Accounts and eligibility
Sections ↑Masada’s three advertised MT5 accounts differ in deposit threshold, spread description and maximum leverage. The terms below use the client agreement linked from the homepage on 27 October 2026. Existing clients should check their accepted version: the older CRM-hosted agreement contains different fee, withdrawal and deficit provisions, and the current document takes effect through acceptance rather than merely through its upload path.[1][3][5]
At a glance01
Standard account
At a glance02
Pro / ECN account
| Item | Published terms and practical effect |
|---|---|
| Opening deposit | USD 200.Source 1 |
| Published pricing | Raw spreads plus a displayed USD 7 commission.Source 1 |
| Incomplete commission unit | The homepage does not establish the volume basis or whether USD 7 is per side or round trip.Source 1 |
| Maximum leverage | Up to 1:500; the scalping description conflicts with the linked agreement.Source 1 |
At a glance03
Premium account
At a glance04
Opening the account
| Item | Published terms and practical effect |
|---|---|
| Applicants | The website advertises individual and business accounts; acceptance and compliance checks apply.Source 1Source 3 |
| Assessment | The agreement asks about trading knowledge and experience and provides for an appropriateness assessment.Source 3 |
| Before sending money | Clause 9.1.10 requires written account-opening confirmation; payments sent before that may be rejected.Source 3 |
At a glance05
Ongoing identification checks
| Item | Published terms and practical effect |
|---|---|
| Document deadline | Clause 2.2.2 requires requested KYC/AML documents within seven days.Source 3 |
| Failure to provide them | The agreement permits suspension, closure or termination.Source 3 |
| Account security | Notify the company immediately of unauthorised access, stolen credentials or inaccurate account records.Source 3 |
Markets and contract specifications
Sections ↑At a glance06
Products and actual availability
| Item | Published terms and practical effect |
|---|---|
| Public offer | The website presents forex and CFD brokerage through MT5.Source 1Source 3 |
| Contract descriptions | The agreement discusses rolling spot FX, currency options and CFDs, and defines a broader range of securities.Source 3 |
| Availability limit | Schedule 1 expressly says that not every described product is available at all times; the legal list is not a live instrument catalogue.Source 3 |
At a glance07
MT5 device access
| Item | Published terms and practical effect |
|---|---|
| Desktop | Windows and Mac download routes are advertised.Source 1Source 3 |
| Mobile | Android and iOS routes are advertised.Source 1Source 3 |
| Configuration | The account server and symbol specifications govern actual lot size, financing and available order settings.Source 1Source 3 |
At a glance08
The underlying asset and the contract
| Item | Published terms and practical effect |
|---|---|
| CFD ownership | The agreement describes price-difference contracts without ownership of the referenced asset.Source 3 |
| Closing venue | Schedule 1 describes off-exchange positions that cannot be closed with another entity.Source 3 |
| Margin versus exposure | Depositing margin does not reduce the notional exposure or cap the contractual loss liability.Source 3 |
Spreads, commissions and account charges
Sections ↑At a glance09
Reading the account price
| Item | Published terms and practical effect |
|---|---|
| Standard / Premium | A zero-commission label does not eliminate the spread or other applicable charges.Source 1Source 3 |
| Pro / ECN | Obtain the USD 7 commission’s lot, currency and side basis before calculating a round-trip cost.Source 1 |
| Other trading charges | Clause 5 allows agreed commissions, markups and markdowns. A complete instrument-specific financing schedule is not supplied in the homepage account grid.Source 3 |
At a glance10
Base currencies and conversion
| Item | Published terms and practical effect |
|---|---|
| Contract currencies | GBP, USD, EUR or another currency agreed in advance.Source 3 |
| Different-currency funding | The company may convert it into the selected account currency at its designated prevailing rate.Source 3 |
| Charges and margin | Different-currency charges and margin funding can also be converted; the agreement does not fix one universal conversion markup.Source 3 |
At a glance11
Banking costs and overdue payments
| Item | Published terms and practical effect |
|---|---|
| Banking charges | Clause 5.3 permits incidental deposit/withdrawal wire charges and other banking-related fees.Source 3 |
| Other administration | The document says some statement, order-cancellation, transfer and telephone-order charges are not currently included but may be introduced; it does not fix a permanent zero-fee promise.Source 3 |
| Overdue debt | Clause 11.3.1 permits interest at 1% per month on a payment owed to the company after its due date. This is not interest earned on a client cash balance.Source 3 |
At a glance12
Earlier fees versus the current linked agreement
