Accounts and opening requirements
Sections ↑Reference table01
The six published account alternatives
| Attribute | Cent | Standard | ECN | Booster | Bonus | PRO |
|---|---|---|---|---|---|---|
| Minimum deposit | USD 8 | USD 8 | USD 50 | USD 8 | USD 8 | USD 500Source 3Source 4Source 5Source 6Source 7Source 8 |
| Account spread floor | 1.2 pips | 1.2 pips | 0.0 pips | 2.0 pips | 2.0 pips | 0.6 pipSource 3Source 4Source 5Source 6Source 7Source 8 |
| Commission | None | None | USD 4 / lot; side unstated | None | None | NoneSource 3Source 4Source 9Source 6Source 7Source 8 |
| FX contract per lot | 1,000 base units | 100,000 base units | 100,000 base units | 100,000 base units | 100,000 base units | 100,000 base unitsSource 3Source 4Source 5Source 6Source 7Source 8 |
| Smallest trade | 0.01 lot | 0.01 lot | 0.01 lot | 0.01 lot | 0.01 lot | 0.01 lotSource 3Source 4Source 5Source 6Source 7Source 8 |
| Maximum trade | 25 lots | 50 lots | 50 lots | 50 lots | 50 lots | 50 lotsSource 3Source 4Source 5Source 6Source 7Source 8 |
| Maximum leverage advertised | 1:1,000 | 1:2,000 | 1:2,000 | 1:2,000 | 1:500 | 1:2,000Source 3Source 4Source 5Source 6Source 7Source 8 |
| Margin call / stop-out | 60% / 30% | 60% / 30% | 60% / 30% | 60% / 30% | 60% / 30% | 60% / 30%Source 3Source 4Source 5Source 6Source 7Source 8 |
| Account currency | USD | USD | USD | USD | USD | USDSource 3Source 4Source 5Source 6Source 7Source 8 |
| Platforms | MT4 / MT5 | MT4 / MT5 | MT4 / MT5 | MT4 / MT5 | MT4 | MT4 / MT5Source 2 |
| Published instrument count | 32 | 52 | 42 | 49 | 20 | 42Source 3Source 4Source 5Source 6Source 7Source 8 |
| Swap treatment advertised | No swaps, all regions | No swaps, all regions | No swaps, all regions | No swaps, all regions | No swaps, all regions | No swaps, all regionsSource 3Source 4Source 5Source 6Source 7Source 8 |
Select the account and contracting company together: the same group website publishes different agreements, and those agreements can change the withdrawal, inactivity and protection rules that apply.[1]
The facts02
Opening and choosing an account
| Measure | Value | Context |
|---|---|---|
| Identity and address | Live-account verification required | Photo identification plus bank statement or utility bill no more than six months old; the name must be visible.Source 16 |
| Processing target | Within 48 hours | Company estimate for opening and document verification, not an approval guarantee.Source 16 |
| Platform login | Member Area and trading account are separate tools | Use the account’s server details when setting up MetaTrader.Source 17 |
| Cent sizing | 0.01 Cent lot = 10 base units for FX | Its 1,000-unit contract is one-hundredth of the full-size FX contract; account cash remains described as USD.Source 3 |
| Funding minimum | Account and payment minimums differ | The payment-method page still contains a USD 1 FAQ answer; the account pages specify USD 8 or more. Use the selected account and method together.Source 14Source 2 |
Markets and contract specifications
Sections ↑At a glance03
Instrument examples and sizing
| Market | Examples | Why the account matters |
|---|---|---|
| Forex | EUR/USD, GBP/USD, USD/JPY and cross/exotic pairs | The same currency pair carries account suffixes and different spreads.Source 9 |
| Metals | Gold, silver and selected other metals | XAUUSD contract field: 1 for Cent, 100 for the full-size accounts; do not reuse an FX lot value.Source 10 |
| Energy | Brent and WTI; natural gas on selected accounts | WTI contract field is 10 on Cent and 1,000 on Standard; Bonus has no energy table.Source 12 |
| Indices | S&P 500 and other regional index CFDs | SP500 contract field differs: 10 on Standard, 1 on Booster.Source 11 |
| Crypto | Bitcoin, Ethereum and other cryptocurrency CFDs | BTCUSD contract field is 0.01 on Cent and 1 on the full-size accounts.Source 13 |
| Legal form | OTC derivatives | The Mauritius risk disclosure makes Valetax the counterparty; clients do not own the underlying instrument.Source 26 |
Trading costs and inactivity charges
Sections ↑At a glance04
Company-published average FX spreads, in points
At a glance05
Other product charges and overnight qualifications
| Item | Published detail | Scope / limit |
|---|---|---|
| ECN gold | 9 average spread points; USD 4 commission per lot | XAUUSD.vcn; commission side unstated.Source 10 |
| ECN indices | SP500.vcn also carries USD 4 per lot | General commission-free index marketing is not the full ECN schedule.Source 11 |
| Swap discrepancy | Account pages advertise no swaps, while instrument tables display nonzero swap fields | Do not interpret the published rate fields as a confirmed charge on every swap-free account.Source 16Source 10 |
| Mauritius swap-free terms | Waived swaps can be charged retrospectively for suspected abuse | Terms §10.35 also permits removal of swap-free treatment.Source 24 |
