Accounts and eligibility
Sections ↑This profile covers the international XGLOBAL FX Limited contract in Vanuatu. South African onboarding can involve X Global Africa; that does not change the named CFD issuer. Obtain account-specific terms where the current website and linked agreement differ.[1][27]
Reference table01
Choose the account
| Attribute | XG RAW | XG ZERO | XG PLUS |
|---|---|---|---|
| Pricing model | Commission plus raw spread | Spread only | Spread onlySource 4Source 5Source 6 |
| Advertised spread floor | 0.2 pip | 1.0 pip | 1.8 pipsSource 4Source 5Source 6 |
| FX commission | USD 3.75 per lot per side | None | NoneSource 4Source 2Source 5Source 6 |
| Minimum deposit | USD 100 equivalent | USD 100 equivalent | USD 25 equivalentSource 2 |
| Account currencies | USD, EUR, GBP, CHF | USD, EUR, GBP, CHF | USD, EUR, GBP, CHF, ZARSource 2 |
Process02
Opening and account administration
| Item | Practical detail |
|---|---|
| Registration | Create one XGLOBAL ID, then trading accounts beneath it; the client area manages funding and services.Source 3 |
| Identity and address | Supply a passport or identity card and a utility bill or bank statement showing the residential address.Source 12 |
| Country restrictions | The international footer excludes residents of the USA, Syria, Iran and North Korea; other acceptance remains subject to the application.Source 1 |
| Islamic request | A separate swap-free arrangement is offered to Islamic clients, including Arabic-language support; holding charges remain possible after the initial period.Source 7 |
Products and contract sizes
Sections ↑Availability03
Market access
| Market | Exposure and access |
|---|---|
| Forex | CFDs on spot currency pairs; one standard lot is 100,000 base-currency units.Source 8 |
| Precious metals | Spot gold and silver contracts; their contract units and margin differ from FX.Source 8 |
| Energy and indices | Cash-index, WTI, Brent and natural-gas CFDs are listed.Source 9 |
| Crypto CFDs | The account specification includes cryptocurrency CFDs; confirm symbols enabled for the account.Source 2 |
| Futures-referenced CFDs | Available by request; market-data charges may be passed through. The expiring CFD symbol carries an expiry suffix.Source 9 |
Specifications04
Core order-size references
| Instrument | Contract size per lot | Reference margin |
|---|---|---|
| EUR/USD | 100,000 EUR | Dynamic; maximum advertised FX leverage 1:500Source 8 |
| USD/JPY | 100,000 USD | Dynamic; account exposure mattersSource 8 |
| GBP/USD | 100,000 GBP | Dynamic; account exposure mattersSource 8 |
| Gold — XAUUSD | 100 troy ounces | Listed 1% requirementSource 8 |
| WTI — USOIL | 1,000 barrels | Listed 2% requirementSource 8 |
Spreads, commissions and recurring charges
Sections ↑Pricing & charges05
Reference prices
| Instrument | Published RAW spread | Commission or limitation |
|---|---|---|
| EUR/USD | From 0.2 pip | USD 3.75 per lot per side; USD 7.50 round tripSource 9Source 4 |
| USD/JPY | From 0.2 pip | Same FX commission basisSource 9Source 4 |
| GBP/USD | 0.2 in the spread table | The narrative specifically confirms minima for EUR/USD and USD/JPY; check the live GBP/USD quote.Source 9 |
| Gold — XAUUSD | From USD 0.11 in price | RAW trade commission is additional; verify the enabled metal schedule.Source 9 |
| WTI — USOIL | 0.035 in price, as displayed | The cash-CFD table does not label this as an average; it is not an FX pip amount.Source 9 |
Pricing & charges06
Overnight and idle-account costs
| Cost | Rule |
|---|---|
| Ordinary swaps | Rates are updated daily in MT5 Specification. The instrument determines which weekday carries the three-day charge.Source 8 |
| Islamic FX holding | First seven midnight rollovers are free; from the eighth, the schedule charges USD 10 per lot per calendar night. Wider spreads and excluded exotic pairs apply.Source 8 |
| Swap-free approval | Management may withdraw the arrangement; a swap-free label is not a promise of indefinitely free holding.Source 7Source 8 |
| Inactivity | Clause 39.5: $25 monthly after 60 days without opening, closing or maintaining a position. The clause prints dollars without a separate currency definition.Source 21 |
| Empty-account removal | After three months without trades or positions and with zero balance, the account may be removed; reactivation can require fresh documents.Source 21 |
Platforms, execution and trading rules
Sections ↑Platforms & products07
Platform tools
