Markets & services
Sections ↑BitTrade serves the Japanese market through several execution routes under one domestic operator. Its service page advertises 48 supported assets, but that is a platform-wide count: it does not mean 48 order-book markets or 48 leveraged contracts. The practical choice is between accepting a company quote, placing an order against other participants, and entering a separate leveraged position. No current independently verified active-user total or volume ranking was established for this profile.[4]
Execution and service distinctions
| Service | How it works | Material boundary |
|---|---|---|
| Quoted spot dealing | The company quotes the purchase and sale prices. | Spread applies even with zero explicit trading commission.Source 4Source 5 |
| Spot order book | Customer orders interact; the company can also supply liquidity. | Price priority, then time priority; asset coverage differs from quoted dealing.Source 14 |
| Leveraged trading | Cash-settled long or short exposure at 2×. | Separate approval and margin account; buying exposure does not deliver withdrawable coins.Source 13 |
| Recurring purchases | Daily, weekly, fortnightly or monthly purchases from the yen balance. | JPY 1,000–200,000 per instruction, in JPY 1 increments.Source 16 |
| Crypto lending | Customers lend coins to BitTrade for a specified term. | An unsecured credit exposure, with restricted access before repayment.Source 17 |
The September best-execution policy lists BTC/JPY across quoted dealing, the order book and leverage. ETH/JPY and several established assets have both spot routes, while JOC/JPY is order-book only; many other assets have quoted dealing only. The policy also allows BitTrade to participate in its order book. Its best-execution undertaking considers cost, speed and execution likelihood, so it should not be read as a promise of the best available price on every trade.[14]
Recurring purchases automate a purchase schedule. They are not a portfolio manager, and their published absence of a service fee does not establish an absence of execution spread. The scheduled amount must be available for the purchase. The documented schedule is useful for routine accumulation, but it should not be confused with a standing instruction that automatically manages the account’s total risk.[16]
Fees & commercial terms
Sections ↑Published trading costs
| Cost item | Published rate | Basis |
|---|---|---|
| Order-book maker | 0.00% | Standard rate on the current service page.Source 4 |
| Order-book taker | 0.10% | Standard rate on the current service page.Source 4 |
| Quoted spot trading | No explicit commission | Company purchase/sale spread remains payable.Source 5 |
| Leveraged execution / forced close | No execution / liquidation commission | Spread and position charge remain separate.Source 5 |
| Leveraged overnight position | 0.03% per position per day | Position value at 00:00 Japan time when held across that boundary.Source 5 |
| Opening / account maintenance | Free | This does not remove transaction or funding charges.Source 5 |
On a hypothetical JPY 100,000 order-book trade, the quoted taker rate produces JPY 100 commission; the maker commission is zero at the stated rate. A JPY 1,000,000 position spanning one Japanese midnight produces JPY 300 holding cost if its midnight valuation is unchanged. These calculations exclude spread and slippage. The daily position charge is tied to the clock boundary, so it is not necessary to hold a position for a complete 24 hours to incur it.[4][5]
Leveraged account controls
| Choice or event | Published treatment |
|---|---|
| Required margin | 50% of position value.Source 12 |
| Without additional-margin option | Forced close when maintenance ratio falls below 100%.Source 12 |
| With additional-margin option | A ratio below 100% at noon triggers a cash top-up or partial-close obligation; new unfilled orders are cancelled.Source 12 |
| Deadline / emergency close | The contract specifies noon two banking days counted from the next banking day; below 50% still triggers forced close.Source 12 |
| Recovery in price alone | Does not remove the required corrective action after a margin call. Liquidation prices and maximum losses are not guaranteed.Source 12 |
The leveraged contract is a separate risk decision: holding offsetting long and short positions can duplicate spreads and holding charges. A stop or forced-close threshold is an instruction framework, not a guaranteed exit price; losses can exceed deposited funds when execution moves beyond the trigger.[13]
Deposits & withdrawals
Sections ↑Yen deposit rails
| Method | Exchange limits | Published processing and charge |
|---|---|---|
| Bank transfer to designated GMO Aozora account | No stated exchange minimum or maximum. | Credited after receipt; sending-bank charges apply.Source 7Source 6 |