At a glance06
Inactivity and account availability by entity
| Entity / event | Trigger | Consequence |
|---|---|---|
| SVG inactivity | Three calendar months without deposit and/or trading | USD 15 monthly, deducted at month-end until the balance reaches zero; possible increases after 12 months without login.Source 25 |
| SVG exceptions / reactivation | Another trading account remains active, or activity resumes | No inactivity fee if another account is active. New deposits/trading stop future deductions; earlier fees are not refunded.Source 25 |
| SVG archive | Dormant account reaches zero balance | Deactivated and archived.Source 25 |
| Mauritius unclaimed account | Five years dormant, followed by owner tracing | After a further 12 months without contact, closure and statutory treatment of funds may follow.Source 24 |
Platforms, leverage and order handling
Sections ↑At a glance07
Trading access
| Platform | Practical capabilities | Important distinction |
|---|---|---|
| MetaTrader 4 | Desktop, web and mobile; automated strategies | Bonus is listed as MT4-only in the account matrix.Source 17Source 2 |
| MetaTrader 5 | Desktop, web and mobile; hedging/netting functionality and market depth | Use the particular account’s server and instrument list; generic platform capabilities do not establish exchange-traded securities access.Source 17 |
| Valetax App | Account creation, verification, balances, deposits, withdrawals and support | A mobile account-management route with account-dependent trading access.Source 18 |
| Execution | OTC trades with the broker | The risk disclosure warns that stops and liquidation may fail to limit losses in disrupted or illiquid markets.Source 26 |
At a glance08
Leverage reductions
| Condition | Published ECN rule | Effect |
|---|---|---|
| Equity tier changes | Leverage steps down as equity rises | A decrease can occur within minutes; increases follow equity falling 10% below the tier.Source 5 |
| Rollover window | New positions within two hours before/after rollover | Half the ordinary tier leverage.Source 5 |
| Tighter rollover/news window | 15 minutes either side of rollover; 10 minutes before to five after major news | New positions capped at 1:200; the page says earlier trades remain unchanged.Source 5 |
The facts09
Strategy restrictions
| Measure | Value | Context |
|---|---|---|
| Automation and hedging | Account pages advertise support | Those labels do not override prohibited-trading terms.Source 6 |
| Mauritius scalping | 30-second order/interval wording applies | §13.4 states a minimum per order and/or between orders; §13.8 prohibits aggressive news scalping.Source 24 |
Deposits, withdrawals and bonus credit
Sections ↑At a glance10
Published payment-method examples
| Route | Minimum / payment commission | Advertised crediting |
|---|---|---|
| Malaysia online banking | MYR50; MYR0 | Instant; 24/7 availabilitySource 14 |
| Indonesia online banking | IDR 100,000; IDR 0 | Instant; 24/7 availabilitySource 14 |
| USDT | 50 USDT; 1.5 USDT | 10 minutes to four hoursSource 14 |
| Electronic payments (MY / ID) | Listed as coming soon | Do not assume the advertised local e-payment route is live.Source 14 |
The facts11
Withdrawing available cash
| Measure | Value | Context |
|---|---|---|
| Mauritius eligibility | Ordinarily at least 0.01 cumulative lot per account | §25.12(A): verification/compliance still applies; reaching the volume alone does not guarantee release.Source 24 |
| SVG payments | Return deposited money to its original method where possible | Profits go to a bank account in the client’s name. Available margin excludes extra margin and unrealised profits.Source 25 |
| Pending / rejected request | Member Area shows status | Unverified accounts, incorrect details or insufficient margin can cause rejection. Contact support if funds have not arrived within 24 hours; this is an escalation trigger, not a settlement guarantee.Source 15 |
At a glance12
Promotions and money that can be withdrawn
| Item | Published condition | Cash distinction |
|---|---|---|
| Welcome Bonus document | Individual offer for verified new clients; campaign period and required volume are program-specific | The credit itself cannot be withdrawn or transferred. Qualifying profits may be withdrawn, and the first withdrawal removes the credit.Source 29 |
| Qualifying welcome trades | Full round turn; at least 60 seconds and profit/loss exceeding three pips, with anti-hedging conditions | The document does not establish today’s offer amount or minimum total lots. Unclaimed profits may expire with the promotion.Source 29 |
| Bonus / Booster accounts | Distinct account pricing exists | Their names do not establish a current cash reward or an unconditional bonus entitlement.Source 7Source 6 |
