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BAAZEX: account-table differences, MT5 access and withdrawal rules

BAAZEX is the trading brand of Seychelles securities dealer BAZ Capital Markets Ltd. Its international CFD offer spans forex and other major markets through an app, WebTrader and MT5. The current site publishes conflicting entry, leverage and protection descriptions that remain important when comparing accounts.

By FXBrokers.ai ResearchOperating status: ActiveSources checked Published Updated
Profile scope

Current BAZ retail route; account grid and app marketing have unresolved pricing/protection differences.

  • The new app’s no-minimum headline differs from the detailed five-account specifications.
  • Published leverage and stop-out figures conflict across the account grid and legal documents.
  • Website terms specify a USD 100 withdrawal minimum; first-trade reimbursement details remain incomplete.

Accounts & headline costs

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BAAZEX’s current homepage promotes one account with no minimum deposit and no trade commission. Its separate account-comparison page publishes tiered entry amounts and spreads. The MT5 page says the app and MT5 use the same account and pricing, so the material does not establish two neatly separated tariffs. The differences below remain unresolved.[1][2][5]

Account comparison01

Published account-grid values

Published account-grid values
AccountMinimum deposit, USDDisplayed spreadMaximum leverage
Cent301.61:400Source 3
Standard1001.61:400Source 3
Premium5,0000.91:400Source 3
Premium Swap Free1000.9; three swap-free days1:200Source 3
ECN10,00001:400Source 3

The grid gives 0.01–100 lots, hedging and 20% stop-out; the Cent contract size is unspecified. USD is live, with EUR and GBP marked coming soon.[2][3]

Another account type requires a new registration or support request.[2]

View full spreads & trading costs

Products & market access

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The company describes more than 1,000 CFDs across forex, cryptocurrencies, shares, indices, commodities and ETFs, including more than 500 stock CFDs. The detailed account grid instead describes 300-plus instruments across forex, metals, indices and energy. Those counts refer to published descriptions rather than an independently reconciled live symbol inventory.[4][3]

Reference table02

Market-level examples

Market-level examples
Product groupPublished distinction
ForexMore than 50 major, minor and exotic currency-pair CFDs; the market page advertises leverage up to 1:5000.Source 6
ETF CFDsSector and broader-market fund exposure through CFDs; the page displays leverage up to 1:2.Source 7
Other marketsShares, indices, metals/commodities and crypto are included in the current broader offer. The company overview publishes up to 1:200 for crypto.Source 4

The risk notice identifies these as OTC derivatives: clients do not receive the underlying currency, share or other asset, and positions are closed through the company’s quotes. ETF CFD access therefore does not create ownership of ETF units or an entitlement to transfer securities to an outside custodian.[10]

Costs & pricing

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The zero-commission website claim is qualified by agreement §4.3: futures and share CFDs can carry commission, with financing and currency-conversion costs also listed. No complete current numeric tariff resolves the discrepancy.[9][1]

Pricing & charges03

Additional pricing conditions

Additional pricing conditions
ItemPublished position
InactivityUp to USD 10 annually after 12 months without transactions; this is not a monthly fee.Source 9
Swap-free tierThe grid specifies three swap-free days. It does not give the later administrative fee, eligible-symbol schedule or method for counting the grace period.Source 3
Funding chargesThe contact FAQ says BAAZEX charges no deposit or withdrawal fee. This does not quantify any receiving-bank or intermediary charge.Source 8
Withdrawal minimumWebsite terms state USD 100 or equivalent. No published exception for a smaller residual balance was established.Source 11

Leverage requires the same care as entry deposits: the forex page’s 1:5000 ceiling differs from the account grid’s 1:400, while the MT5 page also uses a generic 50-times example. These are company-published figures, not a confirmed leverage entitlement for every client or existing position.[6][3][5]

Platforms, execution & trade controls

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At a glance04

Trading and margin controls

Trading and margin controls
ItemPublished terms and scope
PlatformsBAAZEX offers its iOS/Android app, browser-based WebTrader and MetaTrader 5. The MT5 page includes desktop, web and mobile access, MQL5 expert advisers, strategy testing, indicators, market depth and an economic calendar. It describes access to the same account across its app and MT5.Source 5
Order controlsThe platform description includes stop loss, take profit, pending orders and alerts, plus small positions starting at one per cent of a full-size position. The site says charts, watchlists and positions synchronise across devices. That statement does not establish that desktop EAs or every locally running tool continue operating when that device disconnects.Source 5
Stop-out conflictAgreement §9 allows discretionary liquidation below 100% margin and automatic liquidation at 50% or less, largest loss first. That conflicts with the account grid’s 20%.Source 9Source 3
Prohibited tradingThe risk notice says operational failures can delay execution and settlement. It also restricts latency exploitation, connected-account manipulation and software or AI used abusively. These restrictions qualify a broad claim that all automated strategies are permitted; a published MT5 feature is not permission to exploit erroneous prices.Source 10
Margin changes and gapsAgreement §9.2 allows margin/leverage changes without prior notice, including rates set when existing positions opened. Section 9.3 permits additional non-FX leverage restrictions on new positions Friday 21:00–24:00 GMT+3 and before selected major news, with the actual maximum to be disclosed. Unexecuted orders can carry into the next session; stops can fill at the next available price during gaps.Source 9
Outage instructionsNo dedicated, order-authorised emergency dealing number or exact outage instruction process was established. The public contact form and support email provide an enquiry route, but neither is presented here as a guaranteed way to close a position during an outage.Source 8Source 10

Funding, withdrawals & transfers

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The homepage displays bank transfer, Visa, Mastercard, Skrill, Neteller and USDT. Availability by residence, card issuer, network and account needs confirmation in the funding interface. The published zero-deposit-minimum headline does not remove the separate USD 100 withdrawal minimum or the tiered opening-deposit figures.[1][11]

