensation Center protection.

By FXBrokers.ai ResearchTurkeyPublished Updated Sources checked
  • The Capital Markets Board supervises Turkish capital-market institutions; MKK performs central recordkeeping and the exchange and clearing bodies have separate roles.
  • A broker brand must be matched to its licensed legal entity and authorised activities.
  • Investor Compensation Center protection is conditional on the applicable law and failure process, not ordinary market loss insurance.
  • Complaints, misconduct reports and claims after an institution’s failure should not be treated as one process.

Authority & scope

Sections ↑

Turkey’s Capital Markets Board—Sermaye Piyasası Kurulu or SPK—regulates and supervises capital-market institutions, public offerings, collective investment structures and related market activities. The Borsa İstanbul, Takasbank, Merkezi Kayıt Kuruluşu and Investor Compensation Center perform separate market, clearing, recordkeeping or compensation functions.[1][2][7][8]

Essentials01

Institutional map

Institutional map
MeasureValueContext
Capital Markets BoardRegulation, authorisation, supervision and enforcementSource 1
MKKCentral dematerialised securities records and investor servicesSource 7Source 4
Investor Compensation CenterConditional investor compensation under the applicable legal frameworkSource 8
Authority
Capital Markets Board of Turkey
Jurisdiction
Turkey
Authority type
Statutory regulator
Authority status
Active
Territorial scope
Turkey. Permissions, product scope, investor category and the named contracting company must be established from current official records and agreements.
Relevant markets
Securities; Exchange derivatives; Investment services; Cryptoassets
Remit
Regulation and supervision of Turkey’s capital markets, public companies, investment institutions, collective investment schemes and related market activities under the Capital Market Law.
Source 1Source 2

Registers & licence checks

Sections ↑
Process02

Checking an intermediary

Checking an intermediary
CheckWhat to establish
Legal entityMatch the company in the account agreement to the CMB investment-institution record.Source 3
Authorised activityCheck whether the entity may execute orders, deal, provide investment services or perform another named activity.Source 3
Investor recordUse MKK services to review central records where applicable; a platform balance alone should not replace the official record.Source 7Source 4
SanctionsSearch the named party and read the decision date, legal basis and procedural status.Source 5

Open the official register

Check the exact legal entity, permissions, current status and scope in the official record. A brand connection in our coverage does not establish authorisation.

Rules for firms & products

Sections ↑

The governing duties depend on the account, market, product and client category. Securities brokerage, exchange derivatives and cryptoasset services are not interchangeable permissions. A group company’s registration should not be transferred to another company or product without evidence.[1][3]

Entities & regulation03

Operational evidence to retain

Operational evidence to retain
AreaRecord or document
OrdersOrder ticket, execution confirmation, time and market.Source 2
Cash and settlementBroker statement, bank route and clearing record.Source 2
CustodyMKK or other applicable central record and beneficial-owner details.Source 7Source 4
Borrowing or short salesSeparate agreement, collateral and risk rules.Source 2

Client assets & protections

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Central registration and custody can support reconciliation of securities ownership, but they do not guarantee a security’s price. Cash, securities, cryptoassets and leveraged positions can follow different custody and failure arrangements.[7][4]

The facts04

Protection boundaries

Protection boundaries
MeasureValueContext
MKK recordEvidence of dematerialised securities records within its systemSource 7
Market lossNot covered simply because an intermediary is licensedSource 2
CompensationRequires the statutory trigger and current Investor Compensation Center processSource 8

Complaints & dispute resolution

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Process05

Escalating an account problem

Escalating an account problem
StageAction
Firm firstSend a written complaint to the named intermediary with evidence and requested remedy.Source 2
Market institutionUse the exchange, clearing or recordkeeping route when the issue belongs to that institution.Source 2Source 7
CMB submissionUse the Board’s official investor/contact route for regulatory matters within its remit.Source 2Source 6
Legal claimPrivate damages, limitation periods and binding outcomes can require courts or other procedures.Source 2

Report misconduct, scams or an unlicensed service

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Use the CMB’s official institution records and sanctions database before relying on an investment website or app. A copied company name, registration number or logo does not authenticate the communication. Keep URLs, messages, payment instructions and account records when reporting suspected misconduct.[3][5][6]

Compensation & firm failure

Sections ↑

YTM administers compensation after the CMB makes the relevant decision for an investment institution unable to meet covered cash-payment or securities-delivery obligations. The protection concerns assets held or managed in connection with investment and ancillary services. It excludes ordinary price losses and losses arising from investment advice.[9]

