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Ifexcapital: international CFD markets, account terms, fees and withdrawal conditions

Ifexcapital offers forex and multi-asset CFDs through Valentis Markets. This profile examines account tiers, conflicting price and leverage figures, inactivity charges, withdrawals, platform controls and jurisdiction-specific verification limits.

By FXBrokers.ai ResearchOperating status: ActiveSources checked Published
Profile scope

Valentis Markets international route. Current individual FSC register row not retrieved; published account, price and withdrawal conflicts are retained in the profile.

Ifexcapital offers forex and multi-asset CFDs through the Mauritius company Valentis Markets. Its published markets include currencies, shares, indices, gold, silver, oil and cryptocurrencies. This profile covers that company’s international service and its Silver, Gold, Platinum, VIP and Islamic account material.[2][3][7][8]

The website claims FSC Mauritius licence GB21026812. The regulator’s individual company record could not be retrieved for this check, so current authorisation is recorded as not independently verified. Country-specific warnings and conflicting account figures are explained below.[1][25]

Accounts, eligibility and account currencies

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Account comparison01

Commercial account tiers

Commercial account tiers
TierPublished headlineQualification
SilverMinimum-spread figure 0.065 in the overview; zero commission on its detailed page.No instrument or unit accompanies 0.065.Source 3Source 4
GoldOverview minimum-spread figure 0.045; headline swap reduction up to 25%.Detailed page advertises hedging.Source 3Source 5
PlatinumOverview minimum-spread figure 0.025; headline swap reduction up to 50%.Detailed page advertises free VPS, news alerts and hedging.Source 3Source 6
VIPIndividual terms by enquiry; headline zero commission, free VPS and swap reduction up to 50%.Its shared grid directs VIP clients to support for leverage and pricing.Source 7
IslamicAdvertised without overnight interest or swaps, an upfront commission or a position-holding time limit.Subject to the broker’s religious eligibility requirement; no detailed administrative-fee schedule was established.Source 8

A separate Professional application refers to portfolio size, trading volume/frequency and experience. Its eligibility link did not yield a usable current policy. A higher commercial tier should therefore not be treated as automatic professional status.[3]

The Silver page lists EUR, GBP, USD, AUD, CHF, CAD and NZD as base currencies, but its Trading Mode section lists only EUR, USD and CHF. Confirm the actual ledger currency before funding; the reviewed public pages do not establish a separate conversion markup.[4]

Verification requires a valid photographic identity document and address evidence issued within three months. The KYC policy gives an indicative 24 hours to several working days and permits additional documents. The AML policy requires satisfactory verification before a service relationship and considers applicants above 18.[20][24]

The international website excludes residents of the USA, Iran, Myanmar and North Korea, together with other places where the service would conflict with local law. This list does not establish permission to solicit every other country.[2]

View full spreads & trading costs

Markets and representative contracts

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Specifications02

Published CFD markets

Published CFD markets
MarketExamples and scope
CurrenciesThe site advertises more than 45 major, minor and exotic currency pairs; its schedule includes EURUSD, GBPUSD, USDJPY and AUDUSD.Source 9
Gold and silverXAUUSD and XAGUSD appear in the metals schedule, alongside COPPER-cash. These are price-exposure contracts.Source 11
EnergyBRNT-cash, WTI cash and NGAS-cash provide Brent, WTI and natural-gas exposure.Source 12
Agricultural commoditiesSoybeans, wheat, cocoa, sugar, corn, cotton and coffee are listed.Source 12
Equity indicesExamples include DAX-cash, FTSE-cash, NSDO-cash as printed in the site’s Nasdaq-100 row, DOW-cash and SP-cash. Check the actual account symbol before placing an order.Source 14
SharesThe share-CFD schedule includes Airbnb, Adobe, AMD, Amazon, Boeing, Alibaba and Bank of America; this is not evidence of ownership or voting rights.Source 13
CryptocurrenciesADAUSD, BTCUSD, DOGEUSD, ETHUSD, SOLUSD and XRPUSD CFDs appear with leverage 1:2 and an advertised daily 00:00–23:59 session. Owning a CFD does not supply a coin wallet.Source 10
Specifications03