| Item | Published terms and practical effect |
|---|---|
| Earlier document | The CRM-hosted agreement lists USD 5 per 30 days after 150 days of inactivity and a deposit-cost or 3% deduction for withdrawal without intervening trading.Source 5 |
| Current v2 document | Those numerical provisions are not repeated in the currently linked agreement; a current inactivity amount or no-trading withdrawal percentage was not established.Source 3 |
| Existing accounts | The accepted contract and later valid notices determine applicability. The absence of the old figures from v2 is not proof that every existing account’s fees have been waived.Source 3Source 5 |
Platforms, execution and margin
Sections ↑At a glance13
Execution descriptions and permitted roles
| Item | Published terms and practical effect |
|---|---|
| STP wording | Clauses 4.2 and 12.1 describe execution-only STP transmission to liquidity providers.Source 3 |
| Other contractual roles | Clauses 4.7 and 8 also contemplate acting as broker, principal or agent and matching client transactions.Source 3 |
| Practical scope | The STP label alone does not establish that the company can never take a principal position or that execution quality has been independently audited.Source 3 |
At a glance14
Scalping and automation conflict
| Item | Published terms and practical effect |
|---|---|
| Marketing | The homepage describes Pro/ECN as suitable for scalpers and Expert Advisors.Source 1 |
| Current restriction | Clause 17.2.5 says arbitrage and scalping are not permitted and allows action against latency-based transactions.Source 3 |
| Before using a strategy | Obtain written clarification for the actual account; MT5’s technical automation capabilities do not override a contractual restriction.Source 1Source 3 |
At a glance15
Margin warning and stop-out
| Item | Published terms and practical effect |
|---|---|
| Warning wording | Schedule 1 says a warning occurs if margin falls below 80% of account equity. This is not the usual equity-to-margin formulation and needs clarification.Source 3 |
| Stop-out condition | The same clause permits closure when equity falls below 50% of required margin.Source 3 |
| Closure sequence | It describes closing the largest open positions at market price until equity is above the minimum; a deficit can still occur.Source 3 |
At a glance16
Orders, limits and gaps
| Item | Published terms and practical effect |
|---|---|
| Acceptance | An electronic instruction becomes an accepted transaction through company execution/confirmation; a delay in confirmation does not necessarily invalidate it.Source 3 |
| Limits | The company may restrict open-position counts or refuse orders increasing exposure; one universal numeric maximum is not established in this agreement.Source 3 |
| Stops and liquidity | Stop instructions are not guaranteed prices. Market gaps and liquidity conditions can produce different execution prices.Source 3 |
| Leverage adjustment | The risk schedule permits leverage reductions based on trading volume and instrument restrictions.Source 3 |
Deposits and withdrawals
Sections ↑At a glance17
Funding methods contemplated by the contract
| Item | Published terms and practical effect |
|---|---|
| Bank and card routes | BACS, telegraphic transfer, SWIFT and credit/debit cards are listed; the available portal methods still need confirmation.Source 3 |
| Cash | Cash deposits are not accepted under clause 11.1.4.Source 3 |
| Credit to account | A payment counts as received only when cleared funds reach the company.Source 3 |
At a glance18
Ownership checks and exceptional third-party funding
| Item | Published terms and practical effect |
|---|---|
| General controls | Payment ownership, identity and anti-money-laundering checks apply.Source 3 |
| Named-family exception | Clause 11.3.6 permits, at the company’s discretion, funding by an approved spouse, partner or child aged over 18 after checks.Source 3 |
| Separate authorised person | The agreement distinguishes an approved authorised payer from a person acting only under a limited power of attorney; it does not give every trading delegate cash-transfer authority.Source 3 |
At a glance19
Withdrawal request and destination
| Item | Published terms and practical effect |
|---|---|
| Request channel | Clause 11.3.7 requires a written or email request.Source 3 |
| Return to source | The original funding destination is the normal route; changed details need prior approval and exceptions are limited.Source 3 |
| Currency | Normally the account base currency, unless another currency is agreed in advance.Source 3 |
At a glance20
Why a withdrawal may be delayed or reduced
| Item | Published terms and practical effect |
|---|---|
| Open exposure | Money required for margin, commissions, realised or unrealised losses may remain unavailable.Source 3 |
| Upcoming obligations | The agreement permits retention for a payment obligation due or reasonably likely within the next five business days.Source 3 |