| Platform or tool | Operational use |
|---|---|
| MT5 desktop | Windows and macOS installations; charting, market/limit/stop orders and Close By functionality.Source 10 |
| MT5 mobile | iPhone/iPad and Android phone/tablet access; use the correct live or demo server credentials.Source 10 |
| Automated tools | MQL programming, third-party copiers and multi-traders are supported; distinguish a trading password from the read-only investor password.Source 11 |
| Demo | The dedicated page offers a practice account without a stated time limit; simulated execution is not a verified live-fill record.Source 18 |
Specifications08
Execution and risk settings
| Setting | Published treatment |
|---|---|
| Execution | Current RAW/ZERO/PLUS pages specify market execution and Immediate or Cancel filling.Source 4Source 5Source 6 |
| Trade size | Current matrix: 0.01-lot minimum/step and up to 50 lots; check individual symbols.Source 2 |
| Headline margin levels | 100% warning and 50% stop-out appear in the matrix. Its lower notes instead say 99% warning and 5%–50% stop-out depending on account. Confirm your actual group setting.Source 2 |
| Leverage | Up to 1:500; dynamic limits apply as exposure grows. Confirm the current symbol margin before increasing a position.Source 4Source 8 |
| Short-duration trading | Linked Trading Terms prohibit scalping lasting milliseconds to five minutes; current web wording is more permissive. Obtain written strategy approval before relying on the website.Source 22Source 12 |
| Latency/HFT | The current FAQ excludes latency arbitrage and high-frequency strategies.Source 12 |
| Weekend pending orders | Linked Trading Terms provide for weekend deletion of pending orders. Review the live order list before the next session.Source 22 |
Deposits, withdrawals and cash access
Sections ↑Process09
Deposit methods
| Route | Minimum | Broker processing target |
|---|---|---|
| Cards | USD 25 equivalent | InstantSource 13 |
| International bank wire | USD 100 equivalent | Credit on the day funds reach the brokerSource 13 |
| South African instant EFT | ZAR 500 | Instant, if availableSource 13 |
| E-wallets | USD 100 or equivalent, depending on wallet | InstantSource 13 |
| Internal transfer | No minimum | Within 24 hoursSource 13 |
Pricing & charges10
Deposit charges and limits
| Condition | What changes |
|---|---|
| Card / e-wallet cap | USD 10,000 equivalent per transaction and cumulatively per calendar month; excess processing costs can be passed on.Source 13 |
| South African EFT cap | ZAR 100,000 per calendar month for the published free-processing arrangement.Source 13 |
| Large bank wire | No published maximum; seek receiving-bank pre-approval above USD 50,000 equivalent.Source 13 |
| Insufficient trading | Cost recovery can apply below 0.10 round-trip lot per USD 100 deposited; cash indices require 1.00 lot per USD 100. Do not trade solely to recover fees.Source 13 |
Process11
Withdrawal minimums and timing
| Route | Minimum | Dispatch and receipt |
|---|---|---|
| Card | USD 10 equivalent | Sent within 24 hours; allow 1–5 business days to arriveSource 14 |
| International wire | USD 100 | Sent within 24 hours; 1–5 business days to arriveSource 14 |
| South African bank/EFT | ZAR 200 | Sent within 24 hours; stated processing 1–2 business daysSource 14 |
| E-wallet | USD 10 equivalent | Sent within 24 hours; some wallets receive instantly afterwardSource 14 |
Process12
Withdrawal restrictions and costs
| Rule | Effect |
|---|---|
| Return route | Deposits return through their original methods; profits use bank wire/local transfer/EFT. Accounts must match the client’s name.Source 14 |
| Free frequency | One covered withdrawal per 31 days; further processor costs are deducted.Source 14 |
| E-wallet threshold | Above USD 10,000 equivalent cumulatively in 90 days, wallet costs pass to the client.Source 14 |
| Volume and bank fees | Insufficient-trading rules also remove withdrawal-fee coverage. SWIFT fees are shared and intermediary deductions remain possible.Source 14 |
| Open positions | Withdrawal requests require sufficient free margin after allowing for existing positions; verification documents must be complete.Source 12 |
| Payment refund | The separate refund policy addresses unused funding/payment cancellation, not reversal of a completed trading loss. Refunds go to the original source and currency, net of applicable charges.Source 23 |
Regulation and client protection
Sections ↑Protections & eligibility13