Leverage in the shared tier grid

Leverage in the shared tier grid
MarketSilverGoldPlatinum
FX1:2001:2001:400Source 7
Commodities1:501:501:100Source 7
Metals1:501:751:100Source 5
Shares1:101:101:10Source 5
Indices1:501:751:100Source 6
Crypto1:21:21:2Source 6

The separate share schedule instead shows 1:50, while the tier grid says 1:10. The forex product headline reserves up to 1:500 for professionals; the Islamic page also advertises up to 1:500 without resolving that classification. Obtain the applicable symbol specification and client classification before relying on the higher figure.[13][9][8]

Spreads, financing and inactivity charges

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Pricing & charges04

Forex schedule: reference spread figures

Forex schedule: reference spread figures
PairPublished minimum figureUnit and applicability
EUR/USD0.6Unit not labelledSource 9
GBP/USD0.9Unit not labelledSource 9
USD/JPY0.8Unit not labelledSource 9
AUD/USD1Unit not labelledSource 9

The detailed Silver, Gold and Platinum pages say spreads start at 6 pips, without naming an instrument. This differs from both the account overview’s unlabelled decimals and the pair schedule above. The Gold/Platinum swap headlines of up to 25%/50% also differ from the shared grid’s 10%/25%.[4][5][6]

Crypto rows display zero in the spread column without a timing, liquidity or account qualifier. This is a published field, not evidence of continuous zero-cost trading. The same page advertises zero commission and free deposits; financing, withdrawal and account charges remain separate.[10]

The risk policy describes overnight financing as a variable debit or credit that depends on the position and instrument. A swap discount needs an underlying rate and calculation basis before its cash value can be assessed.[19]

Pricing & charges05

Contractual monthly inactivity schedule

Contractual monthly inactivity schedule
Inactive periodMonthly EUR charge
Over 61 days160; retroactive for the whole inactive periodSource 18
Over 91, 121 or 151 days120Source 18
Over 181, 211 or 241 days200Source 18
Over 271, 301, 331 or 361 days500Source 18
After 391 / 421 / 451 / 481 days1,000 / 1,500 / 2,000 / 2,500; then +500 every 30 daysSource 18

Execution, margin and order handling

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Contract: principal dealing, with the company as sole execution venue. Account-page NDD terminology does not change that stated relationship.[18][4]

Process06

Trading controls

Trading controls
ControlPublished treatment
Margin warning and stop-outDetailed account pages show 100% / 30%. This is a margin-level control, not a guarantee of the liquidation price.Source 6
Order queueRisk disclosure permits one queued instruction at a time; additional instructions may be ignored until it completes.Source 19
Uncertain submissionClosing an order window does not cancel a submitted instruction. Repeating an uncertain order can create two positions.Source 19
Pending validityContract: GTC until executed or cancelled.Source 18
Trailing stopContract: terminal-dependent updates; last submitted Stop Loss remains.Source 18
Gaps and illiquidityThe risk disclosure says stops cannot guarantee a loss limit or execution at the requested price.Source 19

WebTrader supports browser access, one-click orders, long/short positions, Stop Loss/Take Profit, price alerts and multiple charts. Its page advertises four chart windows, nine time filters and more than 30 analytical tools, plus account history and device synchronisation.[15]

The mobile page identifies Match Trade and links iOS/Android access. Match-Trade Technologies calls its platform Match-Trader; that canonical name is used in this profile. The broker advertises position management and protective orders from mobile. Vendor features alone do not establish which optional integrations the broker has enabled.[16][30]

The website’s execution-speed figure “0.04” has no stated unit, measurement window or methodology. It is not converted into a measured millisecond result here.[7]

Deposits, withdrawable money and closure

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Process07

Withdrawal policy

Withdrawal policy
IssueRule or limitation
Request channelOfficial Client Area; beneficiary must match the client.Source 21
MinimumUSD 50 or equivalent, including profits.Source 21
Open positionsPublished free-margin level above 100% at submission; margin level above 100% through completion; no hedged positions when requesting.Source 21
Return routeOriginal funding source; card refunds up to deposits, profits by bank wire.Source 21
AwardsAward-specific conditions must be met before any withdrawal; no universal release formula is established.Source 21
Time and checks“Reasonable” processing time; extra-document requests can cancel the application, requiring resubmission. Bank arrival is separate.Source 21
Small-wire conflictDespite the USD 50 minimum, another clause permits a USD 30 charge below USD 50 and rejects USD 30 or less. Clarify before requesting.Source 21
External costsIntermediary banking charges remain payable by the client.Source 21