| Quick deposit: Docomo SMTB, Aeon, Minna | From JPY 1,000; no exchange upper limit. | Normally immediate; free.Source 7Source 6 |
| Quick deposit: PayPay Bank | From JPY 1,000; maximum JPY 10m personal / JPY 100m corporate. | Normally immediate; free; bank settings can be lower.Source 7Source 6 |
| PayEasy | Minimum JPY 1,000 plus charge; maximum JPY 9,999,999 including charge; once per 24 hours. | Normally about 20 minutes; graduated payment charge.Source 7Source 6 |
| Convenience store | Minimum JPY 1,000 plus charge; maximum JPY 300,000 including charge; once per 24 hours. | FamilyMart, Lawson, Ministop or Seicomart; about 20 minutes.Source 7Source 6 |
For PayEasy and convenience-store funding, the published charge is JPY 695 below JPY 30,000, JPY 805 from JPY 30,000 to 49,194, and JPY 1,005 from JPY 49,195. The sending name must match the verified customer. A quick credit into the trading balance is not the same as immediately transferable funds.[6]
PayEasy, convenience-store and Aeon quick deposits lock an equivalent value of yen and crypto against withdrawal for seven days. PayPay’s default bank limits can be JPY 300,000 for individuals and JPY 3m for corporations until changed at the bank. The published daily crypto withdrawal ceiling resets 24 hours after the most recent withdrawal.[7]
Yen withdrawal timing and unresolved charge
| Amount / timing | Published treatment | Fee evidence |
|---|---|---|
| Below JPY 10m | Normally immediate, including weekends, subject to bank participation and maintenance. | FAQ states JPY 330 per request.Source 8 |
| At least JPY 10m, before 09:00 on a bank business day | Processed that day. | FAQ states JPY 330; main guide says free.Source 8Source 9 |
| At least JPY 10m, after 09:00 or on a non-business day | Next bank business day. | Large-transfer fee conflict remains unresolved.Source 8Source 9 |
| Daily frequency | Two requests across the amount bands. | Confirm the final charge shown before submission.Source 8 |
Withdrawals go to a registered Japanese bank account. Leveraged-account funds first move back into the spot account; the illustrated withdrawal process uses email and authenticator verification. The two official pages agree on the main timing bands but disagree on the large-transfer fee, so the free figure cannot be treated as settled. Processing expectations also depend on the receiving bank.[9]
Crypto transfer support is narrower than the trading catalogue. The current network guide identifies Bitcoin for BTC, Ethereum for ETH and ERC-20 tokens, Solana for SOL, and BNB Smart Chain for BNB. It warns that using an unsupported chain generally prevents recovery. ZPG, ZPGAG, ZPGPT and UPC have no supported transfer network; buying them on the platform does not create a usable external withdrawal route.[32]
Travel Rule compatibility adds another restriction. The exchange’s list, dated June 2026, permits specified domestic and overseas counterparties and private wallets, but identifies bitFlyer, Binance Japan, Coincheck and Crypto Garage as unsupported direct destinations. That dated list needs checking before a transfer; an address on the right blockchain alone does not establish that the receiving platform is acceptable. A complete current coin-by-coin withdrawal-fee grid was not readable from the public dynamic tariff.[31][5]
Custody & asset handling
Sections ↑The September 2026 spot disclosure names 日証金信託銀行株式会社 and SBI Clearing Trust as trustees for customer money, with customers as beneficiaries of principal and income. It describes segregation of customer crypto from company assets, offline private-key management and a comparison each business day of customer ledger balances with on-chain holdings. Identified shortfalls are to be corrected within two business days. These are the company’s documented procedures; they are not a published independent solvency opinion. The same disclosure acknowledges that insolvency could prevent full return.[11]
The security page describes cold storage, multiple-person controls and multisignature arrangements where the asset permits them, together with physical and logical separation of key handling. It also discusses hot-wallet operation. These operational descriptions should be read alongside the more specific customer-asset provisions in the contract. No public insurance limit and beneficiary schedule covering every customer loss was established from the inspected material.[15]
Lending changes the legal position. The loan is unsecured, does not give repayment priority over other creditors, and sits outside the spot service’s statutory asset-segregation treatment. Coins cannot be sold or withdrawn while lent; the product is not deposit-insured. Calling it an interest-bearing balance would obscure the counterparty exposure and the inability to sell promptly if the asset price falls.[17]
