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Bank Indonesia: PUVA derivatives permissions, register checks and complaints

Bank Indonesia’s role in money-market and foreign-exchange derivatives, the product boundary with Bappebti and OJK, and the steps for checking a company’s permission and escalating a consumer complaint.

By FXBrokers.ai ResearchIndonesiaPublished Updated Sources checked

Authority and scope

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Bank Indonesia regulates financial derivatives whose underlying assets fall within the money market and foreign-exchange market, known as PUVA. Responsibility for this segment transferred from Bappebti on 10 January 2025. PADG 26/2025, effective 1 December 2025, sets out the implementing framework.[1]

Entities & regulation01

Understand the permission boundary

Understand the permission boundary
ItemPractical interpretation
PUVA derivativesCheck the underlying asset and authorised activity. A broker, dealer, adviser and market infrastructure operator have different roles.Source 1
Commodity futuresA Bappebti commodity-futures licence is not, by itself, evidence of the company’s current BI permission for PUVA derivatives.Source 1
Other productsDo not use a BI permission as blanket approval for every stock, index or commodity product marketed by a group.Source 1
Customer obligationsThe framework covers client-money arrangements, margin, confirmations, consumer protection and compliance requirements. Those obligations do not guarantee trading profits.Source 1
Authority
Bank Indonesia
Jurisdiction
Indonesia
Remit
Indonesia’s central bank; money-market and foreign-exchange oversight, including financial derivatives with money-market or foreign-exchange underlyings.

Registers and permission checks

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Entities & regulation02

Licensing checks

Licensing checks
CheckWhat to match
Company nameUse the legal entity in the agreement rather than only the application or trading brand.Source 2
Activity categorySelect the relevant financial-market participant category. A personal treasury-dealer entry is not a brokerage company licence.Source 2
Reference and dateMatch the permission-letter reference, date, status and any notes. Preserve a newer letter separately from an older number quoted on the website.Source 2
Unresolved matchA broker-published letter number remains a company claim until the same firm and permission are confirmed through BI’s official record or response.Source 2

Open the official register

Check the exact legal entity, permissions, current status and scope in the official record. A brand connection in our coverage does not establish authorisation.

Rules for firms and products

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The PADG summary covers the whole trading arrangement: products and reference pricing, dealers and brokers, advisers, trading facilities and clearing. That matters because an approval for one role should not be used to describe another. The summary also says that certain provisions take effect in stages, so the general 1 December 2025 commencement date does not settle every transitional requirement.[1]

Entities & regulation03

From permission to account operation

From permission to account operation
SubjectWhat it means
Reference pricingThe framework requires transparent and credible pricing arrangements for the covered intermediaries and infrastructure.Source 1
Client-account recordsSeparate-account arrangements, margin, confirmations and settlement are separately addressed.Source 1
Ongoing oversightBI describes off-site supervision and inspections, with reporting and governance obligations.Source 1
Regulatory measuresThe published framework includes written warnings, monetary obligations, activity suspension and permission withdrawal.Source 1

Client assets and protections

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Separate-account requirements govern asset handling, not recipient authenticity, deposit insurance or trading performance. Match payment instructions to the authorised firm and keep confirmations.[1][2]

Complaints and redress

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Process04

Official routes

Official routes
RouteUse
Provider firstBI’s published sequence starts with a complaint to the service provider and its response.Source 3
Escalation to BIAn unsatisfied customer can approach BI through 131 or a BI office for matters within its consumer-protection scope.Source 3
Contact detailsBI publishes 131 for local callers and 1500131 for callers from abroad. Its consumer-protection page provides the current service entry points.Source 4

Record the product, order, statement and permission reference in a complaint. This makes it easier to identify the responsible authority where one brokerage brand offers several product families.[3][1]

For a multi-product dispute, separate FX/money-market derivatives from securities-underlying and commodity transactions. Identify the product, company, permission and dates. Consumer redress and supervisory sanctions are separate.[3][1]

Report misconduct, scams or a clone

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This profile has not yet established the applicable procedure, receiving body and eligibility for this task. Consult the authority’s official resources and check your firm, product and circumstances before acting.

Compensation & firm failure

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This profile has not yet established the applicable procedure, receiving body and eligibility for this task. Consult the authority’s official resources and check your firm, product and circumstances before acting.

Contacts & official resources

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Rulebook

PADG 26/2025: PUVA derivatives framework

Responsible body
Bank Indonesia
Scope
Separate accounts, margin, confirmations, supervision and staged commencement provisions.
Resource availability
Available
Checked
Source 1
Customer complaints

BI consumer-protection questions

Responsible body
Bank Indonesia
Scope
Consumer complaint gateway and procedure.
Resource availability
Available
Checked
Source 3

Resource availability describes the documented route. It does not establish eligibility, authorisation or compensation coverage.

Follow the evidence

Sources & further reading

  1. Financial-market licensing information Bank Indonesia · Accessed 12 Oct 2026
  2. Consumer protection: scope and complaint sequence Bank Indonesia · Accessed 15 Oct 2026
  3. Bank Indonesia consumer protection and contact routes Bank Indonesia · Accessed 12 Oct 2026

A documented resource is not a finding of eligibility or compensation coverage. Consult the named body and current official terms for your firm, product and circumstances.

Report an error or submit an update

Covered broker profiles

Profiles connected to this authority in our coverage. This is not a complete official register or a list of approved brokers; see each entity’s dated status.

Futures

HSB Investasi

Micro, Standard and Premium accounts, Indonesian eligibility, fixed-rate deposits, instant and manual withdrawals, strategy restrictions, Top Trader limitations and the published negative balance policy.

Operating status
Active
Headquarters
Jakarta, Indonesia
Sources checked
12 Oct 2026
Read the profile of HSB Investasi
Futures

MIFX

Five MIFX account plans compared, including fixed-rate funding, Multilateral lot conventions, MT5 commission rounding, verification limits, instant withdrawals and the person-wide negative balance policy.

Operating status
Active
Headquarters
Jakarta, Indonesia
Sources checked
12 Oct 2026
Read the profile of MIFX
Futures

Valbury

Alpha, Sirius and Vega plans, instrument spread displays, onboarding, bank withdrawals and leverage, with separately scoped PALN US-share ownership, fees, settlement and client-protection limits.

Operating status
Active
Headquarters
Jakarta, Indonesia
Sources checked
15 Oct 2026
Read the profile of Valbury