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Stockbrokers Zambia: LuSE orders, depository transfers and conflicting fee examples

A Zambian broker reference covering account forms, payment-linked instructions, T+3 settlement and the limits of its public pricing.

By FXBrokers.ai ResearchOperating status: ActiveSources checked Published Updated

The Zambian brokerage relationship

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Stockbrokers Zambia Limited, or SBZ, appears in the Lusaka Securities Exchange directory as both a trading and a sponsoring broker. The company also reports an SEC Zambia dealer licence. Exchange membership is independently matched; the current firm-level SEC licence record was unavailable.[1][2]

Account comparison01

Account choices and documentation

Account choices and documentation
ApplicantWhat the published forms request
IndividualCertified identity and evidence of residential address; accepted examples include a passport or NRC and a named bank statement, utility record or tenancy document.Source 3
Joint accountThe retail form includes combined-name instructions for joint accounts; each holder must supply the applicable documentation.Source 3
Minor / trustee arrangementThe retail form includes a birth-certificate route and “in trust of” naming instructions; confirm the guardian and beneficial-owner fields before signing.Source 3
CompanyIncorporation and tax documents, company address, and identity/address evidence for directors and other signatories.Source 4

SBZ says opening a brokerage account is free. That does not eliminate the purchase amount, dealing commission or subsequent asset-transfer costs. Its forms and supporting documents can be sent to the trading team rather than requiring every investor to travel to Lusaka.[5]

View full spreads & trading costs

Domestic shares, bonds and advisory services

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SBZ serves local and foreign retail and institutional investors in LuSE securities. Its published brokerage offering covers listed shares and corporate bonds, alongside separate investment and corporate-finance advisory work.[8][6]

The exchange’s central depository supports equities, government and corporate bonds and money-market instruments. Depository eligibility should not be read as confirmation that SBZ offers every individual issue through every customer channel.[12]

The public commission conflict

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Two accessible SBZ pages give different indicative brokerage percentages. Both describe negotiable pricing. They should therefore be read as conflicting examples, not two simultaneous contractual charges.[6][5]

Pricing & charges02

Published percentages per transaction side

Published percentages per transaction side
SourceBrokerageAdditional stated levies
SBZ homepage1.0% indicative0.50% combined SEC, LuSE and CSD.Source 6
SBZ FAQ1.5% indicativeSEC 0.125%, LuSE 0.25%, CSD 0.125%.Source 5
LuSE exchange fee summary1.0%SEC 0.125% plus LuSE 0.25%; its displayed 1.375% total omits a separate CSD line.Source 7

On ZMW 10,000, the two SBZ illustrations produce ZMW 150 or ZMW 200 respectively per purchase or sale. These are calculations from published examples, not an agreed quote. Obtain the actual broker percentage and every levy on the order estimate; the exchange’s shorter table does not resolve whether the separately cited CSD amount applies.[6][5][7]

A complete recurring-custody, outgoing-portfolio and cash-withdrawal tariff was not established from the inspected SBZ pages. The stated free opening cannot be extended to those services.

Instructions, portal access and execution

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Platforms & products03

How an instruction reaches the market

How an instruction reaches the market
RouteDocumented capability
Trading deskSBZ accepts contact by telephone and email. An order’s terms and acceptance still need to be recorded.Source 5
Buy/sell formSubmit the instruction to [email protected] with the required evidence of payment, such as a bank receipt or mobile-money confirmation.Source 10
Client portalThe visible sign-in asks for a LuSE/CSD account number without leading zeros, then offers a one-time password. Authenticated order controls were not tested.Source 9
Exchange matchingSBZ describes automated order matching by price and time priority. This does not guarantee that an order finds a counterparty.Source 8

Retain the buy/sell instruction, payment reference and broker acknowledgment together. Confirm execution from the contract note. The public material does not establish an emergency dealing route, stop-order support or a cancellation deadline during a portal outage.

Funding, settlement and portfolio transfers

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The published payment guide accepts bank transfer/direct deposit through named local banks or Airtel Money. It states a minimum of ZMW 500 per company per instruction and asks clients to retain payment evidence. The guide is dated January 2023 but remains linked; verify beneficiary details through the broker before a payment rather than relying on an old saved slip.[11]

Process04

What moves, and when

What moves, and when
EventEvidence and distinction
Share settlementThe current LCSA service description gives T+3 for equities and delivery versus payment. The settlement count starts from the trade, not the bank deposit.Source 12
Same-owner broker transferRequest through the designated broker using a completed and signed LCSA Depository Transfer Form.Source 12
Withdrawal of securitiesA formal request through the appointed broker is distinct from withdrawing sale cash to a bank.Source 12
Income and holdingsThe depository maintains book-entry positions and administers entitlements. Account valuation, dividend entitlement and paid-out cash are different records.Source 12

The public payment instructions establish how to fund an instruction, not a complete withdrawal service-level commitment. The destination-bank verification, cut-off and any hold on unsettled money should be confirmed for an actual withdrawal. A general inactivity or account-deactivation formula was not established.