| Other grounds | Set-off, legal or compliance concerns, unresolved disputes, unusually numerous requests and certain attorney-submitted instructions are listed.Source 3 |
| Notification | The company says it will normally notify the client as soon as reasonably practicable, with compliance-related exceptions.Source 3 |
At a glance21
Processing time and withdrawal charges
| Item | Published terms and practical effect |
|---|---|
| Current contract | The v2 agreement permits processing/compliance delays and says charges may apply, but does not give one numerical payout deadline.Source 3 |
| Earlier target | The two-business-day processing target belongs to the earlier CRM-hosted agreement and is not presented here as the current universal commitment.Source 5Source 3 |
| Before funding | Obtain the actual method, company processing target, likely receipt time and complete fee quote.Source 3 |
Legal entities and client protection
Sections ↑At a glance22
Named Mauritius company
| Item | Published terms and practical effect |
|---|---|
| Entity | Masada Investments Limited; the homepage states company number 205046.Source 1Source 3 |
| Published licence | The company states FSC Mauritius GB23202128.Source 1 |
| Verification scope | A current firm-specific permission match was not independently rendered from the linked authority register; the licence number remains attributed to the company.Source 1 |
At a glance23
Negative balances can become a debt
| Item | Published terms and practical effect |
|---|---|
| Current clause | Under clause 11.3.3, a negative cash value after close-out or termination is a debt that the company may make immediately payable.Source 3 |
| Risk schedule | The current document expressly warns that stop-out does not guarantee avoidance of a negative balance.Source 3 |
| Set-off | Clause 6 permits set-off against obligations owed to the client, including cross-currency conversion; the deposited margin is not a contractual loss cap.Source 3 |
At a glance24
Client-money wording and third-party risk
| Item | Published terms and practical effect |
|---|---|
| Qualified wording | Clause 13.1 says money may be held separately; later clauses describe segregated accounts, approved institutions and intermediate brokers.Source 3 |
| Reconciliation | Clause 13.11 describes daily client-money reconciliation and required transfers on the following business day.Source 3 |
| Institution risk | The company describes reasonable care in selecting banks but limits liability for their solvency and conduct, subject to stated negligence/fraud exceptions.Source 3 |
| Insurance | These provisions do not establish a verified compensation entitlement, named safeguarding bank or insured per-client amount.Source 3 |
At a glance25
Long-unclaimed balances
| Item | Published terms and practical effect |
|---|---|
| Waiting period | At least six years without movement on the account balance.Source 3 |
| Additional condition | The company must be unable to trace the client despite reasonable steps before releasing the client-money balance.Source 3 |
| Later valid claim | Clause 13.9 says the company will make good a subsequent valid claim; this is different from an ordinary monthly inactivity charge.Source 3 |
Support, records and complaints
Sections ↑At a glance26
Published contact routes
| Item | Published terms and practical effect |
|---|---|
| Customer service | [email protected]; +230 215 8010.Source 4 |
| Office | 10th Floor, Sterling Tower, 14 Poudrière Street, Port Louis, Mauritius.Source 4Source 3 |
| Formal contacts | The v2 agreement leaves its support, compliance and complaint email fields blank. Obtain the completed notice details and retain acknowledgement of delivery.Source 3 |
At a glance27
Telephone dealing during an outage
| Item | Published terms and practical effect |
|---|---|
| Emergency close-out | Clause 12.1.2 allows speaking directly to a company broker during normal office hours.Source 3 |
| No voicemail orders | Messages, answering machines and fax are not accepted for this emergency route.Source 3 |
| Refusal grounds | Clause 17.2.12 permits refusal for recording-system failure, inadequate identity verification, a complex transaction or poor line quality.Source 3 |
| Contact limit | The public support number is not identified in the agreement as a dedicated dealing line; confirm the correct number and hours before an outage.Source 3 |
At a glance28
Statements and the objection deadline
| Item | Published terms and practical effect |
|---|---|
| Delivery | Electronic confirmations and account statements, or online access, are contemplated; hard-copy confirmations require written notice.Source 3 |
| Two-business-day deadline | Clause 12.6 requires a written objection within two business days of the confirmation, subject to manifest-error provisions.Source 3 |
| Personal records | The client must keep adequate order records; availability of company records on request does not replace that responsibility.Source 3 |
At a glance29
Complaints and governing law
| Item | Published terms and practical effect |
|---|---|
