Accounts & headline costs
Sections ↑Raiz Invest is not a conventional self-directed broker account. Retail clients invest in a registered managed investment scheme through preset or custom portfolio options, while Raiz Invest Australia Limited promotes and operates the app as an authorised representative and Instreet Investment Limited is the responsible entity of the fund. Plan subscription, fund costs and underlying product expenses must be read together.[2][8][1]
Account and service routes at a glance
| Account / route | Customer and legal scope | Principal condition |
|---|---|---|
| Lite plan | New/smaller accounts using three preset portfolios | A$2.50 monthly; balance above A$1,500 triggers upgrade to Regular under the current page.Source 2Source 8Source 1 |
| Regular plan | Eight preset portfolios plus Kids/Jars features | From A$5.50 monthly below the threshold; 0.275% p.a. account fee above A$26,000.Source 2Source 8Source 1 |
| Plus plan | Custom portfolio access including selected ASX shares, ETFs, property and Bitcoin allocations | From A$6.50 monthly or 0.275% p.a. above A$28,000; underlying costs remain.Source 2Source 8Source 1 |
| Raiz Invest Super | Separate superannuation product and trustee structure | Super PDS, insurance, administration and investment fees are separate.Source 2Source 8Source 1 |
Headline charges and what they cover
| Item | Published basis | Important scope |
|---|---|---|
| Lite | A$2.50 monthly | Automatic upgrade to Regular when the balance exceeds A$1,500; three preset portfolios and no Kids/Jars.Source 1 |
| Regular | A$5.50 monthly below A$26,000; 0.275% p.a. above that threshold | Sapphire and Property portfolios instead incur both A$5.50 monthly and 0.275% p.a., regardless of balance.Source 1Source 6 |
| Plus | From A$6.50 per month below A$28,000; 0.275% p.a. above threshold | Underlying ETFs and chosen assets can have additional costs.Source 1Source 6 |
| Deposits/withdrawals/switches | No additional Raiz transaction or withdrawal fee under the plan page | Market spreads, underlying costs and tax consequences remain.Source 1 |
| Raiz Super | Separate administration, investment and transaction costs | Do not apply ordinary Raiz Invest plan fees to super.Source 9 |
Illustration: one year with a constant A$1,000 balance
Products & platforms
Sections ↑Raiz allocates money through portfolios rather than giving ordinary clients an unrestricted exchange order ticket. Preset portfolios hold combinations of accessible products; Plus allows a defined selection of listed shares, ETFs, property exposure and Bitcoin within limits.[4][1][2]
Products and account boundaries
| Product route | Published scope | Boundary |
|---|---|---|
| Preset portfolios | Conservative through aggressive plus themed/property options | Allocation, underlying issuer and risk differ by portfolio.Source 4Source 1 |
| Plus portfolio | Customer-selected weights from the permitted menu | Selection limits and underlying product expenses apply.Source 1Source 2 |
| Round-Ups and recurring deposits | Automated contributions linked to spending or schedule | Automation can continue until cancelled and does not guarantee return.Source 4 |
| Raiz Super | Superannuation investment options through a separate trustee | Contribution, preservation, insurance and fee rules are distinct.Source 9 |
Fees & holding costs
Sections ↑A small account can pay a high effective percentage through a flat monthly fee. Larger balances can move to a percentage account fee. Underlying ETFs, property funds, Bitcoin exposure and spreads or transaction costs can be additional.[1][2][6]
Cost layers beyond the headline
| Cost layer | When it applies | Why it matters |
|---|---|---|
| Plan subscription | Account remains below the relevant threshold | A flat monthly fee weighs more heavily on a small balance.Source 1 |
| Percentage account fee | Regular or Plus balance is above the displayed threshold | Calculated on balance and separate from underlying investment costs.Source 1 |
| Underlying issuer fee | Portfolio holds ETFs or other products | Deducted in the underlying product return rather than billed as brokerage.Source 2 |
| Netting spread / transaction cost | Fund buys or sells underlying assets | Not the same as a separately displayed withdrawal charge.Source 2 |
| Tax | Distribution or disposal creates a taxable event | Raiz reporting is not personalised tax advice.Source 3 |
Execution & trading rules
