Accounts & headline costs
Sections ↑GBM combines Mexican brokerage, US investing, cash-management products, funds, recommended portfolios and retirement investing in one app. The products share an interface but not a single fee, settlement or liquidity rule. Smart Cash uses short-term repos; Trading MX uses exchange securities; Trading USA can include fractions; Smart Cash Dólares is a fund with its own annual charge; and an advised portfolio may need time to sell its holdings before money reaches a bank.[13][3][1][6]
Account comparison01
Account and service routes at a glance
| Account or route | Customer scope | Headline condition |
|---|---|---|
| Smart Cash | Mexican cash-management investment from MXN100 | Invests through CETES repos; no GBM commission, but a one-business-day permanence rule affects withdrawals.Source 3Source 2Source 7 |
| Smart Cash Dólares | Dollar-denominated fund route opened from MXN100 | 1.5% annual management charge plus VAT; withdrawal normally takes two or three business days.Source 5Source 2Source 6 |
| Trading MX | Mexican exchange securities | Whole-instrument purchase amount required; brokerage tier depends on the prior three-month average amount traded.Source 1Source 2 |
| Trading USA | US market access from MXN100 | Whole or fractional eligible securities; product, FX, custody and tax terms apply.Source 2Source 13 |
| GBM Advisory recommended portfolios | Suggested minimum MXN500 | Annual portfolio charge plus VAT depends on the selected portfolio and underlying funds.Source 1Source 2 |
| PPR | Retirement investment route from MXN10,000 | Tax and withdrawal rules are wrapper-specific.Source 2 |
Broker essentials02
Opening essentials
| Measure | Value | Context |
|---|---|---|
| Smart Cash starting amount | MXN100 | Published minimum; the deposit is invested in one-business-day repos.Source 3Source 2 |
| Trading USA starting amount | MXN100 | Eligible whole or fractional instruments.Source 2 |
| Recommended portfolio guide | MXN500 | Provider recommendation rather than a universal hard minimum for every portfolio.Source 2 |
| PPR initial amount | MXN10,000 | Retirement-product terms and tax rules apply.Source 2 |
| Legal company | Grupo Bursátil Mexicano, S.A. de C.V., Casa de Bolsa | Match the CNBV supervised-entity record and CASFIM 013007.Source 15Source 14 |
GBM’s commission FAQ uses the amount operated on average during the previous three months to determine the Trading MX brokerage tier. This is not the same as account balance, one order size or the amount deposited that day.[1]
Products & platforms
Sections ↑Availability03
Products and what is actually held
| Product | Published access | Important boundary |
|---|---|---|
| Smart Cash | CETES repo cash-management strategy | Daily yield is investment income; availability follows business-day and repo rules.Source 3Source 7 |
| Smart Cash Dólares | GBMDOL fund route | Fund management charge, currency exposure and multi-day withdrawal timing apply.Source 5Source 6 |
| Trading MX | Mexican listed securities and eligible funds | Brokerage, exchange settlement, instrument price and tax treatment matter.Source 1Source 13 |
| Trading USA | Eligible US securities including fractions | Not every security or corporate action is necessarily supported; currency and foreign-market risks remain.Source 2Source 13 |
| Recommended portfolios | Portfolio of funds selected under the advisory service | Annual portfolio and underlying-fund expenses are separate from Trading MX brokerage.Source 1 |
| Funds | Debt and equity funds with series-specific documents | Debt funds have no brokerage under the FAQ; annual fund expenses still apply.Source 1 |
Platforms & products04
Platforms and tools
| Platform or tool | Verified capability | Boundary |
|---|---|---|
| GBM app | Account opening, investment, transfers, portfolio and security controls | Feature availability depends on the product and authorised device.Source 13Source 11 |
| GBM web access | Account information and supported investment workflows | No independent uptime or execution test performed.Source 13 |
| Legacy GBM+ app | Replaced by the current GBM app | Same login was retained; platform migration is distinct from a new legal entity.Source 9 |
| Authorised device | Security control for sensitive access | Device change or recovery can temporarily limit transactions.Source 11Source 10 |
| Public API / copy trading | No unrestricted retail API or native copy programme established | Do not infer delegation from recommended portfolios or app automation.Source 13 |
