Neex’s Standard account starts at USD 50 and Premium at USD 500, with MT4 and MT5 access. Both advertise FX and other CFDs. The current website separates South African onboarding from the Mauritian execution and custody provider; the contract accepted during opening is therefore a material part of comparing the offer.[1][5]
Accounts & headline costs
Sections ↑Account comparison01
Account and service routes at a glance
| Account / service | Contract and customer scope | Platform and principal condition |
|---|---|---|
| Standard | Neex International Limited — Eligible international clients under Mauritius entity; retail clients | MetaTrader 4 / MetaTrader 5. Eligible regional offer; final contracting entity must match.Source 2Source 6 |
| Premium | Neex International Limited — Eligible international clients under Mauritius entity; retail clients | MetaTrader 4 / MetaTrader 5. Eligible regional offer; final contracting entity must match.Source 3Source 6 |
Reference table02
The two principal live accounts
The facts03
Opening a live account
| Measure | Value | Context |
|---|---|---|
| Application | Online form and compliance review | The live-account guide requires identity and address evidence. It says the overall process can be completed within 24 hours; this is a company estimate.Source 4 |
| Funding choice | Choose account and payment method | The first-deposit threshold differs from the higher amount needed to join the current bonus offer.Source 1 |
| Who provides the service | Check the named counterparty before accepting | The current site’s service allocation and some public PDFs differ; the company section explains the distinction.Source 5 |
| Automation | EAs and bots permitted on Premium | Subject to Neex guidelines and any separately accepted promotion restrictions.Source 3 |
Products & market access
Sections ↑Availability04
Markets listed on the current site
| Asset class | Exposure offered |
|---|---|
| Forex | CFDs on major, minor and other currency pairs; EUR/USD, USD/JPY and GBP/USD are in the specification dataset.Source 23 |
| Precious metals | Gold and silver CFDs, including spot crosses and listed futures-based symbols.Source 15 |
| Crude oil | USOUSD (WTI) and UKOUSD (Brent) CFDs.Source 14 |
| Indices | International equity-index CFDs with separate exposure-based margin tiers.Source 10 |
| Shares | The current trading navigation lists US, European and Hong Kong stocks; these sit within the website’s CFD offer.Source 5 |
Specifications05
Representative contract sizes
| Contract | One lot | Published order range |
|---|---|---|
| EURUSD / GBPUSD / USDJPY | 100,000 base-currency units | 0.01–100 lotsSource 23 |
| Premium major FX symbols | 100,000 base-currency units | 0.01–100 lots; “+” suffix in the feedSource 24 |
| XAUUSD / XAUUSD+ | 100 troy ounces | 0.01–100 lotsSource 25Source 26 |
| USOUSD, WTI | 1,000 barrels | 0.01–100 lotsSource 27 |
Spreads, commission & other charges
Sections ↑Pricing & charges06
FX specification data: minimum / published average
Neex’s account pages advertise EUR/USD from 1.2 pips on Standard and 0.0 on Premium, while the corresponding specification records show 1.0 and 0.1. This is an unresolved publication mismatch. The general live-account page advertises zero commission, but no account-specific Premium commission schedule was established; the profile therefore does not turn the raw-spread headline into a confirmed all-in price.[2][3][4]
Pricing & charges07
Gold and oil: preserve the price unit
The facts08
Other charges and account upkeep
| Measure | Value | Context |
|---|---|---|
| Ordinary broker funding fees | No deposit or withdrawal fee advertised | Banks and payment providers can levy external charges.Source 9 |
| Financing and dormant accounts | No current Mauritius-specific complete tariff established | The reviewed public agreement names Neex Limited in Saint Lucia and refers to inactive-account criteria without establishing a usable current fee or closure period. This is not evidence of zero fees.Source 18 |