Sections ↑Platform and order controls
| Route / control | Published capability | Operational limit |
|---|---|---|
| Raiz app | Round-Ups, recurring/lump-sum deposits, portfolio monitoring and withdrawals | Instructions are processed through the fund rather than as individual exchange orders.Source 4 |
| Portfolio switch | Change among available portfolios or Plus weights | Switching can cause underlying transactions and tax consequences.Source 1Source 2 |
| Automatic rebalancing | Fund adjusts allocations toward selected weights | Rebalancing does not guarantee a particular price or prevent loss.Source 2 |
| Raiz web app | Account access and supported instructions | Some mobile-linked features can differ.Source 7 |
Raiz generally aggregates and nets instructions and trades underlying assets in the fund process. A deposit or withdrawal request is therefore not an immediate exchange fill at the screen price, and processing can span bank debit, investment trade, settlement and bank credit stages.[2][5]
Deposits, withdrawals & transfers
Sections ↑Cash funding and withdrawal lifecycle
| Stage | Published route | Constraint |
|---|---|---|
| Round-Ups / recurring deposit | Direct debit or linked funding source under the service agreement | Bank collection and daily processing cut-offs apply.Source 4Source 2 |
| Lump sum | One-off contribution into the account | Funds are invested through the portfolio process, not a customer-selected execution price.Source 4 |
| Withdrawal | Partial or full withdrawal requested in app/web | Raiz states typical completion within five business days and no withdrawal fee.Source 6Source 5 |
Moving an existing portfolio
| Transfer type | Published treatment | Material consequence |
|---|---|---|
| Portfolio switch | Internal change between allowed investment options | Can realise positions and change tax/cost exposure.Source 1Source 2 |
| External in-kind transfer | Not presented as a standard broker-to-broker CHESS transfer | The fund structure usually requires withdrawal rather than transferring individual allocated fractions.Source 2 |
| Account closure | Withdraw remaining value and complete closure process | Small residuals, pending distributions and bank processing can affect timing.Source 6Source 2 |
The app balance is the value of an interest in the fund, not a bank deposit. A withdrawal requires disposal/settlement and transfer to the nominated funding source. Cancelling a recurring deposit prevents future instructions but does not itself sell the existing portfolio.[2][5]
Protection & regulation
Sections ↑Protection chain
| Layer | Published position | What it does not mean |
|---|---|---|
| Responsible entity | Instreet Investment Limited issues the Raiz Invest Australia Fund | Raiz branding does not make the app operator the legal issuer.Source 8Source 2 |
| Promoter | Raiz Invest Australia Limited is an authorised representative of the AFSL holder | Authorised-representative status is not a capital guarantee.Source 8 |
| Fund custody and assets | Fund assets are held within the managed-investment-scheme structure | Investors can still lose money through market movements or product failure.Source 2 |
| Complaints | Internal dispute resolution followed by AFCA where eligible | AFCA is not an investment-loss insurance scheme.Source 7Source 11 |
Australia does not provide a general government guarantee for managed investment returns. Check the AFSL parties, PDS, custody arrangements and AFCA membership; separate these from bank-deposit protection and from Raiz Super’s trustee structure.[2][8][10][11]
Opening an account & support
Sections ↑Opening, service and escalation
| Route | Use | Boundary |
|---|---|---|
| Account opening | App/web onboarding with identity and funding-source checks | A$5 can start the investment account, but plan fees apply.Source 6 |
| Customer support | Telephone and email during published Sydney business hours | Support availability is not an execution guarantee.Source 7 |
| Internal complaint | Use the responsible entity/promoter complaint process in the PDS | Keep complaint reference and final response.Source 2 |
| AFCA | Free external dispute resolution for eligible complaints | Complain to the financial firm first and observe AFCA scope/time rules.Source 11 |
Official support destination
Scope Use the official destination for account-specific service and verify any telephone or email details shown there.
