Accounts & headline costs
Sections ↑SoFi Securities LLC provides self-directed brokerage. SoFi Wealth LLC provides Robo Investing advice and portfolio management, using SoFi Securities for brokerage and Apex Clearing for custody and clearing. The two services have separate mandates and fee structures.[12]
Account and service routes at a glance
| Account / service | Customer and legal scope | Principal condition |
|---|---|---|
| Active Invest | Self-directed taxable/IRA accounts | Customer chooses securities.Source 1 |
| Robo Investing | Managed mutual-fund/ETF portfolios advised by SoFi Wealth LLC | 0.25% annual advisory fee; brokerage and fund expenses can remain.Source 1Source 11 |
| IRAs | Traditional/Roth/SEP where available | Retirement restrictions.Source 1 |
| Alternative investments / IPO | Eligibility and product-specific route | Illiquidity and fees.Source 1 |
Account and trading charges — October 2026 schedule
| Item | Charge | Scope |
|---|---|---|
| Self-directed online trading | $0 commission | Eligible US-listed/OTC securities and options through app/web; regulatory and fund charges remain.Source 1 |
| Robo Investing | 0.25% annually | $50 to begin investing; underlying fund and excluded account costs remain.Source 1Source 11 |
| Self-directed account | $0 opening/annual fee | $5 to begin investing.Source 1 |
| Margin | Variable tiered interest | Rate depends on settled debit and the current schedule.Source 1 |
| Login inactivity | $25/account | Each six months without login activity.Source 1 |
Products & investment scope
Sections ↑Products and ownership boundaries
| Product route | Published scope | Boundary |
|---|---|---|
| Stocks/ETFs | Whole/fractional and recurring where supported | Security list.Source 1 |
| Options | Approved strategies | Risk.Source 1 |
| IPOs | Conditional access | Allocation.Source 1 |
| Alternatives | Selected funds/products | Accreditation, liquidity and fees.Source 1 |
Fees & holding costs
Sections ↑The Robo fee is calculated on the invested balance and billed monthly in arrears; the brochure excludes the cash allocation. Its wrap fee does not include every brokerage event or the underlying funds’ expenses.[11]
Fund purchases and account events
| Item | Published charge |
|---|---|
| Interval/tender-offer fund purchase | Up to 2%; the order screen gives the applicable rate. Fund expenses remain separate.Source 1 |
| Certain mutual-fund purchases | 0.2%, capped at $20 per transaction; fund loads/expenses may also apply.Source 1 |
| Outgoing / incoming ACAT | $100 / $0.Source 1 |
| Outgoing wire / DRS transfer | $25 wire; $115 per security for DRS in or out.Source 1 |
| IRA closure | $100; may be assessed when the balance falls below $100.Source 1 |
| IPO shares sold within 120 days | $50 first sale; $5 each subsequent sale.Source 1 |
Platforms, orders & execution
Sections ↑Platform and order controls
| Route / control | Published capability | Operational limit |
|---|---|---|
| Active Invest | Market/limit and supported order types | No professional direct-routing claim.Source 1 |
| Fractional | Dollar-based eligible securities | Incoming transfer eligibility depends on the sending firm and clearing route; check the fractional-share treatment.Source 14Source 15 |
| Automated | Portfolio trades under mandate | Client does not approve each order.Source 11 |
An order instruction is not an execution guarantee. Venue hours, price limits, liquidity, partial fills, corporate actions and system availability can alter the result. A cancellation is effective only when the broker or venue acknowledges it; closing an app does not cancel an order already accepted.[1]
Funding, withdrawals & transfers
Sections ↑When cash becomes available
| Stage | Published timing | Boundary |
|---|---|---|
| Security sale | Settles one business day after sale | Withdrawal requires settled proceeds.Source 13 |
| Recent deposit, bonus or fee credit | Five full business days to clear | Trading availability can precede withdrawal availability.Source 13 |
| Bank withdrawal | Normally 1–3 business days after withdrawal | Use the account’s displayed Withdrawable cash amount; a promotion may impose additional conditions.Source 13 |
Incoming portfolio transfers
| Issue | Published treatment |
|---|---|
| Account registration | Transfers must match account types; margin debits require margin eligibility.Source 15Source 14 |
| Supported holdings | Stocks, ETFs, mutual funds and selected alternatives; options are excluded from incoming ACAT.Source 14 |
| Fractions and OTC holdings | Official help pages differ in how they describe these holdings. The transfer-process article allows an Apex fraction exception; obtain asset-specific acceptance before ordering a sale.Source 15Source 14 |
