Trade Set Go: four account tiers, six CFD markets and Seychelles terms

The Basic, Expert, ECN and Pro tiers combine different opening deposits with a shared advertised leverage ceiling of 1:400. Higher leverage amplifies the effect of price movements; it does not describe a uniform margin allowance for every symbol. This profile concerns the Seychelles website.[1]

The FAQ redirects EU residents to tsgbrokers.com and excludes US/sanctioned jurisdictions. Acceptance depends on residence and verification; the redirect does not establish automatic migration of existing accounts.[11]

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The six published markets are FX, indices, commodities, shares, cryptocurrencies and ETFs. These are leveraged derivative exposures. The risk notice specifies synthetic OTC contracts rather than ownership of the underlying currencies, shares or coins.[13]

Archiving can start after 90 days without trades or non-trading activity. History remains accessible in the Personal Area; restoration can be requested and money remains owed. This is separate from the later inactivity charge.[14]

Swap-free eligibility is discretionary and may involve administration charges; the agreement does not establish universal fee-free overnight holding.[14]

The website presents TSG Trade Web alongside MetaTrader 5 and describes web, desktop and mobile access. A free demo is available. The published interface descriptions establish access routes, rather than a tested comparison of order features or chart synchronisation between devices.[1]

Orders without a specified validity remain open indefinitely, subject to cancellation rights. At instrument expiry, positions close and pending orders cancel. Report compromised credentials immediately: trading and non-trading operations stop until replacement access is issued.[14]

The trading-integrity policy prohibits exploiting delayed prices, technical weaknesses or erroneous contract settings. Genuine strategies are distinguished from abuse; EAs, scripts and AI used to exploit weaknesses are restricted. The company can impose close-only access, suspend disputed withdrawals or transfers and review linked accounts. Clients normally have five business days to supply requested evidence. A complaint does not itself lift a restriction.[18]

Use the open-position Close/Partial Close controls to reduce exposure. The FAQ warns that an opposite order in the entry panel opens another position.[11]

During a connection problem, resubmitting an unconfirmed instruction can create an unintended additional trade. Closing an order window does not cancel a submitted order. Stop orders can slip or fail to cap a loss when the next available quote differs materially.[13]

The FAQ instead lists initial withdrawals of 1 EUR/USD by card and 50 by wire, with 24-hour processing. Card deposits within six months return to the card first, then profits by wire. Confirm the method ticket against these conflicting minima and estimates.[11]

Withdrawals require cleared available funds, KYC and a same-name destination, normally the original funding source. Internal transfers use the destination currency; different account types require a transfer above that type’s opening minimum. Transfers remain subject to rejection and account restrictions.[14]

Client identification and transaction records are retained for at least seven years under the published privacy policy. A request to erase information does not override mandatory retention. The policy also provides a route to request a copy of personal data.[20]

The FAQ requires a passport or national ID for identity verification and excludes driving licences. Address evidence can be a recent bank statement or utility bill, generally within six months; mobile-phone bills are excluded.[11]

Written complaints go to [email protected] with account, trade and supporting evidence. The 8 May 2026 procedure targets acknowledgement within two business days and resolution within 21; an explained extension cannot exceed 90 business days. Responses are in English. After internal review, the policy identifies FSA escalation through [email protected].[19]

The separate credit facility is non-withdrawable margin, capped at USD 12,000 per account for 30 days. It expires at 00:00 server time, with 72-hour and 24-hour warnings. Withdrawals and internal transfers reduce credit proportionally; equity at or below the credit can trigger full removal. Open positions remain exposed after removal and may stop out. Pending withdrawals are recalculated after expiry. Server time is GMT+2 in winter and GMT+3 in summer.[16]

Referral rewards are different: USD 50 withdrawable cash per qualifying referral, capped at five monthly. The friend must verify within 90 days and complete ten client-initiated trades in a 30-day window within that period. The referrer must also be verified; abuse can void payment.[17]

The automated communication service is for general information, not personalised advice or authority to select trades.[14]

The FSA directory lists Trade Set Go Ltd with tradesetgo.com.[22]

The Fair Play page refers to CySEC oversight, while the identified counterparty and client agreement are Seychelles-based. That wording does not establish a Cyprus licence or Cyprus investor-compensation rights for this route.[21]