Bit2C: shekel trading, Pro order books, broker quotes and custody

Bit2C concentrates on an Israeli shekel market. Its current menu shows BTC, ETH, USDC and LTC, plus custody, external transfers, an API and individually handled OTC trades. The practical choice is between accepting an immediate broker quote and submitting an order to Bit2C Pro. A broad global token catalogue, derivatives platform or eToro investment account is outside this profile’s service scope.[1]

The broker workflow starts at ILS 50 and provides a short-lived checkout quote showing quantity, price, fee and total. Confirmation must arrive within the displayed time; an expired quote can be refreshed. Entering a desired amount and viewing the calculator therefore does not preserve that price indefinitely. The guide also documents broker access through the API.[18]

Private API requests require a key, HMAC-SHA512 signing and an increasing nonce. Because the documentation includes withdrawal methods, an integration should not be assumed to be read-only. The reviewed documentation did not establish a complete current permission-toggle matrix or emergency revocation service level.[11]

A stop-limit can leave a position open if the market moves beyond its limit before a matching order arrives. The trigger and execution price therefore perform different jobs. Similarly, cancelling a partially filled order stops only the unfilled remainder; it does not unwind the completed portion. Check the account’s trade history as well as its open-order list when reconciling a change.[10]

These are marginal brackets, not a single retrospective rate for the entire order. The execution-time calculation includes the current fill and qualifying broker/Pro activity during the preceding 30 days. In the company’s ILS 60,000 first-trade example, ILS 20,000 at 1.25%, ILS 30,000 at 1.13% and ILS 10,000 at 1.00% produce ILS 689 in fees. Partial execution and changing rolling activity can affect the final charge.[5]

The broker calculates its discount separately for each transaction. Prior purchases do not accumulate toward the next broker quote. Its shekel calculator already includes the broker fee, so adding the advertised percentage again to that displayed total would double-count it. Compare the final crypto quantity against the shekel total and retain the confirmation rather than treating a headline rate as an executable quotation.[6]

This is a custody-charge policy introduced in July 2023 to replace the former inactivity charge. It should not be interpreted as an account-closure countdown. The reviewed page describes balance charges and waivers, without establishing automatic deletion or liquidation merely because the account was unused.[7]

The funding FAQ describes ILS transfers from an Israeli bank and rejects cash, cheques, foreign currency, cards and PayPal as current deposit routes. Regular deposits typically take 1–2 business days; Zahav transfers usually arrive within business hours and at most one business day. The FAQ’s bank-detail text contains an older company number beside an updated beneficiary name: obtain the current logged-in instructions instead of reusing historical payment details.[8]

The terms allow identified Israeli cards conditionally; that contractual possibility does not establish a currently available card-funding route.[2]

The FAQ specifies a minimum shekel withdrawal of ILS 180 and a rolling 30-day ceiling of ILS 700,000, subject to account, risk and compliance adjustments.[8]

The exchange’s banking guide explains that receiving banks apply their own acceptance policies and can request evidence of the funding source and crypto transfer path. A completed sale inside Bit2C therefore does not establish that an external bank will accept the proceeds immediately. Keep transaction records and ask the receiving bank what supporting material it requires before a large transfer. This is an operational point from the company guide, rather than a statement that every bank follows identical rules.[19]

Bit2C’s USDC guide describes a shekel pair and Ethereum ERC-20 transfers. A USDC balance is a token exposure; it does not make this a US-dollar bank account. The documented Ethereum route should not be generalised to other networks carrying tokens with the same ticker. The current deposit screen remains the place to check the supported asset, network and destination before sending.[16]

Crypto transfer access is conditional. The published fee page requires live video identification, requested documentation and a one-time bank deposit before crypto deposits or withdrawals. An approved trading balance and a blockchain transaction are separate stages; customers should complete those checks before planning a time-sensitive transfer. The listed exchange withdrawal charge is distinct from any charge imposed by a sending wallet or external service.[3]

The terms describe pooled trust holdings recorded by customer ledger, rather than ownership of a specific coin or wallet address. The operator or appointed custodians control keys; third-party liens or set-off rights may apply. They also describe proportional allocation of certain custody losses, subject to applicable liability, and explicitly state that the operator holds no insurance policy or guarantee for customer assets. Trust language is consequently not an insurance promise.[2]

The SMS guide requires a six-digit code, valid for five minutes, for login, external crypto withdrawal requests and API-key creation or removal. Creating a withdrawal request is only one step: the customer must complete subsequent on-screen instructions. The existence of two-factor authentication does not establish an immediate withdrawal entitlement or remove compliance checks.[9]

The SMS procedure covers both desktop browser and mobile-browser entry. A code used to log in does not necessarily authorise a later protected action: the withdrawal flow can request another code. Losing access to the registered phone can therefore obstruct more than the login screen. Keep contact details current and use the official support route when access cannot be restored; the published guide does not promise a fixed recovery time.[9]

The contractual audience is Israeli residents aged 18 or over with Israeli identification. Service and due-diligence documentation are in Hebrew.[2]