| Timing | The process article estimates 1–2 weeks; this is not a completion guarantee.Source 15 |
Buying power, settled cash and withdrawable cash are different quantities. A recent deposit can be available for trading while still subject to a withdrawal hold, and sale proceeds remain subject to settlement. Bonus or promotional credit—where offered—must satisfy its own terms before it should be treated as freely withdrawable cash.[1]
Custody, regulation & client protection
Sections ↑Brokerage, advice and custody
| Role | Provider and boundary |
|---|---|
| Brokerage | SoFi Securities LLC; FINRA/SIPC member.Source 12 |
| Robo advice | SoFi Wealth LLC, an SEC-registered investment adviser. Registration does not guarantee returns.Source 12 |
| Clearing/custody | Apex Clearing Corporation holds and clears securities.Source 12 |
| SIPC | Up to $500,000, including $250,000 cash, for eligible missing assets at a failed member; market losses are excluded.Source 10 |
| Separate bank/other products | Bank deposits and assets outside the securities account have their own contractual protection; brand membership does not make every asset SIPC protected.Source 10Source 12 |
Support, complaints & security
Sections ↑Investment support
| Route | Use |
|---|---|
| Investment Specialist | 855-525-7634 or online chat for account and transfer questions.Source 14Source 11 |
| Documents | Provide the account type, security, order/transfer reference and relevant dates when raising an issue.Source 15 |
| Instruction status | Confirm acceptance before repeating an order or transfer request; contacting support does not by itself establish execution.Source 15 |
A service channel is not automatically an emergency dealing desk. During an outage, the customer should use the published channel, preserve timestamps and order details, and confirm whether an instruction was accepted.[1]
Special services & tools
Sections ↑Robo management and optional share lending
| Feature | What changes |
|---|---|
| Discretionary management | SoFi Wealth can invest and rebalance without seeking approval for each transaction.Source 11 |
| Share-lending choice | Clients can opt in/out online or through support. Loaned shares lose SIPC protection and their voting rights pass to the borrower; payment tax treatment can differ from dividends.Source 11 |
Pausing a recurring instruction does not itself liquidate a portfolio. A managed-account withdrawal or transfer also requires the applicable sale, settlement and transfer process.[11][13]
Company background
Sections ↑SoFi Invest at a glance
| Measure | Value | Context |
|---|---|---|
| Contracting entity | SoFi Securities LLC | Source 1 |
| Primary jurisdiction | United States | Source 1 |
| Headquarters | San Francisco, California, United States | Source 1 |
| Founded / lineage | 2011 group; investing service launched later | Source 1 |
| Platforms | SoFi app; SoFi web | Source 1 |
Companies behind the service
- Headquarters
- San Francisco, California, United States
- Founded
- 2011 group; investing service launched later
Legal entities & licences
These are source-dated records, not a blanket assessment of the broker. Read each issuer, identifier, status and scope together.
SoFi Securities LLC
United StatesSource 1
No separate licence entry is recorded in this panel.
Sources & further reading
- Standard pricing fee schedule, updated 1 October 2026 SoFi · Accessed 29 Oct 2026
- Active Invest SoFi · Accessed 16 Oct 2026
- Automated Investing SoFi · Accessed 16 Oct 2026
- Options trading SoFi · Accessed 16 Oct 2026
- Margin investing SoFi · Accessed 16 Oct 2026
- Account transfers SoFi · Accessed 16 Oct 2026
- Brokerage disclosures SoFi · Accessed 16 Oct 2026
- Support SoFi · Accessed 16 Oct 2026
- FINRA BrokerCheck FINRA · Accessed 16 Oct 2026
- SIPC coverage SIPC · Accessed 29 Oct 2026
- SoFi Wealth wrap brochure, 27 March 2026 SoFi · Accessed 29 Oct 2026
- SoFi Invest legal entity and custody disclosures SoFi · Accessed 29 Oct 2026
- Sale settlement and cash withdrawal timing SoFi · Accessed 29 Oct 2026
- Incoming ACAT asset eligibility SoFi · Accessed 29 Oct 2026
- Incoming ACAT process and clearing-route exceptions SoFi · Accessed 29 Oct 2026
This profile reports dated public information, including broker-published services and terms. It does not independently test or guarantee execution, pricing or withdrawals. Inclusion is not an endorsement. Permissions and protections apply only to the named legal entity, service and client category; check the current official records and your contract.