EC Markets Limited in Mauritius operates the international site profiled here. Other group permissions do not extend automatically to this contract. The site excludes UK, EU and US residents and locations where use breaches local restrictions.[1]
Account tiers and order limits
Sections ↑Account comparison01
Mauritius account comparison
All three use market execution with 0.01–50-lot orders and no total order-count cap. Swap-free access requires a request.[2]
EUR/USD pricing and the meaning of a published minimum
Sections ↑Markets and product-specific limits
Sections ↑Account comparison03
Market coverage
| Market | Published instruments or scope | Trading form |
|---|---|---|
| Forex | Major, cross and exotic pairs | Leveraged currency-price contracts.Source 3 |
| Precious metals | XAUUSD and XAGUSD | Gold and silver price exposure through the account.Source 7 |
| Energy | XBRUSD and XTIUSD | Spot Brent and WTI price contracts; no physical oil delivery service is established by the product page.Source 8 |
| Indices | US, European and Asian indices, plus USDIDX | Index derivatives rather than ownership of the component stocks.Source 9 |
| Cryptocurrencies | ADA, BCH, BTC, ETH, LTC, SOL and XRP against USD | Crypto price trading; the CFD account is not a coin-custody or wallet-transfer product.Source 10 |
| US stocks | More than 20 advertised US stock CFDs | No share ownership or voting rights; the stock-specific terms below apply.Source 11 |
Pricing & charges04
Stock CFD dealing conditions
| Item | Published position |
|---|---|
| Size and quote precision | The schedule represents one share per contract, minimum one and maximum 1,000 shares; minimum price movement USD 0.01.Source 11 |
| Costs | USD 0 dealing commission, spreads from 0.25 points, and no additional platform or market-data fee on the product page. Overnight financing can still apply.Source 11 |
| Platforms | MT5 and the Android EC Markets app. The stock page explicitly directs users to those platforms, rather than MT4.Source 11 |
Pricing & charges05
Leverage by product
| Product group | Published maximum | Scope |
|---|---|---|
| Major and minor forex | 1:1,000 | Fixed by asset class, rather than reduced automatically by balance or traded volumeSource 6 |
| Exotic forex | 1:100 | Pair-specific availability and permitted exposure still applySource 6 |
| Precious metals | 1:1,000 | Published metals ceilingSource 6 |
| Energy | 1:400 | Published energy ceilingSource 6 |
| Indices | 1:500 | Published index ceilingSource 6 |
| Cryptocurrencies | 1:200 | Published crypto ceilingSource 6 |
| Stocks | 1:20 | Stock product scheduleSource 11 |
The leverage page reserves the ability to impose a maximum of 1:30 when necessary. Its equal-size gold hedge example uses zero margin, but this does not make the combined position free of spread, financing or execution risk. Releasing one hedge leg changes the exposure and margin calculation.[6]
Trading & service hours06
Financing and market-time considerations
| Item | Published treatment |
|---|---|
| Daily rollover | The pricing page states 00:00 GMT+2 and flags daylight-saving changes.Source 5 |
| Three-day financing | Its published Wednesday-to-Thursday convention carries three days’ interest; apply the actual instrument’s specification rather than assuming every product uses the same calendar.Source 5 |
| Live versus indicative prices | The account and instrument pages distinguish displayed indicative quotes from the actual market order; changing market conditions affect executable spread.Source 5 |
Opening documents, funding and cash access
Sections ↑Account comparison07
Individual onboarding documents
| Requirement | Published examples or condition |
|---|---|
| Identity | Passport, identity card or driving licence; document acceptance and certification follow the onboarding process.Source 22 |
| Residential address | Recent utility, bank or credit-card statement, or lease; normally no more than three months old. An identity document containing the address may satisfy this requirement unless enhanced checks apply.Source 22 |
| Certification and language | The policy calls for certified true copies and an English or French translation where necessary. Account approval follows completion of due diligence.Source 22 |
Account comparison08
Company-account documentation
| Category | Published requirements |
|---|---|
| Legal existence and control | Incorporation/licensing records, constitutional documents, directors/shareholders and ultimate beneficial ownership details, plus the ownership structure.Source 22 |
| Financial and personal evidence | Accounts or annual report, or six months of bank statements for source-of-funds evidence; relevant principals undergo identity checks. A company older than one year can require good-standing evidence.Source 22 |
Pricing & charges09
Payment arrangements and contractual limits
| Item | Published position | Practical effect |
|---|---|---|
| Funding methods | The risk policy discusses bank transfers, payment cards and virtual-card arrangements. | Available channels and their limits depend on the authenticated account.Source 21 |
| Repayment when the relationship ends | The risk policy specifies return to the original source when EC disengages from a client. | This clause addresses termination repayments; normal withdrawal restrictions are set out in the agreement.Source 21 |
| Processing claim | The pricing page advertises no deposit fee and withdrawal credit within two hours. | It supplies no complete method-by-method timetable; this is a company claim, not an observed payout test.Source 5 |
| Release of funds | Agreement clause 21.13 permits refusal for changed bank details, insufficient remaining margin, security concerns, suspected fraud or legal restrictions. | Open-position equity is not automatically withdrawable cash.Source 20 |
