Accounts and eligibility
Sections ↑Account comparison01
Account and service routes at a glance
| Account / service | Contract and customer scope | Platform and principal condition |
|---|---|---|
| Micro | TradingPro International Limited — Mauritius; retail clients | MetaTrader 4 / MetaTrader 5. International account; payment-method minimums may differ.Source 1Source 11 |
| Rookie | TradingPro International Limited — Mauritius; retail clients | MetaTrader 4 / MetaTrader 5. International account; payment-method minimums may differ.Source 2Source 11 |
| Pro | TradingPro International Limited — Mauritius; retail clients | MetaTrader 4 / MetaTrader 5. International account; payment-method minimums may differ.Source 3Source 11 |
| ScalpX | TradingPro International Limited — Mauritius; retail clients | MetaTrader 4 / MetaTrader 5. International account; payment-method minimums may differ.Source 4Source 11 |
The published client agreement names TradingPro International Limited in Mauritius.[8]
For UK readers, the FCA warning dated 26 June 2025 identifies tradingpro.com as unauthorised and advises avoiding the firm. South African licence claims do not confer UK authorisation.[34]
Reference table02
Compare the four main accounts
| Attribute | Micro | Rookie | Pro | ScalpX |
|---|---|---|---|---|
| Minimum deposit | USD 1 | USD 1 | USD 10 | USD 50Source 1Source 2Source 3Source 4 |
| Account denomination | USD | USC — US cents | USD | USDSource 1Source 2Source 3Source 4 |
| Advertised spread floor | 1.6 pips | 0.0 pips | 1.6 pips | 0.0 pipsSource 1Source 2Source 3Source 4 |
| Commission | No precise amount stated | USD 0.03 per lot / 3 USC; side unspecified | None | USD 3 per lot; side unspecifiedSource 1Source 3Source 7 |
| Minimum order | 0.10 lot | 0.01 lot | 0.01 lot | 0.01 lotSource 1Source 2Source 3Source 4 |
| Maximum order | 100 lots | 100 lots | 100 lots | 200 lotsSource 1Source 2Source 3Source 4 |
| Volume step | 0.01 lot | 0.01 lot | 0.01 lot | 0.01 lotSource 1Source 2Source 3Source 4 |
| Margin call / stop-out | 30% / 10% | 50% / 30% | 50% / 20% | 50% / 30%Source 1Source 2Source 3Source 4 |
| Maximum headline leverage | 1:2000 | 1:2000 | 1:2000 | 1:2000Source 1Source 2Source 3Source 4 |
The facts03
Opening and maintaining access
| Measure | Value | Context |
|---|---|---|
| Registration | Create a profile, verify identity, then open a trading account. | Use the broker’s registration form and an email address you control.Source 6 |
| Identity evidence | Passport, national ID or driving licence. | The account FAQ requests a clear electronic copy. Additional compliance evidence can still be required.Source 5 |
| Multiple accounts | The general FAQ permits up to ten of each main account type. | The separate IDR limit is lower.Source 5 |
| Regional exclusions | Australia, Belgium, France, Iran, North Korea and the USA appear in the website restriction. | The agreement additionally lists Canada; acceptance depends on the contracting entity and residence.Source 32Source 8 |
Regional comparison04
Separate IDR account terms
| Item | Published condition |
|---|---|
| Initial funding | IDR 1,000,000 normally; IDR 500,000 only under an applicable promotion.Source 30 |
| Commission and account limit | IDR 125,000 per lot; charging side is not specified. Maximum two IDR accounts per profile.Source 30 |
| Balance ceiling | IDR 99,999,999.Source 30 |
| Wallet route | IDR Wallet uses local processors. Transfers from USD/USC trading accounts must pass through a wallet.Source 29Source 31 |
| Conversion | The current FAQ quotes USD 1 = IDR 17,700 for deposits and says the rate may change. This is a broker conversion quote, not a market-rate guarantee.Source 31 |
Products and contract specifications
Sections ↑Availability05
Markets available as CFDs
| Market | Examples and practical scope |
|---|---|
| Forex | Major, minor and exotic currency pairs, including EURUSD, GBPUSD and USDJPY. The public quote table is not assigned to one account type.Source 24 |
| Metals and energy | Gold XAUUSD, silver XAGUSD, WTI XTIUSD, Brent XBRUSD and natural gas XNGUSD. Their contract units and price precision differ.Source 25 |
| Indices | Equity-index CFDs give price exposure to market benchmarks, with symbol-specific sessions.Source 26 |
| Shares | Equity CFDs are offered; a CFD position does not register ownership of the underlying share.Source 27 |
| Cryptocurrencies | Crypto CFDs are listed alongside the conventional markets. They are trading contracts rather than delivery of coins to a personal wallet.Source 28 |
The facts06
Read the symbol specification before sizing an order
| Measure | Value | Context |
|---|---|---|
| Price precision | The commodity table uses two decimals for XAUUSD, three for XTIUSD/XBRUSD and four for XNGUSD. | A displayed point in one market is not an interchangeable pip or cash amount in another.Source 25 |