Closure requires five calendar days’ written notice; outstanding obligations are settled before residual funds return.[18]

Legal entity, warnings and protection limits

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Protections & eligibility08

Identity and verification

Identity and verification
Party or checkScope
Valentis MarketsCurrent legal documents name the Mauritius operator and claim Investment Dealer licence GB21026812.Source 20
FSC Mauritius registerThe exact current company row was not retrieved from the official public register. This is a verification limitation, not a finding that the company has no licence.Source 25
Tranzacta Services LimitedThe privacy policy names this Cyprus group company, HE444503, for internal administration, service provision and data processing. It does not establish a Cyprus investment-services licence for Ifexcapital.Source 23
Chile: matched websiteCMF’s 22 April 2024 notice explicitly names ifexcapital.com/es as neither registered with nor supervised by CMF. The finding concerns Chile.Source 28
Panama: name-level noticeSMV’s 6 June 2025 notice names IFEX CAPITAL as lacking its authorisation. It does not identify a domain or company number, so an exact Valentis entity match is not independently established by that notice.Source 29

The risk disclosure says segregated funds are unavailable to company creditors, while warning that money passed to overseas third parties may sit in omnibus accounts and face different insolvency treatment. This is not a guarantee that all client money is recoverable.[19]

The risk document refers to negative balance protection without defining its operative limit there. A complete, unconditional protection promise was not established.[19]

No current private insurance policy with verified individual and aggregate limits was established from the legal library.[1]

Support, statements and complaints

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Process09

Contacts and scope

Contacts and scope
PurposePublished contactAvailability or limit
Account support[email protected]; +44 20 8638 1348Contact page: Monday–Friday, 10:00–20:00 GMT−5.Source 17
Formal complaint[email protected]; +44 20 7097 8456Use the written procedure and retain supporting records.Source 22
Additional contact channelsWebsite chat, Telegram and WhatsApp linksNot a verified emergency dealing desk.Source 17

The contact page’s stated hours differ from account pages advertising 24/7 support. It also says the main support number is for incoming calls only and asks clients to report calls purporting to originate from it. A dedicated outage order-execution number and guaranteed dealing hours were not established.[17][5]

Platform statements are available online.[18]

The AML policy retains identification and transaction records for at least seven years after the relevant closure, termination or transaction event. Regulatory retention does not promise continuing client download access after closure.[24]

The risk disclosure says the company does not provide tax advice.[19]

Process10

Complaint handling clocks

Complaint handling clocks
StagePublished rule
SubmitProvide account details, event/position dates, the disputed loss and supporting correspondence. Written email or post to the Mauritius office.Source 22
Initial contactWithin 48 hours of receipt; a handler is identified.Source 22
Final responseWithin two months of receipt; explained extensions cannot exceed three months from submission.Source 22
Client replyFour weeks after the final response, after which the company treats its process as settled. This does not establish extinction of every external legal right.Source 22
EscalationThe broker procedure refers unresolved matters to FSC Mauritius.Source 22

From 16 March 2026, the FSC requires complaints concerning Global Business licensees, the FSC itself or unlicensed financial activity through its online portal. Phone, email and in-person complaints are not accepted under this route; anonymous or false-contact submissions are excluded. Domestic licensees instead fall under the financial-services Ombudsperson.[26]

Use the File a complaint link on the FSC’s official homepage. The linked portal was identified, but its submission interface could not be inspected in this review.[27]

Copy trading, research and authority

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Copying authorises automatic execution; Partial Close and Close By are excluded. Open-position treatment after disconnection remains unestablished.[18]

The broker advertises courses, tutorials, articles, e-books and videos, together with market updates. These are advertised learning and research services; their presence does not demonstrate personalised advice or a system authorised to move client money.[2]

Company and document scope

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The current privacy policy names ifexcapital.com and ifexcapital.net as the operator’s service domains and describes data sharing with Tranzacta. No dated migration notice proving the transfer of existing client contracts to a new company was established.[23]

The profile uses the Updated legal PDFs currently linked from the legal page. Older search-indexed document versions were not allowed to override those files. The public pages contain material pricing and account inconsistencies, so a written account-specific schedule remains necessary to resolve the differences identified here.[1]

The companies behind the brand

Legal entities & licences

These are source-dated records, not a blanket assessment of the broker. Read each issuer, identifier, status and scope together.