Protections & eligibility06

Investor compensation: amount and claim route

Investor compensation: amount and claim route
SubjectPublished rule
2026 maximumTRY 2,065,145 for each eligible investor. The statutory base amount is revalued annually; the 2026 figure is not a perpetual fixed limit.Source 10
AggregationAll claims against the same institution are combined, regardless of account number, type or currency.Source 9
Claimant exclusionsSpecified directors, managers, owners, related persons and group companies are excluded, as are persons responsible for or benefiting from the financial difficulties. Relevant criminal-proceeds claims are also excluded.Source 9
Filing clockSubmit a written claim to YTM with evidence of entitlement within one year after announcement of the compensation decision, following the notice’s instructions.Source 11Source 12
DestinationUse YTM’s official announcement and the form or submission procedure it identifies for the institution concerned.Source 11

Contacts & official resources

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Official routes

Investment institutionsWebsite
https://www.spk.gov.tr/kurumlar/yatirim-kuruluslariSource 3

Scope Official institution and permission material.

Investor informationWebsite
https://www.spk.gov.tr/yatirimcilarSource 2

Scope Investor checks, guidance and regulatory resources.

CMB contactWebsite
https://www.spk.gov.tr/iletisimSource 6

Scope Official contact details.

Investor Compensation CenterWebsite
https://www.ytm.gov.tr/Source 8

Scope Case-specific compensation and notices.

Register

Investment institutions

Responsible body
Capital Markets Board of Turkey
Scope
Official capital-market institution listings and related material. Match the legal company and authorised activity.
Resource availability
Available
Checked
Source 3
Permissions guide

Investor information and verification guidance

Responsible body
Capital Markets Board of Turkey
Scope
Official investor information, institution checks and routes relevant to capital-market accounts.
Resource availability
Available
Checked
Source 2
Register

MKK investor records

Responsible body
Merkezi Kayıt Kuruluşu
Scope
Central dematerialised securities records and investor services. Account records do not guarantee investment value.
Resource availability
Available
Checked
Source 7Source 4
Compensation

Investor Compensation Center

Responsible body
Yatırımcı Tazmin Merkezi
Scope
Claims following a CMB compensation decision; the administrator publishes the annual cap and institution-specific notices. Ordinary price and advice losses are excluded.
Resource availability
Available
Warnings

Administrative sanctions database

Responsible body
Capital Markets Board of Turkey
Scope
Official sanctions search. Read the named party, date, legal basis and procedural status rather than inferring a wider finding.
Resource availability
Available
Checked
Source 5
Official contact

Capital Markets Board contact

Responsible body
Capital Markets Board of Turkey
Scope
Official authority contact information. Individual redress and formal legal claims may require another route.
Resource availability
Available
Checked
Source 6

Resource availability describes the documented route. It does not establish eligibility, authorisation or compensation coverage.

Enforcement, changes & background

Sections ↑

The administrative sanctions database is a dated enforcement source. Read the exact decision and later developments before describing a person or institution. A sanction, investigation and final judicial outcome should not be merged.[5]

A current example is YTM’s 28 October 2026 notice concerning Tera Yatırım Menkul Değerler AŞ. It records cancellation of that company’s activity permissions, investor compensation and gradual liquidation under the CMB’s 27 October decision. Claim forms and further instructions will be published by YTM. The notice gives investors 30 days from publication of the creditors’ schedule to object to their listed claims; that objection period is separate from the general compensation-claim window.[13]

Follow the evidence

Sources & further reading

  1. Capital Markets Board official website Capital Markets Board of Turkey · Accessed 16 Oct 2026
  2. Investor information and protection resources Capital Markets Board of Turkey · Accessed 16 Oct 2026
  3. Investment institutions and intermediary records Capital Markets Board of Turkey · Accessed 16 Oct 2026
  4. Tracking investments through central records Capital Markets Board of Turkey · Accessed 16 Oct 2026
  5. Administrative sanctions database Capital Markets Board of Turkey · Accessed 16 Oct 2026
  6. Capital Markets Board contact information Capital Markets Board of Turkey · Accessed 16 Oct 2026
  7. Central Securities Depository and investor services Merkezi Kayıt Kuruluşu · Accessed 16 Oct 2026
  8. Investor Compensation Center: official notices and investor routes Yatırımcı Tazmin Merkezi · Accessed 29 Oct 2026
  9. YTM: statutory compensation coverage and exclusions Yatırımcı Tazmin Merkezi · Accessed 29 Oct 2026
  10. YTM: annual maximum compensation amounts, including 2026 Yatırımcı Tazmin Merkezi · Accessed 29 Oct 2026
  11. YTM: where, how and when to submit a compensation claim Yatırımcı Tazmin Merkezi · Accessed 29 Oct 2026
  12. YTM: one-year time limit for a compensation claim Yatırımcı Tazmin Merkezi · Accessed 29 Oct 2026

A documented resource is not a finding of eligibility or compensation coverage. Consult the named body and current official terms for your firm, product and circumstances.

