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NAGM — Vanuatu forex, metals, oil and index CFDs

NAGM’s USD Standard account combines a focused CFD catalogue with MT5 and managed-account tools. Published liquidation, funding and account-archiving rules require closer attention than the NDD headline.

By FXBrokers.ai ResearchOperating status: ActiveSources checked Published
Profile scope

Current Vanuatu retail route. Regional exclusions and the published policy differences apply.

NAGM offers a comparatively compact international CFD range: currencies, precious metals, oil and indices. Its current product pages focus on these markets, with MT5, an advertised MT4 route and optional managed-account infrastructure. The decisive details are its USD Standard account, contract-specific margin and order rules, and the distinction between ordinary cash and promotional credit.[3]

The Vanuatu account and opening process

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This profile concerns NAGM (V) LIMITED, company number 41699, the current operator named at nagmarkets.com. Its Vanuatu address is First Floor, ICOUNT House, Kumul Highway, Port Vila. The website excludes residents of the US, Canada, UK, EU, Iran, Afghanistan, Hong Kong, Australia, New Zealand, Israel, Japan, Singapore, Malaysia and India, among other restricted locations.[2]

VFSC lists NAGM (V) LIMITED as active.[1]

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Current Standard account card

Current Standard account card
TermPublished condition
Account currency / opening depositUSD / USD 500Source 4
Advertised spread floorFrom 1.2 pipsSource 4
LeverageDefault 1:200; options 1:100 and 1:400Source 4
Minimum trade size0.01 lotSource 4
Margin call / stop-out100% / 50% on the account pageSource 4
Execution labelNDD / market executionSource 4

The card does not specify a separate commission amount. Its spread figure is a floor, not a typical EURUSD cost. Instrument margin, swaps and the risk document’s different liquidation wording still need to be read alongside this card.[4]

The FAQ requests a photo ID and matching-name address evidence dated within three months. It offers a demo that expires 14 days after the last demo trade. The account-opening process requires personal details and verification before funding and live use; a demo’s availability does not establish eligibility for the live entity.[6]

The current legal hub supplies an operative Terms and Conditions PDF plus execution, risk, conflicts, privacy and complaints policies. These documents identify the Vanuatu company. The scope here follows the published retail account and actual product menu rather than every asset class mentioned in the general agreement’s definitions.[7]

View full spreads & trading costs

Available markets and representative specifications

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Current retail market scope

Current retail market scope
MarketWhat NAGM advertisesUseful distinction
Forex27 currency pairs; maximum advertised leverage 1:400.Leveraged currency CFDs; the symbol specification sets the actual margin.Source 22
MetalsGold and silver; long and short exposure.The metal page describes contracts without an expiry date.Source 23
EnergyMajor crude-oil benchmarks.Oil price exposure through CFDs; no physical-delivery service is established.Source 24
IndicesMajor global equity indices with floating spreads.An index CFD is not ownership of its constituent shares.Source 25
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Selected rows from the current specification catalogue

Selected rows from the current specification catalogue
SymbolContract-size cellMargin cellIndicative-spread cell
EURUSD100,0000.5%12Source 14
XAUUSD100USD 1,00025Source 14
XAGUSD5,000USD 3,00019Source 14
UKOIL / USOIL1,000USD 1,00060Source 14
NAS100 / SPX50010 / 50USD 1,50025 / 12Source 14
US30 / GER3010 / 10USD 3,00030 / 21Source 14

These cells preserve the source’s units and omissions. It does not explicitly identify the spread unit or the lot basis beside every fixed margin amount. The “Tick Size” column contains currency amounts, so it should not automatically be treated as a minimum price increment. Confirm the live symbol’s lot size, tick value, margin and session before sizing a position.[14]

Individual shares and crypto are not part of the current public retail product menu inspected for this profile. General legal definitions of securities or cryptocurrencies do not establish an active stock-custody, exchange-futures or coin-transfer service.[7]

