Bullwaves: MT5 account terms, swap-free limits, cash access and copying

Bullwaves’ homepage lists three MT5 accounts. Separate account guides give different entry and pricing figures.[1]

The Standard STP guide dated 28 August 2026 instead gives 50 units of the chosen account currency, or HKD 400 / JPY 5,000, and zero trading commission. Its lower entry figure conflicts with the homepage’s USD 100. The RAW guide separately advertises spreads from zero; neither that guide nor the homepage establishes a complete numeric ECN commission tariff.[3][4][1]

The base-currency guide lists AUD, USD, GBP, EUR, NZD, SGD, JPY, CAD and HKD, with availability depending on account type. A choice of base currency is distinct from the currency accepted by a particular payment method.[5]

View full spreads & trading costs

The Key Facts Statement describes bilateral, leveraged, over-the-counter CFDs. Clients receive price exposure rather than ownership of the underlying asset. The product range spans FX, indices, shares, metals, other commodities and ETFs.[27][2]

The Key Facts Statement uses a 100,000-unit currency lot in its EUR/USD illustration. That example explains exposure and margin; its hypothetical exchange rate is not a current market quote. The website also uses inconsistent total-product counters, so those counters are not treated as a checked instrument inventory.[27][7]

The Key Facts Statement distinguishes spreads, share/futures CFD commissions, conversion costs and overnight financing. Conversion can apply to realised profit, loss and charges in a currency different from the account base. The public materials reviewed do not establish every payable commission amount or conversion markup.[27]

Bullwaves offers MT5 desktop, browser and Android/iOS access. The current homepage also links an Android Client Area app for account administration. The portal handles cash movements and settings; trading and read-only investor credentials have different permissions.[9][10][1]

Current methods are personalised in Client Portal under Funds → Withdrawal. Bullwaves says availability changes with country, service provider and account conditions. A method shown in the general timing guide is therefore not a promise that every resident can use it.[16]

The platform FAQ gives longer possible card-refund times, including 2–7 working days and occasional longer delays. It places the Funding Team on Monday–Friday, 08:00–21:00, GMT+2 or GMT+3 in daylight saving time. Requests outside those hours move to the next working day.[9]

The same FAQ returns card deposits first, then e-wallet deposits, with profits by bank wire after those refunds. Insufficient free margin, wrong destination details and third-party funding can cause a rejection; the dedicated guide says the reason and next steps arrive by email.[9][17]

Same-base-currency transfers use the dashboard’s Funds function and are described as instantaneous. This statement concerns transfers between internal wallets, not settlement at an external bank. Bonus-credit restrictions remain separate from the ability to move ordinary cash.[18][26]

The FSA lists Equitex Capital Limited, BullWaves and bullwaves.com.[29]

The agreement separates client money from operating funds but permits onward holding with third parties, including omnibus accounts, and warns about insolvency claims. The reviewed agreement does not establish an unconditional negative-balance guarantee or a named external balance-insurance limit.[24]

The website identifies Seychelles licence SD185 for the provider. ETX Services Limited in Cyprus is disclosed as an independent representative and distributor; its registration is not a CySEC licence for this trading account.[2]

The current complaints policy provides a response within 21 business days, with written notice of an extension to 90 business days for complicated cases. An unresolved complaint may be referred to the Seychelles FSA after the company’s process, with the final response and supporting records.[28]

Lost access to a registered email or phone is handled by support using identity evidence and review of the requested replacement details. No fixed withdrawal hold following that change was established. General support availability also does not establish an authorised telephone-order fallback during a terminal outage.[11][2]

The website excludes the United States, Belgium, China, Russia and numerous other named or sanctioned jurisdictions. The international-facing website is not a statement of permission to accept every resident. Bullwaves Prime, linked separately as a prop-trading product, should not be assumed to share the ordinary retail-account contract.[1]

Headquarters

Providence, Mahé, Seychelles provider