UEXO: account choices, dynamic leverage and conditional protections

UEXO offers FX and multi-asset CFDs through MT4, MT5 and copying facilities. This profile covers the published Mauritius trading relationship; product availability, leverage and protection depend on the actual account terms.[1]

The homepage instead lists Standard at USD/EUR 100, Pro at 2,500 with a 4 round-turn commission, and Raw at 10,000 with a 7 round-turn commission. It does not reconcile these figures with the dedicated account page.[1]

Individual onboarding requires government ID, residence evidence and a source-of-funds declaration. Corporate due diligence also identifies owners with at least 10% ownership or control. Expired documents can restrict both trading and withdrawals; crypto funding can trigger enhanced checks.[3]

The published restrictions include the US, Russia, Belarus, Ukraine, Israel and several sanctioned or high-risk jurisdictions. Access depends on residence and the authorised entity; a translated website does not establish eligibility in that country.[4]

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The 8 September 2026 expansion notice explicitly says all shares were removed from MT4. US share CFDs use USD for base, margin and profit calculations and quote a Monday–Friday session of 16:31–22:59 server time, GMT+3. It announces 24/7 gold, silver and oil alongside the gold-denomination contracts.[5]

The August crypto expansion describes more than 50 MT5 crypto instruments and leverage up to 1:50. The current crypto page’s grid also peaks at 1:50, but its FAQ says 1:100. The higher FAQ figure is unresolved rather than a uniform account entitlement.[12][10]

Eligible retail accounts receive up to 14 swap-free days on major/minor FX, gold and silver; some clients receive only two or three days. JPY pairs are excluded. Positions held beyond the allowance incur daily swaps, while other instruments follow standard financing. Triple-swap dates and current rates are specified by symbol in the platform.[13]

Master Agreement §9.6 separates inactivity fees from dormancy and archiving. It refers to a separate inactivity period and fee schedule, requires prior notice, and preserves balance reclamation after verification. No exact current fee, trigger duration or reactivation charge was established.[14]

The refund policy permits payment-processing, bank, conversion and administrative deductions. A return of an unused or mistaken deposit is a separate request from withdrawing trading profits; it is not covered by the website’s no-deposit-fee promise.[15]

For MT5 generally, MetaQuotes distinguishes server-held stop-loss/take-profit orders from a terminal-run EA or trailing stop. A disconnected computer cannot keep that local automation managing positions; the last submitted stop remains on the server. This describes platform mechanics, not a UEXO hosting commitment.[19]

UEXO’s conditions prohibit opening and closing a position within 120 seconds and say it provides no VPS service. The same page’s stop-out text is 20% of used margin, closing the largest loss first, while its hero illustration says 30%; the applicable live threshold needs confirmation.[20]

Dynamic leverage is based on net open volume per instrument group and may be reduced around closures, major announcements or exceptional conditions. The addendum describes roughly three hours before Friday/holiday closes, one hour after opening and 15 minutes either side of major announcements.[21]

The commodity page distinguishes dynamically margined gold denominations from selected 24/7 markets using fixed leverage, without publishing those fixed ratios. The separate conditions page imposes 1:50 on XAUUSD, XAGUSD, USOIL and UKOIL from Friday 21:00 to Monday 02:00 server time. These scopes should not be combined into an unconditional 1:5000 commodity offer.[7][20]

Return-to-source rules may require repayment to the original funding method before another route is used. The funding page warns that withdrawing deposits unused for trading can incur a processing fee but gives no amount. Supported payment currencies do not establish multi-currency cash accounts.[22]

Conversions use UEXO’s prevailing rate; the agreement does not quantify its conversion markup.[14]

Refund requests go to support with account/deposit details and a reason. A complete request is acknowledged within two business days and reviewed within five; AML checks and bank delivery are additional. Refunds cannot leave insufficient margin. Crypto refunds require a verified client-owned wallet and client-paid network charges.[15]

Deposit Shield protects the first successful deposit after enrolment or the preceding loss event, not later top-ups. Withdrawals first use subsequent profits, then reduce the protected amount. A claim requires realised losses to leave equity at zero or below the minimum for a new position, with all positions closed. Request within seven calendar days; approved claims are applied within five business days. It is ongoing until amended or withdrawn and cannot normally be combined with other promotions.[24]

