Accounts & headline costs
Sections ↑SSI provides retail and institutional securities services in Vietnam, including equities, margin and listed derivatives. Its publicly displayed cash-securities trading tariff has an effective date of 6 September 2021, while the custody and other-service schedules are dated 1 January 2022. The figures below retain those dates and identify the relevant account and channel.[2][12][3]
Account and service routes at a glance
| Account / service | Customer and legal scope | Principal condition |
|---|---|---|
| Primary cash securities account | Vietnamese listed shares and supported exchange products | Pre-trade cash and settlement rules apply.Source 1Source 8 |
| Margin account | Approved securities-backed borrowing | Interest, eligible securities, maintenance and forced-sale rules apply.Source 1 |
| Derivatives account | Separate listed-derivatives route | Margin, daily settlement and contract expiry differ from cash equities.Source 1 |
| Institutional and wealth routes | Research, execution and advisory services for larger clients | Service scope and pricing are relationship-specific.Source 1 |
Published trading commission schedule
| Route | Displayed rate | Basis |
|---|---|---|
| Self-directed online equities | 0.15% | The same rate spans all three daily-value bands.Source 2 |
| Consultant-supported online equities | 0.25% | The same rate spans all three daily-value bands.Source 2 |
| Orders through SSI staff | 0.35% below VND100 million; 0.30% from VND100 million to below VND500 million; 0.25% from VND500 million | Daily transaction value per account; applies in both service categories.Source 2 |
| Bonds | 0.05%–0.10% | The displayed bond rate includes the exchange charge.Source 2 |
Products & investment scope
Sections ↑Products and ownership boundaries
| Product route | Published scope | Boundary |
|---|---|---|
| Vietnam equities | HOSE/HNX/UPCoM securities where supported | Exchange and account eligibility apply.Source 1Source 8 |
| Covered warrants and ETFs | Exchange-traded products | Issuer, liquidity and product-risk conditions differ from ordinary shares.Source 1 |
| Listed derivatives | VN30 and supported futures contracts | Initial/maintenance margin and daily settlement apply.Source 1 |
| Funds, bonds and institutional products | Distribution, fixed-income and institutional services | Product expenses and negotiated terms apply.Source 1 |
Fees & holding costs
Sections ↑Custody, early access to sale proceeds and SMS notifications have their own published charges. SSI presents these in separate schedules dated 1 January 2022; they should not be folded into the equity commission or mistaken for margin-loan interest.[12][3]
Custody and additional service charges
| Service | Displayed charge | Scope |
|---|---|---|
| Listed shares, fund certificates and covered warrants | VND0.27 per unit per month | Custody charge; different debt-security schedules apply.Source 12 |
| Transfer-out or account-closure securities transfer | VND0.3 per share or fund unit | Minimum VND50,000 per occasion; maximum VND300,000 per occasion per security code.Source 12 |
| Advance against sale proceeds | 0.0389% per day; minimum VND50,000 | An advance service, separate from standard equity commission.Source 3 |
| SMS notification service | VND19,800 per month including VAT | The other-service schedule covers primary-securities and derivatives accounts.Source 3 |
Platforms, orders & execution
Sections ↑Platform and order controls
| Route / control | Published capability | Operational limit |
|---|---|---|
| iBoard Web | Quotes, orders, account and service management | Function availability depends on account and product.Source 7 |
| iBoard mobile | Mobile trading and portfolio functions | App availability does not alter settlement obligations.Source 1Source 7 |
| Telephone service | Registration uses the customer’s mobile number, chosen language and CC PIN or token | A registration and authentication process applies before telephone dealing.Source 9 |
An order instruction is not an execution guarantee. Market hours, price limits, liquidity, partial fills, corporate actions and system availability can change the result. A cancellation is effective only after the broker or venue acknowledges it; closing an app does not cancel an accepted order.[1]
Funding, withdrawals & transfers
Sections ↑Cash funding and withdrawal lifecycle
| Stage | Published route | Constraint |
|---|---|---|
| Bank transfer to SSI | Published transfer instructions and account references | Correct client/account reference is necessary for allocation.Source 4 |
| Internal SSI cash transfer | Eligible cash/margin and primary/derivatives account transfers | The WebTrading guide gives a VND70 billion daily internal-transfer limit; account-pair instructions differ.Source 5 |
| Bank withdrawal through WebTrading | Own-name accounts at Vietnamese banks need no prior SSI registration; up to three third-party bank accounts must be registered | Published daily limit: VND70 billion, subject to available cash and account controls.Source 6 |
Moving an existing portfolio
| Transfer type | Published treatment | Material consequence |
|---|---|---|
| Domestic securities transfer-in | Vietnam depository/broker process for supported assets | Registration and account details must match.Source 12 |
| Transfer-out | The displayed custody tariff charges VND0.3 per share or fund unit, with a VND50,000 minimum and VND300,000 maximum per occasion per security code | Open obligations and asset eligibility can affect whether the transfer can complete.Source 12 |
| Cash between product subaccounts | Internal transfer where permitted | Moving money does not close open positions or remove settlement obligations.Source 5 |