| Bonus-linked withdrawals | Credit is reduced as funds leave | An internal transfer can also reduce the credit and available margin; the current promotion rules are shown under Services.Source 17 |
Platforms, execution & margin
Sections ↑Platforms & products09
Platforms and published safeguards
| Feature | Practical scope |
|---|---|
| MetaTrader 4 / MetaTrader 5 | Both are offered for live trading; platform access does not by itself determine the executing legal entity.Source 1 |
| Order controls | The Standard page lists market/limit orders and stop-loss/take-profit. The risk disclosure explains that stops may execute beyond the requested price.Source 2Source 19 |
| EAs and short-duration trading | Premium is marketed for automated and active trading. Bonus participation imposes additional strategy restrictions; ordinary account marketing cannot override those terms.Source 3 |
| Margin figures in older PDF | The South African risk PDF states a 100% margin call and 30% stop-out. Because it also assigns the counterparty role differently, those levels are not assumed for every current Mauritius account.Source 19 |
Specifications10
Progressive major-FX leverage
Specifications11
Gold and WTI exposure tiers
Trading & service hours12
Temporary leverage limits
| Window | Timing | Selected caps |
|---|---|---|
| High-impact news | 15 minutes before to five minutes after | FX/gold 1:200; silver 1:50; oil 1:100Source 11 |
| Weekday rollover | 30 minutes before close to 30 minutes after open | FX/gold 1:200; silver 1:50; oil 1:100Source 11 |
| Weekend / holiday | 2.5 hours before Friday close to one hour after Monday open | FX 1:200; gold 1:100; silver/oil 1:50Source 11 |
Deposits & withdrawals
Sections ↑Availability13
Published payment methods and timing
| Method | Deposit | Withdrawal |
|---|---|---|
| Visa / Mastercard | Advertised as instant | Available; no precise completion deadline givenSource 9 |
| Skrill / Neteller | Offered, subject to regional availability | Offered; described as quick, without a fixed deadlineSource 9 |
| Bank transfer | 1–3 business days | 1–3 business daysSource 9 |
The facts14
Withdrawal checks
| Measure | Value | Context |
|---|---|---|
| Destination | Return to the original funding account | The funding FAQ applies this rule for fraud prevention and compliance.Source 9 |
| Documents | Identity and address evidence may be requested | A payment instruction is still subject to verification.Source 9 |
| Unsuccessful payout | Contact support with the transaction details | No account-level withdrawal test was performed for this profile.Source 9 |
Protection, compensation & entity limits
Sections ↑Protections & eligibility15
Protection and the evidence behind it
| Layer | Current position |
|---|---|
| Client money | Neex states that client funds are held in segregated accounts with tier-one banking institutions. No individual bank confirmation or current policy certificate was inspected.Source 7 |
| Financial Commission | Neex was expelled on 10 November 2025. The Commission states it cannot reimburse Neex clients from its compensation fund after expulsion.Source 21 |
| Current member status | The Commission’s Neex page still marks the membership Expelled and indicates that fund protection is unavailable. This is private dispute-resolution membership, not a government licence.Source 22 |
| Bonus-related negative balances | The current bonus PDF permits refusal to clear a negative balance above USD 1,000. Its general protection language therefore must not be treated as an unconditional guarantee.Source 17 |
Financial Commission membership and statutory financial authorisation are separate questions. Expulsion from the private scheme should not be presented as a withdrawal of the FSC or FSCA permission, but old references to that scheme cannot substantiate current compensation coverage.[21][22]
Support, interruptions & complaints
Sections ↑Published customer contact
Customer supportEmail
South African contactTelephone
+27 63 665 2106Source 8
Scope Current contact-page number for the South African intermediary; not identified as an emergency dealing line.
