Malta MFSA: investment-service permissions and compensation-scheme checks

The Malta Financial Services Authority authorises and supervises financial-services businesses. Its remit includes investment services, banking, capital markets, insurance and pensions, with conduct supervision addressing how regulated firms design services and treat customers.[1]

Authority

Malta Financial Services Authority

Jurisdiction

Malta

Remit

Authorisation and supervision across financial services, including investment services, banking, capital markets, insurance and pensions.

A company-registration number, legal-entity identifier and financial-services authorisation identify different things. The participant list can confirm scheme membership, but does not replace a check of the firm’s current permissions. If the register cannot return a record, retain the limitation and seek confirmation from MFSA rather than treating a technical failure as proof of authorisation or its absence.[2][4]

Open the official register ↗

Check the exact legal entity, permissions, current status and scope in the official record. A brand connection in our coverage does not establish authorisation.

MFSA’s investment-services supervision covers distinct roles including investment firms, fund managers and custodians. The service and permission should match: dealing, advice, portfolio management and safekeeping are different activities. MFSA describes its supervisory work as including capital, governance, internal systems, controls and risk management.[7]

Investment-service disclosures should explain applicable third-party payments or benefits and the conditions under which they are permitted. MFSA’s inducements guidance also addresses disclosure of summary information and the availability of further details. A client assessing costs should read those disclosures alongside the account’s own commission and product-charge schedule.[8]

Complain to the financial-services provider first. MFSA’s guide gives the provider 15 working days to answer; unresolved eligible matters can then be taken to the Office of the Arbiter for Financial Services. The Arbiter is an independent dispute body that can mediate, investigate and adjudicate within its legal scope, and its service is available to eligible residents and non-residents.[5]

MFSA does not decide individual financial-consumer complaints. A regulatory report can inform supervision, while an Arbiter application seeks a remedy for the individual dispute. Do not label a report to the regulator as an award or a compensation-scheme claim.[6][5]

Use the authority’s official website for current official routes. Purpose-specific resources have not yet been established in this profile.

This profile has not yet established the applicable procedure, receiving body and eligibility for this task. Consult the authority’s official resources and check your firm, product and circumstances before acting.