Accounts & headline costs
Sections ↑Shinhan Securities provides Korean and overseas securities and a range of investment products. The ordinary mobile tariff differs from HTS/web and assisted dealing; specialised account schedules can override those standard rates. Domestic stock commission bands aggregate executions by day, account, security and buy/sell side.[1][2]
Account and service routes at a glance
| Account / service | Customer and legal scope | Principal condition |
|---|---|---|
| Domestic cash securities account | Korean listed shares, ETFs, ETNs and eligible exchange products | No margin borrowing unless a separate credit or margin facility is approved.Source 2Source 1 |
| Credit or margin-enabled account | Approved clients using securities-backed borrowing | Interest, collateral ratios and forced-liquidation rights apply separately from commission.Source 2Source 1 |
| Overseas securities account | Supported foreign shares and exchange-traded products | Market, currency, tax, minimum-fee and local settlement rules differ.Source 2Source 1 |
| Pension, CMA, fund and structured-product routes | Investment wrappers and products outside ordinary stock dealing | Product documents and embedded costs replace the equity commission as the main cost measure.Source 2Source 1 |
Headline charges and what they cover
| Item | Published basis | Important scope |
|---|---|---|
| Domestic shares through HTS/web | Value-banded schedule: 0.4991639% at the smallest band, then fixed-plus-percentage or lower percentage bands | Bands use aggregate daily executions by account, security and buy/sell side. NXT reductions depend on order type.Source 1 |
| Domestic shares through mobile | 0.1891639% under the published ordinary mobile schedule | Temporary zero-base campaigns should not be treated as the permanent tariff.Source 1 |
| Domestic fractional shares — online | 0.15% | Security availability, execution model and minimum unit rules apply.Source 1 |
| US shares online | 0.25%, with a published US$0.01 minimum | US regulatory sell-side charges and FX remain separate.Source 1 |
| Other overseas markets | Examples include Japan 0.25%, Hong Kong 0.30%, and Vietnam/Indonesia 0.45% online | Vietnam minimum VND400,000; Indonesia minimum IDR250,000 per trade. Taxes and market-specific charges are shown separately where applicable.Source 1 |
Products & investment scope
Sections ↑Products and ownership boundaries
| Product route | Published scope | Boundary |
|---|---|---|
| Korean securities | Shares, ETFs, ETNs, ELWs and listed products | Venue, investor eligibility and product-risk rules apply.Source 2 |
| Overseas securities | US, Japan, Hong Kong, Vietnam, Indonesia and other supported routes | Market access, FX conversion and tax documentation differ.Source 2Source 1 |
| Derivatives and FX margin | Domestic/overseas futures, options and supported FX-margin service | Leverage, margin, expiry and liquidation rules are product-specific.Source 2Source 1 |
| Funds, bonds and structured products | Funds, bonds, ELS/DLS and related investment products | Issuer, distributor and product-document costs are not stock commissions.Source 2 |
Fees & holding costs
Sections ↑Ordinary mobile shares use a different rate from mobile ETFs, ETNs and ELWs. NXT executions receive order-type reductions to the KRX-based schedule; representative-handled trades and forced-sale orders use the applicable offline tariff.[1]
Channel and transaction distinctions
| Item | Published treatment |
|---|---|
| Mobile ETF / ETN / ELW | Ordinary rate 0.189733%, compared with 0.1891639% for ordinary listed shares.Source 1 |
| NXT order | Published reductions vary for taker, maker and single-price executions.Source 1 |
| Assisted / forced sale | The offline tariff applies; an online-account fee should not be assumed.Source 1 |
| Foreign market minimum | Use the greater of the percentage commission or that market’s minimum.Source 1 |
| Service events | Transfer, document and security-device fees vary with client tier and exemptions.Source 1 |
Platforms, orders & execution
Sections ↑Platform and order controls
| Route / control | Published capability | Operational limit |
|---|---|---|
| Shinhan SOL Securities | Mobile investing, portfolio and supported order functions | App functionality and pricing depend on product and account.Source 2Source 1 |
| Shinhan i / web trading | Desktop and browser tools for domestic and overseas markets | Software, data entitlement and supported order types differ by service.Source 2 |
| Telephone/specialist desk | Assisted domestic, overseas and derivative service | Assisted-order pricing and desk hours can differ from online trading.Source 6Source 1 |
An order instruction is not an execution guarantee. Market hours, price limits, liquidity, partial fills, corporate actions and system availability can change the result. A cancellation is effective only after the broker or venue acknowledges it; closing an app does not cancel an accepted order.[1]
Funding, withdrawals & transfers
Sections ↑Cash funding and withdrawal lifecycle
| Stage | Published route | Constraint |
|---|---|---|
| Linked-bank transfer | Funding through verified same-name bank routes | A visible deposit or buying power figure need not be immediately withdrawable.Source 2 |
| Sale proceeds | Available according to the relevant market settlement cycle | Korean and overseas settlement dates and holidays differ.Source 2 |
| Withdrawal | Instruction to a registered bank destination from settled available cash | Open orders, credit balances, collateral and unsettled trades reduce availability.Source 2 |
Moving an existing portfolio
| Transfer type | Published treatment | Material consequence |
|---|---|---|
| Domestic securities transfer-in | Supported Korean positions moved through the domestic depository/account process | Registration details and product eligibility must match.Source 8Source 2 |
| Overseas securities transfer | Market/custodian process for supported foreign assets | Fees, fractions and unsupported assets can prevent an in-kind transfer.Source 2Source 1 |