Spreads, swaps, dividends and conversion

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The metals page labels gold 0.25 and silver 0.019 as typical spreads. It does not state an observation period or a complete price-unit convention. Those figures differ in presentation from the specification table’s 25 and 19, so they are not converted here into a verified all-in dollar cost.[23]

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Holding costs and cash adjustments

Holding costs and cash adjustments
ItemPublished treatment
Overnight financingSpot products incur a charge at end of day; rates require the current account specification.Source 14
Triple financingFX and precious metals: Wednesday. Energy and indices: Friday, except the page’s CN50 exception.Source 14
Cash-index dividendsLong positions receive an adjustment; shorts pay one, applied with overnight fees before the ex-dividend date.Source 18
Cross-currency entriesThe agreement permits conversion with a markup; the numerical markup is deferred to the charges schedule.Source 8

The dividend page’s 2022 worked examples explain the accounting method; they are not October 2026 dividend forecasts or current financing quotes. For a Monday ex-date it describes the adjustment within Friday’s three-day charge. Read the current date, quoted currency and per-lot amount, then reconcile the resulting account entry.[18]

The market-holiday page warns that quotations can stop, liquidity can decline and spreads can widen. Its retrieved table did not show populated dated entries. A blank public calendar is not confirmation of normal trading or payment hours on the next holiday.[19]

Execution, orders and liquidation

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The execution policy says NAGM acts as agent and uses third-party liquidity providers as execution venues.[10]

The conflicts policy also contemplates the company being a client’s counterparty and setting dealing prices. It permits transactions involving both sides and compensation from different parties. These disclosures qualify a simple “NDD” label; they do not establish independent execution-quality measurements or guaranteed access to the best displayed market price.[11]

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Orders and disputed thresholds

Orders and disputed thresholds
IssuePublished rule or conflict
Pending ordersBuy/sell limits and stops; good till cancelled.Source 10
Slippage and requotesStops, take-profits and other instructions may fill at the next available price. A new requote requires acceptance.Source 10
Maximum holdingsThe FAQ says 50 lots, without clarifying whether that ceiling is per symbol or account-wide.Source 6
Risk-policy liquidationDiscretionary close-out around 50% margin level; automatic closure below 20%.Source 9

The risk-policy thresholds differ from the account page’s 50% stop-out. The risk policy also says the firm need not issue a margin call. Establish the configured close-out threshold before trading; do not wait for an alert or treat either number as a guaranteed limit on loss.[9]

The agreement’s gap-trading prohibition refers to scheduled market events and the two hours before a market closure lasting at least two hours. It also restricts exploitative automation. Clarify permitted strategies before news trading.[8]

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Platform routes and continuity

Platform routes and continuity
RouteDocumented capabilitiesBoundary
MT5 desktopOrders, EAs, trailing stops, alerts and charts; PC/Mac downloads.Local software and hosting must remain suitable and connected.Source 16
MT5 browserAccess without installing a desktop terminal.Account and order permissions still depend on the broker’s configuration.Source 16
MT5 mobileAndroid/iOS pricing, charts and order management.The broker also advertises mobile EAs and trailing stops; that statement needs qualification below.Source 16
MT4Advertised on the current platform and PAMM/MAM pages.The detailed public download instructions inspected focus on MT5; confirm the available live server.Source 16

MetaQuotes documents trailing stops as terminal-side processes, unlike server-side stop-loss orders. Disconnecting the terminal therefore does not leave a continually recalculating trailing stop on the trade server. Retain a confirmed server stop where appropriate and verify the operating environment used by an EA.[26]

The official Android guide documents account management, positions, pending orders and history. Its link to an application store is not evidence that desktop EAs run locally inside the mobile app. This review did not test a broker-specific mobile automation extension.[27]

For platform failures, NAGM’s execution policy assigns the dealing department to receive and transmit instructions by telephone or email. Ask support to connect you to the authorised dealing route and identify the account, symbol, ticket and requested action. An attempted contact is not an execution acknowledgement.[10]