| FX spread table | Published minimum and average columns are indicative and not account-specific. | The website describes its figures as previous-day averages. No dated execution sample or all-in account cost is inferred.Source 24 |
Trading costs and other charges
Sections ↑Pricing & charges07
Costs beyond the opening spread
| Cost | What applies |
|---|---|
| Pro commission | The dedicated Pro page explicitly states no commission; the spread remains a cost.Source 3 |
| Rookie / ScalpX commission | Use the account-specific clarification above. Its “per lot” wording does not establish whether a rate covers one side or both sides.Source 7 |
| Swap-free qualification | Charges may start after 3, 7 or another broker-selected holding period, including retrospectively.Source 9 |
| Untraded-deposit withdrawal | Agreement §10.6 specifies a 5% withdrawal charge where deposited funds have not been traded.Source 8 |
| Crypto — regional FAQ | The Malaysia/Indonesia payment guidance quotes the greater of USD 1 or 0.5%; processor conversion is separate.Source 14 |
The facts08
Dormancy and deactivation
| Measure | Value | Context |
|---|---|---|
| Dormancy trigger | No trading, deposits, withdrawals or login; the continuous period is company-defined. | Source 9 |
| Reserved fee | USD 10 for the first 60 days of dormancy, then USD 10 each 30 days; currently unenforced. | Source 9 |
| Reactivation / archiving | Qualifying activity can reactivate. An insufficient balance can lead to archiving or closure. | Source 9 |
| Social-provider listing | One month without trading may deactivate a provider listing. | This is separate from dormancy of the underlying trading account.Source 19 |
Platforms, execution and margin
Sections ↑Platforms & products09
Trading access and order control
| Facility | Practical detail |
|---|---|
| MetaTrader 4 / MetaTrader 5 | Both are listed as current platforms. Use the live/demo server assigned to the particular account, not the client-area profile login.Source 22Source 7 |
| Order submission | Client terminal only; acceptance is not execution.Source 9 |
| Access troubleshooting | The help page distinguishes an incorrect account number, trading password and server. An investor password gives viewing access rather than permission to trade.Source 22 |
| Equity ceiling | Micro/Rookie: USD 10,000. Further trading can be restricted and profits beyond the ceiling cancelled.Source 9 |
Specifications10
Maximum leverage by USD equity
Trading & service hours11
Event restrictions in the current execution policy
| Period | FX / gold restriction |
|---|---|
| High-impact news | Maximum 1:100.Source 9 |
| Daily rollover | 1:200, three hours before closing through one hour after opening for FX; three hours after for gold.Source 9 |
| Weekend — server time | 1:50 from Friday 21:00 until Monday 01:00 for FX / 03:00 for gold; silver 1:20.Source 9 |
| Offsetting positions | Unwinding hedges can trigger event-margin restrictions.Source 9 |
Deposits, withdrawals and bonus credit
Sections ↑Pricing & charges12
Selected payment routes
| Method | Deposit range in USD | Withdrawal detail |
|---|---|---|
| Visa / Mastercard | 11–5,000 | Partial refund; stated arrival 7–14 working days.Source 12 |
| Crypto | 15–50,000 | 10–10,000; method charges apply.Source 12 |
| Neteller / Sticpay | From 10 | Withdrawals from 10; availability depends on country.Source 12 |
| PromptPay | 10–20,000 | 10–20,000; regional route.Source 12 |
| Bank transfer | Check the available bank route | International bank withdrawals: minimum USD 100; 1–5 business days; bank charges possible.Source 14 |
Process13
Cash access and processing
| Step or restriction | What it means |
|---|---|
| Payment ownership | Use your own payment account and keep proof of the transaction; third-party funding is prohibited.Source 12 |
| Return route | Withdraw through the original funding method where possible; card refunds take priority.Source 8 |
| Approval versus arrival | The agreement allows two working days after approval. The receiving bank or processor adds its own settlement time.Source 8 |
| Track the request | Client Area → Funds → Transaction History shows Pending, Processing, Approved, Cancelled or Declined. An approved request is not proof of bank receipt.Source 13 |
| Refund requests | The refund policy addresses return of deposited funds; it does not promise reversal of market losses.Source 10 |
Process14
30% bonus — dedicated account conditions
| Condition | Published rule |
|---|---|
| Eligible account | ScalpX Account (30% Bonus), MT5, USD; maximum leverage 1:500.Source 15 |
| Deposit and participation | USD 200–1,000; one participation per client, IP and device, after verification.Source 15 |