A lost device or bank-link change can require identity verification and direct-debit reauthorisation. Preserve transaction history before closing the account, because portfolio and tax records may be needed later.[7][3]
Additional services
Sections ↑Distinctive services
| Service | Function | Condition |
|---|---|---|
| Round-Ups | Automated investment linked to rounded purchase amounts | Linked-account data and direct-debit settings control future contributions.Source 4 |
| Raiz Rewards | Cashback from participating purchases can be invested | Merchant terms and credit timing apply.Source 1 |
| Raiz Kids / Jars | Goal and child-linked sub-allocations within eligible plans | These are not separate legal custody accounts for a child unless documents say so.Source 1 |
| Raiz Super | Separate retirement product | Trustee, preservation, insurance and fees differ from Raiz Invest.Source 9 |
Round-Ups and recurring deposits add future contributions under the selected plan. Stopping a contribution instruction leaves the existing portfolio invested; a withdrawal is a separate instruction.[4][6]
Company background
Sections ↑Raiz Invest at a glance
| Measure | Value | Context |
|---|---|---|
| Contracting entity | Instreet Investment Limited (responsible entity); Raiz Invest Australia Limited (promoter) | Source 8Source 2 |
| Primary jurisdiction | Australia | Source 10 |
| Headquarters | Sydney, New South Wales, Australia | Source 7 |
| Founded / lineage | 2016 Australian launch; previously Acorns Australia | Source 3 |
| Platforms | Raiz mobile app; Raiz web app | Source 4 |
Company and service boundaries
Raiz Invest and Raiz Super legal roles
| Item | Details |
|---|---|
| Ordinary Raiz Invest fund | Instreet Investment Limited is responsible entity, AFSL 434776.Source 8Source 9 |
| App promoter | Raiz Invest Australia Limited is an authorised representative.Source 8Source 9 |
| Raiz Super | Division of AMG Super; trustee Equity Trustees Superannuation Limited, AFSL 229757 and RSE licence L0001458.Source 8Source 9 |
- Headquarters
- Sydney, New South Wales, Australia
- Founded
- 2016 Australian launch; previously Acorns Australia
Legal entities & licences
These are source-dated records, not a blanket assessment of the broker. Read each issuer, identifier, status and scope together.
Instreet Investment Limited (responsible entity of Raiz Invest Australia Fund)
No separate licence entry is recorded in this panel.
Raiz Invest Australia Limited (promoter and authorised representative)
AustraliaSource 8
No separate licence entry is recorded in this panel.
Equity Trustees Superannuation Limited, trustee of AMG Super
AustraliaSource 9
No separate licence entry is recorded in this panel.
Additional information
Sections ↑Practical checks before using the service
| Question | Why it changes the result |
|---|---|
| Which plan and threshold applies? | Monthly versus percentage fees depend on plan and balance.Source 1 |
| What underlying costs are inside the portfolio? | ETFs and other products can add expenses beyond the Raiz plan fee.Source 2 |
| Is the instruction a deposit, switch or withdrawal? | Each uses a different fund-processing path and tax consequence.Source 5Source 2 |
| Which legal entity issues the product? | The promoter, responsible entity and super trustee are different.Source 8Source 9 |
| When will cash reach the bank? | Underlying sale, settlement and bank transfer all take time.Source 5 |
Sources & further reading
- Current Raiz Invest plan fees Raiz Invest · Accessed 29 Oct 2026
- Raiz Invest Australia Fund PDS and supporting documents Raiz Invest · Accessed 16 Oct 2026
- Important documents and audited fund reports Raiz Invest · Accessed 16 Oct 2026
- Portfolio and automatic-investing features Raiz Invest · Accessed 16 Oct 2026
- Withdrawal timing and cash movement Raiz Invest · Accessed 16 Oct 2026
- Current common questions and fee thresholds Raiz Invest · Accessed 29 Oct 2026
- Customer support Raiz Invest · Accessed 16 Oct 2026
- Issuer and AFSL disclosure Raiz Invest · Accessed 29 Oct 2026
- Separate Raiz Super fees and legal structure Raiz Invest · Accessed 29 Oct 2026
- ASIC licence and scam-check guidance Australian Securities and Investments Commission · Accessed 16 Oct 2026
- AFCA investment complaint route Australian Financial Complaints Authority · Accessed 16 Oct 2026
This profile reports dated public information, including broker-published services and terms. It does not independently test or guarantee execution, pricing or withdrawals. Inclusion is not an endorsement. Permissions and protections apply only to the named legal entity, service and client category; check the current official records and your contract.