Ifexcapital offers forex and multi-asset CFDs through the Mauritius company Valentis Markets. Its published markets include currencies, shares, indices, gold, silver, oil and cryptocurrencies. This profile covers that company’s international service and its Silver, Gold, Platinum, VIP and Islamic account material.[2][3][7][8]
The website claims FSC Mauritius licence GB21026812. The regulator’s individual company record could not be retrieved for this check, so current authorisation is recorded as not independently verified. Country-specific warnings and conflicting account figures are explained below.[1][25]
Accounts, eligibility and account currencies
Sections ↑Commercial account tiers
| Tier | Published headline | Qualification |
|---|---|---|
| Silver | Minimum-spread figure 0.065 in the overview; zero commission on its detailed page. | No instrument or unit accompanies 0.065.Source 3Source 4 |
| Gold | Overview minimum-spread figure 0.045; headline swap reduction up to 25%. | Detailed page advertises hedging.Source 3Source 5 |
| Platinum | Overview minimum-spread figure 0.025; headline swap reduction up to 50%. | Detailed page advertises free VPS, news alerts and hedging.Source 3Source 6 |
| VIP | Individual terms by enquiry; headline zero commission, free VPS and swap reduction up to 50%. | Its shared grid directs VIP clients to support for leverage and pricing.Source 7 |
| Islamic | Advertised without overnight interest or swaps, an upfront commission or a position-holding time limit. | Subject to the broker’s religious eligibility requirement; no detailed administrative-fee schedule was established.Source 8 |
A separate Professional application refers to portfolio size, trading volume/frequency and experience. Its eligibility link did not yield a usable current policy. A higher commercial tier should therefore not be treated as automatic professional status.[3]
The Silver page lists EUR, GBP, USD, AUD, CHF, CAD and NZD as base currencies, but its Trading Mode section lists only EUR, USD and CHF. Confirm the actual ledger currency before funding; the reviewed public pages do not establish a separate conversion markup.[4]
Verification requires a valid photographic identity document and address evidence issued within three months. The KYC policy gives an indicative 24 hours to several working days and permits additional documents. The AML policy requires satisfactory verification before a service relationship and considers applicants above 18.[20][24]
The international website excludes residents of the USA, Iran, Myanmar and North Korea, together with other places where the service would conflict with local law. This list does not establish permission to solicit every other country.[2]
Markets and representative contracts
Sections ↑Published CFD markets
| Market | Examples and scope |
|---|---|
| Currencies | The site advertises more than 45 major, minor and exotic currency pairs; its schedule includes EURUSD, GBPUSD, USDJPY and AUDUSD.Source 9 |
| Gold and silver | XAUUSD and XAGUSD appear in the metals schedule, alongside COPPER-cash. These are price-exposure contracts.Source 11 |
| Energy | BRNT-cash, WTI cash and NGAS-cash provide Brent, WTI and natural-gas exposure.Source 12 |
| Agricultural commodities | Soybeans, wheat, cocoa, sugar, corn, cotton and coffee are listed.Source 12 |
| Equity indices | Examples include DAX-cash, FTSE-cash, NSDO-cash as printed in the site’s Nasdaq-100 row, DOW-cash and SP-cash. Check the actual account symbol before placing an order.Source 14 |
| Shares | The share-CFD schedule includes Airbnb, Adobe, AMD, Amazon, Boeing, Alibaba and Bank of America; this is not evidence of ownership or voting rights.Source 13 |
| Cryptocurrencies | ADAUSD, BTCUSD, DOGEUSD, ETHUSD, SOLUSD and XRPUSD CFDs appear with leverage 1:2 and an advertised daily 00:00–23:59 session. Owning a CFD does not supply a coin wallet.Source 10 |
Leverage in the shared tier grid
The separate share schedule instead shows 1:50, while the tier grid says 1:10. The forex product headline reserves up to 1:500 for professionals; the Islamic page also advertises up to 1:500 without resolving that classification. Obtain the applicable symbol specification and client classification before relying on the higher figure.[13][9][8]
Spreads, financing and inactivity charges
Sections ↑Forex schedule: reference spread figures
The detailed Silver, Gold and Platinum pages say spreads start at 6 pips, without naming an instrument. This differs from both the account overview’s unlabelled decimals and the pair schedule above. The Gold/Platinum swap headlines of up to 25%/50% also differ from the shared grid’s 10%/25%.[4][5][6]
