Authority and scope
Sections ↑The Central Bank of Ireland maintains public financial-firm registers and publishes requirements for investment firms operating under the MiFID framework. Its guidance covers prudential capital, governance, conduct and product-intervention measures. For a broker account, the relevant starting point is the exact contracting investment firm and its listed permissions.[1][2]
Registers and permission checks
Sections ↑Irish investment-firm reference points
| Measure | Value | Context |
|---|---|---|
| Official record | Central Bank of Ireland registers | Search the company name or reference number and inspect the relevant register category.Source 1 |
| Firm-level permissions | Services, instruments and client-money permissions | An investment-firm entry should be read with the account agreement; a group brand can contain several companies.Source 5 |
| Retail CFD measure | Effective from 1 August 2019 | The current guidance links the national measure restricting retail CFD terms.Source 2Source 3 |
| Investor Compensation Scheme | 90% of eligible net loss, up to €20,000 | For qualifying inability to return money or instruments; ordinary market losses are excluded.Source 4 |
Check the exact legal entity, permissions, current status and scope in the official record. A brand connection in our coverage does not establish authorisation.
Rules for firms and products
Sections ↑Ireland’s CFD intervention measure sets asset-based opening margins, an account-level close-out rule and negative balance protection for retail CFD business. These rules concern the relevant product and client classification. Options, futures and professional accounts require their own contractual and regulatory assessment.[3]
Client assets and protections
Sections ↑Client-asset supervision is a separate part of the Central Bank’s work, with routine oversight and on-site/off-site investigations. For a broker, permission to hold client assets and the contractual custody arrangement should be examined separately from permission to execute trades. A regulatory safeguarding requirement does not mean the account’s entire market value is insured.[6][5]
Complaints and redress
Sections ↑An account dispute starts with the provider’s own complaint process. The FSPO asks for the final response when a complaint is brought to it; if a provider is not engaging or 40 working days have passed without that response, contact the FSPO for help. This is a practical escalation point, not a promise that every case becomes admissible or will be decided within 40 days.[7][8]
Irish complaint routes
| Subject | What it means |
|---|---|
| Provider | Give a written account of the issue and remedy sought; retain its final response.Source 7 |
| FSPO | Use the official complaint form with the final response and relevant documents. Jurisdiction and time limits must be assessed for the case.Source 8 |
| Cost | The FSPO service is free. Choosing a solicitor or other paid representative can create costs for the complainant.Source 9 |
| Firm failure | Use the investor-compensation framework for qualifying inability to return money or instruments; it is separate from a service dispute.Source 4 |
Compensation and firm failure
Sections ↑Ireland’s investor-compensation scheme and bank-deposit guarantee address different failures and have different eligibility rules. Start with the exact investment firm named in the account agreement, then use the relevant register, product rules and compensation framework.[4][1]
ICS percentage and cap
| Subject | What it means |
|---|---|
| EUR 10,000 qualifying net loss | Illustrative compensation: EUR 9,000.Source 4 |
| EUR 30,000 qualifying net loss | 90% is EUR 27,000; the maximum is EUR 20,000.Source 4 |
| Eligibility | Confirm the covered provider, activity and claimant. Ordinary investment-performance losses are outside this protection.Source 4 |
Official contacts and resources
Sections ↑Redress resources
Scope Form and support: +353 1 567 7000; [email protected].
Client assets and investor money supervision
- Responsible body
- Central Bank of Ireland
- Scope
- Dedicated client-assets/investor-money supervision and investigative work.
- Resource availability
- Available
- Checked
- Source 6
Complain to the financial-services provider
- Responsible body
- Financial Services and Pensions Ombudsman
- Scope
- Firm-first process and help after 40 working days without a final response.
- Resource availability
- Available
- Checked
- Source 7
Submit a complaint to the FSPO
- Responsible body
- Financial Services and Pensions Ombudsman
- Scope
- Final response and supporting evidence; official submission/help contacts.
- Resource availability
- Available
- Checked
- Source 8
FSPO services
- Responsible body
- Financial Services and Pensions Ombudsman
- Scope
- Free complaint service; personal professional-adviser costs remain the claimant’s.
- Resource availability
- Available
- Checked
- Source 9
Compensation schemes for consumers
- Responsible body
- Central Bank of Ireland
- Scope
- ICS covers eligible non-return; 90% of net loss, EUR20,000 cap.
- Resource availability
- Available
- Checked
- Source 4
Resource availability describes the documented route. It does not establish eligibility, authorisation or compensation coverage.
Report misconduct, scams or a clone
Sections ↑This profile has not yet established the applicable procedure, receiving body and eligibility for this task. Consult the authority’s official resources and check your firm, product and circumstances before acting.
Sources & further reading
- Central Bank of Ireland registers Central Bank of Ireland · Accessed 9 Oct 2026
- Regulatory requirements and guidance for MiFID investment firms Central Bank of Ireland · Accessed 9 Oct 2026
- Central Bank CFD Intervention Measure, effective 1 August 2019 Central Bank of Ireland · Accessed 9 Oct 2026
- Compensation schemes for consumers of authorised firms Central Bank of Ireland · Accessed 15 Oct 2026
- AVA Trade EU Limited: detailed MiFID entry C53877 Central Bank of Ireland · Accessed 9 Oct 2026
- Client assets and investor money supervision Central Bank of Ireland · Accessed 15 Oct 2026
- Complain to the financial-services provider Financial Services and Pensions Ombudsman · Accessed 15 Oct 2026
- Submit a complaint to the FSPO Financial Services and Pensions Ombudsman · Accessed 15 Oct 2026
- FSPO services Financial Services and Pensions Ombudsman · Accessed 15 Oct 2026
A documented resource is not a finding of eligibility or compensation coverage. Consult the named body and current official terms for your firm, product and circumstances.
Report an error or submit an update
Covered broker profiles
Profiles connected to this authority in our coverage. This is not a complete official register or a list of approved brokers; see each entity’s dated status.
AvaTrade
A practical profile of AvaTrade’s CFD, options and futures offerings, with published fees, funding conditions, trading hours, selected legal entities and the Irish company’s capital disclosure.
- Operating status
- Active
- Headquarters
- Dublin, Ireland
- Sources checked
- 9 Oct 2026
Davy Select
An Irish execution-only profile comparing personal and pension fee models, myDavy orders, the outage-dealing exception, currency funding, custody, account closure and compensation boundaries.
- Operating status
- Active
- Sources checked
- 14 Oct 2026
Goodbody Connect
A detailed Irish profile of Goodbody Connect’s individual and joint execution-only accounts, minimum opening value, percentage commissions, overseas charges, FX spread, limit-order handling, funding and withdrawals, client assets, complaints and support.
- Operating status
- Active
- Headquarters
- Dublin, Ireland
- Sources checked
- 29 Oct 2026
MEXEM
European brokerage through MEXEM with an Interactive Brokers account: cash and margin, country-specific fees, recurring investments, lending, reporting, API access, withdrawals and entity-specific protection.
- Operating status
- Active
- Sources checked
- 14 Oct 2026