Report an error or submit an update

Covered broker profiles

Profiles connected to this authority in our coverage. This is not a complete official register or a list of approved brokers; see each entity’s dated status.

Multi-asset

Ak Yatırım

Akbank-owned Ak Yatırım combines domestic securities, VİOP, overseas investments and a separate leveraged FX service. Compare its monthly commission tiers, account charges, settlement rules and custody arrangements.

Operating status
Active
Headquarters
Türkiye
Sources checked
29 Oct 2026
Read the profile of Ak Yatırım
Multi-asset

Deniz Yatırım

Deniz Yatırım’s domestic, overseas and DenizFX accounts have different minimums, platforms and custody structures. Its September 2026 execution policy separates directly named IBKR accounts from Saxo omnibus holdings and sets product-specific margin and continuity procedures.

Operating status
Active
Headquarters
Türkiye
Sources checked
29 Oct 2026
Read the profile of Deniz Yatırım
Multi-asset

İş Yatırım

İş Yatırım provides Turkish securities and derivatives trading, advisory services and overseas execution through TradeMaster International and other partners. A published commission tariff sets standard charges, with investor and channel variations; YTM protection applies only to eligible firm-failure claims.

Operating status
Active
Headquarters
Istanbul, Turkey
Sources checked
16 Oct 2026
Read the profile of İş Yatırım
Multi-asset

İş Yatırım — TradeMaster and TradeMaster FX

İş Yatırım combines domestic securities and derivatives, international dealing and a separately contracted leveraged FX/CFD service. Herkese Borsa has its own volume-based prices and US-market account workflow, so its free domestic services should not be applied to every TradeMaster or adviser account. Foreign-market custody disclosures contain a calculation-period inconsistency that should be resolved in the signed tariff before relying on a holding-cost estimate.

Operating status
Active
Headquarters
Türkiye
Sources checked
27 Oct 2026
Read the profile of İş Yatırım — TradeMaster and TradeMaster FX
Multi-asset

Midas

A detailed Turkish profile of Midas Menkul’s BIST, US and European securities routes, zero-commission BIST pricing, fixed foreign-market charges, options, credit, order controls, transfers, custody, app-provider separation and investor protection boundaries.

Operating status
Active
Headquarters
Istanbul, Turkey
Sources checked
16 Oct 2026
Read the profile of Midas
Multi-asset

OYAK Yatırım

A Turkish securities broker with BIST and VİOP access, overseas shares through Swissquote, and published maximum tariffs that include several dated charges.

Operating status
Active
Headquarters
Türkiye
Sources checked
29 Oct 2026
Read the profile of OYAK Yatırım
Multi-asset

QNB Invest

Turkish and overseas securities, VİOP and MT5 forex, with a contractual tariff that differs from some fee-free website statements.

Operating status
Active
Headquarters
Türkiye
Sources checked
29 Oct 2026
Read the profile of QNB Invest
Multi-asset

Tacirler Yatırım

Daily-volume domestic pricing, US shares through Rally and DriveWealth, and a separate MetaTrader 4 forex service with product-specific costs and safeguards.

Operating status
Active
Headquarters
Türkiye
Sources checked
29 Oct 2026
Read the profile of Tacirler Yatırım
Multi-asset

TEB Yatırım

TEB Yatırım combines Turkish securities and VİOP trading with a separate PRIME GO overseas account. Its tariff includes TRY 980 annual maintenance, foreign-share dealing minima and custody wording that requires a precise client quote.

Operating status
Active
Headquarters
Türkiye
Sources checked
29 Oct 2026
Read the profile of TEB Yatırım
Multi-asset

ÜNLÜ Menkul

ÜNLÜ Menkul’s Piapiri platform publishes tiered BIST and VİOP commissions, US-share pricing and fee waivers. Its wider brokerage, advisory and international services have separate contractual tariffs and operational terms.

Operating status
Active
Headquarters
Türkiye
Sources checked
29 Oct 2026
Read the profile of ÜNLÜ Menkul
Multi-asset

Vakıf Yatırım

Vakıf Yatırım’s direct and bank-linked accounts differ in available services and cash routing. Its published tariff adds detailed trading, transfer and corporate-action charges, but two rate-unit inconsistencies need clarification.

Operating status
Active
Headquarters
Türkiye
Sources checked
29 Oct 2026
Read the profile of Vakıf Yatırım
Multi-asset

Yapı Kredi Yatırım

Yapı Kredi Yatırım offers Turkish securities through bank-linked digital channels, international dealing through TradeBox and a separate leveraged FX service through FxBox. Its tariff combines volume-based domestic share commissions with recurring account and statement charges. In 2026 the account fee is TRY 590 every six months; a requested paper statement costs TRY 334 per month, billed quarterly.

Operating status
Active
Headquarters
Türkiye
Sources checked
27 Oct 2026
Read the profile of Yapı Kredi Yatırım