Authority & scope
Sections ↑Egypt’s Financial Regulatory Authority supervises non-bank financial markets and activities. Its remit is distinct from central-bank supervision of banks. For a brokerage customer, the practical starting point is the exact legal entity, regulated activity and current licence or approval.[1]
Where the FRA fits
| Measure | Value | Context |
|---|---|---|
| Capital markets | Brokerage, dealing and other securities activities within the applicable Egyptian framework | Source 1Source 2 |
| Other non-bank finance | Insurance, mortgage finance, leasing, factoring, microfinance and related sectors | Source 1 |
| Banking | Outside the FRA’s core non-bank remit | Bank regulation belongs to the Central Bank of Egypt; a banking relationship and securities account can involve different supervisors.Source 1 |
Registers & licence checks
Sections ↑A practical entity check
| Check | What to establish |
|---|---|
| Legal company | Match the customer agreement, website footer and official record; a brand alone is insufficient.Source 2 |
| Activity | Identify whether the company is authorised for brokerage, asset management, promotion, fintech use or another specific service.Source 2Source 7 |
| Status and date | Read the current record and later FRA decisions or notices; an old approval is not automatic evidence of current scope.Source 2 |
| Website and payment route | Use independently verified official contact and payment details; warnings can concern unlicensed entities or impersonation.Source 4Source 5 |
Check the exact legal entity, permissions, current status and scope in the official record. A brand connection in our coverage does not establish authorisation.
Rules for firms & products
Sections ↑The applicable obligations depend on the licence category, activity and customer route. Fintech permission or approval to receive and execute orders through technology does not expand the company into every regulated activity or guarantee the platform’s performance.[7][2]
Product and service boundaries
| Question | Evidence to inspect |
|---|---|
| Who executes the order? | The named brokerage company and its current authorised activity.Source 2 |
| Who holds cash or securities? | The customer agreement, custodian or central-market arrangements and settlement documentation.Source 2 |
| Is a foreign market offered? | The contractual chain and each overseas broker or custodian; an Egyptian licence does not authorise an overseas company.Source 2 |
| Is the service advisory? | The precise advice, portfolio-management or execution-only permission and agreement.Source 2 |
Client assets & protections
Sections ↑Egypt’s Investor Protection Fund covers specified direct financial losses arising from non-commercial risks at member firms. For securities-service companies, its published rules require licence cancellation or suspension and a covered event: final judicial bankruptcy, distress determined by the fund, or error, negligence or fraud established through regulatory or judicial investigation. Listed-company shareholders have a separate coverage category.[8]
Protection depends on the activity and event
| Measure | Value | Context |
|---|---|---|
| Member and activity | Use the relevant member-company category and covered event | A securities-services claim and a listed-issuer shareholder claim have different conditions.Source 8 |
| Investment performance | Market-price losses and missed investment opportunities are excluded | Source 10 |
| Territorial scope | The fund excludes foreign-listed securities transactions and securities not listed on Egyptian exchange schedules | Do not extend the domestic securities scheme to an overseas forex or CFD account.Source 8Source 10 |
Complaints & dispute resolution
Sections ↑Complaint sequence
| Stage | Practical action |
|---|---|
| Firm complaint | Complain to the exact service provider, identify the account and transaction, and request a specific outcome.Source 3 |
| Evidence | Keep the complaint, acknowledgement, statements, order and payment records, screenshots and final response.Source 3 |
| FRA escalation | The FRA guidance page links to complaints.fra.gov.eg. If a technical issue prevents use, it directs complaints to [email protected]; it also provides a form for submission at the authority’s premises.Source 3Source 6 |
| Other route | A court, arbitration, exchange or another authority may be relevant depending on the dispute; FRA contact alone is not a damages award.Source 3 |
Report misconduct, scams or an unlicensed entity
Sections ↑FRA warnings distinguish licensed market activity from entities operating without the required permission. Report suspected unlicensed financial activity using the official alert or contact route, and contact the bank or payment provider promptly if money or credentials may have been compromised.[4][5][6]
Compensation & firm failure
Sections ↑The Investor Protection Fund publishes distinct compensation limits and a specific claim deadline. Its per-case payouts cannot exceed 10% of available fund resources, and total annual payouts are also capped by the previous year’s subscription and investment income. If the required coverage exceeds available amounts, the rules provide for proportional allocation. A published individual ceiling therefore is not an unconditional payment promise.[9][10]
Investor Protection Fund: limits and filing requirements
| Subject | Published rule |
|---|---|
| Securities-service client | Up to EGP 1 million per client, or its foreign-currency equivalent at the compensation decision date, for covered securities, financial instruments and related trading cash.Source 9 |
| Uninvested deposits | Within that coverage, cash deposits or bank transfers not used to buy securities or financial instruments are limited to EGP 200,000.Source 9 |
| Listed-company shareholder | Up to EGP 1 million per eligible free-float holder; EGP 500,000 for eligible shareholders of small and medium companies on the Nile Exchange. This is a separate category from a brokerage-client claim.Source 9 |
| Filing deadline | The fund requires a claim within 30 days after the client or shareholder discovers the event giving rise to compensation. This is a filing clock, not a payout deadline.Source 11 |
| Evidence | Provide identity, the claim against the company and notification to the FRA, relevant investigation or court records, and the fund’s signed form. Broker claims also require account, payment, order and custody evidence as applicable.Source 11 |
Contacts & official resources
Sections ↑Official routes
Scope Official portal link, technical-failure email and in-person complaint form.