Smart Cash is often described in cash-like language, but the official FAQ states that deposits are invested in one-business-day CETES repos. A recommended portfolio can in turn hold several funds. Those legal and liquidity structures are more important than the fact that both are visible under “Mis cuentas.”[3][7][1]
Fees & holding costs
Sections ↑Pricing & charges05
Core charges
| Charge | Published amount | Scope or trigger |
|---|---|---|
| Smart Cash | No GBM commission | Investment return and repo conditions remain.Source 1Source 3 |
| Smart Cash Dólares | 1.5% annually + VAT | Fund management charge deducted daily from current balance.Source 5Source 1 |
| Trading MX — average up to MXN1m | 0.25% brokerage | Tier uses prior three-month average amount operated.Source 1 |
| Trading MX — above MXN1m to MXN3m | 0.20% | Same tier methodology.Source 1 |
| Trading MX — above MXN3m to MXN5m | 0.15% | Same tier methodology.Source 1 |
| Trading MX — above MXN5m to MXN10m | 0.125% | Same tier methodology.Source 1 |
| Trading MX — above MXN10m | 0.10% | Highest published activity band.Source 1 |
| Debt funds | No brokerage | Fund expenses and instrument risk remain.Source 1 |
Pricing & charges06
Worked cost examples
| Example | Calculated amount | Assumptions |
|---|---|---|
| MXN20,000 Trading MX order at 0.25% tier | MXN50 brokerage | Excludes VAT, exchange/market charges, spread and tax.Source 1 |
| MXN500,000 order at 0.10% tier | MXN500 brokerage | Tier depends on prior three-month average activity, not this order alone.Source 1 |
| MXN100,000 Smart Cash Dólares balance | MXN1,500 annual charge before VAT, approximately | 1.5% annual rate; daily deduction and balance changes mean realised amount varies.Source 5 |
Pricing & charges07
Other costs and continuing charges
| Item | Published treatment | Practical consequence |
|---|---|---|
| Recommended portfolio | Annual charge + VAT shown in the app | Rate depends on the selected portfolio and underlying funds.Source 1 |
| Fund annual expense | Published FAQ range around 1%–2.75% | Series and investor type determine the actual DICI charge.Source 1 |
| Withdrawal | No separate Smart Cash Dólares deposit/withdrawal commission stated | Settlement and fund liquidation timing still apply.Source 5Source 6 |
| Currency and foreign-market costs | Product-specific | Trading USA and dollar products can involve FX, market spread and tax not captured by Trading MX brokerage.Source 13Source 2 |
The commission table is product-specific. A customer should not apply the Trading MX percentage to Smart Cash, a debt fund, Trading USA or a recommended portfolio; each uses a different economic and charging structure.[1]
Execution & trading rules
Sections ↑Specifications08
Order handling and market access
| Rule or route | Published operation | Consequence |
|---|---|---|
| Trading MX order | Executed under the supported Mexican market workflow | Instrument price, liquidity, settlement and tiered brokerage apply.Source 13Source 1 |
| Trading USA fractional order | Eligible securities can be purchased in fractions | Fractional support does not establish transferability or eligibility for every symbol.Source 2 |
| Recommended portfolio | GBM Advisory selects/maintains the portfolio under product terms | It is not a copy-trading feed controlled by an outside strategy provider.Source 1 |
| Smart Cash deposit | Invested immediately in one-business-day repos | Cash cannot be withdrawn until the permanence period is completed.Source 7Source 3 |
Trading & service hours09
Sessions, settlement and order timing
| Situation | Published treatment | Boundary |
|---|---|---|
| Smart Cash / Trading MX withdrawal cutoff | Business days 07:30–13:30 Mexico City time | After cutoff, processing moves to the next business day.Source 6 |
| Smart Cash repo permanence | One business day; two when funded after cutoff | Regulatory/product hold differs from a security freeze.Source 7 |
| Smart Cash Dólares withdrawal | Two business days before cutoff; three after | Fund settlement, then bank transfer.Source 6 |
| Recommended portfolios | Up to five business days | Underlying securities must be sold before transfer.Source 6 |
| US and Mexican market orders | Underlying market calendars and sessions | No universal 24/7 securities execution established.Source 13 |
GBM describes withdrawal time more precisely than public execution-quality statistics. This profile therefore records the documented product mechanics without inventing fill-speed, price-improvement or uptime claims.[6][13]
Deposits, withdrawals & transfers
Sections ↑Transfer terms10
Funding and available cash
| Route | Published process | Restriction or timing |
|---|---|---|
