EPIDI: EU mobile trading, CFD products, conflicting fees and client protections

EPIDI offers mobile forex and multi-asset CFDs. This profile follows the Cyprus retail route; the global website identifies a separate Mauritius company with different terms and protections.[1][25]

The categorisation policy requires at least two of three professional opt-up criteria: ten significant trades per quarter over the preceding four quarters, a financial-instrument portfolio above EUR 500,000, or at least one year in a relevant financial-sector role. Professional classification can reduce protections.[13]

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For applicable share and index CFDs, EPIDI describes dividend adjustments to long and short positions, adjustments for splits and spin-offs, and possible closure after delisting. These are contract adjustments, not shareholder voting rights. The product page says instrument-specific commission is displayed before execution.[3]

The public platform material does not establish desktop/browser parity or which advanced functions persist after the device disconnects. No MT4 or MT5 account is assumed from general industry availability.[4]

Fee policy describes currency conversion on transfers, realised results and fees. Agreement §20.1 instead normally requires account-currency deposits and rules out converting credited balances. The service scope and current conversion rate remain unresolved.[5][6]

The policy does not establish a universal maximum open-order count or a complete current stop/freeze-distance schedule. Its named venues are a routing disclosure, not measured evidence of fill speed, best price or the route taken by a particular order.[7]

The risk policy warns that technical failure can prevent execution. Closing an order window does not cancel an instruction, and resubmitting an unconfirmed instruction can duplicate it. The published support channels below are not documented as an emergency telephone-dealing service authorised to accept closing orders.[18][19]

Bank-arrival timing remains separate.[6]

The support page offers technical and general assistance but does not publish a complete timed service schedule. No response speed or 24-hour dealing availability has been tested.[19]

Annual aggregate costs are emailed in money and as a percentage of invested funds, in account currency. CSV trade exports, tax certificates and post-closure access are not established.[5]

The June 2026 privacy policy describes identity, address, tax-residence, financial and bank information used for onboarding and service provision. Contact-list access for the asset-send feature is described separately. A public lost-authenticator procedure and a fixed post-reset withdrawal hold were not established.[23]

The EU site promotes transfers between EPIDI users for eligible assets and subject to applicable terms. This does not establish that every CFD can be transferred or that assets can be delivered in specie to an external broker. No transferable cash bonus is included in the account economics.[1]

The regulator record includes portfolio-management and investment-advice permissions. Those permissions do not establish an available managed-account mandate, its minimum investment or its fee. The public EU platform material does not document a customer API, copy-disconnection rules or an AI service with trading authority.[2][4]

The company’s 2025 Pillar 3 report, published in April 2026, dates its incorporation to 20 September 2022. This corporate history is distinct from the 2025 authorisation date and the website’s references to its team’s experience. The report is a dated company disclosure, not a current independent solvency assessment.[24]

The global footer names EPIDI MU Limited, registration C197684 GBC, and claims Mauritius investment-dealer licence GB23201808. An exact current official Mauritius entry was not retrieved. That separate claim is retained as not verified; Cyprus ICF coverage is not assigned to Mauritius accounts.[25]