Pure Market Broker profile

Applicants must be at least 18 and pass identity, address and source-of-funds verification before activation. The FAQ accepts address evidence issued within six months; the AML webpage also asks for address verification within three months of account opening. These are differently worded requirements, so the dated-document requirement in the live verification request matters. Corporate verification includes beneficial owners.[4][11][8]

The website is not directed at UK or EU residents. Its separate exclusion list includes the United States, Malaysia, Vanuatu, Russia, Pakistan, Israel, Iran and a number of other jurisdictions; it covers citizenship as well as residence. A country being selectable in a general interface would not override the published service restrictions.[5]

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Trading profits and losses settle in the account currency when positions are closed. The agreement rejects physical-delivery requests. Product availability, sessions and leverage can change by instrument, and the general 24/5 trading description should not be read as a promise of weekend crypto dealing.[7][8]

Several current legal webpages contain terms that differ from the PDFs downloaded through those same pages. No effective-date or supersession notice reconciles the versions. The material differences are identified beside the relevant charge or procedure below; a current accepted account schedule is needed to establish which version applies.[7][8][17][18]

The linked PDF provides a defined archive-recovery route: request restoration through Pure Portal, with restoration within three working days and written notice on the restoration day. It preserves account history when archiving. This does not make the separate published inactivity fee a restoration fee.[18]

The PDF risk disclosure explains that closing an order-entry window does not cancel an instruction already sent to the server. Sending it again before receiving the first result can create an unintended second transaction. Stops and liquidation execute against available liquidity, with slippage possible.[21][18]

The current agreement describes downloadable PDF statements and monthly consolidated statements on request. The linked terms PDF describes daily confirmations and an emailed monthly transaction statement, but imposes a 24-hour objection period versus the webpage’s 10-business-day discrepancy period. Both versions make prompt review relevant. The privacy policy’s CSV/JSON data-portability right is not proof of a ready-made trade-history CSV or a country-specific tax return.[7][18][10]

For account recovery, the FAQ directs clients to [email protected] with the trading-account number. The privacy webpage advertises multi-factor and mobile biometric authentication, but does not document the exact enrolment/recovery workflow or a fixed post-reset withdrawal hold. Verification or suspicious-activity restrictions are separate contractual powers.[4][10][11][7]

The current agreement promises acknowledgement within two business days, normally a written investigation response within ten business days, and senior review requested within ten business days with another ten-business-day response. The terms webpage instead allows 30 days to request senior review. The linked PDFs give different procedures: the client agreement names compliance email and a 30-day reply, while the terms PDF requires a Pure Portal complaint within two business days and ordinarily five-business-day review. Those versions do not establish one reconciled filing deadline.[7][8][17][18]

A complaint record should include the account, disputed order ticket, date/time, relevant clause and evidence. VFSC’s own guidance asks a genuine client to try the dealer three times before an unsatisfactory matter is escalated, supplying identity, deposit evidence, correspondence and English translations where required. Its published process addresses the licensee’s conduct and licence status; it is not an automatic compensation award. The agreement’s six-month referral wording is a broker statement, not a separately verified VFSC limitation period.[18][7][24]

For an outage, the FAQ gives chat and email technical support. The linked client agreement allows phone instructions only for specific account types, whereas the terms PDF normally requires the trading terminal. No current dedicated emergency-dealing number or universally accepted off-platform close-out instruction was established. Support availability does not itself authorize an order.[4][17][18][6]

PAMM exit also carries trading and valuation risk. Under the linked terms, a manager’s trading dispute can suspend funding requests; manager-initiated liquidation requires positions to be closed, while company-initiated liquidation closes them. The linked investor PDF limits subscription risk to invested capital, but the current investor webpage says losses may exceed it. That conflict must be resolved in the actual subscription terms before describing PAMM as offering a capital-loss cap.[19][20][14]

Pure Market describes a business serving individual traders, introducers and professional trading groups with aggregated liquidity. Its current marketing and web agreement call the execution model STP with orders routed to external liquidity providers. The linked client agreement nevertheless states that dealer and client transact as principals and discloses possible conflicts of interest. External routing therefore should not be described as removing the customer’s contractual exposure to Pure M Global Limited.[5][7][17]

The company dates its Vanuatu presence to 2016; the current VFSC list independently establishes today’s active status and shows a 25 March 2024 date in the Pure M Global row. These dates answer different questions. Current footers, agreements and the regulator match establish the profiled international route without assuming that the separately advertised Africa/VertexFX operation is the same contracting service.[5][23]