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Tokai Tokyo Kantan Direct: Online and Phone Fees, Funding Routes and Client Protection

Kantan Direct combines online securities dealing with an operator-assisted telephone service at Tokai Tokyo Securities. Domestic cash-share commissions differ by channel, while foreign shares can involve agency fees or a dealer price adjustment. Funding is normally in advance, and foreign-currency transfers, security transfers and record requests have their own procedures and charges.

By FXBrokers.ai Editorial DeskOperating status: ActiveSources checked Published Updated
Profile scope

Product and fee conditions are scoped to the named account, entity and service. Dates attached to tariffs distinguish current published schedules from historical disclosures.

  • The published domestic cash-share minimum is JPY 2,112 online and JPY 3,168 by phone, including tax.
  • FX margins are quoted in yen per currency unit and differ between call dealing and online foreign-bond/MMF transactions.
  • The telephone desk accepts orders after identity and available-funds checks; product cut-offs are earlier than the general closing time.
  • Tokai Tokyo appears in the Japan Investor Protection Fund member list; compensation concerns eligible assets that cannot be returned, not market losses.

Kantan Direct combines online securities dealing with an operator-assisted telephone service at Tokai Tokyo Securities. Domestic cash-share commissions differ by channel, while foreign shares can involve agency fees or a dealer price adjustment. Funding is normally in advance, and foreign-currency transfers, security transfers and record requests have their own procedures and charges.[2][3][4][8]

Accounts and eligibility

Sections ↑
Account comparison01

Opening and account types

Opening and account types
ItemDetails
ApplicationRegister a name and individual email address, then complete the application and review.Source 1
Account optionsThe online route identifies the general securities, NISA and specified tax-account options.Source 1
Margin tradingDirect margin trading requires a separate account application.Source 1
Account comparison02

Identification documents

Identification documents
ItemDetails
My NumberRequired alongside the prescribed identity evidence.Source 1
Document combinationThe number and type of additional documents depend on the My Number document used.Source 1
AcceptanceDocuments must remain valid on receipt; trading starts after the firm’s checks, not merely after filling in a form.Source 1
Account comparison03

Annual administration and exemptions

Annual administration and exemptions
ItemDetails
Standard feeJPY 3,300 including tax for the August–July account-management year.Source 7
Customer Support Centre clientsThe page explicitly says their account management is free.Source 7
Other exemptionsExamples include qualifying asset balances, electronic-document registration and specified account/product relationships; not all accounts are charged automatically.Source 7

View full spreads & trading costs

Products and market access

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Specifications04

Securities available through the service

Securities available through the service
ItemDetails
SharesDomestic shares, eligible foreign shares, ETFs, IPO/PO bookbuilding and separate margin trading.Source 2
BondsDomestic and selected foreign-currency or yen-denominated bonds.Source 2
FundsDomestic and overseas funds, recurring investment and separately documented retirement/managed products.Source 2
Specifications05

Foreign trading methods

Foreign trading methods
ItemDetails
Domestic listingA foreign share listed on a Japanese exchange follows the domestic-listing rules.Source 4
Foreign agency tradeLocal dealing expenses and the Japanese-side commission may both apply.Source 4
Principal tradeThe firm’s OTC purchase or sale price can include a dealer adjustment rather than a separate agency commission.Source 4

Trading and holding costs

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Pricing & charges06

Domestic cash-share channel minimums

Domestic cash-share channel minimums
ItemDetails
OnlinePublished 70% discount to the base schedule; minimum JPY 2,112 including tax.Source 3
TelephonePublished 30% discount; minimum JPY 3,168 including tax.Source 3
ScopeThese are cash-share dealing terms, not the separate margin-account financing schedule.Source 3
Pricing & charges07

Published domestic order illustrations

Published domestic order illustrations
ItemDetails
JPY 100,000 or 250,000Online JPY 2,112; telephone JPY 3,168.Source 3
JPY 500,000Online JPY 2,371; telephone JPY 5,534.Source 3
JPY 1 millionOnline JPY 4,743; telephone JPY 11,068.Source 3
Pricing & charges08

Foreign agency commission: smaller bands

Foreign agency commission: smaller bands
ItemDetails
Yen-equivalent settlement amount up to JPY 1 million2.002%.Source 4
Above JPY 1 million to 3 million1.463% plus JPY 5,390.Source 4
Above JPY 3 million to 5 million1.232% plus JPY 12,320; foreign-side expenses are separate.Source 4
Pricing & charges09

