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MEXEM Europe: account structures, share commissions, currency costs and operational controls

European brokerage through MEXEM with an Interactive Brokers account: cash and margin, country-specific fees, recurring investments, lending, reporting, API access, withdrawals and entity-specific protection.

By FXBrokers.ai ResearchOperating status: ActiveSources checked Published
  • Cash ownership, margin permission and the carrying-company agreement are separate choices.
  • The European conversion table and fee FAQ show a tenfold percentage discrepancy.
  • Recurring instructions are not visible on ordinary TWS/mobile order screens; cancellation uses Client Portal.
  • MEXEM’s Cyprus ICF and an IB Ireland ICS claim are not combined into one insurance guarantee.

Accounts & headline costs

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MEXEM’s European offer combines local brokerage support with an Interactive Brokers trading and custody relationship. Its attractions are the breadth of account tools and market access, not one uniform global tariff. This profile uses the Cyprus-linked European service and its local-currency price table; the UK website’s separate prices and tax wrappers are not substituted for it.[1][9][4]

Account comparison01

Account decisions that remain separate

Account decisions that remain separate
ChoiceWhat changesImportant condition
CashPurchases rely on settled cash; no ordinary margin borrowing.Sale proceeds may not be available for all uses until settlement.Source 5
MarginEligible holdings support borrowing or other approved leveraged exposure.No separate deposit to request permission; using margin generally requires equity above USD 2,000 equivalent.Source 6
Individual / jointOne owner or a joint ownership arrangement.Joint owners can have broad independent instruction authority under the agreement.Source 1Source 8
Corporate / institutionalEntity ownership, designated users and master/sub-account configurations.User permissions, manager fees and product approval differ by arrangement.Source 1

A minimum equity threshold is not an approved borrowing limit. MEXEM distinguishes application approval from the amount available for a new order, which depends on equity with loan value, existing exposure and the proposed instrument. A portfolio can satisfy the entry threshold yet lack sufficient collateral for a particular position.[6]

View full spreads & trading costs

Products & platforms

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Platforms & products02

Market and device map

Market and device map
RouteDocumented capabilityBoundary
SecuritiesGlobal shares, ETFs, bonds and investment funds appear in the European tariff.Confirm the exchange, currency, instrument eligibility and required product information.Source 2
DerivativesOptions, futures and futures options have their own schedules.Old dated tariff sections are not newly verified October 2026 all-in prices.Source 2
DesktopTrader Workstation and downloadable desktop interfaces.Advanced functionality is distinct from what appears on mobile.Source 23Source 9
Mobile / browseriOS, Android and Client Portal access.Recurring instructions are managed in Client Portal and are not shown on ordinary TWS/mobile order screens.Source 9Source 21
Programmatic accessREST, TWS and institutional FIX routes.Authentication, product permission and data entitlement still apply.Source 23

Fees & holding costs

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Pricing & charges03

Selected European share and ETF commissions

Selected European share and ETF commissions
Denomination / marketPublished commissionMinimum per order
USD sharesUSD 0.005 per shareUSD 1Source 2
EUR shares / ETFs0.06% of transaction valueEUR 1Source 2
Bolsa Madrid0.06%EUR 3Source 2
GBP0.08%GBP 2.50Source 2
CHF0.10%CHF 7.50Source 2
Pricing & charges04

Simple commission illustrations

Simple commission illustrations
OrderCalculationBase commission
100 US shares100 × USD 0.005 = USD 0.50; minimum appliesUSD 1Source 2
EUR 5,000 eligible EUR-denominated orderEUR 5,000 × 0.06%EUR 3Source 2
EUR 1,000 Madrid orderEUR 0.60 calculated commission; Madrid minimum appliesEUR 3Source 2

