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Prometheus Markets: accounts, costs and legal scope

Seychelles-based FX and CFD trading through MT4 and MT5, with monthly commission tiers, a $300 withdrawal minimum and separate inactivity and archive rules.

By FXBrokers ResearchOperating status: ActiveSources checked Published

Prometheus Markets publishes a broad leveraged FX/CFD offer. The operating details below follow its Seychelles route. The most consequential conditions are the withdrawal floor, the currency basis of FX commissions and the different clocks for inactivity charges and account archiving. Checked on 20 October 2026.[1]

Accounts and eligibility

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Reference table01

ECN account terms

ECN account terms
FeaturePublished condition
Opening deposit100 USD, EUR or GBPSource 2
Account currenciesUSD, EUR and GBPSource 2
Advertised maximum leverage1:500; instrument conditions applySource 2
Minimum order / increment0.01 / 0.01 lotSource 2
Margin call / stop-out100% / 50%Source 2
Position accountingGross: multiple positions; net: one position per instrumentSource 2
Maximum orderDepends on available liquidity; no universal fixed lot ceiling statedSource 2

The linked risk disclosure gives a different liquidation description: discretionary closure around 50% margin level and automatic closure below 20%, without margin-call notification. This does not reconcile fully with the account table’s 50% stop-out; neither threshold guarantees an execution price.[8]

The FAQ requests government photo identification and address evidence. It describes verification as usually taking up to 48 business hours once documents are complete, and permits up to ten accounts of each type with one main account. These are published procedures, not measured completion times.[5]

Published exclusions include US, Israeli, Iranian and North Korean residents; local-law restrictions also apply. Older linked pages list additional exclusions, so eligibility must be confirmed through the actual onboarding route.[18]

View full spreads & trading costs

Products and ownership

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Reference table02

Market range

Market range
Asset classPublished coverage and ownership
FXMore than 50 major, minor and exotic pairs; examples include EUR/USD and GBP/USD.Source 10
IndicesInternational equity-index CFDs.Source 1
CommoditiesGold, silver and oil price exposure.Source 11
SharesIndividual-share CFDs, long or short; no shareholder ownership. Dividend adjustments may apply; advertised leverage reaches 1:5.Source 12
ETFsCFDs follow fund prices without ownership of fund units. Hours follow the underlying exchange; dividend adjustments may apply.Source 14
CryptoCFDs provide price exposure without ownership, storage or transfer of the underlying coins.Source 13

Commissions, financing and account charges

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Reference table03

Published commission tiers

Published commission tiers
TierEquity threshold / monthly volume, USDFX per side, per 100,000-unit lotCrypto per side
Core100 / below 5m3.500.10%Source 3
Classic1,000 / 5m–25m2.500.10%Source 3
Pro25,000–250,000 / 25m–250m1.800.07%Source 3
EliteAbove 250,000 / above 250m1.500.05%Source 3

Index commission is listed as zero. Shares/ETFs show 0.10%, or 0.08% at Elite; a separate share note specifies a $1 order minimum. Commodity commission descriptions conflict between percentage and dollar schedules. Swap rates are in platform specifications; requested swap-free status replaces swaps with equivalent overnight commission.[3]

Reference table04

Two separate inactivity mechanisms

Two separate inactivity mechanisms
TriggerEffect
12 months without loginAgreement §8.12: $10 monthly, charged at month-end until zero; activity on another client account exempts the remaining accounts.Source 6
At least 90 days without trading/payment activity and balance ≤€10 equivalent§4.12 permits archive/disable. Archived history is recoverable as a statement; trading is not restored on that account.Source 6
ReactivationDeposit or trading stops inactivity charges; past charges are not refunded. A new account can receive an archived balance.Source 6

Section 8.12 repeats the twelve-month clock and allows unspecified later fee increases. Withdrawal-fee bands also overlap at three months; the applied dates need clarification.[6]