Scope The FRA directs complainants here if a technical problem prevents portal use.
Scope The fund’s filing clock and documentary requirements for covered non-commercial losses.
FRA registrations and licensed entities
- Responsible body
- Financial Regulatory Authority Egypt
- Scope
- Official gateway for regulated non-bank financial entities and activity-specific records. Match the exact legal company and current activity.
- Resource availability
- Available
- Checked
- Source 2
Customer complaint guidance
- Responsible body
- Financial Regulatory Authority Egypt
- Scope
- Official portal link, technical-failure email and in-person form for non-bank financial complaints.
- Resource availability
- Available
- Checked
- Source 3
FRA alerts and warnings
- Responsible body
- Financial Regulatory Authority Egypt
- Scope
- Official alerts about unlicensed or problematic activity. Absence from the list does not establish authorisation.
- Resource availability
- Available
FRA contact gateway
- Responsible body
- Financial Regulatory Authority Egypt
- Scope
- Official contact information. Use the purpose-specific route and avoid sending private account data through an unrelated public channel.
- Resource availability
- Available
- Checked
- Source 6
Investor Protection Fund claim procedure
- Responsible body
- Investor Protection Fund Egypt
- Scope
- Specific covered non-commercial losses, claim deadline and required evidence; use the applicable member-company category.
- Resource availability
- Available
Resource availability describes the documented route. It does not establish eligibility, authorisation or compensation coverage.
Enforcement, changes & background
Sections ↑Use dated FRA decisions and warnings for the named company or service. An approval, warning, investigation and final sanction have different procedural meanings. The Thndr decision is included as an example of a specific technology approval, not a general endorsement of every product on the app.[7][4]
Sources & further reading
- Financial Regulatory Authority English homepage and remit Financial Regulatory Authority Egypt · Accessed 16 Oct 2026
- FRA registrations and licensed entities gateway Financial Regulatory Authority Egypt · Accessed 16 Oct 2026
- FRA complaints: portal, technical-failure email and in-person form Financial Regulatory Authority Egypt · Accessed 29 Oct 2026
- Warning against unlicensed financial entities Financial Regulatory Authority Egypt · 30 May 2025 · Accessed 16 Oct 2026
- FRA alerts and warnings service Financial Regulatory Authority Egypt · Accessed 16 Oct 2026
- FRA official contact gateway Financial Regulatory Authority Egypt · Accessed 16 Oct 2026
- FRA approval announcement concerning Thndr Financial Regulatory Authority Egypt · Accessed 16 Oct 2026
- Investor Protection Fund: covered and excluded non-commercial risks Investor Protection Fund Egypt · Accessed 29 Oct 2026
- Investor Protection Fund: current maximum coverage Investor Protection Fund Egypt · Accessed 29 Oct 2026
- Investor Protection Fund: general coverage and resource-allocation rules Investor Protection Fund Egypt · Accessed 29 Oct 2026
- Investor Protection Fund: claim filing period and required evidence Investor Protection Fund Egypt · Accessed 29 Oct 2026
A documented resource is not a finding of eligibility or compensation coverage. Consult the named body and current official terms for your firm, product and circumstances.
Report an error or submit an update
Covered broker profiles
Profiles connected to this authority in our coverage. This is not a complete official register or a list of approved brokers; see each entity’s dated status.
CI Capital Securities Brokerage
CI Capital Securities Brokerage serves Egyptian retail, high-net-worth and institutional clients through online and assisted dealing, margin and same-day trading. Its securities brokerage, fixed-income brokerage and custody services have distinct company and account roles.
- Operating status
- Active
- Headquarters
- Cairo, Egypt
- Sources checked
- 16 Oct 2026
Thndr
A multi-region profile of Thndr’s Egyptian stock and fund service, ThndrX subscription, US and UAE routes, market-specific charges, order types, funding, instant settlement, transfers, custody, regulation and support.
- Operating status
- Active
- Headquarters
- Cairo, Egypt, with ADGM international entity
- Sources checked
- 29 Oct 2026