Crypto rows display zero in the spread column without a timing, liquidity or account qualifier. This is a published field, not evidence of continuous zero-cost trading. The same page advertises zero commission and free deposits; financing, withdrawal and account charges remain separate.[10]
The risk policy describes overnight financing as a variable debit or credit that depends on the position and instrument. A swap discount needs an underlying rate and calculation basis before its cash value can be assessed.[19]
Contractual monthly inactivity schedule
| Inactive period | Monthly EUR charge |
|---|---|
| Over 61 days | 160; retroactive for the whole inactive periodSource 18 |
| Over 91, 121 or 151 days | 120Source 18 |
| Over 181, 211 or 241 days | 200Source 18 |
| Over 271, 301, 331 or 361 days | 500Source 18 |
| After 391 / 421 / 451 / 481 days | 1,000 / 1,500 / 2,000 / 2,500; then +500 every 30 daysSource 18 |
Execution, margin and order handling
Sections ↑Contract: principal dealing, with the company as sole execution venue. Account-page NDD terminology does not change that stated relationship.[18][4]
Trading controls
| Control | Published treatment |
|---|---|
| Margin warning and stop-out | Detailed account pages show 100% / 30%. This is a margin-level control, not a guarantee of the liquidation price.Source 6 |
| Order queue | Risk disclosure permits one queued instruction at a time; additional instructions may be ignored until it completes.Source 19 |
| Uncertain submission | Closing an order window does not cancel a submitted instruction. Repeating an uncertain order can create two positions.Source 19 |
| Pending validity | Contract: GTC until executed or cancelled.Source 18 |
| Trailing stop | Contract: terminal-dependent updates; last submitted Stop Loss remains.Source 18 |
| Gaps and illiquidity | The risk disclosure says stops cannot guarantee a loss limit or execution at the requested price.Source 19 |
WebTrader supports browser access, one-click orders, long/short positions, Stop Loss/Take Profit, price alerts and multiple charts. Its page advertises four chart windows, nine time filters and more than 30 analytical tools, plus account history and device synchronisation.[15]
The mobile page identifies Match Trade and links iOS/Android access. Match-Trade Technologies calls its platform Match-Trader; that canonical name is used in this profile. The broker advertises position management and protective orders from mobile. Vendor features alone do not establish which optional integrations the broker has enabled.[16][30]
The website’s execution-speed figure “0.04” has no stated unit, measurement window or methodology. It is not converted into a measured millisecond result here.[7]
Deposits, withdrawable money and closure
Sections ↑Withdrawal policy
| Issue | Rule or limitation |
|---|---|
| Request channel | Official Client Area; beneficiary must match the client.Source 21 |
| Minimum | USD 50 or equivalent, including profits.Source 21 |
| Open positions | Published free-margin level above 100% at submission; margin level above 100% through completion; no hedged positions when requesting.Source 21 |
| Return route | Original funding source; card refunds up to deposits, profits by bank wire.Source 21 |
| Awards | Award-specific conditions must be met before any withdrawal; no universal release formula is established.Source 21 |
| Time and checks | “Reasonable” processing time; extra-document requests can cancel the application, requiring resubmission. Bank arrival is separate.Source 21 |
| Small-wire conflict | Despite the USD 50 minimum, another clause permits a USD 30 charge below USD 50 and rejects USD 30 or less. Clarify before requesting.Source 21 |
| External costs | Intermediary banking charges remain payable by the client.Source 21 |
Closure requires five calendar days’ written notice; outstanding obligations are settled before residual funds return.[18]
Legal entity, warnings and protection limits
Sections ↑Identity and verification
| Party or check | Scope |
|---|---|
| Valentis Markets | Current legal documents name the Mauritius operator and claim Investment Dealer licence GB21026812.Source 20 |
| FSC Mauritius register | The exact current company row was not retrieved from the official public register. This is a verification limitation, not a finding that the company has no licence.Source 25 |
| Tranzacta Services Limited | The privacy policy names this Cyprus group company, HE444503, for internal administration, service provision and data processing. It does not establish a Cyprus investment-services licence for Ifexcapital.Source 23 |