| Credit versus cash | Credit can absorb losses and support existing margin, but cannot fund new positions by itself. It is neither withdrawable nor transferable.Source 15 |
| Profit cash-out ceiling | Bonus-related profit withdrawals cannot exceed the initial deposit, capped at USD 1,000. Excess profit is forfeited on a transfer or withdrawal request.Source 15 |
| Removal and expiry | Any transfer or withdrawal, stop-out, or expiry after 30 calendar days removes credit, including while positions remain open.Source 15 |
Regulation and client protection
Sections ↑The facts15
Protection follows the contracting entity
| Measure | Value | Context |
|---|---|---|
| UK regulatory warning | The FCA warning names tradingpro.com as unauthorised in the UK. | It states that clients do not have access to the UK Financial Ombudsman Service or FSCS protection.Source 34 |
| International issuer | The client agreement identifies the Mauritius company. | The separately disclosed South African intermediary is not a substitute issuer for that agreement. Current company-specific authority matches were not obtained for either stated licence.Source 11 |
| Negative balances | Agreement §9.9 permits set-off against other linked accounts. | Do not assume a negative balance is automatically forgiven or ring-fenced to one trading account.Source 8 |
| Insurance | No current insurer certificate or numerical customer-balance cover was established. | Segregation or a stated licence is not evidence of a per-client insurance entitlement.Source 33Source 11 |
Support, outages and complaints
Sections ↑Official support routes
Client supportEmail
Published support numberTelephone
Help and troubleshootingWebsite
https://www.tradingpro.com/faq/is-something-not-workingSource 22
Scope Account/server errors and trading-terminal help
Process16
If something goes wrong
| Issue | Action and deadline |
|---|---|
| An inaccessible terminal | Check the account, server and trading-password details. Contact support promptly and preserve the Journal entries; a support message does not itself execute or close an order.Source 22 |
| A trade complaint | Agreement §22 requires a written complaint within three working days, using the Complaint Handling Form and identifying the disputed orders.Source 8 |
| Evidence | Keep order numbers, times, platform logs and the requested outcome. Do not send passwords in a complaint.Source 8 |
| Closing the relationship | Two days’ written notice; close positions and settle liabilities under agreement §38.Source 8 |
Social trading, rebates and additional services
Sections ↑Process17
Social trading controls and fees
| Feature | Practical rule |
|---|---|
| Account options | The service advertises Copy ScalpX, Copy Pro, Copy Rookie and Copy Micro. The selected provider’s offer controls participation.Source 17 |
| Minimum follower balance | The provider sets its own minimum subscription balance.Source 18 |
| Performance fee | Review the offer’s calculation basis and interval. High-water-mark, per-trade and scheduled fee settings are described; one universal method is not established.Source 19Source 21 |
| Order control | Followers may close individual copied positions.Source 20 |
| Unsubscribe | Client Area → Social Trading → My Subscriber → select subscription → Unsubscribe. Some providers may require direct contact.Source 18 |
| Existing exposure on exit | The help instructions do not establish automatic closure of all existing positions when unsubscribing. Check the remaining positions and pending orders separately.Source 18Source 20 |
Pricing & charges18
Trading cashback
| Self-traded account | Advertised rebate |
|---|---|
| ScalpX / Rookie | USD 1 per standard lot.Source 16 |
| Micro / Pro | USD 2 per standard lot.Source 16 |
| Credit and withdrawal | The campaign says rebates credit automatically after trading and can be withdrawn.Source 16 |
| Social accounts | The social-trading FAQ excludes those accounts from cashback.Source 18 |
Company structure and document dates
Sections ↑The facts19
How the current offer is organised
| Measure | Value | Context |
|---|---|---|
| Brand and agreement | TradingPRO is the trading brand; the current contract is issued by the Mauritius company. | The group’s South African disclosure is separately identified in the entity records.Source 11 |
| Transfers between entities | No current mass migration notice or account-transfer instructions were established. | Do not infer that balances, open trades or complaints move between entities simply because they share the brand.Source 32Source 33 |
Legal entities & licences
These are source-dated records, not a blanket assessment of the broker. Read each issuer, identifier, status and scope together.