Foreign agency commission: larger bands

Foreign agency commission: larger bands
ItemDetails
Above JPY 5 million to 10 million1.001% plus JPY 23,870.Source 4
Above JPY 10 million to 30 million0.7865% plus JPY 45,320.Source 4
Above JPY 30 millionUp to JPY 50 million: 0.33% plus JPY 182,270; above that: 0.132% plus JPY 281,270.Source 4
Pricing & charges10

Foreign principal-dealing adjustment

Foreign principal-dealing adjustment
ItemDetails
Purchase priceThe disclosure describes approximately up to 3% above its reference price.Source 4
Sale priceApproximately up to 1.8% below the reference price.Source 4
InterpretationThese are disclosed price adjustments for the specified OTC route, not a universal fixed bid–ask spread across foreign shares.Source 4
Pricing & charges11

USD conversion: channel matters

USD conversion: channel matters
ItemDetails
Call dealing below USD 100,000JPY 0.50 per USD adjustment.Source 5
Call dealing USD 100,000 to below USD 1 millionJPY 0.25 per USD.Source 5
Online foreign bonds and online foreign MMFsJPY 0.25 per USD in the listed schedule; the adjustment applies in the relevant conversion direction.Source 5
Pricing & charges12

Selected other FX margins

Selected other FX margins
ItemDetails
EUR call / online foreign bondsBelow EUR 100,000: JPY 0.75 / JPY 0.30 per euro.Source 5
AUD call / online foreign bondsBelow AUD 100,000: JPY 1.00 / JPY 0.35 per Australian dollar.Source 5
NZD call / online foreign bondsBelow NZD 100,000: JPY 1.00 / JPY 0.40 per New Zealand dollar; larger call-dealing bands can differ.Source 5
Pricing & charges13

Japanese security transfers out

Japanese security transfers out
ItemDetails
First trading unitJPY 1,100 per issue.Source 6
Additional unitsJPY 550 each, capped at JPY 6,600 per issue.Source 6
ScopeThe specified Japanese shares, ETFs and REITs; follow the tariff’s fractional-unit calculation and transfer-form procedure.Source 6
Pricing & charges14

Foreign-currency cash remittance

Foreign-currency cash remittance
ItemDetails
To MUFG BankJPY 3,000 per transfer.Source 11
To another bankJPY 4,500 per transfer.Source 11
Additional expensesReceiving/intermediary lifting charges can remain; these currency-remittance fees differ from ordinary yen withdrawals.Source 11

Platforms, orders and execution

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Process15

Telephone order instructions

Telephone order instructions
ItemDetails
IdentityThe operator confirms the customer’s identity for each dealing call.Source 12
Order fieldsSecurity, buy/sell, quantity, price instruction, validity and tax/account category.Source 12
Acceptance checksThe operator checks buying power or holdings and repeats the instruction; the service is fully prefunded.Source 12
Process16

Same-day telephone cut-offs

Same-day telephone cut-offs
ItemDetails
Domestic shares and funds15:30, with security-specific exceptions and possible refusal immediately before the cut-off.Source 13
Domestic and foreign bonds16:00.Source 13
Foreign funds15:00; foreign-currency MMFs 14:00, subject to fund-specific cut-offs. Times are Japan time.Source 13
Process17

General telephone service window

General telephone service window
ItemDetails
Number0120-848-104.Source 12Source 13
HoursWeekdays 08:00–18:00 Japan time; closed weekends, public holidays and the stated year-end holidays.Source 12Source 13
RelationshipOperator service without a dedicated individual adviser; the longer service window does not extend every product’s same-day cut-off.Source 12Source 13

Funding, settlement and transfers

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Process18

Advance funding in yen

Advance funding in yen
ItemDetails
RequirementDeposit the expected purchase amount before dealing.Source 8
Bank-transfer routeUse the customer-specific deposit account shown in authenticated account information.Source 8
Transfer feeThe firm normally bears the listed yen deposit bank-transfer charge; confirm any charge that is not automatically recognised.Source 8
Process19

Instant-deposit eligibility and limits

Instant-deposit eligibility and limits
ItemDetails
BanksMUFG, SMBC and Japan Post Bank, using an eligible personal internet-banking agreement.Source 10
OwnershipThe bank-account name must match the securities account.Source 10
AmountAt least JPY 1,000 and below JPY 100 million, subject to the sending bank’s lower transfer limit.Source 10
Process20