Funding, withdrawals and promotional credit

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Published USD deposit methods

Published USD deposit methods
MethodBroker deposit feeAdvertised processing
UnionPayFreeInstant transferSource 5
AlipayFreeInstant transferSource 5
WeChat PayFreeInstant transferSource 5
Bank wireFreeOne to three business daysSource 5

The funding page says there is no additional broker deposit or withdrawal fee, while banks and intermediaries may charge. It requires payments to and from an account in the client’s own name and prohibits third-party payments. These are deposit processing estimates; the page does not supply a separate withdrawal completion clock or method-specific minimum.[5]

The agreement nevertheless reserves increased withdrawal commission after insufficient trading activity. No numerical tariff accompanies that clause.[8]

Its general promotion rules reduce bonus credit proportionately on withdrawal or internal transfer; an ineligible receiving account can lose that credit. Credit removal can affect margin. These are conditional rules, not evidence of a currently available cash bonus.[8]

Client assets and the limits of protection

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NAGM’s risk statement expressly warns that losses can exceed the deposit and says no maximum loss is guaranteed. A stop-out control therefore does not establish negative-balance protection. No named retail compensation scheme or insurance payout limit was established from the inspected policy set.[9]

The agreement permits passing money or securities to third parties and pledging or lending deposited securities to meet third-party obligations.[8]

The conflicts policy acknowledges cash-settlement dependence on the company’s available funds and obligations that may compete with a client’s interests. Those disclosures should be assessed separately from an active licence. Neither a licence nor an execution policy constitutes insurance against a firm or provider default.[11]

Support, account recovery, closure and records

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Published service and complaint routes

Current account supportEmail
[email protected]Source 21

Scope Contact-page address for account help.

Hours 24/7 advertised

Current telephoneTelephone
+61 2 8527 3466Source 21

Scope General contact; ask for authorised dealing assistance when required.

Formal complaintsEmail
[email protected]Source 12

Scope Compliance route in the complaint policy.

The contact page gives a North Sydney office. That service address does not change the Vanuatu counterparty or the website’s exclusion of Australian residents. The complaint PDF retains a different front-office address and telephone number; use its compliance email and preserve acknowledgement of receipt.[21]

The FAQ provides a forgot-password route and sends account-detail changes to support. Recovery was not tested; a fixed withdrawal hold after a security reset was not published in the inspected material.[6]

Blocking access does not cancel existing orders or positions. Cancellation requires written confirmation. After at least 90 inactive days and a balance of EUR 10 or less, the agreement permits archiving: restoration is for statements only, while residual money may transfer to a new account.[8]

Submit account-closure requests in writing.[8]

The privacy policy allows service-related information sharing with affiliates and providers and gives a route to request correction of inaccurate personal data. A privacy access request is distinct from a trading statement or tax report; no dedicated customer tax-certificate or post-closure export service was established.[13]

PAMM/MAM includes automatic statements for dependent accounts and performance statistics. Export the records relevant to any managed allocation before ending it; those promised allocation reports do not establish a country-specific tax calculation.[17]

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Complaint-policy stages

Complaint-policy stages
StagePublished procedure
First contactCustomer service; unresolved issues should reach Compliance within 48 hours.Source 12
Target and maximumA five-business-day aim, then conflicting references to 30 days and 30 business days.Source 12
Delay or disagreementWritten reasons for delay; internal director escalation and a stated route to VFSC.Source 12

The policy retains complaint records for seven years. Send a clear chronology, account and trade identifiers, evidence, disputed amount and requested outcome. Ask which response clock applies, rather than silently treating its inconsistent day counts as one promise. Its description of VFSC escalation is the broker’s procedure, not a verified compensation award process.[12]

Managed accounts, research and partner services

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NAGM’s PAMM/MAM infrastructure supports multiple allocation methods, management/performance/agent fees and automatic distribution of results. The client independently selects the manager, authorises relevant information sharing and bears the trading outcome; NAGM describes its role as administrative, technological and execution infrastructure.[17]