| Contest dates | Promotions page contains both current and previous campaigns | The displayed Africa Trade to Win dates ended 30 March 2026; an archived contest is not a live welcome-cash offer.Source 30 |
Regulation, counterparties and protection
Sections ↑The facts13
What the legal scope changes
| Measure | Value | Context |
|---|---|---|
| Mauritius licence claim | GB21026312 | Company identifies an Investment Dealer, full service excluding underwriting. The FSC route did not yield a readable current firm record, so authorisation is not independently confirmed here.Source 23Source 28 |
| SVG incorporation | Company registration is a different status | The SVG broker’s corporate number does not establish a Mauritius licence or investor-compensation entitlement for its customers.Source 22 |
| Payment agent | Cyprus processing company | The group names a payment agent; its company registration is not presented here as a CySEC broker authorisation.Source 1 |
| Mauritius negative balance | Protection is per client across accounts | §26 permits other account funds to meet a deficit; the loss cap is not separately ring-fenced per account.Source 24 |
| SVG negative balance | Retail clients only | Its agreement describes protection against loss exceeding the overall investment.Source 25 |
| Client money and insurance | Segregation does not establish insured recovery | The risk disclosure warns segregation may not afford complete protection. No current private policy, beneficiary class, per-client cap or aggregate was established.Source 26 |
Support, outages and complaints
Sections ↑Published support channels
Customer supportEmail
TelephoneTelephone
+65 69315022Source 21
Scope Singapore contact number; not evidence of Singapore investment authorisation
Member Area / live chatWebsite
https://valetax.com/contact-us/Source 21
Scope Account-specific assistance and chat
Hours 24/7 advertised
At a glance14
Escalation and urgent issues
| Issue | Published route or limit |
|---|---|
| Platform outage | Use official support. No dedicated emergency order desk, authentication process or guaranteed telephone execution was established in the reviewed contact/risk materials.Source 21Source 27 |
| Mauritius complaint | Acknowledgement within seven business days; response within 30, extendable to 60; unresolved matters may go to the FSC.Source 24 |
| SVG complaint | Email [email protected] from the registered address. Its agreement specifies filing within five working days after the event.Source 25 |
CopyTrading and research services
Sections ↑At a glance15
CopyTrading responsibilities
| Action / feature | What the public FAQ establishes |
|---|---|
| Connecting | Only new manager trades are copied. Each connection creates an investor account; the same manager can be followed up to five times.Source 19 |
| Fees and minimum | Set by the money manager and displayed in Member Area; commission recalculated daily.Source 19 |
| Disconnection | Available at any time. The FAQ does not establish automatic closure of every existing position, pending-order treatment or exit-fee crystallisation.Source 19 |
| Manual control | MT4 investor access is unsupported. MT5 access is country-dependent; closing may require strategy-provider permission.Source 19 |
| Investor cash | Profits are not automatically transferred. Monitor the investor account and obtain instructions for residual exposure before leaving.Source 19 |
The facts16
Other tools
| Measure | Value | Context |
|---|---|---|
| Analysis Centre | Signals, research terminal and economic calendar | The MT4 integration is installed as an Expert Advisor. Provider-regulation marketing does not establish FCA authorisation for the Valetax broker.Source 20 |
| Mobile administration | Verification, funding and integrated support | The app offers account management while MetaTrader and CopyTrading permissions remain account-specific.Source 18 |
Company identity and document continuity
Sections ↑The facts17
Choosing the applicable documents
| Measure | Value | Context |
|---|---|---|
| Group website | More than one counterparty | Valetax says only the documents for the broker selected at onboarding apply to that customer. Keep the executed agreement and the account’s entity identification.Source 22 |
| Document versions | August 2026 Mauritius / November 2025 SVG | These different agreements do not establish an automatic client migration between entities.Source 22 |
| Residence restrictions | Eligibility is limited | The footer excludes, among others, the US, Mauritius and Singapore. An office or support number is not an offer to local residents.Source 1 |
Legal entities & licences
These are source-dated records, not a blanket assessment of the broker. Read each issuer, identifier, status and scope together.