TradingPro International Limited
MauritiusSource 11
| Issuer & identifier | Recorded status | Date & scope |
|---|---|---|
| Financial Services CommissionGB23202513 | Not verified | Checked 12 Oct 2026Company states investment-dealer authorisation and registration 208079 GBC. Current official firm-specific status was not independently obtained.Source 11 |
TradingPRO International (PTY) LTD
South AfricaSource 11
| Issuer & identifier | Recorded status | Date & scope |
|---|---|---|
| Financial Sector Conduct Authority49624 | Not verified | Checked 12 Oct 2026Company disclosure gives registration 2014/202132/07. Current individual FSCA permission and status were not independently obtained.Source 11 |
Sources & further reading
- Micro account specifications TradingPRO · Accessed 12 Oct 2026
- Rookie account specifications TradingPRO · Accessed 12 Oct 2026
- Pro account specifications TradingPRO · Accessed 12 Oct 2026
- ScalpX account specifications TradingPRO · Accessed 12 Oct 2026
- Identity documents and account limits TradingPRO · Accessed 12 Oct 2026
- Registration and verification TradingPRO · Accessed 12 Oct 2026
- Account-specific commission clarification TradingPRO · Accessed 12 Oct 2026
- Current client agreement TradingPRO · Accessed 12 Oct 2026
- Order execution policy — updated 30 September 2026 TradingPRO · Accessed 12 Oct 2026
- Refund policy TradingPRO · Accessed 12 Oct 2026
- Legal entities and stated licences TradingPRO · Accessed 12 Oct 2026
- Payment methods, limits and processing TradingPRO · Accessed 12 Oct 2026
- Funding status and availability TradingPRO · Accessed 12 Oct 2026
- Regional payment detail and crypto withdrawal charge TradingPRO · Accessed 12 Oct 2026
- 30% deposit bonus — dated 20 August 2026 TradingPRO · Accessed 12 Oct 2026
- Trading cashback programme TradingPRO · Accessed 12 Oct 2026
- Social trading account options TradingPRO · Accessed 12 Oct 2026
- Unsubscribe, provider minimum and cashback exclusion TradingPRO · Accessed 12 Oct 2026
- Fee calculation and inactive provider listings TradingPRO · Accessed 12 Oct 2026
- Follower order control and provider fees TradingPRO · Accessed 12 Oct 2026
- Offer settings and private subscriptions TradingPRO · Accessed 12 Oct 2026
- Login and order-button troubleshooting TradingPRO · Accessed 12 Oct 2026
- Official contact details TradingPRO · Accessed 12 Oct 2026
- Forex instrument list and quote table TradingPRO · Accessed 12 Oct 2026
- Commodity CFD symbols TradingPRO · Accessed 12 Oct 2026
- Index CFD symbols TradingPRO · Accessed 12 Oct 2026
- Equity CFD symbols TradingPRO · Accessed 12 Oct 2026
- Cryptocurrency CFD symbols TradingPRO · Accessed 12 Oct 2026
- IDR account wallet and leverage restrictions TradingPRO · Accessed 12 Oct 2026
- IDR account commission, deposits and balance limit TradingPRO · Accessed 12 Oct 2026
- IDR account conversion and transfer flow TradingPRO · Accessed 12 Oct 2026
- Company information and regional restrictions TradingPRO · Accessed 12 Oct 2026
- Legal document library TradingPRO · Accessed 12 Oct 2026
- Trading PRO / TradingPRO — FCA warning, 26 June 2025 Financial Conduct Authority · Accessed 12 Oct 2026
This profile reports dated public information, including broker-published services and terms. It does not independently test or guarantee execution, pricing or withdrawals. Inclusion is not an endorsement. Permissions and protections apply only to the named legal entity, service and client category; check the current official records and your contract.