| Submission | Clause 4.3 requires prompt written details and supporting dates/times and refers to a separate complaints procedure.Source 3 |
| Missing particulars | The email field is blank and this agreement does not provide a fixed complaint-response deadline; obtain the current procedure from the company.Source 3 |
| Language and law | English prevails over convenience translations; Mauritius law normally governs, subject to the stated market-rule exception.Source 3 |
Research, automation and managed services
Sections ↑At a glance30
PAMM and delegated trading
| Item | Published terms and practical effect |
|---|---|
| Public service | The PAMM page describes proportional allocation among participating managed accounts.Source 2 |
| Price and exit | A universal manager fee, exit timetable and rule for open positions were not established from the public PAMM page.Source 2 |
| Authority | Clause 17.8 separately addresses transactions placed by an authorised third party; the actual mandate must define that person’s powers.Source 3 |
No current bonus or cashback schedule was verified on 27 October 2026. The former promotion URL returns 404 and the current homepage does not link a replacement offer. Obtain the account’s current promotion terms before including any credit or rebate in a funding or withdrawal calculation.[1]
Company identity and operating history
Sections ↑At a glance31
Agreement changes and termination
| Item | Published terms and practical effect |
|---|---|
| Changes | Clause 2.4 normally provides at least ten business days’ written notice before an amendment takes effect.Source 3 |
| Client termination | At least three business days’ prior written notice under clause 15.1.Source 3 |
| Company termination | Normally at least ten business days, with immediate-termination exceptions including default and an account with no open transactions.Source 3 |
| Open positions | Termination does not itself extinguish open transactions or accrued liabilities; the company may subsequently close positions under the agreement.Source 3 |
At a glance32
Service identity and regional exclusions
| Item | Published terms and practical effect |
|---|---|
| Website | masadamarkets.com; the legal operator is Masada Investments Limited.Source 1 |
| Named exclusions | United States, British Columbia, Belgium, Japan, Iran, Sudan, Syria, North Korea, Myanmar and Russia.Source 1 |
| Other countries | The company describes the list as non-exhaustive; onboarding approval and local restrictions still apply.Source 1 |
At a glance33
Version and document completeness
| Item | Published terms and practical effect |
|---|---|
| Current public link | The homepage links a 52-page v2 agreement in a May 2026 upload directory. The path alone does not prove an effective date for an existing account.Source 1Source 3 |
| Acceptance | Clause 2.3 makes the document effective through acceptance of the account application and says it supersedes earlier agreements on the same subject.Source 3 |
| Unfilled fields | The client-name and key contact fields remain blank in the public copy; request the completed accepted version.Source 3 |
Legal entities & licences
These are source-dated records, not a blanket assessment of the broker. Read each issuer, identifier, status and scope together.
Masada Investments Limited
| Issuer & identifier | Recorded status | Date & scope |
|---|---|---|
| Financial Services Commission MauritiusGB23202128 | Not verified | Checked 27 Oct 2026Company disclosure; generic regulator link did not establish a current firm-specific permission match.Source 1 |
Additional information
Sections ↑At a glance34
Illustrative spread and margin arithmetic
| Item | Published terms and practical effect |
|---|---|
| Spread example | If a standard EUR/USD lot incurs a 0.8-pip spread and each pip is USD 10, the spread cost is USD 8 before other charges. This is an illustration, not a measured EUR/USD quote.Source 1 |
| Margin at 1:500 | USD 100,000 notional requires USD 200 initial margin before any instrument-specific adjustment.Source 1 |
| Margin at 1:100 | The same notional requires USD 1,000. The market exposure is unchanged even though collateral differs.Source 1 |
Sources & further reading
- Masada Markets official platform and account offers Masada Markets (official website) · Accessed 27 Oct 2026
- Masada Markets PAMM service and disclosure Masada Markets (official website) · Accessed 27 Oct 2026
- Current homepage-linked client agreement v2, 52 pages Masada Markets · Accessed 27 Oct 2026
- Contact details and registered office Masada Markets · Accessed 27 Oct 2026
- Earlier CRM-hosted agreement; not confirmation of the currently offered contract Masada Markets · Accessed 27 Oct 2026
This profile reports dated public information, including broker-published services and terms. It does not independently test or guarantee execution, pricing or withdrawals. Inclusion is not an endorsement. Permissions and protections apply only to the named legal entity, service and client category; check the current official records and your contract.