SGFX broker profile

A free demo application is linked from the homepage. The agreement covers natural and legal persons, requires legal capacity and identity checks, and gives the company discretion to accept an application. The website excludes residents of Iran, North Korea, Myanmar, Russia and the United States, with additional sanctions and jurisdiction restrictions.[3][4][14]

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The site links a futures product category, but the agreement describes an OTC FX/CFD relationship. A futures label therefore does not establish direct exchange membership or delivery rights. Expiry, contract size, trading session and available symbols depend on the actual instrument specification.[16][4][2]

The product page also retains Gold, Platinum and VIP account terminology alongside the Standard, Elite and ECN matrix. No dated mapping between those names is supplied. For commission, Client Agreement §9(d) points first to the notified or published rate and specifies a 0.01% transaction-value fallback only if no rate is published or notified; it is not an additional universal charge on the advertised zero-commission accounts.[2][1][4]

Withdrawal Policy §3.7 uses different and grammatically incomplete wording, referring to a balance below US$0 together with six-month inactivity. It does not cleanly reconcile with the agreement’s US$15 maintenance and disablement clauses. These thresholds should not be combined into a new rule.[7][4]

The current Risk Warning §13 requires positions to be held for at least three minutes, prohibits hedging within the first three minutes and states that each trade should move at least five pips in profit or loss. Its stated consequence for early closure or hedging is non-recognition of the profit. The separate Prohibited Practices Policy also restricts scalping and latency exploitation.[6][10]

Automation is materially inconsistent across the public documents. The MT5 page promotes EAs and custom algorithms, and Client Agreement §10 discusses client use of algorithms. Risk Warning §17, however, expressly prohibits EAs, robots, scripts and copy-trading bots and requires manual trading. It permits account restrictions, trade cancellation and profit reversal. Automated strategies cannot be treated as unconditionally permitted on the strength of the MT5 marketing.[11][4][6]

Current website account buttons use newcrm.sgfx.com, while the linked agreement and Withdrawal Policy still name client.sgfx.com. The public documents do not provide a dated portal migration notice or explain whether credentials, statements and pending requests migrate automatically. The website’s instant-withdrawal headline should be read with the policy’s processing and bank-arrival terms.[3][4][7]

For an outage, the General Terms ordinarily require electronic orders and allow another route only when the firm has notified the client that it is available. Alternative instructions may require identity checks. The Client Agreement recognises telephone instructions as binding, but no dedicated emergency dealing number or guaranteed email execution service is published on the reviewed contact page.[5][4][13]

Withdrawal complaints must be made in writing to [email protected]. The Prohibited Practices Policy gives a client five business days to respond to a flagged-activity notice. The reviewed documents do not provide a single firm-wide complaint acknowledgement and final-response timetable.[7][10][16]

The Mauritius registered address is The Cyberati Lounge, Ground Floor, The Catalyst, Silicon Avenue, 40 Cybercity, Ebene 72201. The withdrawal document dates the company’s stated GBL and investment-dealer licence grants to 29 June 2023; that is not an independently verified brand-launch date. The site publishes no audited operating figures in the reviewed company material.[14][7][15]