The expired cashback counted only eligible FX, gold, silver and oil positions opened and closed during the campaign after registration and held at least three minutes. Rewards were due within five business days of campaign end. Leaving the promotion allowed access to funds while forfeiting the reward; credited rewards had no further turnover condition.[25]

Negative-balance wording conflicts. The conditions page promises automatic restoration to zero for eligible retail clients, excluding abuse or fraud. Master Agreement §5.11 says protection is not standard and must be granted in writing; the Client Service Agreement also imposes deficit liability. Written account-specific confirmation is therefore material.[14][20][26]

The Client Service Agreement permits pooled segregated client-money accounts where required by applicable rules and warns about bank/custodian failure. It provides no additional deposit guarantee or bespoke trust protection beyond the law. Segregation and a marketing loss-credit programme do not establish an insured per-client recovery limit.[26]

No dedicated outage-dealing procedure, authentication script or guaranteed telephone-order authority was established. Use support to establish account/order status; the execution policy allows delays, rejection and corrections rather than guaranteeing continuity during an interruption.[18]

Written complaints need the account number, transaction references, issue and supporting evidence. The procedure promises acknowledgement within five business days and targets a final response within 30 calendar days of receipt, with an explanation if extended. Bonus-specific terms shorten this to two business days for acknowledgement and 15 for the final response, subject to complexity.[28][23]

The complaints procedure names the Mauritius FSC and, where legally eligible, the Office of the Ombudsperson for Financial Services as escalation routes. It does not itself establish that every overseas complaint qualifies for ombudsperson review; regulatory escalation does not suspend account obligations.[28]

The Master Agreement provides trade confirmations and periodic statements through the platform or another durable medium; errors should be reported promptly. It does not specify export formats or post-closure access. Lost or compromised credentials must be reported immediately so access can be suspended; a fixed recovery-related withdrawal hold is not specified.[14]

Copy users select a provider and allocate capital. The service page says they can stop copying and manage or close positions, with performance fees displayed before activation alongside ordinary trading costs. It does not say that stopping copying automatically closes every existing position or attached order.[29]

The copy/PAMM terms leave account monitoring with the client, do not guarantee stop-copy execution timing, and allow UEXO to close positions for systemic risk. The broker describes its role as technology provision, does not vet or supervise providers, and warns that copied size, price, timing and stop-out outcomes can diverge. Provider performance/management fees and trading-volume incentives may apply.[30]

MAM allocates a manager’s trades to separate linked accounts; PAMM allocates results proportionally. The managed-account page requires confirmation of UEXO eligibility, minimum allocations, fees, withdrawal windows and the actual trading mandate. It specifically warns that a separate MAM account does not automatically confer power to alter allocations or close manager trades.[31]

Automated systems, EAs and APIs require prior written consent under Master Agreement §6.3, despite platform marketing of automation. Broker-specific API key scopes, rate limits and revocation consequences were not published in the reviewed material.[14]

Acuity’s Signal Centre supplies analyst/AI trade ideas with entry, stop and target levels; NewsIQ supplies sentiment and news analysis. UEXO describes access in MT4/MT5 and the client portal. These are research tools: no autonomous AI authority to submit trades on a client’s behalf was established.[32]

The account page limits accounts below USD 1,000 to Acuity Assets Overview and Calendar. The wider list includes News IQ, Analysis IQ and Research Terminal; that funding condition is separate from minimum account-opening deposits.[2]

The international legal relationship is with UEXO Global Ltd in Mauritius. The UAE affiliate performs Category 5 promotion and introductions and expressly does not hold or manage client funds. The South African entity is separately named in the footer; Cyprus UXO Services supplies administrative/technical support, not regulated client dealing.[33]

The legal hub currently links both a 65-page Client Service Agreement and a 22-page Master Client Agreement. It does not date the transition or establish each existing client’s accepted version. This review does not infer an account transfer from that document change.[33]

UEXO’s current team page names founders Louis Guy Detata and Tamica Sharon Payne, group CEO Roxane El Mawla and COO Zena Al Qadri. These are the company’s published management roles, not independently checked ownership percentages.[34]