| Smart Cash CLABE | Use the unique CLABE shown in the app | Account ownership and security controls apply.Source 4 |
| Transfer between GBM products | Use Mis cuentas > Transferir | Product cutoff and settlement can delay onward withdrawal.Source 8 |
| Trading USA to Smart Cash | Business-day transfer window under current FAQ | Immediate display does not cancel the one-day repo permanence rule.Source 7 |
| Bank funding | Deposit through the registered workflow | A visible deposit can be invested but temporarily non-withdrawable.Source 4Source 7 |
Transfer terms11
Withdrawals and transfers
| Action | Published process | What changes the timing |
|---|---|---|
| Smart Cash / Trading MX before 13:30 | Published arrival in minutes for eligible cash | Trading MX instrument liquidation can instead take one to five business days.Source 6Source 8 |
| After 13:30 | Processed next business day | Weekend/holiday calendar applies.Source 6 |
| Smart Cash Dólares | Two business days before cutoff; three after | Fund and currency route differs from peso Smart Cash.Source 6 |
| Recommended portfolio | Up to five business days | Underlying holdings must be sold.Source 6 |
| Active withdrawal request | Wait for completion before making another | Provider states only one active request can proceed at a time.Source 6 |
GBM describes withdrawals in three stages: request, liquidation where necessary, and bank transfer. That sequence explains why the account value can exceed immediately withdrawable cash.[8][6]
Protection & regulation
Sections ↑Essentials12
Legal entity and authority evidence
| Measure | Value | Context |
|---|---|---|
| Contracting brokerage | Grupo Bursátil Mexicano, S.A. de C.V., Casa de Bolsa | Use the exact company, not only the GBM app name.Source 15Source 14 |
| CNBV record | CASFIM 013007; active supervised brokerage-house record | Current official search should be repeated before relying on a specific permission.Source 15 |
| Supervisory category | Casa de Bolsa | Brokerage-house authorisation and market conduct do not guarantee investment results.Source 14 |
| Platform migration | GBM+ replaced by GBM app using the same login | A software migration is not evidence of a different account provider.Source 9 |
Protections & eligibility13
Protection depends on the asset and account
| Arrangement | Relevant scope | What it does not cover |
|---|---|---|
| Brokerage securities | Held within the Mexican securities-market custody and settlement chain | Does not protect from market loss, issuer default or unsuitable investment choice.Source 14 |
| Smart Cash repos | Exposure follows the repo and underlying eligible instruments | Cash-management wording is not bank-deposit insurance.Source 3Source 7 |
| Funds and recommended portfolios | Fund assets and product documents govern | Annual charges and investment risk remain; no guaranteed return.Source 1 |
| CNBV supervision | Firm authorisation and supervisory framework | Not a private insurance policy or compensation promise for every client loss.Source 15Source 14 |
| Private blanket insurance | No universal per-client policy limit established | Do not invent coverage from the GBM brand or the app’s security controls.Source 10Source 14 |
The reviewed sources establish a supervised Mexican brokerage and product-specific custody/investment structures. They do not establish a universal private insurance amount covering every GBM balance, market loss or delayed withdrawal.[15][3][1]
Opening an account & support
Sections ↑Process14
Application and account administration
| Stage | Published requirement | Operational detail |
|---|---|---|
| Digital application | Provide identity, tax and contact information | Approval and product availability depend on checks.Source 13 |
| Authorised device | Register and protect the device used for sensitive actions | Recovery or device replacement can temporarily limit access.Source 11Source 10 |
| Product selection | Open/use the relevant Smart Cash, Trading or advisory account | Minimums and liquidity differ by product.Source 2 |
| Bank link / CLABE | Use the individual account details shown in the app | Verify recipient and never rely on unverified payment instructions.Source 4Source 10 |
Verified service routes
GBM customer serviceTelephone
GBM WhatsAppTelephone
+52 55 2690 5840Source 12
Scope Published customer-service messaging number; verify within official site/app.
Unidad Especializada (UNE)Email
UNE telephoneTelephone
CNBV user attentionWebsite
https://www.gob.mx/cnbv/acciones-y-programas/atencion-a-usuariosSource 16
Scope Regulatory information route; individual redress scope differs.