Formal complaintsEmail
Website contactWebsite
Process16
Response times and complaint escalation
| Issue | What the documents establish |
|---|---|
| Support hours | Account pages advertise 24/7 assistance; the contact page separately targets email replies within 24 hours on business days.Source 2Source 8 |
| Platform interruption | The reviewed current support and risk material does not establish a telephone-order or close-only emergency dealing procedure. An email or support call should not be assumed to execute an order.Source 19 |
| South African complaint | Policy: acknowledge within one business day; straightforward cases within three business days; complex investigation within 40 business days, with updates at least every ten.Source 20 |
| Further escalation | The South African policy provides a compliance review and refers unresolved eligible matters to the FAIS Ombud after the broker has had an opportunity to respond. This route is scoped to the intermediary relationship.Source 20 |
Copy trading, PAMM & current promotion
Sections ↑Process17
CopyTrade: account control and fees
| Step | What is published |
|---|---|
| Select a provider | Compare history, drawdown and strategy, then allocate funds; trades are reproduced proportionally in the follower’s account.Source 12 |
| Offer conditions | Providers set minimum capital and profit-sharing/performance terms. The general low-entry marketing does not establish a universal zero minimum or zero fee.Source 12 |
| Stop following | The site says following can be stopped at any time, but it does not establish whether existing trades close or remain open, or how earned fees settle. Confirm those offer terms before allocating.Source 12 |
| Responsibility | Neex’s disclosure leaves strategy selection and resulting losses with the follower; copying does not ensure matching performance or execution.Source 12 |
The facts18
PAMM is a different arrangement
| Measure | Value | Context |
|---|---|---|
| Structure | Investor money pooled under a manager | Profit and loss are allocated proportionally to contributions, with reporting and monitoring.Source 13 |
| Entry and exit terms | Manager-specific terms need to be established | The public overview does not publish a universal minimum, performance-fee schedule, dealing cut-off or redemption timetable.Source 13 |
Process19
20% accumulated bonus: current headline offer
| Condition | Published term |
|---|---|
| Campaign | 1 October–31 December 2026, server timeSource 16 |
| Amount | 20% of each qualifying deposit; up to USD 10,000 total credit per clientSource 16 |
| Minimum qualifying payment | USD 100 on Standard; USD 1,000 on PremiumSource 16 |
| Cash availability | Nonwithdrawable, loss-absorbing margin credit; not cash added to the withdrawal balanceSource 16 |
| Expiry | 90 days from the first deposit; later deposits do not restart that clockSource 16 |
| Excluded participation | Cent, PAMM and MAM accounts; multiple restricted countries including China, Vietnam, Pakistan, Turkey, Indonesia, Malaysia and the MENA region are listed on the campaign pageSource 16 |
The facts20
Important rules in the bonus PDF
| Measure | Value | Context |
|---|---|---|
| Withdrawal or internal transfer | Removes credit equal to 50% of the amount moved | Credit removal can trigger a margin close-out.Source 17 |
| Trading eligibility | Round turns of three minutes or less are invalid | The promotion also prohibits specified arbitrage/hedging practices and flags over 70% concentration in particular products or a fixed trading direction.Source 17 |
| Opt-in after a deposit | 48-hour late-registration window | Subject to eligibility; opting out forfeits remaining credit.Source 17 |
Company, entities & legal documents
Sections ↑Entities & regulation21
Which entity performs which role
| Entity | Current disclosure | Evidence boundary |
|---|---|---|
| Neex International Limited, Mauritius | Investment Dealer; FSC GB20025869 | The site assigns execution, custody and liquidity here. A current independent register result was not retrieved.Source 6 |
| Neex (Pty) Ltd, South Africa | FSP 49937; company 2017/388557/07 | Current site says onboarding/intermediation only; do not infer South African custody or dealing from the brand.Source 6 |
| Neex Limited, Saint Lucia | Company registration 2024-00263 | A company registration is not a financial-services permission. The public English client agreement and bonus terms use this entity.Source 6Source 18 |
The facts22
Resolve the document-to-entity match
| Measure | Value | Context |
|---|---|---|
| South African risk PDF | Describes Neex (Pty) Ltd as counterparty and ODP | That conflicts with the current intermediary-only allocation and uses an older address. It is not proof that all present accounts execute through South Africa.Source 19 |
| Public client agreement | Names Saint Lucia and its governing law | No dated migration notice was found that explains transfer of existing positions, balances, protection or complaint responsibility to Mauritius.Source 18 |
| Current register checks | FSC and FSCA entries not independently retrieved | FSCA’s current site points to a legacy-search hub whose tools are being updated; the linked FSP form was unavailable during this check.Source 28Source 29Source 30 |
The final account agreement needs to identify the counterparty and complete charges. The current role disclosure does not establish that every earlier account has migrated.[18]
Legal entities & licences
These are source-dated records, not a blanket assessment of the broker. Read each issuer, identifier, status and scope together.