| Account or wrapper movement | Internal transfer only where ownership and product rules permit | A pension or tax-wrapper movement is not equivalent to ordinary cash withdrawal.Source 2 |
Buying power, settled cash and withdrawable cash are different quantities. A deposit can support an order while still being subject to clearance, and sale proceeds remain tied to market settlement. Margin, open orders and transfer holds can reduce cash that appears available.[1]
Custody, regulation & client protection
Sections ↑Protection chain
| Layer | Published position | What it does not mean |
|---|---|---|
| Contracting securities firm | Shinhan Securities Co., Ltd. | The customer agreement and statement identify the actual account and service.Source 4Source 3 |
| Market infrastructure | Korea Securities Depository and exchange/clearing arrangements for relevant assets | Market infrastructure does not insure against price loss.Source 8 |
| Supervision and industry rules | Financial Supervisory Service and KOFIA-related framework | A brand or association membership is not a guarantee of performance.Source 10Source 9 |
| Banking relationship | Shinhan group banking and securities products are legally distinct | Deposit protection should not be assumed for ordinary securities holdings or market losses.Source 4 |
Support, complaints & security
Sections ↑Support and escalation
| Route | Use | Boundary |
|---|---|---|
| General customer centre | 1588-0365; weekdays 08:00–18:00 Korean time, excluding weekends and public holidays | Identity verification and service-specific routing apply.Source 6 |
| Overseas-stock desk | 02-3772-2525 under the published specialist route | Opening hours and market support differ from the general desk.Source 6 |
| Overseas futures/FX desk | 02-3772-4365 under the published specialist route | This route does not make all accounts eligible for leveraged products.Source 6 |
| Formal complaint | Internal complaint process, then eligible external supervisory, exchange or association routes | Response within 14 business days; one extension is allowed for unavoidable reasons, with notice of the reason and final deadline.Source 7 |
A service channel is not automatically an emergency dealing desk. During an outage or disputed trade, use the published channel, preserve timestamps and order details, and confirm whether an instruction was accepted.[1]
Official support destinations
Scope Current service channels, published domestic numbers and product-specific contacts.
Scope Formal complaint methods and escalation information.
Scope Submit the complaint form, information-consent document and identification; an authorised representative needs the required authority.
Special services & tools
Sections ↑Distinctive services
| Service | Function | Condition |
|---|---|---|
| Research and market tools | Research, screening, product and portfolio information | Research is not a personal recommendation unless a separate advisory mandate exists.Source 2 |
| CMA and cash-management products | Cash-management route within the securities product set | Rate, issuer and protection treatment must be checked for the selected product.Source 2 |
| Temporary fee promotions | Campaigns can reduce stated base commission for qualifying clients or periods | Promotion dates, eligible products and post-campaign pricing control the actual benefit.Source 1 |
Securities lending and borrowing use separate daily rates that can change by security and market conditions. An investment-adviser mandate also has its own account tariff and eligibility; ordinary online commission should not be applied automatically.[1]
Company background
Sections ↑Shinhan Securities at a glance
| Measure | Value | Context |
|---|---|---|
| Contracting entity | Shinhan Securities Co., Ltd. | Source 4Source 3 |
| Primary jurisdiction | South Korea | Source 4 |
| Headquarters | 96 Uisadang-daero, Yeongdeungpo-gu, Seoul | Source 5 |
| Founded / lineage | 1962 lineage; renamed Shinhan Securities on 1 October 2022 | Source 3 |
| Broker classification | Multi-asset securities broker | Source 2 |
Company and service boundaries
| Issue | Published position |
|---|---|
| Business model | Full-service Korean securities house with retail, wealth, institutional and investment-banking activities.Source 4 |
| Channel boundary | Mobile, HTS/web and assisted routes use different tariffs and product functionality.Source 1Source 2 |
| Protection boundary | Securities custody, banking deposits, market losses and dispute resolution are separate questions.Source 8Source 4 |
- Headquarters
- Seoul, South Korea
- Founded
- 1962 lineage; current Shinhan Securities name since 2022
Legal entities & licences
These are source-dated records, not a blanket assessment of the broker. Read each issuer, identifier, status and scope together.
Shinhan Securities Co., Ltd.
South KoreaSource 1
No separate licence entry is recorded in this panel.
Sources & further reading
- Brokerage commissions and service fees Shinhan Securities · Accessed 29 Oct 2026
- Products and trading services Shinhan Securities · Accessed 16 Oct 2026
- Corporate history Shinhan Securities · Accessed 16 Oct 2026
- Company overview Shinhan Securities · Accessed 16 Oct 2026
- Head office and corporate contacts Shinhan Securities · Accessed 16 Oct 2026
- Customer centre and specialist dealing contacts Shinhan Securities · Accessed 29 Oct 2026
- Customer complaint procedure Shinhan Securities · Accessed 29 Oct 2026
- Korea Securities Depository Korea Securities Depository · Accessed 16 Oct 2026
- Korea Financial Investment Association Korea Financial Investment Association · Accessed 16 Oct 2026
- Financial Supervisory Service Financial Supervisory Service · Accessed 16 Oct 2026
This profile reports dated public information, including broker-published services and terms. It does not independently test or guarantee execution, pricing or withdrawals. Inclusion is not an endorsement. Permissions and protections apply only to the named legal entity, service and client category; check the current official records and your contract.