Completing an instant deposit

Completing an instant deposit
ItemDetails
Buying powerNormally updated immediately after successful completion, including supported evening/weekend periods.Source 10
Required return stepUse the bank’s return-to-merchant button; simply closing its page can delay confirmation.Source 10
Timing limitsMaintenance and bank-specific hours apply; immediate buying power does not guarantee a same-day margin or IPO funding deadline is met.Source 10
Process21

Withdrawing yen or foreign currency

Withdrawing yen or foreign currency
ItemDetails
Yen bank withdrawalSent to the customer’s registered bank account; the published transfer charge is borne by the firm.Source 9Source 11
Tokai Tokyo cardEligible ATM withdrawals are available with the specified usage fee borne by the firm.Source 9Source 11
Foreign currencyContact Customer Support Centre, complete and return the mailed forms; separate remittance charges apply.Source 9Source 11

Custody and client protection

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Protections & eligibility22

Operating registration

Operating registration
ItemDetails
ProviderTokai Tokyo Securities Co., Ltd.Source 17
Disclosed registrationTokai Local Finance Bureau (Kinsho) No. 140.Source 17
ScopeThe operating securities company is distinct from its listed holding company and other group brokers.Source 17
Protections & eligibility23

JIPF membership and eligible shortfall

JIPF membership and eligible shortfall
ItemDetails
MembershipTokai Tokyo Securities appears in the fund’s 26 October 2026 member list.Source 18Source 19
Compensation ceilingUp to JPY 10 million per eligible client for covered money/securities that cannot be returned under the scheme.Source 18Source 19
First protectionSegregation and return of client assets are distinct from that compensation ceiling.Source 18Source 19
Protections & eligibility24

What the fund does not cover

What the fund does not cover
ItemDetails
Investment outcomeMarket losses and issuer default are outside the non-return guarantee.Source 19
Product exclusionsThe fund lists exclusions including FX margin trading and specified OTC or overseas securities derivatives.Source 19
Investor exclusionsProfessional and other excluded categories are not treated as ordinary covered customers.Source 19

Support, complaints and records

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Process25

During a platform outage

During a platform outage
ItemDetails
Kantan Direct routeCall 0120-848-104; telephone congestion or delays can occur.Source 14
Accepted but disrupted orderThe firm examines records and market conditions and may apply a legally permitted correction.Source 14
Order never receivedThe stated correction process does not compensate a missed trading opportunity where no original order was received.Source 14
Process26

Electronic trade and tax records

Electronic trade and tax records
ItemDetails
Trade reportsProduced after execution.Source 15
Balance reportsThe service supplies transaction/balance reports and annual specified-account trading reports.Source 15
Income documentsListed dividend, interest and redemption notices can be delivered electronically; PDF viewing is required.Source 15
Process27

Requesting copies

Requesting copies
ItemDetails
Customer-ledger copyJPY 1,100 per year of records.Source 16
Past specified-account annual reportJPY 550 per year.Source 16
Application capJPY 11,000 including tax per request, with document-specific prices and qualifying exemptions in the tariff.Source 16

Research and additional services

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Availability28

Electronic delivery controls

Electronic delivery controls
ItemDetails
EnrolmentThrough Account information and the electronic-delivery registration controls.Source 15
RetrievalDocuments are viewed in the online electronic-delivery area.Source 15
Paper relationshipThe same electronically supplied document is not simultaneously mailed as routine paper delivery; exceptions under the terms remain.Source 15
Availability29

Recurring and separate investment services

Recurring and separate investment services
ItemDetails
Regular investingThe menu includes fund accumulation and share-accumulation services.Source 2
Managed serviceTokai Tokyo Fund Wrap is separately documented.Source 2
RetirementiDeCo is listed separately; ordinary cash-share fees do not establish the terms of these services.Source 2

Company and service history

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Regional comparison30

Operating company and parent

Operating company and parent
ItemDetails
EstablishmentThe operating company’s stated incorporation date is 8 October 2008.Source 17
ParentWholly owned by Tokai Tokyo Financial Holdings.Source 17
Head office4-7-1 Meieki, Nakamura-ku, Nagoya, Aichi, Japan.Source 17
Headquarters
Japan
The companies behind the brand

Legal entities & licences

These are source-dated records, not a blanket assessment of the broker. Read each issuer, identifier, status and scope together.

Tokai Tokyo Securities Co., Ltd.