Valetax International Limited
MauritiusSource 22
| Issuer & identifier | Recorded status | Date & scope |
|---|---|---|
| Financial Services Commission MauritiusGB21026312 | Not verified | Checked 12 Oct 2026Company-published Investment Dealer claim; current firm-specific FSC register result was not readable.Source 23Source 28 |
Valetax Global Limited
St. Vincent and the GrenadinesSource 22
No separate licence entry is recorded in this panel.
Valetax Processing LTD
CyprusSource 1
No separate licence entry is recorded in this panel.
Sources & further reading
- Group website and legal-entity disclosures Valetax · Accessed 12 Oct 2026
- Six-account comparison Valetax · Accessed 12 Oct 2026
- Cent account conditions Valetax · Accessed 12 Oct 2026
- Standard account conditions Valetax · Accessed 12 Oct 2026
- ECN account conditions and equity tiers Valetax · Accessed 12 Oct 2026
- Booster account conditions Valetax · Accessed 12 Oct 2026
- Bonus account conditions Valetax · Accessed 12 Oct 2026
- PRO account conditions Valetax · Accessed 12 Oct 2026
- FX instrument specifications and average spread table Valetax · Accessed 12 Oct 2026
- Metal instrument specifications Valetax · Accessed 12 Oct 2026
- Index instrument specifications Valetax · Accessed 12 Oct 2026
- Energy instrument specifications Valetax · Accessed 12 Oct 2026
- Cryptocurrency instrument specifications Valetax · Accessed 12 Oct 2026
- Payment methods, minima, fees and timing Valetax · Accessed 12 Oct 2026
- Withdrawal status and support instructions Valetax · Accessed 12 Oct 2026
- Opening an account and required documents Valetax · Accessed 12 Oct 2026
- MetaTrader platform access Valetax · Accessed 12 Oct 2026
- Valetax mobile account-management app Valetax · Accessed 12 Oct 2026
- CopyTrading investor and money-manager FAQs Valetax · Accessed 12 Oct 2026
- Analysis Centre tools Valetax · Accessed 12 Oct 2026
- Contact and 24/7 support Valetax · Accessed 12 Oct 2026
- Current entity-specific legal documents Valetax · Accessed 12 Oct 2026
- Company and licence claims Valetax · Accessed 12 Oct 2026
- Valetax International terms of business, August 2026 Valetax · Accessed 12 Oct 2026
- Valetax Global terms of business, November 2025 Valetax · Accessed 12 Oct 2026
- Valetax International risk disclosure Valetax · Accessed 12 Oct 2026
- Valetax Global risk disclosure Valetax · Accessed 12 Oct 2026
- Mauritius FSC online public register route Financial Services Commission Mauritius · Accessed 12 Oct 2026
- Published Welcome Bonus conditions Valetax · Accessed 12 Oct 2026
- Current and previous promotions Valetax · Accessed 12 Oct 2026
This profile reports dated public information, including broker-published services and terms. It does not independently test or guarantee execution, pricing or withdrawals. Inclusion is not an endorsement. Permissions and protections apply only to the named legal entity, service and client category; check the current official records and your contract.