Accounts and eligibility
Sections ↑This profile covers the Mauritius NCM Global service at ncmgo.com. The site provides live and demo routes and MT5 access; it does not publish a stable multi-tier retail account comparison with deposit minima on the pages examined.[2]
The forex onboarding guide requests email, identity, proof of address and bank details.[4]
The Mauritius agreement excludes US citizens or taxpayers.[5]
Markets and contract structure
Sections ↑Retail market range
| Market | Examples and product scope |
|---|---|
| FX | Major, minor and exotic currency pairsSource 6 |
| Metals / energy | Gold, silver, Brent, WTI and natural gasSource 6 |
| Agriculture | Coffee and sugarSource 6 |
| Indices | Dow, S&P 500, Nasdaq and DAXSource 6 |
| Equities | Apple, Amazon, Nvidia and Google exposureSource 6 |
| Crypto CFDs | Bitcoin, Ethereum and Litecoin against USDSource 6 |
The equity page describes MT5 trading and states that one lot corresponds to one share. This is a sizing statement, not evidence of share custody.[7]
The Mauritius agreement defines OTC CFDs as exposure without ownership of the underlying asset.[5]
Published spreads, margins and financing
Sections ↑Metal product examples
For XAUUSD only, the stated USD0.50 price spread across a 100-ounce lot implies USD50 of spread exposure. This arithmetic example excludes commission, swaps and slippage; it is not a guaranteed round-trip trading cost.[8]
Other published contract examples
| Instrument | One lot / multiplier | Spread as published | Margin |
|---|---|---|---|
| WTI crude, CL | 1,000 barrels | 10 pips | 3%Source 9 |
| Natural gas, NG | 10,000 MMBtu | 25 pips | 20%Source 9 |
| Dow / S&P / Nasdaq | 5 / 50 / 20 × index price | 5 / 100 / 100 pips | 1%Source 10 |
| DAX future, GER40 | 1 × index price | 10 pips | 10%Source 10 |
| BTCUSD / ETHUSD / LTCUSD | 1 unit of the named coin | Dynamic | 50%Source 11 |
The index page describes March, June, September and December expiry months. Holding a dated CFD requires checking the actual contract expiry and rollover treatment, rather than assuming an indefinite cash-index position.[10]
The agreement permits daily financing at rates affected by market conditions and broker discretion, and requires payment of applicable fees. A published product spread alone does not establish commission-free trading.[5]
Trading systems and restrictions
Sections ↑The forex service describes PC, mobile and web access, charting, order management and automated trading. It advertises GTC and GTD order validity. The public material does not establish that desktop robots, custom indicators or saved workspace layouts persist identically on every device.[4]
The client agreement prohibits scalping/pip trading and exploiting illiquid market openings. Breaches can lead to immediate account closure and claims for damages. The platform’s automation capability therefore does not grant unrestricted permission for every automated strategy.[5]
Order handling disclosed in the risk policy
| Situation | Published operational rule |
|---|---|
| Request in progress | Only one request may be queued; a second can be ignored.Source 12 |
| Closing an order window | Does not cancel an instruction already sent to the server.Source 12 |
| Uncertain execution result | Repeating an order before receiving the first result can create unintended trades.Source 12 |
| Fast markets / outage | Execution can slow and telephone access may be difficult; no guaranteed emergency dealing line is established.Source 12 |
Funding, withdrawals and account administration
Sections ↑Card deposit terms
| Condition | Published treatment |
|---|---|
| Cards | Own-name Visa or Mastercard only; third-party cards prohibitedSource 13 |
| Credit timing | Within 30 minutes after internal verification and approvalSource 13 |
| Daily threshold | USD20,000; excess amounts settle after 24 banking hoursSource 13 |
| Fees / currency | No NCM card-funding charge; USD processing. Issuer FX or conversion charges may apply.Source 13 |
| Review holds | Suspected fraud can suspend a payment while investigatedSource 13 |
The withdrawal form asks for portfolio and MetaTrader account identifiers, requested amount, contact information and bank details, with a dated signature. It does not state a guaranteed processing time or comprehensive withdrawal tariff.[14]
A bank-detail change requires a signed request containing bank name, account number, SWIFT/IBAN and a copy of the latest bank statement. The form does not specify a cooling-off period after the change.[15]
The separate closure form requests the destination bank account for the available balance and records departmental approvals. No inactivity charging schedule was located in the reviewed public agreement and forms; this documented closure process is not evidence of an inactivity fee.[16]
For crypto funding, the agreement requires the client’s own wallet and bars shared private keys or third-party wallet transactions. Wallet security remains the client’s responsibility.[5]
Client funds and compensation scope
Sections ↑The agreement says client funds are segregated, but funds transferred outright as security are treated differently. It also preserves deficit liability beyond deposited funds.[5]
NCM’s Mauritius risk policy expressly states that statutory compensation arrangements do not protect clients. It also warns that the regulator has not vouched for product soundness. No separate insured reimbursement ceiling or aggregate policy was established in the reviewed materials.[12]