| Chile: matched website | CMF’s 22 April 2024 notice explicitly names ifexcapital.com/es as neither registered with nor supervised by CMF. The finding concerns Chile.Source 28 |
| Panama: name-level notice | SMV’s 6 June 2025 notice names IFEX CAPITAL as lacking its authorisation. It does not identify a domain or company number, so an exact Valentis entity match is not independently established by that notice.Source 29 |
The risk disclosure says segregated funds are unavailable to company creditors, while warning that money passed to overseas third parties may sit in omnibus accounts and face different insolvency treatment. This is not a guarantee that all client money is recoverable.[19]
The risk document refers to negative balance protection without defining its operative limit there. A complete, unconditional protection promise was not established.[19]
No current private insurance policy with verified individual and aggregate limits was established from the legal library.[1]
Support, statements and complaints
Sections ↑Contacts and scope
| Purpose | Published contact | Availability or limit |
|---|---|---|
| Account support | [email protected]; +44 20 8638 1348 | Contact page: Monday–Friday, 10:00–20:00 GMT−5.Source 17 |
| Formal complaint | [email protected]; +44 20 7097 8456 | Use the written procedure and retain supporting records.Source 22 |
| Additional contact channels | Website chat, Telegram and WhatsApp links | Not a verified emergency dealing desk.Source 17 |
The contact page’s stated hours differ from account pages advertising 24/7 support. It also says the main support number is for incoming calls only and asks clients to report calls purporting to originate from it. A dedicated outage order-execution number and guaranteed dealing hours were not established.[17][5]
Platform statements are available online.[18]
The AML policy retains identification and transaction records for at least seven years after the relevant closure, termination or transaction event. Regulatory retention does not promise continuing client download access after closure.[24]
The risk disclosure says the company does not provide tax advice.[19]
Complaint handling clocks
| Stage | Published rule |
|---|---|
| Submit | Provide account details, event/position dates, the disputed loss and supporting correspondence. Written email or post to the Mauritius office.Source 22 |
| Initial contact | Within 48 hours of receipt; a handler is identified.Source 22 |
| Final response | Within two months of receipt; explained extensions cannot exceed three months from submission.Source 22 |
| Client reply | Four weeks after the final response, after which the company treats its process as settled. This does not establish extinction of every external legal right.Source 22 |
| Escalation | The broker procedure refers unresolved matters to FSC Mauritius.Source 22 |
From 16 March 2026, the FSC requires complaints concerning Global Business licensees, the FSC itself or unlicensed financial activity through its online portal. Phone, email and in-person complaints are not accepted under this route; anonymous or false-contact submissions are excluded. Domestic licensees instead fall under the financial-services Ombudsperson.[26]
Use the File a complaint link on the FSC’s official homepage. The linked portal was identified, but its submission interface could not be inspected in this review.[27]
Copy trading, research and authority
Sections ↑Copying authorises automatic execution; Partial Close and Close By are excluded. Open-position treatment after disconnection remains unestablished.[18]
The broker advertises courses, tutorials, articles, e-books and videos, together with market updates. These are advertised learning and research services; their presence does not demonstrate personalised advice or a system authorised to move client money.[2]
Company and document scope
Sections ↑The current privacy policy names ifexcapital.com and ifexcapital.net as the operator’s service domains and describes data sharing with Tranzacta. No dated migration notice proving the transfer of existing client contracts to a new company was established.[23]
The profile uses the Updated legal PDFs currently linked from the legal page. Older search-indexed document versions were not allowed to override those files. The public pages contain material pricing and account inconsistencies, so a written account-specific schedule remains necessary to resolve the differences identified here.[1]
Legal entities & licences
These are source-dated records, not a blanket assessment of the broker. Read each issuer, identifier, status and scope together.