Process05

Money-access and record-keeping steps

Money-access and record-keeping steps
StepPublished process
Verify the accountThe contact FAQ requires ID and proof of address in the app before the first withdrawal.Source 8
Return fundsAgreement: same payment method and remitter; further documents or an alternative withdrawal method may be required.Source 9
Allow for receiptThe FAQ says bank/card providers can take up to five business days to clear funds. It does not give a separate guaranteed broker-approval deadline.Source 8
Download recordsAgreement §11: daily, monthly, annual and individual-trade reports, with activity updates within 24 hours.Source 9

The contract lists conversion costs for profit, loss and charges in another account currency. No fixed conversion markup was established.[9]

At a glance06

Account deletion

Account deletion
ItemPublished terms and scope
Request procedureTo request account and personal-data deletion, the published process is to email support from the registered address, identify the account and request deletion. BAAZEX verifies identity and sends completion or follow-up confirmation. This is distinct from an immediate withdrawal of money or settlement of outstanding trades.Source 13
Retained recordsThe deletion page says trading history, identity documents and other required records can remain after closure, typically for at least three years or longer where required. It describes deleting or deactivating login/profile information when permitted. It gives no fixed completion time and does not promise erasure of legally retained records.Source 13

Regulation & client protection

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The FSA lists BAZ Capital Markets Ltd, BAAZEX and baazex.com, at CT House Office 1B. The company agreement instead gives Office 9A.[14][9]

At a glance07

Client-money protection

Client-money protection
ItemPublished terms and scope
Negative-balance conflictThe current website promises negative-balance restoration, while the risk notice warns that losses can exceed deposits. A clear account-specific reconciliation was not established. The 20% or 50% stop-out descriptions should not be treated as proof of an unconditional zero-debt guarantee.Source 4Source 10
Custody and interestAgreement §7 requires segregated client accounts but permits third-party holding, including omnibus accounts, and describes insolvency exposure. No interest is paid on client money.Source 9
CompensationNo named external insurer, insurance limit or statutory compensation entitlement was established from the company’s protection disclosures.Source 4

Support & complaints

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Published contact routes

Customer supportEmail
[email protected]Source 8

Scope Account, payment and general service enquiries

Hours Website gives usual replies within one business day

Contact formWebsite
https://www.baazex.com/contact-usSource 8

Scope General support and partnership enquiries

Hours No guaranteed handling deadline

Account deletionEmail
[email protected]Source 13

Scope Send from registered email with account identification and an Account Deletion Request subject

Hours Identity verification applies

Registered compliance contactEmail
[email protected]Source 14

Scope The FSA lists this company contact. It does not supply the broker’s formal complaint timetable.

FSA-listed company telephoneTelephone
+248 4373759Source 14

Scope Registered company number; not an authenticated dealing line.

The FSA lists [email protected], but the operative website agreement does not provide a complete complaint process or final-response deadline. The registered compliance or support channel can supply the current procedure and reference number; the usual one-business-day support reply is a separate service claim.[14][9][8]

Research, education & additional services

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The company overview advertises market news, an economic calendar, trading guides and a virtual-money demo. Its Introducing Broker programme pays monthly commissions on referred client activity. A numeric partnership tariff, provider-specific copy fees and the effect of disconnecting a copy relationship were not established as current retail terms.[4]

The forex page promotes first-trade loss coverage up to USD 100, with profits retained if the trade wins. Its terms link leads to general website terms rather than a complete campaign schedule. Eligible accounts, activation, expiry, reimbursement timing and cash-versus-credit withdrawal conditions were not established; the headline is not an independently verified risk-free entitlement.[6][12]

Company & legal entities

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BAAZEX is BAZ Capital Markets Ltd’s trading brand, with company 8430384-1 and company-published licence SD134. The agreement uses registered CT House Office 9A, the FSA lists Office 1B, and the website separately describes Dekk Complex as a business office. The registered-office discrepancy remains unresolved.[9][14][1]

The overview excludes US, Canadian, UAE, Sudanese, Syrian, North Korean, Iranian, Cuban and Myanmar residents; its corporate section also refers to citizenship. Website availability is not evidence of permission to accept a client in every other country.[4]

The website-use terms refer to Saint Vincent and the Grenadines law and courts while naming the Seychelles company. They expressly say they do not replace another client agreement. This website clause is not evidence that a separate Saint Vincent investment licence covers the BAZ trading account.[11]

Headquarters
Seychelles
The companies behind the brand

Legal entities & licences

These are source-dated records, not a blanket assessment of the broker. Read each issuer, identifier, status and scope together.

BAZ Capital Markets Ltd

SeychellesSource 1Source 14

Licences and regulatory records for BAZ Capital Markets Ltd
Issuer & identifierRecorded statusDate & scope
Financial Services Authority, SeychellesSD134AuthorisedChecked 29 Oct 2026The FSA directory freshly matches the dealer and official brand/domain. The licence number is company-published; this directory view does not display the number.Source 1Source 14
Follow the evidence

Sources & further reading

  1. Current app, funding and market offer BAAZEX · Accessed 18 Oct 2026
  2. ETF CFD offer and published leverage BAAZEX · Accessed 18 Oct 2026
  3. FSA directory: BAZ Capital Markets Ltd, BAAZEX and domain Financial Services Authority, Seychelles · Accessed 29 Oct 2026

This profile reports dated public information, including broker-published services and terms. It does not independently test or guarantee execution, pricing or withdrawals. Inclusion is not an endorsement. Permissions and protections apply only to the named legal entity, service and client category; check the current official records and your contract.

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