The public conversion evidence is materially inconsistent. The European FX table lists 0.005% with a currency-specific minimum, including EUR 5 and USD 5, and retains a January 2024 update label. A European fee FAQ instead says 0.05%, minimum EUR/USD 5. The tenfold percentage difference matters on larger conversions; this profile does not choose the lower figure or turn either statement into an all-in spread promise.[2][3]

Pricing & charges05

Costs beyond an execution commission

Costs beyond an execution commission
ItemCurrent evidenceHow to interpret it
Account maintenance / inactivity / depositsEuropean FAQ says no such broker fees.Does not remove market-data, financing or product charges.Source 3
WithdrawalsFirst request each calendar month free; later requests depend on currency and method.The date requested, rather than processed, determines the monthly count.Source 14
BorrowingA separate interest cost follows a financed balance.The public legacy interest table is not used here as a current annual rate.Source 2Source 7
Optional market dataDedicated subscriptions and API data permissions can apply.A connection to an exchange is not a free consolidated data licence.Source 23
Managed accountAdviser or manager markups may be collected under the selected structure.A plain execution tariff does not establish the price of a management mandate.Source 1

Execution & trading rules

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Reference table06

Orders and account controls

Orders and account controls
ControlPublished operation
Market / limit / stop familiesThe catalogue describes price-seeking, price-limited and trigger-based instructions. Product/venue availability is not universal.Source 20
Good-after-time / good-till-dateA release time or expiry can be attached to supported orders.Source 20
Margin monitoringReal-time excess-liquidity checks; below-zero excess liquidity can cause liquidation to restore compliance.Source 7
Cash-account restrictionsBuying and reselling a security before its funding settles can lead to a 90-calendar-day settled-cash restriction under the broker’s explanation.Source 5

MEXEM’s contact FAQ says staff can assist with opening or closing a position by telephone when online access is unavailable, without an additional assistance fee. This is not a promise of zero trading commission, guaranteed execution or round-the-clock dealing. Use a current regional contact and reconcile any uncertain earlier order before submitting another.[26]

Deposits, withdrawals & transfers

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Transfer terms07

Money movement: four different concepts

Money movement: four different concepts
ConceptOperational meaning
Actual cashIn TWS, Account > Account Window > Market Value – Real FX Balance shows separate currencies plus a base-currency total.Source 17
Settled moneyA sale’s cash value can exist before it is available for a new cash-account purchase or withdrawal.Source 5
ACH credit holdFour business days after arrival; released at the US regular-market opening on the fourth business day.Source 16
Bank deliveryFAQ states same-day withdrawal approval and up to 14 days to reach the bank. This is a published estimate, not a measured or unconditional service guarantee.Source 15

The ACH rule concerns that specific US banking rail. It is not assigned to every euro bank transfer. Likewise, the first-free-withdrawal rule does not establish a common fee for all later transfers. The reviewed general FAQ refers readers to the currency/method tariff; a complete current EU extra-withdrawal schedule was not resolved, so the separate UK amounts are deliberately not imported.[16][14][4]

The distinction between real currency cash and base-currency reporting can prevent an expensive mistake. A positive EUR-equivalent portfolio does not mean the account holds euros. Review each currency balance and the actual conversion ticket; this is especially important where borrowing could leave a debit in one currency while another holds cash.[17][7]

Reference table08

Closing and restoring account access

Closing and restoring account access
SituationPublished rule
Empty individual accountNo funds, positions or subscriptions for three months can cause automatic closure.Source 18
Small residual currency balancesFollowing a closure request, settled balances below USD 1,000 equivalent may be automatically converted to base currency.Source 18
Larger foreign-currency balanceClient must submit the necessary closing conversion before closure is processed.Source 18
New phone, same registered numberMEXEM Key can be migrated in the app using an SMS activation token.Source 19
No access to the registered verification methodTelephone support and identity verification are required. No standard instant-recovery or payment-hold duration is assumed.Source 19

Protection & regulation

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Protections & eligibility09

Which firm and which protection?