The lending terms normally prohibit early termination. They provide for return of the loan and lending fee within five business days counted from the business day after maturity, and allow the company to end a loan earlier on notice. Exceptional circumstances can also change terms, including repayment in yen. Consequently, the advertised lending term and the date at which coins become available in the spot balance are not necessarily identical.[18]
Client eligibility & restrictions
Sections ↑Individual account criteria require residence in Japan and age from 18 up to, but not including, 75. The published requirements also exclude applicants with tax residence outside Japan, including additional overseas tax residence, and impose foreign politically exposed person and domestic-bank-account conditions. Nationality selection in the registration form therefore should not be read as worldwide access. Eligibility remains subject to the operator’s review.[20]
The current onboarding guide offers three individual identity routes: My Number IC-chip authentication, smartphone identity verification, and a postal route. The My Number option is described for Japanese nationals with the card. Corporate applicants must be incorporated and headquartered in Japan and have a Japan-resident trading representative. Registering an email address is only the opening stage; reviewed identity information and account approval are still needed.[21]
The spot terms require withdrawal of all remaining assets before voluntary closure and warn that transaction-history access and contractual account rights end on closure. Incorrect registration data can suspend functions pending correction. For corporate or organisational users, the stated termination grounds include a substantial period after both trading and balances have ceased; that is different from a published recurring inactivity charge.[10]
Support & contacts
Sections ↑Support and escalation
| Channel | Published scope |
|---|---|
| Official support form | support.bittrade.co.jp/hc/ja/requests/new; identify a complaint clearly when escalating.Source 24 |
| Complaint telephone | 03-6823-7612; Monday–Friday, 10:00–17:00 Japan time, excluding holidays and year-end closures.Source 24 |
| Industry association | JVCEA complaint route: 03-3222-1061.Source 24 |
| Spot disputes | Tokyo Bar, Dai-Ichi Tokyo Bar or Daini Tokyo Bar dispute-resolution arrangements.Source 24 |
| Derivative disputes | FINMAC: 0120-64-5005; a separate channel from the spot arrangements.Source 24 |
The incident policy says BitTrade will investigate executions at an incorrect price against prevailing market conditions and take appropriate corrective steps where confirmed. It excludes unaccepted orders, unquantifiable opportunity losses, missed customer-response deadlines and force-majeure cases from its stated compensation framework. Notices are published through the official announcements and website. The policy does not establish a telephone dealing desk that can execute or close positions during an outage.[25]
Authorisations & registrations
Sections ↑The FSA crypto exchange list dated 30 September 2026 identifies ビットトレード株式会社, corporate number 3010401127116, under Kanto registration 00007, originally registered on 29 September 2017. The matching legal entity and address support the domestic exchange identification. The entry is not an approval of investment returns or evidence of authorisation in every jurisdiction where a website can be viewed.[2]
A separate FSA financial instruments list, also dated 30 September 2026, records Kanto financial instruments number 3295 for the same entity, with the Type I column marked. Its registration date is 14 October 2021. This separate status matters for the leveraged business; the crypto exchange registration should not be substituted for it or used to suggest that unsecured lending has the same protection as spot custody.[3]
Operator & entity scope
Sections ↑The operator was established in September 2016 and is based in Tokyo. Its current company page lists SINOHOPE SG PTE. LTD., Bitfire Group Holdings, Tokai Tokyo Financial Holdings and FPG among shareholders. The capital figure on that page is expressly dated February 2023 and should not be promoted into a current financial-strength measure. Neither the shareholder list nor a domestic registration establishes a parent guarantee to customers.[1]
The exchange’s identity has changed names without becoming a separate entry for this directory. Its official notice records the return of the service name from Huobi to BitTrade in February 2023 and the legal change from フォビジャパン株式会社 to ビットトレード株式会社 on 21 April 2023. Legacy support links and historical documents can still contain Huobi. That history does not make an overseas Huobi or HTX account the Japanese BitTrade contract.[26]
- Operator
- ビットトレード株式会社 (BitTrade Inc.)
