Valutrades: Standard and ECN costs, UK payment fees, financing and company control

On a one-lot EUR/USD trade, the USD 6 ECN round-turn commission alone equals 0.6 pip: USD 6 divided by USD 10 per pip. A positive bid–ask spread adds to that amount. For example, the broker’s illustrative 0.3-pip EUR/USD spread would add USD 3, giving USD 9 combined spread and commission before financing, conversion or slippage. The 0.3-pip illustration is not a current average.[2][5]

Valutrades says it does not offer swap-free or Islamic accounts. Long and short financing rates are updated daily and can be checked in the client-area product details or each MetaTrader symbol’s specifications. Oil cash has a separate financing method, so the FX rollover formula should not be applied to it.[8]

From 10 August 2026, the inactivity policy charges USD 100 every month after 12 months without executed trades while an account has a positive balance. Each trading account is assessed separately; logins and internal transfers do not reset the trading-activity test. Deductions cannot exceed the remaining balance, and the help centre describes an email notice one month before the first charge.[13]

The withdrawal workflow gives the finance team up to one business day to review a request, followed by method-dependent processing typically taking one to five business days. The finance team works weekdays; weekend requests are handled on Monday. A “Paid” status means Valutrades has handled the request, not that the receiving bank or wallet has already credited it.[10]

Both platforms are offered through desktop, browser and iOS/Android access. Valutrades publishes instructions for installing and activating Expert Advisors on the desktop terminals. Instrument specifications are available through Market Watch on desktop and product details on mobile, including symbol-level parameters that are more useful than applying one margin or financing number across every product.[14][15][16]

Customer support is advertised as 24/5, with live chat, WhatsApp, email and English-language telephone support at +44 (0)20 3141 0888. The UK help address is [email protected]; Seychelles support is [email protected]. Support availability does not mean every instrument trades continuously through the week.[17]

Valutrades Limited was incorporated in England and Wales on 7 February 2012. It previously traded under the company name Monex Capital Markets Limited, changing to Valutrades Limited in January 2014. Companies House records it as active, with registered office at 51 Eastcheap, London EC3M 1JP.[18]

The Seychelles operating company is Valutrades (Seychelles) Limited. Its current FSA entry identifies it as a securities dealer and links valutrades.com, with an Eden Island address. That entry concerns the Seychelles company; the UK account has its own contracting entity and regulatory framework.[21]

Headquarters

UK registered office: 51 Eastcheap, London EC3M 1JP

Founded

UK company incorporated 7 February 2012; Valutrades name adopted January 2014