Protection and contractual boundaries
| Area | Established position |
|---|---|
| Vanuatu authorization | The VFSC live list shows XGLOBAL FX LIMITED, 15062, active Classes A, B and C.Source 25 |
| Client funds | The broker says client money is segregated at banking institutions. This does not establish deposit insurance or cover trading losses.Source 19 |
| Negative balances | The website advertises retail protection, but agreement clauses 3.5 and 7.2 impose deficit liability. Obtain written clarification for your contract.Source 2Source 21 |
| South African onboarding | X Global Africa publishes FSP 51306. Its own regulatory page identifies XGLOBAL FX Ltd in Vanuatu as derivative issuer.Source 27 |
| Insurance scope | Africa’s disclosure mentions professional indemnity without an individual customer limit; it does not establish insurance for the Vanuatu trading balance.Source 28 |
Support, outages and complaints
Sections ↑Process14
Help and escalation
| Need | Route |
|---|---|
| Client support | [email protected]; +44 20 3034 1433. Published availability is 24 hours, five days weekly.Source 16 |
| Portal enquiry | Open a ticket in the members area for account assistance.Source 4 |
| Emergency orders | Clause 42.2 names telephone trading as the emergency route; confirm desk access and required phone PIN with support.Source 21 |
| Trading error | Email account/ticket details promptly; clause 46 sets a 48-hour reporting deadline. Confirm execution before assuming an instruction failed.Source 21 |
| Complaint handling | The published procedure provides acknowledgement within five working days and initial handling within five business days; unresolved cases at eight weeks receive a written explanation.Source 24 |
| Complaint response | Retain the final response and reply within its eight-week window. The procedure alone does not establish UK or Cyprus ombudsman eligibility.Source 24 |
Managed trading and promotional credit
Sections ↑Process15
MAM and delegated trading
| Feature | Responsibility |
|---|---|
| MAM access | Managers operate linked client accounts from an MT5 master; allocation methods include percentage and fixed allocation.Source 17 |
| Fees and credentials | Management/performance collection is automated on agreed terms; clients need not share trading passwords with the manager.Source 17 |
| Revoking authority | Clause 31 requires written revocation by registered mail with acknowledgement. Confirm existing positions and pending orders separately; automatic liquidation is not established.Source 21 |
| Manager enquiries | [email protected] handles MAM requirements.Source 17 |
Process16
General bonus terms — limited eligibility
| Item | Vanuatu terms for South African residents |
|---|---|
| Offer scope | Applies where credit is granted without separate promotion-specific terms; it is discretionary, not an entitlement.Source 15 |
| Credit versus cash | Bonus credit supports margin and can be lost, but cannot itself be withdrawn.Source 15 |
| Withdrawal or expiry | A withdrawal request cancels the credit; the broker may remove it after 60 days or otherwise cancel it. Removal reduces margin support.Source 15 |
| No-deposit profits | Minimum cash withdrawal is USD 200 or ZAR 3,000 unless a qualifying real deposit of USD 100 equivalent or ZAR 1,500 has been made.Source 15 |
| Profit destination | Without a real deposit, bonus profits are paid only by bank wire; fees may apply. Separate campaign rules can change eligibility.Source 15 |
Company and entity history
Sections ↑Entities & regulation17
Current entities and former branding
| Entity | Role and boundary |
|---|---|
| XGLOBAL FX Limited | Vanuatu international operator; registered office at First Floor, Icount Building, Kumul Highway, Port Vila, Efate.Source 1 |
| X Global Africa (Pty) Ltd | South African company 2013/123318/07; published Category I advice/intermediary role under FSP 51306.Source 28 |
| Former X Global Markets Ltd | CySEC now identifies the former Cyprus company as ABF Trade EU Limited, licence 171/12. Old XGLOBAL references do not establish a current CySEC contract or compensation entitlement.Source 29 |
| Account-document consistency | Before funding, obtain the accepted legal entity and current account schedule, especially where older website text names a different company.Source 20Source 27 |
Legal entities & licences
These are source-dated records, not a blanket assessment of the broker. Read each issuer, identifier, status and scope together.