- Exchange model
- Centralised
- Service scope
- Japanese spot dealing and order-book services; recurring purchases, unsecured lending and a separately assessed leveraged product have distinct terms.
- Client types
- Retail clients; Institutional clients
- Pricing publication
- Public and quoted pricing
- Other names
- BitTrade Japan; Huobi Japan; フォビジャパン; ビットトレード
- Headquarters
- Tokyo, Japan
- Covered jurisdictions
- Japan
- Pricing scope
- Published order-book commission and leveraged holding charges; quoted dealing includes a spread. Official pages disagree on the fee for yen withdrawals of at least JPY 10 million.
- Funding scope
- Japanese yen bank and payment-service deposits; domestic bank withdrawals and supported crypto transfers. Some deposit routes impose a seven-day equivalent-value withdrawal hold.
- Custody and asset handling
- Spot money uses trust arrangements and customer crypto is segregated. Lending transfers assets under an unsecured loan outside that spot protection framework.
- Client eligibility
- Individual applicants must reside in Japan, be 18 to 74 and meet Japanese-only tax-residency criteria. Japanese corporations use a separate application route.
- Support
- Official support form and Japanese complaint telephone service; separate dispute routes apply to spot and derivatives.
- Authorisation and registration scope
- Current FSA lists confirm crypto exchange and Type I financial instruments registrations for the Japanese operator. These are distinct permissions and do not establish overseas customer eligibility.
Exchange metadata checked 20 Oct 2026Source 1Source 2Source 3Source 4Source 5Source 7Source 8Source 9Source 11Source 17Source 20Source 21Source 24Source 26
Covered contracting entities
Additional Information
Sections ↑Practical controls and records
| Area | What the documents establish |
|---|---|
| Circuit breaker | A move of ±50% against the close 15 minutes earlier pauses affected order-book markets for 15 minutes, also affecting quoted dealing in the same asset where offered. Existing orders remain; cancellation is available, new orders are blocked.Source 33 |
| Passkeys | Optional on app and web; enrol each device separately. Password plus two-factor login remains available.Source 22 |
| Lost access | Use an alternative login to replace a passkey, or submit identity documents and an ID selfie for assisted removal. No universal recovery-time guarantee was found.Source 23 |
| API permissions | The official guide separates read, trade and withdrawal permissions; a trading integration should be assessed by the permissions actually granted.Source 29 |
| API administration | Up to 20 keys, with 20 IP addresses per key; keys without IP binding expire after 90 days. API availability may be interrupted.Source 30 |
Transaction and funding histories can be exported as CSV from the desktop account area, including spot execution, balance, margin and lending records. The published instructions do not promise equivalent mobile export capability. Annual CSV reports are available for 2022 onward, but the operator warns that activity at other exchanges or wallets can make its report insufficient for calculating the customer’s full taxable result. Keeping the underlying transfer history remains necessary.[27][28]