Valentis Markets
MauritiusSource 20
| Issuer & identifier | Recorded status | Date & scope |
|---|---|---|
| Financial Services Commission, MauritiusGB21026812 | Not verified | Checked 19 Oct 2026Broker-published licence; exact current regulator record not independently retrieved.Source 20Source 25 |
Sources & further reading
- Current legal library Ifexcapital / Valentis Markets · Accessed 19 Oct 2026
- Company and international offer Ifexcapital / Valentis Markets · Accessed 19 Oct 2026
- Account overview and professional application Ifexcapital / Valentis Markets · Accessed 19 Oct 2026
- Silver account conditions Ifexcapital / Valentis Markets · Accessed 19 Oct 2026
- Gold account conditions Ifexcapital / Valentis Markets · Accessed 19 Oct 2026
- Platinum account conditions Ifexcapital / Valentis Markets · Accessed 19 Oct 2026
- VIP account and shared tier grid Ifexcapital / Valentis Markets · Accessed 19 Oct 2026
- Islamic account offer Ifexcapital / Valentis Markets · Accessed 19 Oct 2026
- Forex CFD reference schedule Ifexcapital / Valentis Markets · Accessed 19 Oct 2026
- Crypto CFD reference schedule Ifexcapital / Valentis Markets · Accessed 19 Oct 2026
- Metals CFD reference schedule Ifexcapital / Valentis Markets · Accessed 19 Oct 2026
- Energy and agricultural CFD schedule Ifexcapital / Valentis Markets · Accessed 19 Oct 2026
- Share CFD reference schedule Ifexcapital / Valentis Markets · Accessed 19 Oct 2026
- Index CFD reference schedule Ifexcapital / Valentis Markets · Accessed 19 Oct 2026
- Browser trading capabilities Ifexcapital / Valentis Markets · Accessed 19 Oct 2026
- Mobile trading and Match Trade identification Ifexcapital / Valentis Markets · Accessed 19 Oct 2026
- Support channels and hours Ifexcapital / Valentis Markets · Accessed 19 Oct 2026
- Current client terms Ifexcapital / Valentis Markets · Accessed 19 Oct 2026
- Current risk disclosure Ifexcapital / Valentis Markets · Accessed 19 Oct 2026
- Account verification policy Ifexcapital / Valentis Markets · Accessed 19 Oct 2026
- Withdrawal policy Ifexcapital / Valentis Markets · Accessed 19 Oct 2026
- Complaint procedure Ifexcapital / Valentis Markets · Accessed 19 Oct 2026
- Privacy and group processing Ifexcapital / Valentis Markets · Accessed 19 Oct 2026
- Anti-money-laundering policy Ifexcapital / Valentis Markets · Accessed 19 Oct 2026
- Official public register: individual record not retrieved Financial Services Commission, Mauritius · Accessed 19 Oct 2026
- Mandatory online complaint route from 16 March 2026 Financial Services Commission, Mauritius · Accessed 19 Oct 2026
- Official complaint-portal entry point Financial Services Commission, Mauritius · Accessed 19 Oct 2026
- 22 April 2024 warning naming ifexcapital.com/es Comisión para el Mercado Financiero, Chile · Accessed 19 Oct 2026
- 6 June 2025 warning naming IFEX CAPITAL Superintendencia del Mercado de Valores, Panama · Accessed 19 Oct 2026
- Match-Trader platform name and provider Match-Trade Technologies · Accessed 19 Oct 2026
This profile reports dated public information, including broker-published services and terms. It does not independently test or guarantee execution, pricing or withdrawals. Inclusion is not an endorsement. Permissions and protections apply only to the named legal entity, service and client category; check the current official records and your contract.