| Investigation holds | Clause 21.14 permits withholding or suspension for suspected rule or market-abuse breaches, including a withdrawal hold of up to six months. | This contractual exception qualifies the advertised payment speed.Source 20 |
Protections & eligibility10
Non-trading costs and client-money treatment
| Item | What the governing material establishes |
|---|---|
| Dormant accounts and extra services | The Mauritius agreement reserves dormant-account and additional administrative charges; it does not establish a universal zero-inactivity-fee commitment.Source 20 |
| Conversion and external costs | Applicable currency conversion, bank charges, taxes and other agreed charges can affect the amount credited or returned.Source 20 |
| Client funds | The agreement permits pooled client-money arrangements and placement outside Mauritius, where legal treatment can differ; interest is not ordinarily payable to the client.Source 20 |
| Statutory compensation | The Mauritius risk policy expressly says clients are not covered by a statutory compensation arrangement. Group licences or a marketing insurance claim do not establish such cover for this contract.Source 21 |
| Negative-balance protection | Company material advertises protection, while the site warns losses may exceed deposits. The applicable scope needs confirmation.Source 24Source 1 |
Platforms, analysis and account administration
Sections ↑Platforms & products11
Platform and app capabilities
| Service | Published function | Relevant limit |
|---|---|---|
| MT4 | Chart analysis and desktop/mobile account access | Product availability follows the account and server.Source 13 |
| MT5 | 21 chart timeframes and more than 80 technical indicators/analysis tools in the published platform description | Instrument eligibility still follows the account and server.Source 14 |
| EC Markets App | Trading, funding and managing accounts on iOS and Android | The stock-CFD product page currently limits app access to Android.Source 12Source 11 |
| Portal and support | Account funding follows approval through the portal; general contact is [email protected] | Use the dedicated Mauritius compliance address for a formal complaint.Source 16Source 23 |
Platforms & products12
Order-handling details in the Mauritius risk policy
| Operational point | Published treatment |
|---|---|
| Queued requests | Only one instruction is accepted in the queue; another request can be ignored while the order is locked.Source 21 |
| Closing the order window | Closing a screen does not cancel an instruction already sent to the server. Resubmitting before the result arrives can create an unintended trade.Source 21 |
| Fast or disconnected markets | Execution can take longer during abnormal conditions. The policy treats the live server’s quote record as authoritative when the client terminal misses data.Source 21 |
Platforms & products13
EC Insights, powered by Acuity
| Component | Published function |
|---|---|
| Cost and installation | Published as free access; an Acuity tool integrates Insights and the economic calendar into MT4 or MT5.Source 15 |
| Market analysis | Sentiment, momentum, volatility and asset-level analysis combine market context with technical structure.Source 15 |
| Trading ideas | Entry levels, stop guidance, profit targets and confidence scores; the site supports acting on an idea through connected trading tools.Source 15 |
| Role of the service | Research supplied through Acuity is a decision-support input. The page says it is not investment advice and does not guarantee a trading result.Source 15 |
Complaint handling and entity-specific regulatory history
Sections ↑Protections & eligibility14
Mauritius complaint route
| Step | Published process |
|---|---|
| Submit | Email [email protected] or call +230 467 2000; include account number, name, contact details, the issue, affected transaction and its date/time.Source 23 |
| Acknowledgement | The policy says the company will contact the complainant within 48 hours and identify a contact person.Source 23 |
| Resolution | Some matters take more than five business days. The target is four weeks; the policy gives eight weeks as the latest handling period and provides for progress communication.Source 23 |
| External route | The agreement identifies the Office of Ombudsperson for Financial Services in Mauritius for relevant unresolved disputes.Source 20 |
The following history concerns the New Zealand legal entity, previously called CTRL Investments Limited. It does not describe enforcement against the Mauritius account provider. Current licence status and past regulatory action answer different questions and are shown together.[17][18]
Event timeline15
New Zealand entity: authority-published record
| Date | Authority finding or status |
|---|---|
| 2 November 2023 | FMA announced a NZD 7,500 infringement notice for failing to file the financial statements for the year ended 31 March 2023 by the statutory deadline.Source 19 |
| 19 July 2024 | FMA censured CTRL for net-tangible-asset shortfalls and late compliance reporting. It stated capital had been restored, the firm cooperated, and there were no retail clients or open positions during the breaches.Source 18 |
| 15 August 2024 / current check | The authority records the name change to EC Markets Financial Limited; the current named provider page shows an active Derivatives Issuer licence, FSP197465.Source 17Source 18 |
Company background & evidence
Sections ↑Legal entities & licences
These are source-dated records, not a blanket assessment of the broker. Read each issuer, identifier, status and scope together.