Process15
When the platform or device is unavailable
| Situation | Published route | Limitation |
|---|---|---|
| App unavailable | Use verified telephone/WhatsApp and web channels | No guaranteed manual-dealing tariff or fill established.Source 12 |
| Device not authorised | Complete the official device-security process | Temporary access restriction is separate from account closure.Source 11Source 10 |
| Order or withdrawal status uncertain | Check product history and contact verified support | Do not duplicate requests while an active withdrawal is pending.Source 6Source 12 |
| Legacy GBM+ app unavailable | Use current GBM app with the same login | Migration guidance does not imply lost ownership or a new company.Source 9 |
Additional services
Sections ↑Reference table16
Additional services and account controls
| Service | Verified scope | Control or cost |
|---|---|---|
| GBM Advisory | Recommended portfolios using selected funds | Annual portfolio charge plus underlying expenses; not customer-directed copy trading.Source 1 |
| Smart Cash | Cash-management investment through repos | Business-day cutoff and permanence rule.Source 3Source 7 |
| Trading USA fractions | Lower-value US market access | Eligibility and foreign-market/currency risks remain.Source 2 |
| PPR | Retirement investing route | Tax and access rules are product specific.Source 2 |
Reference table17
Records, currency and technical access
| Research point | Published outcome | Boundary |
|---|---|---|
| Statements and tax records | Digital account and product documents available through the app | Download annual and transaction records; confirm product-specific Mexican/foreign tax reporting.Source 13 |
| Order count / validity | No universal public order-count ceiling established | Use live ticket and account history.Source 13 |
| Device persistence | Accepted market/withdrawal instructions can remain after app closure | Reconcile before re-entering.Source 11Source 6 |
| Security recovery / withdrawal hold | Authorised-device controls plus repo permanence and product settlement | No single universal withdrawal hold.Source 11Source 7Source 6 |
| Currency handling | Peso, dollar fund and US trading routes differ | Do not assume one automatic conversion rate or timing.Source 5Source 2 |
| API reach | No unrestricted public retail trading/withdrawal API established | App functions remain permissioned.Source 13 |
| AI authority | No autonomous AI order or payment authority established | Recommended portfolios are a product/service, not a blank trading mandate.Source 1Source 13 |
Company background & evidence
Sections ↑Entities & regulation18
Company identity and evidence
| Item | Current evidence | Interpretation |
|---|---|---|
| Legal identity | Grupo Bursátil Mexicano, S.A. de C.V., Casa de Bolsa | GBM is the consumer-facing brand.Source 15 |
| Supervisory evidence | CNBV supervised-entity record; CASFIM 013007 | Entity identifier/status should be rechecked for a current decision.Source 15 |
| Platform evolution | GBM+ retired in favour of GBM app | Same credentials; not an automatic legal-entity migration.Source 9 |
| Research date | 15 October 2026 | Fees, cutoffs and product features can change.Source 1Source 6 |
The strongest identity check is the legal brokerage-house record, while the app name is a service interface. The profile therefore treats GBM+ to GBM as a technology transition and keeps the contracting company, product and custody structure separate.[15][9]
- Headquarters
- Mexico City, Mexico
Legal entities & licences
These are source-dated records, not a blanket assessment of the broker. Read each issuer, identifier, status and scope together.
Grupo Bursátil Mexicano, S.A. de C.V., Casa de Bolsa
| Issuer & identifier | Recorded status | Date & scope |
|---|---|---|
| Comisión Nacional Bancaria y de ValoresCASFIM 013007 | Authorised | Checked 15 Oct 2026Named supervised brokerage-house record; CASFIM is the official entity reference, not an investment guarantee.Source 15 |
Additional Information
Sections ↑Sources & further reading
- Product commissions and fund charges GBM · Accessed 15 Oct 2026
- Minimum investment by product GBM · Accessed 15 Oct 2026
- Smart Cash product and CETES repo structure GBM · Accessed 15 Oct 2026
- Smart Cash funding and individual CLABE GBM · Accessed 15 Oct 2026
- Smart Cash Dólares annual management charge GBM · Accessed 15 Oct 2026
- Withdrawal windows and product-specific arrival times GBM · Accessed 15 Oct 2026
- One-business-day repo permanence rule after Smart Cash deposit GBM · Accessed 15 Oct 2026
- Bank withdrawal workflow and three-stage process GBM · Accessed 15 Oct 2026
- Migration from GBM+ to the GBM app GBM · Accessed 15 Oct 2026
- Account and investment security guidance GBM · Accessed 15 Oct 2026
- Authorised-device security control GBM · Accessed 15 Oct 2026
- Customer service, WhatsApp, UNE and official contacts GBM · Accessed 15 Oct 2026
- GBM product and platform overview GBM · Accessed 15 Oct 2026
- Mexican brokerage-house supervision and functions Comisión Nacional Bancaria y de Valores · Accessed 15 Oct 2026
- CNBV supervised-entity search Comisión Nacional Bancaria y de Valores · Accessed 15 Oct 2026
- CNBV user-attention routes Comisión Nacional Bancaria y de Valores · Accessed 15 Oct 2026
This profile reports dated public information, including broker-published services and terms. It does not independently test or guarantee execution, pricing or withdrawals. Inclusion is not an endorsement. Permissions and protections apply only to the named legal entity, service and client category; check the current official records and your contract.