Neex International Limited
MauritiusSource 6
| Issuer & identifier | Recorded status | Date & scope |
|---|---|---|
| Financial Services Commission MauritiusGB20025869 | Not verified | Checked 12 Oct 2026Broker-published Investment Dealer, Full Service Dealer excluding Underwriting. Current official register result not retrieved; site assigns execution/custody/liquidity here.Source 6 |
Neex (Pty) Ltd
South AfricaSource 6
| Issuer & identifier | Recorded status | Date & scope |
|---|---|---|
| Financial Sector Conduct Authority49937 | Not verified | Checked 12 Oct 2026Broker-published FSP number. Current independent lookup unavailable. Main-site disclosure limits current role to onboarding/intermediation; older risk PDF describes a different role.Source 6 |
Neex Limited
Saint LuciaSource 18
No separate licence entry is recorded in this panel.
October 2026 account and disclosure cross-check
Sections ↑The following supplementary details were checked against the broker’s published account or group disclosures for the 22 October 2026 research edition. They should be interpreted within the legal-entity, country and account qualifications explained above.[31][32][33]
Reference table23
22 October research — supplementary checkpoints
| Research area | Dated finding or qualification |
|---|---|
| Account, price or operational terms | Neex (Pty) Ltd is described as the FSCA-regulated intermediary, while Neex International Limited in Mauritius executes trades, holds client assets and provides liquidity.Source 31 |
| Regulation, protection or further conditions | The Standard account starts at $50 with spreads from 1.2 pips; Premium starts at $500 with spreads from zero.Source 32Source 33 |
Sources & further reading
- Live account comparison Neex · Accessed 12 Oct 2026
- Standard account terms and currency choices Neex · Accessed 12 Oct 2026
- Premium account features and automation Neex · Accessed 12 Oct 2026
- Live account opening and advertised charges Neex · Accessed 12 Oct 2026
- Current Neex group website Neex · Accessed 12 Oct 2026
- Current licences, entities and service allocation Neex · Accessed 12 Oct 2026
- Client-money security claims Neex · Accessed 12 Oct 2026
- Customer support and entity contact information Neex · Accessed 12 Oct 2026
- Funding and withdrawal methods and FAQ Neex · Accessed 12 Oct 2026
- Dynamic leverage tiers Neex · Accessed 12 Oct 2026
- Temporary leverage adjustment policy, effective June 2026 Neex · Accessed 12 Oct 2026
- CopyTrade service, offers and risk disclosures Neex · Accessed 12 Oct 2026
- PAMM allocation service Neex · Accessed 12 Oct 2026
- Oil CFD market and instrument scope Neex · Accessed 12 Oct 2026
- Metal CFD market and instrument scope Neex · Accessed 12 Oct 2026
- October–December 2026 deposit promotion Neex · Accessed 12 Oct 2026
- Accumulated 20% bonus terms, version 1 October 2026 Neex · Accessed 12 Oct 2026
- Public English client agreement: Neex Limited Neex · Accessed 12 Oct 2026
- South African risk disclosure Neex · Accessed 12 Oct 2026
- South African complaints-handling policy Neex · Accessed 12 Oct 2026
- Neex expelled from Financial Commission membership Financial Commission · Accessed 12 Oct 2026
- Neex membership status Financial Commission · Accessed 12 Oct 2026
- Standard FX contract data, Other regions Neex · Accessed 12 Oct 2026
- Premium FX contract data, Other regions Neex · Accessed 12 Oct 2026
- Standard metal contract data, Other regions Neex · Accessed 12 Oct 2026
- Premium metal contract data, Other regions Neex · Accessed 12 Oct 2026
- Standard oil contract data, Other regions Neex · Accessed 12 Oct 2026
- Public financial-services-provider search route Financial Sector Conduct Authority · Accessed 12 Oct 2026
- Current legacy-search hub Financial Sector Conduct Authority · Accessed 12 Oct 2026
- Public register of licensees Financial Services Commission Mauritius · Accessed 12 Oct 2026
- Licences and regulations Neex · Accessed 22 Oct 2026
- Standard account Neex · Accessed 22 Oct 2026
- Premium account Neex · Accessed 22 Oct 2026
This profile reports dated public information, including broker-published services and terms. It does not independently test or guarantee execution, pricing or withdrawals. Inclusion is not an endorsement. Permissions and protections apply only to the named legal entity, service and client category; check the current official records and your contract.