JapanSource 17

Licences and regulatory records for Tokai Tokyo Securities Co., Ltd.
Issuer & identifierRecorded statusDate & scope
Japan Financial Services Agency / Tokai Local Finance BureauTokai Local Finance Bureau (Kinsho) No. 140Not verifiedChecked 27 Oct 2026Exact registration disclosed by the company. Current independent FSA register entry not separately retrieved; JIPF membership independently checked.Source 17

Cost illustrations and practical implications

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Scenarios31

Calculated small-order burden

Calculated small-order burden
ItemDetails
JPY 100,000 cash-share orderOnline minimum JPY 2,112, equivalent to 2.112%.Source 3
Telephone alternativeJPY 3,168, equivalent to 3.168%.Source 3
ComparisonChannel minimums matter substantially for small trades; later sale costs are separate.Source 3
Scenarios32

Calculated USD conversion difference

Calculated USD conversion difference
ItemDetails
Assumed conversionUSD 10,000 in the applicable small call-dealing band.Source 5
Call adjustmentJPY 0.50 per USD gives JPY 5,000.Source 5
Online foreign-bond/MMF adjustmentJPY 0.25 per USD gives JPY 2,500; this illustration compares conversion margins, not the entire transaction cost.Source 5
Follow the evidence

Sources & further reading

  1. Tokai Tokyo Kantan Direct: online opening and identification documents Tokai Tokyo Securities — Kantan Direct · Accessed 27 Oct 2026
  2. Tokai Tokyo Kantan Direct: securities and other product categories Tokai Tokyo Securities — Kantan Direct · Accessed 27 Oct 2026
  3. Tokai Tokyo Kantan Direct: domestic cash-share brokerage by channel Tokai Tokyo Securities — Kantan Direct · Accessed 27 Oct 2026
  4. Tokai Tokyo Kantan Direct: foreign-share agency and principal-dealing fees Tokai Tokyo Securities — Kantan Direct · Accessed 27 Oct 2026
  5. Tokai Tokyo Kantan Direct: FX margins by currency, size and channel Tokai Tokyo Securities — Kantan Direct · Accessed 27 Oct 2026
  6. Tokai Tokyo Kantan Direct: outgoing Japanese securities-transfer fees Tokai Tokyo Securities — Kantan Direct · Accessed 27 Oct 2026
  7. Tokai Tokyo: account administration fee and exemptions Tokai Tokyo Securities — Kantan Direct · Accessed 27 Oct 2026
  8. Tokai Tokyo Kantan Direct: advance funding and individual transfer-account details Tokai Tokyo Securities — Kantan Direct · Accessed 27 Oct 2026
  9. Tokai Tokyo Kantan Direct: yen withdrawals and registered bank account Tokai Tokyo Securities — Kantan Direct · Accessed 27 Oct 2026
  10. Tokai Tokyo: instant deposits, supported banks, amounts and completion steps Tokai Tokyo Securities — Kantan Direct · Accessed 27 Oct 2026
  11. Tokai Tokyo Kantan Direct: foreign-currency withdrawal forms and remittance charges Tokai Tokyo Securities — Kantan Direct · Accessed 27 Oct 2026
  12. Tokai Tokyo Kantan Direct: authenticated operator dealing procedure Tokai Tokyo Securities — Kantan Direct · Accessed 27 Oct 2026
  13. Tokai Tokyo FAQ: same-day telephone order cut-offs by instrument Tokai Tokyo Securities — Kantan Direct · Accessed 27 Oct 2026
  14. Tokai Tokyo continuity site: system-failure orders and alternative contact Tokai Tokyo Securities — Kantan Direct · Accessed 27 Oct 2026
  15. Tokai Tokyo: electronic delivery of trade, balance and annual tax records Tokai Tokyo Securities — Kantan Direct · Accessed 27 Oct 2026
  16. Tokai Tokyo: document issue and reissue fees Tokai Tokyo Securities — Kantan Direct · Accessed 27 Oct 2026
  17. Tokai Tokyo Securities: company profile and registration Tokai Tokyo Securities — Kantan Direct · Accessed 27 Oct 2026
  18. Japan Investor Protection Fund: member list dated 26 October 2026 Japan Investor Protection Fund · Accessed 27 Oct 2026

This profile reports dated public information, including broker-published services and terms. It does not independently test or guarantee execution, pricing or withdrawals. Inclusion is not an endorsement. Permissions and protections apply only to the named legal entity, service and client category; check the current official records and your contract.

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