Identity and financial information are material parts of the relationship. The privacy policy lists personal identification, contact, residence and payment/bank information; its account-enquiry channel is [email protected] or the official contact page. Providing access to trading is different from granting unrestricted movement of assets: document and source-of-funds requests can affect individual transactions.[21]

The OTC page expressly includes personal and business trading accounts. A business should arrange its own onboarding and authorised-user details rather than use an employee’s personal account as a substitute. The published contact route allows the desk to clarify a proposed transaction’s size and handling before a quote is accepted.[17]

Formal complaints go to [email protected] or the complaints unit at 30 Sheshet Hayamim Road, Bnei Brak 5120261. The procedure provides a reasoned written response within 45 business days, with a possible 15-business-day extension in exceptional cases. It gives a 21-business-day handling target and oral-response options for older customers or customers with disabilities. The complaints unit is not an alternative order-entry or ordinary account-support desk.[13]

The current news list records planned maintenance for 17 October 2026 and a May 2026 business-transfer notice. A notice title alone does not establish which orders remained executable or a recovery time. No dedicated emergency telephone-dealing instruction was established in the reviewed material; a normal support request should not be treated as a confirmed cancellation or execution.[25]

A complaint should describe the disputed service and desired remedy clearly, while ordinary account questions belong with support. The formal procedure allows the firm to request more information and to explain an exceptional extension. Its stated timetable is measured in business days, so it should not be read as a forty-five-calendar-day execution or reimbursement guarantee.[13]

The current company page attributes expanded financial-asset service licence 72080 to ביטוסי איטורו בע"מ, company 517169447. That is a firm-published status claim: the current regulator entry and its conditions were not independently inspected for this profile. The licence description should not be expanded into worldwide eligibility, deposit protection or permission for an unlisted derivative product.[12]

Older indexed pages describe licence 67870 awarded in May 2023, including a term ending in 2025 and a custody condition. That historical announcement is not evidence that the old licence continues today or that its exact conditions transferred unchanged to the current operator. The later company identity and stated 72080 reference are the relevant starting point for a fresh register check.[24]

Bit2C says its Israeli platform has operated since 2013. Its current offer combines a broker, OTC service, exchange order book and asset holding. These are different services within one researched Bit2C identity, rather than four exchanges.[12]

eToro’s 11 August 2026 results release states that the Zengo and Bit2C acquisitions completed during the second quarter. The Bit2C account and local service remain distinct from the general eToro platform described in the related broker profile. Parent ownership does not automatically import the parent’s platform prices or regional investor protections into this Israeli contract.[22]

eToro reported 110,000 funded accounts contributed by Zengo and Bit2C together in May 2026. That combined figure cannot be presented as Bit2C’s customer count, active-trader count or exchange volume. The acquired-platform definition counts users with a positive balance, whereas eToro’s general definition includes onboarding, funding and a trade. No comparable current standalone Bit2C volume series was established.[23]

Operator

ביטוסי איטורו בע"מ

Exchange model

Centralised

Service scope

Israeli shekel spot dealing through an instant broker and a customer order book, with OTC execution and custody. These share one Bit2C account.

Client types

Retail clients; Institutional clients

Pricing publication

Public and quoted pricing

Other names

Bit2C Pro; Bit2C Broker; ביטוסי

Headquarters

Bnei Brak, Israel; local operator

Covered jurisdictions

Israel

Pricing scope

Public Pro and broker schedules; individually discussed OTC terms.

Funding scope

ILS bank transfers and supported crypto transfers; verification and bank acceptance apply.

Custody and asset handling

Pooled client trust wallets; operator or appointed custodians control keys. No operator insurance policy is promised.

Client eligibility

Israeli residents aged 18 or older with Israeli identification; Hebrew documentation and verification.

Support

Contact form and [email protected]; formal complaints use [email protected]. Published service targets vary by request.

Authorisation and registration scope

Bit2C states that the current Israeli operator holds expanded financial-asset service licence 72080. The regulator’s current entity-specific entry was not independently inspected; no verified permission row is asserted.

Exchange metadata checked 21 Oct 2026Source 1Source 2Source 3Source 4Source 8Source 12Source 13Source 17Source 21

The shekel-interest programme requires at least ILS 50,000 held continuously throughout a calendar month, using the lowest qualifying balance during that period. It credits the bank interest received, after withholding tax; the company’s illustrative 4% annual assumption is not a current promised rate. Crypto balances are excluded. The account’s reports area can provide annual interest and withholding details. This cash programme is separate from crypto staking.[15]

For the interest calculation, a temporary fall below the required balance can remove that month’s eligibility even if the average balance was higher. The programme includes shekels committed to open orders but excludes the shekel value of crypto holdings. Its reporting document separates credited interest and withholding, which helps distinguish account performance from cash movements.[15]

Bit2C’s tax-payment pilot can remit shekels from a customer’s exchange balance directly to the Israeli Tax Authority for income arising from Bit2C activity. The published fee is the greater of 1% or ILS 2,000. It requests a payment voucher, accountant confirmation and signed authorisation, and remains subject to bank approval. Its guide also describes downloadable reports and a third-party tax-reporting route. This remittance service does not itself calculate or settle every customer tax obligation.[14]