Which firm and which protection?
RelationshipEvidence and limit
MEXEM LtdCySEC’s indexed official firm entry identifies licence 325/17, dated 15 May 2017, and reception/transmission, portfolio-management and advice permissions.Source 10
Interactive Brokers contractMEXEM’s terms require a separate Interactive Brokers agreement; the named carrying company must be read from that agreement.Source 8
Irish relationshipMEXEM’s safety page describes Interactive Brokers Ireland and its ICS protection. IBKR itself identifies CBI reference C423427.Source 9Source 12
Cyprus ICFFor eligible covered claims, the lower of 90% of cumulative covered claims and EUR 20,000 per covered client/member.Source 13
Irish ICSEligible IB Ireland investment-firm failure claims: 90%, capped at EUR 20,000; not market losses.Source 9
No combined guaranteeThe two schemes concern different firms and claim bases. They are not added into a blanket EUR 40,000 account guarantee.Source 13Source 9

A current footer calls MEXEM an introducing broker to Interactive Brokers LLC, while the protection page describes Ireland. That public wording is not enough to assign every new European applicant to either legal company. This profile therefore reports both and treats the accepted account agreement as decisive. MEXEM is independent of the Interactive Brokers group.[22][8]

CySEC’s exact firm entry was available through official indexed text but did not load directly. The requested CBI page returned a general register shell rather than a readable named status, so the IB Ireland structured status remains company-published and not independently verified in this run. That access limitation is not a finding that the firm lacks authorisation.[10][11][12]

Opening an account & support

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MEXEM asks ordinary applicants for a valid ID, proof of address less than six months old and adult eligibility. Financial profile, objectives and experience affect margin approval. Corporate and joint arrangements need their own ownership and user-authority review; obtaining a login does not establish every trading permission.[26][6][1]

Published European contacts

General supportEmail
[email protected]Source 26

Scope Account and service enquiries; regional language routes are listed on the contact page.

NetherlandsTelephone
+31 20 323 0363Source 26

Scope Regional service contact; Monday–Thursday 08:00–19:00, Friday 08:00–17:00 as listed.

BelgiumTelephone
+32 2 808 2696Source 26

Scope Regional service contact; use for the documented online-access fallback during supported hours.

CyprusTelephone
+357 22 000979Source 26

Scope Office listing: weekdays 09:30–18:30. General FAQ hours use a different GMT+2 schedule.

Formal complaintWebsite
https://www.mexem.com/complaints-policySource 27

Scope Use the client complaint form and retain the unique reference for subsequent escalation.

Additional services

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Reference table10

Recurring investing is administered in Client Portal

Recurring investing is administered in Client Portal
FeatureWhat the documentation establishes
EligibilityFractional-share trading must be enabled; account-entity eligibility also applies.Source 21
VisibilityOpen recurring instructions are not shown on ordinary TWS or MEXEM Mobile order screens.Source 21
Closed marketScheduled investment moves to the next open market date; missing monthly dates use month-end.Source 21
CancelTrade > Recurring Investments, select the row’s X, then Confirm Cancel. This stops the instruction; it is not a sale of prior purchases.Source 21
Reference table11

Stock Yield Enhancement Program

Stock Yield Enhancement Program
FeaturePublished condition
EligibilityApproved margin account, or cash-account equity above USD 50,000 equivalent; fully paid eligible shares.Source 22
Revenue share50% of lending income credited to the client; actual demand and rate vary.Source 22
Collateral and rightsCash collateral replaces the lent position’s custody exposure; voting rights move to the borrower while lent.Source 22
Exit and continued tradingShares may be sold and participation ended; selling or changing collateral status can terminate a loan.Source 22
Protection boundaryProvider warns lent shares may fall outside ICS coverage. No fixed yield or insurance ceiling is inferred.Source 22
Reference table12