EC Markets Limited
| Issuer & identifier | Recorded status | Date & scope |
|---|---|---|
| Financial Services Commission MauritiusGB21200130 | Not verified | Checked 10 Oct 2026Broker disclosure; current named-firm FSC record not established.Source 1 |
EC Markets Limited
| Issuer & identifier | Recorded status | Date & scope |
|---|---|---|
| Financial Services Authority SeychellesSD009 | Authorised | Checked 10 Oct 2026The live FSA capital-markets directory names the company; the broker supplies the licence number.Source 1Source 25 |
EC Markets Group Ltd
United KingdomSource 1
| Issuer & identifier | Recorded status | Date & scope |
|---|---|---|
| Financial Conduct Authority571881 | Not verified | Checked 10 Oct 2026Source 1 |
EC Markets Financial Limited
| Issuer & identifier | Recorded status | Date & scope |
|---|---|---|
| Financial Markets AuthorityFSP197465 | Authorised | Checked 10 Oct 2026The named FMA record shows an active Derivatives Issuer licence.Source 17 |
| Australian Securities and Investments Commission414198 | Not verified | Checked 10 Oct 2026Source 1 |
| Financial Sector Conduct Authority51886 | Not verified | Checked 10 Oct 2026Source 1 |
EC Markets Securities & Financial Promotion L.L.C
United Arab EmiratesSource 1
| Issuer & identifier | Recorded status | Date & scope |
|---|---|---|
| Capital Market Authority20200000281 | Not verified | Checked 10 Oct 2026Broker-disclosed Category 5 ranking/advice; client-money and asset custody excluded. Named authority record not verified.Source 1 |
Sources & further reading
- Homepage - EC Markets EC Markets · Accessed 10 Oct 2026
- EC Markets | Account Types | Flexible Forex & CFD Accounts EC Markets · Accessed 10 Oct 2026
- EC Markets | Trade Forex Pairs | Spreads As Low as Zero Pips EC Markets · Accessed 10 Oct 2026
- Trading Terms Explained: Pips, Lots, Spreads & Leverage EC Markets · Accessed 10 Oct 2026
- EC Markets | Pricing & Spreads | Trading Conditions EC Markets · Accessed 10 Oct 2026
- EC Markets | Leverage Up to 1:1000 | Smarter Risk Control EC Markets · Accessed 10 Oct 2026
- EC Markets | Trade Precious Metals | Gold & Silver EC Markets · Accessed 10 Oct 2026
- EC Markets | Trade Energy Markets Today | Crude Oil EC Markets · Accessed 10 Oct 2026
- EC Markets | Trade Indices | S&P 500, NASDAQ, Dow and more EC Markets · Accessed 10 Oct 2026
- EC Markets | Trade Cryptocurrency CFDs | BTC, ETH, and More EC Markets · Accessed 10 Oct 2026
- Stock CFD Trading | Trade 20+ US Stock CFDs | EC Markets EC Markets · Accessed 10 Oct 2026
- EC Markets | Mobile Trading App | Trade Anytime, Anywhere EC Markets · Accessed 10 Oct 2026
- EC Markets | MetaTrader 4 (MT4) | Desktop & Mobile Trading EC Markets · Accessed 10 Oct 2026
- EC Markets | MetaTrader 5 (MT5) Platform | Trade Smarter EC Markets · Accessed 10 Oct 2026
- EC Insights | AI-Powered Market Intelligence & Trading Insights EC Markets · Accessed 10 Oct 2026
- EC Markets | Contact Us | We're Here to Help EC Markets · Accessed 10 Oct 2026
- EC Markets - Derivatives Issuers | Financial Markets Authority Financial Markets Authority · Accessed 10 Oct 2026
- FMA censures CTRL for Derivatives Issuer licence breaches | Financial Markets Authority Financial Markets Authority · Accessed 10 Oct 2026
- CTRL Investments Limited issued infringement notice for late financial statements | Financial Markets Authority Financial Markets Authority · Accessed 10 Oct 2026
- Client Agreement — EC Markets Limited Mauritius, 15 July 2026 EC Markets · Accessed 10 Oct 2026
- Risk Disclosure Policy — Mauritius, 21 October 2025 EC Markets · Accessed 10 Oct 2026
- Client Onboarding Process — individual and corporate documents EC Markets · Accessed 10 Oct 2026
- Complaint Handling Policy — Mauritius EC Markets · Accessed 10 Oct 2026
- Company discussion of negative-balance protection and trading support EC Markets · Accessed 10 Oct 2026
- Capital Markets regulated entities: EC Markets Limited Financial Services Authority Seychelles · Accessed 10 Oct 2026
This profile reports dated public information, including broker-published services and terms. It does not independently test or guarantee execution, pricing or withdrawals. Inclusion is not an endorsement. Permissions and protections apply only to the named legal entity, service and client category; check the current official records and your contract.