Platforms, orders and execution

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Reference table05

Platform access

Platform access
Access routePublished capability
MT4 / MT5 desktopWindows and macOS terminals with charting and automated-strategy support.Source 15
WebTraderBrowser trading without a desktop installation.Source 15
iOS / AndroidQuotes, charts, position management and order execution.Source 15
MT4 automationMQL4 expert advisers, custom indicators and scripts are promoted on the desktop platform.Source 16

The comparison page lists market, stop and limit orders, including GTC/GTD labels.[15]

The execution policy describes market-dependent fills: stop-loss and take-profit instructions do not guarantee their requested price, and slippage can be positive or negative.[7]

The broker’s MT5 page adds a strategy tester, depth of market and an integrated economic calendar. It documents installing custom MQL5 indicators on desktop; those desktop instructions do not establish identical installation or automation capability in the mobile apps.[17]

The ECN account label does not determine legal execution capacity. The execution policy allows principal or agency dealing and says capacity will be disclosed for each transaction. Its venue description includes liquidity providers and OTC arrangements.[7]

The specification page highlights lower liquidity and wider spreads around 00:00–00:05 server time, and lists crypto trading around the clock. It does not establish a fixed UTC offset for that server clock. The retrieved dynamic tables did not expose a dependable complete contract-size or instrument-margin schedule.[9]

Funding, withdrawals and currency

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Reference table06

Published payment conditions

Published payment conditions
ItemRule or stated timing
Minimum withdrawal$300, compared with 100 USD/EUR/GBP opening funding.Source 4
Processing cutoffBefore 12:00 GMT on a business day: same-day processing; later or nonbusiness-day requests: next business day.Source 4
Arrival after processingBank transfer: 1–3 business days; card: 2–5 business days.Source 4
OwnershipThird-party funding is excluded; a joint account is accepted if the client is a named owner.Source 4
ChargesInternational bank-transfer costs may be passed through. Processing and bank receipt are separate stages.Source 4

The FAQ says withdrawals normally return through the original funding method. A transfer between differently denominated accounts is therefore a separate currency issue, not evidence of a free multi-currency wallet.[5]

Agreement §2.10.1 permits withdrawal charges after insufficient activity: 2% at 1–3 months, 3% at 3–6 months and 4.5% above six months, with prior notice. Sufficient activity means two trades monthly. §9.7 allows a selected conversion rate plus markup; no fixed markup was established.[6]

Entity and customer-protection scope

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Entity evidence

Entity evidence
SubjectFinding
Contracting companySeychelles company registration 8439123-1; the securities-dealer licence number is broker-published.Source 18
Independent registerThe FSA capital-markets directory matches Prometheus Markets Ltd and prometheus-markets.com. Its inspected row does not display the licence number.Source 21
Client moneyThe broker describes segregated client funds. This is a company statement, not an independently tested custody balance.Source 18

The risk disclosure describes leveraged losses and situations in which collateral is insufficient. The reviewed public documents did not establish an unconditional retail negative-balance promise, a named compensation scheme or an insurance policy with individual and aggregate customer limits.[8]

Support, outages and complaints

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Published contacts

SupportEmail
[email protected]Source 19

Scope Account and platform enquiries.

Hours 24/5

Listed telephoneTelephone
+2484321716Source 21

Scope Number in the FSA directory; emergency dealing authority not established.

Formal complaintEmail
[email protected]Source 20

Scope Signed complaint form and evidence.