The public PAMM/MAM page does not give a universal exit notice, fee rate or treatment of existing positions when a manager is disconnected. Obtain those mandate terms before subscribing or cancelling. The presence of MT4/MT5 allocation software does not establish that every Standard account is automatically enrolled.[17]

Trading Central is advertised as free for live-account clients, accessed through the platform’s research/tools area. It combines analyst research and algorithmic screening, technical levels, signals and economic-event information. This is decision-support content; no automatic trade or withdrawal authority is granted by reading it.[15]

The partner page promotes rebates, account-management tools and marketing support for introducers, with a reference to Autochartist insights. Its reward language describes a commercial partner relationship, not a cash entitlement for each retail account. A current independent retail API permission specification or broker-run autonomous AI service was not established from the published retail tools.[20]

Names and scope of the current documentation

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Some FAQ wording still uses NAGM (Pacific) Limited and NAGM Limited. The current site and legal set instead identify NAGM (V) LIMITED. This is a document-name discrepancy, not proof of a dated legal migration or a basis for assigning Seychelles protection to the profiled Vanuatu account.[6]

Headquarters
Profiled account entity: Vanuatu
The companies behind the brand

Legal entities & licences

These are source-dated records, not a blanket assessment of the broker. Read each issuer, identifier, status and scope together.

NAGM (V) LIMITED

VanuatuSource 2

Licences and regulatory records for NAGM (V) LIMITED
Issuer & identifierRecorded statusDate & scope
Vanuatu Financial Services Commission41699AuthorisedChecked 20 Oct 2026Active financial-dealer entry.Source 1
Follow the evidence

Sources & further reading

  1. Financial dealers VFSC · Accessed 20 Oct 2026
  2. Current operator and restrictions NAGM · Accessed 20 Oct 2026
  3. About NAGM NAGM · Accessed 20 Oct 2026
  4. Standard account NAGM · Accessed 20 Oct 2026
  5. Deposits and withdrawals NAGM · Accessed 20 Oct 2026
  6. Account and trading FAQ NAGM · Accessed 20 Oct 2026
  7. Legal documents NAGM · Accessed 20 Oct 2026
  8. Trading terms and conditions NAGM · Accessed 20 Oct 2026
  9. Risk disclosure NAGM · Accessed 20 Oct 2026
  10. Execution policy NAGM · Accessed 20 Oct 2026
  11. Conflicts policy NAGM · Accessed 20 Oct 2026
  12. Complaint handling NAGM · Accessed 20 Oct 2026
  13. Privacy and confidentiality NAGM · Accessed 20 Oct 2026
  14. Contract specifications NAGM · Accessed 20 Oct 2026
  15. Trading Central NAGM · Accessed 20 Oct 2026
  16. Trading platforms NAGM · Accessed 20 Oct 2026
  17. PAMM and MAM NAGM · Accessed 20 Oct 2026
  18. Index dividend adjustments NAGM · Accessed 20 Oct 2026
  19. Market holiday schedule NAGM · Accessed 20 Oct 2026
  20. Partner services NAGM · Accessed 20 Oct 2026
  21. Contact NAGM NAGM · Accessed 20 Oct 2026
  22. Forex CFDs NAGM · Accessed 20 Oct 2026
  23. Metal CFDs NAGM · Accessed 20 Oct 2026
  24. Energy CFDs NAGM · Accessed 20 Oct 2026
  25. Index CFDs NAGM · Accessed 20 Oct 2026
  26. MT5 order handling MetaQuotes · Accessed 20 Oct 2026
  27. MT5 Android features MetaQuotes · Accessed 20 Oct 2026

This profile reports dated public information, including broker-published services and terms. It does not independently test or guarantee execution, pricing or withdrawals. Inclusion is not an endorsement. Permissions and protections apply only to the named legal entity, service and client category; check the current official records and your contract.

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