Depository records and client money

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LuSE’s investor guidance states that a broker is not a bank and that investor money is kept separately from the broker’s own funds. Its depository description identifies a holder-specific record of instruments and quantities. Those safeguards help reconcile ownership but do not insure a security’s price or assure instant liquidity.[13]

Neither the inspected broker pages nor accessible independent material established a specific per-client compensation ceiling for an SBZ failure. No deposit-insurance amount or overseas investor-protection scheme is attributed to this Zambian account.

Contact details and unresolved complaints

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Process05

Contact and verification

Contact and verification
IssueRoute
Trading documentation[email protected]; +260 211 232456.Source 10Source 14
Lusaka officeThe current contact page and exchange directory show 36 Mwapona Road, Woodlands; several older website footers still show 32 Lubu Road. Confirm before visiting.Source 14Source 1Source 6
Kitwe officeEbenezer Centre, Plot 33–C2, corner of Kabengele Road and Independence Avenue; +260 212 225984.Source 14

Submit a complaint to SBZ in writing with the CSD number, dated instruction, payment evidence and contract note. For unresolved investment complaints, Copperbelt Energy Corporation’s shareholder-support guidance identifies SEC Zambia as the escalation body, including [email protected]. This is an issuer’s published route; the Commission’s current direct complaints page was unavailable, so a statutory response deadline is not asserted.[15]

Issuer services are a separate engagement

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SBZ’s corporate-finance team advertises capital raising, valuations, IPO work, restructurings and mergers or disposals. Its sponsoring-broker role concerns issuer listing compliance. A company buying that service is not using the same mandate as an individual submitting a share order.[16][8]

Background and former name

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The company traces its operations to Cavmont Securities and then Cavmont Stockbrokers. Its history says a management buyout in 2004 separated the broking business from Cavmont and renamed it Stockbrokers Zambia. That history explains the old brand reference; it is not evidence of a new customer migration in 2026.[2]

Headquarters
Lusaka, Zambia
The companies behind the brand

Legal entities & licences

These are source-dated records, not a blanket assessment of the broker. Read each issuer, identifier, status and scope together.

Stockbrokers Zambia Limited

ZambiaSource 1

No separate licence entry is recorded in this panel.

Follow the evidence

Sources & further reading

  1. LuSE trading and sponsoring broker directory Lusaka Securities Exchange · Accessed 29 Oct 2026
  2. Company history, dealer and broker roles Stockbrokers Zambia · Accessed 20 Oct 2026
  3. Retail and joint-account documentation Stockbrokers Zambia · Accessed 20 Oct 2026
  4. Corporate-account documentation Stockbrokers Zambia · Accessed 20 Oct 2026
  5. Brokerage FAQ and indicative commission Stockbrokers Zambia · Accessed 29 Oct 2026
  6. Homepage: alternative indicative commission Stockbrokers Zambia · Accessed 29 Oct 2026
  7. Exchange fee summary for equities Lusaka Securities Exchange · Accessed 29 Oct 2026
  8. Brokerage, market access and sponsoring roles Stockbrokers Zambia · Accessed 20 Oct 2026
  9. Client portal sign-in Stockbrokers Zambia · Accessed 20 Oct 2026
  10. Written buy/sell instructions and payment evidence Stockbrokers Zambia · Accessed 20 Oct 2026
  11. Funding methods and minimum investment Stockbrokers Zambia · Accessed 20 Oct 2026
  12. Depository, settlement and transfers Lusaka Securities Exchange / LCSA · Accessed 20 Oct 2026
  13. Investor accounts and separate broker money Lusaka Securities Exchange · Accessed 20 Oct 2026
  14. Customer care and office addresses Stockbrokers Zambia · Accessed 29 Oct 2026
  15. Issuer guidance on SEC complaint escalation Copperbelt Energy Corporation · Accessed 20 Oct 2026
  16. Corporate finance service scope Stockbrokers Zambia · Accessed 20 Oct 2026

This profile reports dated public information, including broker-published services and terms. It does not independently test or guarantee execution, pricing or withdrawals. Inclusion is not an endorsement. Permissions and protections apply only to the named legal entity, service and client category; check the current official records and your contract.

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