Valentis Markets

MauritiusSource 20

Licences and regulatory records for Valentis Markets
Issuer & identifierRecorded statusDate & scope
Financial Services Commission, MauritiusGB21026812Not verifiedChecked 19 Oct 2026Broker-published licence; exact current regulator record not independently retrieved.Source 20Source 25
Follow the evidence

Sources & further reading

  1. Current legal library Ifexcapital / Valentis Markets · Accessed 19 Oct 2026
  2. Company and international offer Ifexcapital / Valentis Markets · Accessed 19 Oct 2026
  3. Account overview and professional application Ifexcapital / Valentis Markets · Accessed 19 Oct 2026
  4. Silver account conditions Ifexcapital / Valentis Markets · Accessed 19 Oct 2026
  5. Gold account conditions Ifexcapital / Valentis Markets · Accessed 19 Oct 2026
  6. Platinum account conditions Ifexcapital / Valentis Markets · Accessed 19 Oct 2026
  7. VIP account and shared tier grid Ifexcapital / Valentis Markets · Accessed 19 Oct 2026
  8. Islamic account offer Ifexcapital / Valentis Markets · Accessed 19 Oct 2026
  9. Forex CFD reference schedule Ifexcapital / Valentis Markets · Accessed 19 Oct 2026
  10. Crypto CFD reference schedule Ifexcapital / Valentis Markets · Accessed 19 Oct 2026
  11. Metals CFD reference schedule Ifexcapital / Valentis Markets · Accessed 19 Oct 2026
  12. Energy and agricultural CFD schedule Ifexcapital / Valentis Markets · Accessed 19 Oct 2026
  13. Share CFD reference schedule Ifexcapital / Valentis Markets · Accessed 19 Oct 2026
  14. Index CFD reference schedule Ifexcapital / Valentis Markets · Accessed 19 Oct 2026
  15. Browser trading capabilities Ifexcapital / Valentis Markets · Accessed 19 Oct 2026
  16. Mobile trading and Match Trade identification Ifexcapital / Valentis Markets · Accessed 19 Oct 2026
  17. Support channels and hours Ifexcapital / Valentis Markets · Accessed 19 Oct 2026
  18. Current client terms Ifexcapital / Valentis Markets · Accessed 19 Oct 2026
  19. Current risk disclosure Ifexcapital / Valentis Markets · Accessed 19 Oct 2026
  20. Account verification policy Ifexcapital / Valentis Markets · Accessed 19 Oct 2026
  21. Withdrawal policy Ifexcapital / Valentis Markets · Accessed 19 Oct 2026
  22. Complaint procedure Ifexcapital / Valentis Markets · Accessed 19 Oct 2026
  23. Privacy and group processing Ifexcapital / Valentis Markets · Accessed 19 Oct 2026
  24. Anti-money-laundering policy Ifexcapital / Valentis Markets · Accessed 19 Oct 2026
  25. Official public register: individual record not retrieved Financial Services Commission, Mauritius · Accessed 19 Oct 2026
  26. Mandatory online complaint route from 16 March 2026 Financial Services Commission, Mauritius · Accessed 19 Oct 2026
  27. Official complaint-portal entry point Financial Services Commission, Mauritius · Accessed 19 Oct 2026
  28. 22 April 2024 warning naming ifexcapital.com/es Comisión para el Mercado Financiero, Chile · Accessed 19 Oct 2026
  29. 6 June 2025 warning naming IFEX CAPITAL Superintendencia del Mercado de Valores, Panama · Accessed 19 Oct 2026
  30. Match-Trader platform name and provider Match-Trade Technologies · Accessed 19 Oct 2026

This profile reports dated public information, including broker-published services and terms. It does not independently test or guarantee execution, pricing or withdrawals. Inclusion is not an endorsement. Permissions and protections apply only to the named legal entity, service and client category; check the current official records and your contract.

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