Buying power, settled cash and withdrawable cash are different quantities. A deposit can support an order while still being subject to clearance, and sale proceeds remain tied to market settlement. Margin, open orders and transfer holds can reduce cash that appears available.[1]
Custody, regulation & client protection
Sections ↑Protection chain
| Layer | Published position | What it does not mean |
|---|---|---|
| Broker entity | SSI Securities Corporation | The company licence and account agreement define the service.Source 11 |
| Supervisory framework | Vietnam State Securities Commission and exchange/depository rules | Supervision does not guarantee investment value.Source 11Source 8 |
| Custody and settlement | Vietnamese depository and market infrastructure | Infrastructure is not a blanket compensation policy.Source 8 |
| Cash and margin | Treatment depends on the selected account and banking route | A margin or bank transfer relationship does not convert securities into insured deposits.Source 4Source 6 |
Support, complaints & security
Sections ↑Support and escalation
| Route | Use | Boundary |
|---|---|---|
| Customer service | SSI hotline and branch/contact channels | Account verification and published hours apply.Source 10 |
| Contact Center registration | 1900 545 471 or +84 28 3914 1678; registration instructions specify extension 29 | Use the registered mobile number and required PIN/token authentication.Source 9 |
| Complaint with SSI | Use the official contact route with supporting account and transaction information | Internal review should precede eligible supervisory escalation.Source 10 |
| Market/regulatory matter | Use the competent Vietnamese authority or exchange route where appropriate | The regulator is not an emergency order desk.Source 11 |
A service channel is not automatically an emergency dealing desk. During an outage or disputed trade, use the published channel, preserve timestamps and order details, and confirm whether an instruction was accepted.[1]
Official support destinations
Scope Registration instructions use extension 29; authentication is required.
Scope Current hotline, branches and official service destinations.
Scope Published telephone-registration and account-service instructions.
Special services & tools
Sections ↑Distinctive services
| Service | Function | Condition |
|---|---|---|
| Research | Company, market and strategy research | Research is not personalised advice without a mandate.Source 1 |
| Margin programmes | Standard and promotional borrowing terms | Programme caps, time limits and eligible securities apply.Source 1 |
| 24/7 account management | Digital account-information and service registration | Trading and cash cut-offs still follow market and bank rules.Source 7 |
A derivatives account requires a separate agreement in addition to the basic securities account. SSI’s guide gives one business day for exchange activation and requires cash margin; it says securities collateral is not yet available for this route.[13]
Company background
Sections ↑SSI Securities Corporation at a glance
| Measure | Value | Context |
|---|---|---|
| Contracting entity | SSI Securities Corporation | Source 11 |
| Primary jurisdiction | Vietnam | Source 11 |
| Headquarters | 72 Nguyen Hue, Sai Gon Ward, Ho Chi Minh City | Source 10 |
| Founded | 1999 | Source 1 |
| Broker classification | Multi-asset securities broker | Source 1 |
Company and service boundaries
| Issue | Published position |
|---|---|
| Tariff boundary | A dated public fee schedule is evidence, but the current account agreement and quotation take priority.Source 2 |
| Product boundary | Cash equities, margin and derivatives use different risk and settlement systems.Source 1Source 8 |
| Protection boundary | Regulation and depository infrastructure should not be presented as a universal compensation guarantee.Source 11Source 8 |
- Headquarters
- Ho Chi Minh City, Vietnam
- Founded
- 1999
Legal entities & licences
These are source-dated records, not a blanket assessment of the broker. Read each issuer, identifier, status and scope together.
SSI Securities Corporation
VietnamSource 1
No separate licence entry is recorded in this panel.
Sources & further reading
- SSI products and services SSI Securities Corporation · Accessed 16 Oct 2026
- Primary securities trading service fees SSI Securities Corporation · Accessed 29 Oct 2026
- Other service fees SSI Securities Corporation · Accessed 29 Oct 2026
- Transfer money to SSI accounts SSI Securities Corporation · Accessed 16 Oct 2026
- Cash transfers among SSI trading accounts SSI Securities Corporation · Accessed 29 Oct 2026
- Cash withdrawal to a bank account SSI Securities Corporation · Accessed 29 Oct 2026
- Account information and services on iBoard Web SSI Securities Corporation · Accessed 16 Oct 2026
- General trading regulations SSI Securities Corporation · Accessed 16 Oct 2026
- Telephone registration and account service SSI Securities Corporation · Accessed 29 Oct 2026
- Contact SSI SSI Securities Corporation · Accessed 29 Oct 2026
- Updated operating licence and company charter SSI Securities Corporation · Accessed 16 Oct 2026
- Custody and securities transfer tariff SSI Securities Corporation · Accessed 29 Oct 2026
- Derivatives account opening and trading guide SSI Securities Corporation · Accessed 29 Oct 2026
This profile reports dated public information, including broker-published services and terms. It does not independently test or guarantee execution, pricing or withdrawals. Inclusion is not an endorsement. Permissions and protections apply only to the named legal entity, service and client category; check the current official records and your contract.