API and AI functions are not the same authority

API and AI functions are not the same authority
ToolDocumented reachLimit
Client Portal APIREST account monitoring, management and trading; OAuth or gateway access.Use the permitted account and product scope.Source 23
TWS APITWS or IB Gateway; development interfaces include Python, Java and C++.Connection, data entitlements and order permissions remain necessary.Source 23
FIXInstitutional order-routing connection.The overview explicitly excludes market and account data.Source 23
AI Stock AnalyticsGenerated equity reports summarising financial statements and strengths/weaknesses.The page does not establish autonomous account trading or a suitability assessment.Source 24

Company background & evidence

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MEXEM is the client-facing investment firm and support layer; Interactive Brokers supplies a separately contracted platform/carrying relationship. The website’s international account menu includes institutional and country-specific structures. Those descriptions are not evidence that each EU retail applicant can open every advertised wrapper. No new client migration is asserted from a website redirect alone.[8][1][4]

The companies behind the brand

Legal entities & licences

These are source-dated records, not a blanket assessment of the broker. Read each issuer, identifier, status and scope together.

MEXEM Ltd

CyprusSource 10

Licences and regulatory records for MEXEM Ltd
Issuer & identifierRecorded statusDate & scope
Cyprus Securities and Exchange Commission325/17AuthorisedChecked 14 Oct 2026Official indexed named record and approved domain matched; direct page retrieval failed. Permissions include reception/transmission, management and advice; not a universal custody permission.Source 10

Interactive Brokers Ireland Limited

IrelandSource 9Source 12

Licences and regulatory records for Interactive Brokers Ireland Limited
Issuer & identifierRecorded statusDate & scope
Central Bank of IrelandC423427Not verifiedChecked 14 Oct 2026Company-published regulatory reference. Direct CBI retrieval returned an unreadable named-status shell; exact carrying entity remains account-specific.Source 12Source 11

Additional Information

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Reference table13

Reporting and document control

Reporting and document control
OutputUseful scope
StatementsText, PDF, CSV and HTML downloads are described.Source 25
Flex QueriesCustom account-activity templates with text or XML export.Source 25
PortfolioAnalystAggregated portfolio analysis and reporting; not a guarantee of correct personal tax treatment.Source 25
Contract and permission recordsRetain the accepted carrying-company agreement, currency-conversion quote and relevant authority settings.Source 8Source 17

This is dated desk research, not a live platform or funding test. The unresolved conversion percentage, European extra-withdrawal amounts and carrying-entity wording are material limitations. They remain explicit rather than being filled with another region’s more attractive terms.

Follow the evidence

Sources & further reading

  1. Separate UK pricing MEXEM UK · Accessed 14 Oct 2026
  2. Cash-account settlement restrictions MEXEM · Accessed 14 Oct 2026
  3. Mexem Ltd: official firm record, licence 325/17 Cyprus Securities and Exchange Commission · Accessed 14 Oct 2026
  4. CBI entry requested for Interactive Brokers Ireland Central Bank of Ireland · Accessed 14 Oct 2026
  5. Interactive Brokers legal-entity disclosures Interactive Brokers · Accessed 14 Oct 2026
  6. Current Cyprus ICF compensation formula Cyprus Securities and Exchange Commission · Accessed 14 Oct 2026
  7. Withdrawal approval versus bank arrival MEXEM · Accessed 14 Oct 2026
  8. ACH credit holding period MEXEM · Accessed 14 Oct 2026
  9. TWS actual currency cash balances MEXEM · Accessed 14 Oct 2026
  10. Transfer MEXEM Key to another phone MEXEM · Accessed 14 Oct 2026
  11. Client Portal, TWS and FIX APIs MEXEM · Accessed 14 Oct 2026
  12. AI-generated equity analytics MEXEM · Accessed 14 Oct 2026

This profile reports dated public information, including broker-published services and terms. It does not independently test or guarantee execution, pricing or withdrawals. Inclusion is not an endorsement. Permissions and protections apply only to the named legal entity, service and client category; check the current official records and your contract.

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