A lending offer announced on the review date is scheduled to accept BTC from 21 October to 4 November 2026, subject to capacity. It quotes 2.00% annualised for 180 days or 2.30% for 360 days, with a 0.01 BTC minimum and 15 BTC maximum per plan; each plan’s total capacity is also 15 BTC. At simple annualisation, the respective term rates are approximately 0.986% and 2.268%, not 2% and 2.3% earned over the shorter contract periods. It is an upcoming offer, not a standing guaranteed yield.[19]
A separate promotion announced on 20 October runs from 21 October to 20 November 2026 and requires enrolment, BTC deposit and lending. It bases the reward on the smaller qualifying deposited/lent quantity, with 1% for existing users or 2% for qualifying new users, capped at JPY 200,000 equivalent in BTC. Credit is to the spot account within ten business days after the campaign ends, subject to the terms. It is a conditional crypto reward, not immediately withdrawable cash or a reduction of the loan’s credit risk.[34]
Sources & further reading
- Company information BitTrade · Accessed 20 Oct 2026
- FSA crypto exchange register, 30 September 2026 Japan Financial Services Agency · Accessed 20 Oct 2026
- FSA financial instruments register, 30 September 2026 Japan Financial Services Agency · Accessed 20 Oct 2026
- Services and standard trading charges BitTrade · Accessed 20 Oct 2026
- Fee schedule BitTrade · Accessed 20 Oct 2026
- Yen deposit methods and charges BitTrade · Accessed 20 Oct 2026
- Deposit and withdrawal limits BitTrade · Accessed 20 Oct 2026
- Yen withdrawal timing FAQ BitTrade · Accessed 20 Oct 2026
- Withdrawal guide BitTrade · Accessed 20 Oct 2026
- Spot terms BitTrade · Accessed 20 Oct 2026
- Spot pre-contract disclosure, September 2026 BitTrade · Accessed 20 Oct 2026
- Leveraged pre-contract disclosure, August 2026 BitTrade · Accessed 20 Oct 2026
- Leveraged service explanation BitTrade · Accessed 20 Oct 2026
- Best execution policy, 16 September 2026 BitTrade · Accessed 20 Oct 2026
- Security arrangements BitTrade · Accessed 20 Oct 2026
- Recurring purchase service BitTrade · Accessed 20 Oct 2026
- Lending service risk disclosure BitTrade · Accessed 20 Oct 2026
- Crypto lending terms BitTrade · Accessed 20 Oct 2026
- BTC lending offer announced 20 October 2026 BitTrade · Accessed 20 Oct 2026
- Account criteria and documents BitTrade · Accessed 20 Oct 2026
- Account opening guide BitTrade · Accessed 20 Oct 2026
- Passkey registration and use BitTrade · Accessed 20 Oct 2026
- Lost-device and passkey recovery BitTrade · Accessed 20 Oct 2026
- Complaints and dispute resolution, August 2026 BitTrade · Accessed 20 Oct 2026
- System incident handling BitTrade · Accessed 20 Oct 2026
- 2023 legal and brand name change BitTrade · Accessed 20 Oct 2026
- CSV transaction and balance exports BitTrade · Accessed 20 Oct 2026
- Annual transaction reports BitTrade · Accessed 20 Oct 2026
- API access and permissions guide BitTrade · Accessed 20 Oct 2026
- API key management BitTrade · Accessed 20 Oct 2026
- Permitted exchange transfer routes, June 2026 BitTrade · Accessed 20 Oct 2026
- Supported blockchain networks BitTrade · Accessed 20 Oct 2026
- Circuit breaker rules BitTrade · Accessed 20 Oct 2026
- Autumn BTC campaign announced 20 October 2026 BitTrade · Accessed 20 Oct 2026
This profile reports dated public information, including exchange-published services and terms. It does not independently test or guarantee trading, custody, pricing or withdrawals. Inclusion is not an endorsement. Permissions and protections apply only to the named legal entity, service and client category; check the current official records and your contract.