FSA complaintsWebsite
Reference table08

Complaint stages

Complaint stages
StagePublished clock and evidence
SubmitSend the signed Appendix 1 form to compliance; include account, transaction details and supporting documents.Source 20
AcknowledgementWithin two business days of receipt, with a reference number.Source 20
ResponseAim: 21 business days from receipt. Complex cases: up to 90 business days from lodging, with written extension notice.Source 20
Regulator escalationThe FSA asks the complainant to allow the firm 21 business days, then supply its form, prior complaint and supporting evidence.Source 22

Phone dealing is advertised on the account page, but a dedicated outage number, authentication sequence and authority to cancel uncertain orders were not established in the inspected dealing instructions. Preserve order IDs and contact support when platform status is unclear.[2]

Records, research and automation

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The execution policy says trade/day-end statements are supplied within 24 hours and include closed and open transactions, working orders and the financial position. This is a records commitment; a jurisdiction-specific tax certificate or particular CSV export format was not established.[7]

The FAQ promotes a demonstration account, education and an economic calendar. These materials support familiarisation; they do not establish personalised advice or discretionary management.[5]

MetaTrader automation is advertised, but the inspected broker pages did not establish a separate broker API permission model or an AI service authorised to place trades or withdraw funds. Automated execution should be distinguished from the public educational and analytical content.[16]

Company and document context

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The FSA directory and contact page identify an Office 3 location at the IMAD Complex in Mahé, while current website footers give Office 12 on the third floor. That address variation does not erase the independent entity/domain match; it remains a detail to reconcile in formal correspondence.[21]

The companies behind the brand

Legal entities & licences

These are source-dated records, not a blanket assessment of the broker. Read each issuer, identifier, status and scope together.

Prometheus Markets Ltd

SeychellesSource 18

Licences and regulatory records for Prometheus Markets Ltd
Issuer & identifierRecorded statusDate & scope
Seychelles Financial Services AuthoritySD240Not verifiedChecked 20 Oct 2026Broker-published number; independent directory matches entity and website but does not display this number.Source 18

How to read these terms

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Advertised minimum spreads are entry points, not measured average dealing costs. The most useful pre-trade comparison combines the applicable monthly tier, the commission’s currency and side, live spread, overnight charge and the funding conditions. Numerical statements here are published terms rather than account testing.[1]

Follow the evidence

Sources & further reading

  1. International website Prometheus Markets · Accessed 20 Oct 2026
  2. ECN account Prometheus Markets · Accessed 20 Oct 2026
  3. Commission and swaps Prometheus Markets · Accessed 20 Oct 2026
  4. Deposits and withdrawals Prometheus Markets · Accessed 20 Oct 2026
  5. Frequently asked questions Prometheus Markets · Accessed 20 Oct 2026
  6. Customer services agreement Prometheus Markets · Accessed 20 Oct 2026
  7. Best execution policy Prometheus Markets · Accessed 20 Oct 2026
  8. Risk disclosure policy Prometheus Markets · Accessed 20 Oct 2026
  9. Contract specifications Prometheus Markets · Accessed 20 Oct 2026
  10. Forex trading Prometheus Markets · Accessed 20 Oct 2026
  11. Commodity CFDs Prometheus Markets · Accessed 20 Oct 2026
  12. Share CFDs Prometheus Markets · Accessed 20 Oct 2026
  13. Crypto CFDs Prometheus Markets · Accessed 20 Oct 2026
  14. ETF CFDs Prometheus Markets · Accessed 20 Oct 2026
  15. Trading platform comparison Prometheus Markets · Accessed 20 Oct 2026
  16. MetaTrader 4 Prometheus Markets · Accessed 20 Oct 2026
  17. MetaTrader 5 Prometheus Markets · Accessed 20 Oct 2026
  18. Why Prometheus Markets Prometheus Markets · Accessed 20 Oct 2026
  19. Contact Prometheus Markets Prometheus Markets · Accessed 20 Oct 2026
  20. Complaint handling policy Prometheus Markets · Accessed 20 Oct 2026
  21. Capital markets regulated entities Seychelles Financial Services Authority · Accessed 20 Oct 2026
  22. Complaint handling Seychelles Financial Services Authority · Accessed 20 Oct 2026

This profile reports dated public information, including broker-published services and terms. It does not independently test or guarantee execution, pricing or withdrawals. Inclusion is not an endorsement. Permissions and protections apply only to the named legal entity, service and client category; check the current official records and your contract.

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