Support, complaints and transaction records
Sections ↑Published customer channels
Scope Site-designated official customer service
Hours 24/5 support advertised
Complaint policy, version 2.0 dated 16 January 2025
The current complaint form requests account and transaction details, dates, supporting material and the remedy sought. Preserve evidence of any rejected or delayed order as well as the complaint correspondence.[18]
Execution discrepancies must be reported immediately and no later than one business day; account statements are deemed accepted after one month without challenge.[5]
The privacy notice describes SSL protection for transmitted data. It does not specify multi-factor enrolment, lost-device recovery or withdrawal holds after a password reset. The published bank-update evidence requirement is a separate control.[19]
Research, automation and institutional connectivity
Sections ↑The commodity service describes NoorCM Academy webinars and learning resources. These are educational services rather than a documented managed-investment programme. The reviewed pages did not establish an NCM Global copy-trading mandate or a withdrawable retail cash-bonus campaign.[20]
FIX and customized APIs are advertised within the Liquidity Provider Partnership for regulated financial institutions authorised to hold client funds. This is an institutional offer, not evidence that an ordinary retail login receives order, account-data or withdrawal API permissions.[21]
The introducing-broker service describes volume-based remuneration and a back office displaying referred accounts, balances, positions and profit/loss. That partner facility is distinct from a customer’s personal statement export or tax reporting.[21]
Group structure and route boundaries
Sections ↑The Mauritius company identifies registration 184913 and a 2022 founding date. The group homepage uses 2009 for the wider NCM group; those dates describe different scopes.[1][2]
Other group routes: separate permissions
| Jurisdiction | Published company / authorisation |
|---|---|
| Kuwait | NCM Investment Company K.S.C.C.; CMA AP/2019/0003 and AP/2017/0009Source 22 |
| UAE | NCM Financial Services L.L.C.; CMA Category 1, 20200000158Source 22 |
| Jordan | Noor Capital Markets for International Markets and Financial Brokerage W.L.L.; JSC reference 18/1533/1/3Source 22 |
| Turkey | NCM Investment Menkul Degerler A.S.; published CMB licence 022Source 22 |
NCM Financial UK Ltd’s own site describes FCA reference 1000594 and serves professional clients and eligible counterparties only. Companies House confirms company 13815702. UK eligibility and protections must not be applied to this Mauritius retail profile.[3][23]
The NCM group’s Jordan name contains “Noor Capital Markets”. Its disclosures do not establish an identity match with UAE Noor Capital P.S.C. or Noor Capital UK/House of Borse; similar wording alone does not establish shared ownership or permissions.[22]
- Headquarters
- Mauritius — profiled entity
- Founded
- 2022 — NCM Global company disclosure
Legal entities & licences
These are source-dated records, not a blanket assessment of the broker. Read each issuer, identifier, status and scope together.
NCM Global
MauritiusSource 1
| Issuer & identifier | Recorded status | Date & scope |
|---|---|---|
| Financial Services Commission, MauritiusGB21026611 | Not verified | Checked 20 Oct 2026Company-published authorisation; independent current register record was not accessible.Source 1 |
How to read the published offer
Sections ↑NCM Global’s FX and CFD service publishes metal, energy and crypto contract examples. Reconcile the live symbol specification with the account fee schedule and strategy restrictions. Published marketing fill-rate claims were not independently execution-tested.[4]
Sources & further reading
- Company overview NCM Global · Accessed 20 Oct 2026
- Current offer NCM Global · Accessed 20 Oct 2026
- UK client scope NCM Financial UK · Accessed 20 Oct 2026
- Forex service NCM Global · Accessed 20 Oct 2026
- Client agreement NCM Global · Accessed 20 Oct 2026
- Products NCM Global · Accessed 20 Oct 2026
- Equity service NCM Global · Accessed 20 Oct 2026
- Metals specifications NCM Global · Accessed 20 Oct 2026
- Energy specifications NCM Global · Accessed 20 Oct 2026
- Index specifications NCM Global · Accessed 20 Oct 2026
- Crypto specifications NCM Global · Accessed 20 Oct 2026
- Risk policy NCM Global · Accessed 20 Oct 2026
- Card payment terms NCM Global · Accessed 20 Oct 2026
- Withdrawal form NCM Global · Accessed 20 Oct 2026
- Bank update form NCM Global · Accessed 20 Oct 2026
- Closure form NCM Global · Accessed 20 Oct 2026
- Complaint policy NCM Global · Accessed 20 Oct 2026
- Complaint form NCM Global · Accessed 20 Oct 2026
- Privacy policy NCM Global · Accessed 20 Oct 2026
- Commodity service NCM Global · Accessed 20 Oct 2026
- Partnerships NCM Global · Accessed 20 Oct 2026
- Group governance NCM Investment · Accessed 20 Oct 2026
- Company record Companies House · Accessed 20 Oct 2026
This profile reports dated public information, including broker-published services and terms. It does not independently test or guarantee execution, pricing or withdrawals. Inclusion is not an endorsement. Permissions and protections apply only to the named legal entity, service and client category; check the current official records and your contract.