TenTrade: MT5 account choices, copy trading and the Seychelles terms

The main live choices are PRO, ECN, Cent, Swap Free and Dynamic Leverage. The following are advertised entry terms, rather than a promise that every instrument or resident receives the maximum leverage. A payment method can impose its own deposit minimum even where an account has none.[2][12]

The 2026 prohibited-jurisdictions document includes the United States, Russia and Ukraine, as well as other listed jurisdictions. Eligibility remains subject to the actual registration route and compliance review; absence from that list does not establish local permission to solicit clients.[21][18]

View full spreads & trading costs

The offer is based on leveraged OTC contracts. The live product tables are useful for identifying actual symbols and contract sizes, but they should not be read as an exchange custody service. The Cent account’s narrower instrument list matters when selecting an account.[19][2]

Trading hours differ by instrument. The crypto schedule, for example, shows a shorter Friday session for several symbols even while the category is marketed as available 24/7. The public tables do not clearly label the session timezone, so their clock times should be matched to the trading server before use.[10][6]

The minimum spread is an advertised starting point, not a measured average or an all-in EUR/USD cost. The public comparison does not supply a synchronized average spread sample from which to calculate a representative trading bill.[2]

Dynamic Leverage needs particular attention. Its dedicated page advertises up to 1:5,000, explains reductions according to open volume, and caps leverage at 1:500 around high-impact news. The comparison page instead presents equity bands. These descriptions do not establish one consistent live tier schedule; the account’s applied margin is the relevant trading constraint.[4][2]

The client agreement permits discretionary liquidation below 100% of required margin and automatic closure at 50% or less, starting with the most unprofitable positions. It also allows margin changes without advance notice. Stops can execute at the next available price during gaps or volatility, so they do not fix the maximum cash loss.[18][20]

Orders during a disruption

The risk disclosure allows telephone or chat dealing when the trading platform cannot be used, while warning that representatives and alternative arrangements may be unavailable. The terms expressly prohibit sending FX orders by email. A cancellation is only effective once confirmed; an uncertain order status should be checked before submitting another order.[20][19]

Statements and confirmations are available electronically. The terms require prompt objections, confirmed in writing within one business day after execution. This supports an account-record workflow; it does not establish a jurisdiction-specific tax return or a particular CSV export format.[19]

Withdrawals are requested through the client portal after KYC and payment-method verification. The 2026 policy allows 24–48 business hours for internal review, followed by the payment route’s delivery time. Deposited funds are returned through their original method first; profits may use another verified method. Source-of-funds evidence may be requested above US$10,000 or a cumulative equivalent.[13]

A withdrawal can be delayed or refused where it would undermine margin, where the account is negative, or where a relevant promotional condition remains unfulfilled. These are payout eligibility rules; the advertised account minimum does not override them.[13]

Cash, bonus credit and cashback

Withdrawals remove promotional credit proportionally. The non-losable cashback terms also allow credit removal when equity reaches the bonus amount, potentially triggering immediate stop-out. The document’s general cashback conversion table and its non-losable wording differ, so neither bonus credit nor an apparent account balance should be treated as freely withdrawable cash.[14]

Evalanch Ltd appears in the Seychelles FSA capital-markets roster under the TENTRADE and 10Trade names. The broker’s current terms identify securities-dealer licence SD082. This establishes the Seychelles route; it does not make the Cyprus representative a regulated counterparty.[24][19][1]

These differences affect the money a client could recover or owe. They remain unresolved in this profile; the stronger marketing language has not been promoted to a verified guarantee.[16][19][20]

Support hours are not uniform across the site: the contact page says 24/5, while the homepage advertises 24/7 and the copy-trading FAQ gives a narrower chat window. The telephone in the regulator’s roster is a company contact, not evidence that every outage order can be accepted there.[17][1][3][24]

The client agreement’s complaints procedure provides acknowledgement within seven business days, a target response within 30 business days, and a final response no later than 60 business days with delay notification. An unresolved complaint can be escalated to the Seychelles FSA with the broker’s final response.[18]

Copying authorizes MT5 trades to open, change and close without approval for each transaction. Depending on available settings, a follower can copy existing positions as well as new trades, or only new trades; existing positions enter at the current available price. Provider fees range from 0% to 50% of eligible profits, use a high-water mark, and are generally settled weekly or monthly.[15]

A follower may stop copying and manually close copied positions, and remains responsible for margin and losses. Section 9.3 does not clearly say whether stopping a relationship automatically closes positions already copied. Logging out does not stop the service. The distinction matters because a stopped relationship and a flat trading account are different states.[15][3]

TenTrade’s legal counterparty is Evalanch Ltd in Seychelles. Historical terms identify 10TradeFX, TenTrade and 10Trade as names of that company, and the current regulator roster retains TENTRADE / 10Trade. This supports alias matching, but does not establish that an account was transferred to a different legal entity.[23][24][19]

The current site separately identifies SKAI Consultancy Ltd in Cyprus, registration HE124105, as an independent representative that does not conduct licensed regulated activities. The regulated entity inventory below therefore records Evalanch’s Seychelles permission, without attaching a Cyprus investment-firm licence to this offer.[1]

The legal hub still links a client-services agreement with incomplete placeholder fields, alongside newer account pages and terms. The unresolved funding, margin and protection differences described above are retained at their relevant sections rather than replaced with a single unsupported set of conditions.[22][18][2][19]