XGLOBAL FX Limited
| Issuer & identifier | Recorded status | Date & scope |
|---|---|---|
| Vanuatu Financial Services Commission15062 | Authorised | Checked 12 Oct 2026Official current list shows active Classes A, B and C. This is the international CFD product entity.Source 25 |
X Global Africa (Pty) Ltd
| Issuer & identifier | Recorded status | Date & scope |
|---|---|---|
| Financial Sector Conduct Authority51306 | Not verified | Checked 12 Oct 2026Company-published Category I financial-services provider disclosure. Current individual FSCA register status was not independently obtained. Derivatives are issued by the separate Vanuatu entity.Source 28Source 27 |
Sources & further reading
- Current group and international operator XGLOBAL FX · Accessed 12 Oct 2026
- Current account comparison XGLOBAL FX · Accessed 12 Oct 2026
- XGLOBAL ID and account opening XGLOBAL FX · Accessed 12 Oct 2026
- XG RAW account XGLOBAL FX · Accessed 12 Oct 2026
- XG ZERO account XGLOBAL FX · Accessed 12 Oct 2026
- XG PLUS account XGLOBAL FX · Accessed 12 Oct 2026
- XG Islamic account XGLOBAL FX · Accessed 12 Oct 2026
- Forex, metal and CFD contract specifications XGLOBAL FX · Accessed 12 Oct 2026
- Instrument spread references XGLOBAL FX · Accessed 12 Oct 2026
- Platform availability and order tools XGLOBAL FX · Accessed 12 Oct 2026
- MetaTrader 5 functions and access XGLOBAL FX · Accessed 12 Oct 2026
- Account verification, funding and platform FAQ XGLOBAL FX · Accessed 12 Oct 2026
- Deposit methods, limits and fee exceptions XGLOBAL FX · Accessed 12 Oct 2026
- Withdrawal methods and fee conditions XGLOBAL FX · Accessed 12 Oct 2026
- General Bonus Terms XGLOBAL FX · Accessed 12 Oct 2026
- Support contacts and hours XGLOBAL FX · Accessed 12 Oct 2026
- MAM Multi-Trader XGLOBAL FX · Accessed 12 Oct 2026
- Demo account XGLOBAL FX · Accessed 12 Oct 2026
- Regulation and segregation disclosure XGLOBAL FX · Accessed 12 Oct 2026
- Current legal document index XGLOBAL FX · Accessed 12 Oct 2026
- Client Agreement v2.2 XGLOBAL FX · Accessed 12 Oct 2026
- Trading Terms v1 XGLOBAL FX · Accessed 12 Oct 2026
- Refund Policy v1 XGLOBAL FX · Accessed 12 Oct 2026
- Complaint Handling Procedure XGLOBAL FX · Accessed 12 Oct 2026
- Official financial dealers licensee list Vanuatu Financial Services Commission · Accessed 12 Oct 2026
- South African onboarding and Vanuatu product supplier XGLOBAL Africa · Accessed 12 Oct 2026
- South African regulatory scope disclosure XGLOBAL Africa · Accessed 12 Oct 2026
- FAIS Upfront Disclosure — October 2024 XGLOBAL Africa · Accessed 12 Oct 2026
- CySEC register — ABF Trade EU Limited, formerly X Global Markets Ltd Cyprus Securities and Exchange Commission · Accessed 12 Oct 2026
This profile reports dated public information, including broker-published services and terms. It does not independently test or guarantee execution, pricing or withdrawals. Inclusion is not an endorsement. Permissions and protections apply only to the named legal entity, service and client category; check the current official records and your contract.