Accounts & headline costs
Sections ↑Mandiri Sekuritas provides online, full-service, Sharia and margin-enabled securities accounts. Its migration FAQ gives notified clients 30 days of MOST access after the restriction email, followed by Growin access using their existing credentials. Portfolio and account data carry across; the account’s trading and borrowing terms remain important.[3][11][12]
Account and service routes at a glance
| Account / service | Customer and legal scope | Principal condition |
|---|---|---|
| Online account | Self-directed Growin route; MOST only during the notified transition | Published online commission and Rp5,000 daily minimum apply.Source 3Source 2 |
| Full-service account | Broker-assisted relationship | Higher minimum commissions and adviser/service relationship apply.Source 3 |
| OLT Sharia account | Sharia-compliant cash trading route | No margin borrowing; approved securities and cash rules apply.Source 3 |
| Margin account | Approved borrowing facility | Collateral, interest, maintenance and forced-sale rules apply.Source 3 |
Headline charges and what they cover
| Item | Published basis | Important scope |
|---|---|---|
| Online buy | 0.18% with a Rp5,000 daily minimum | Taxes and market charges are reflected according to the published schedule.Source 3 |
| Online sell | 0.28% with a Rp5,000 daily minimum | Seller-side tax/levy components make the sell rate higher.Source 3 |
| Full-service buy | 0.25% or Rp25,000 daily minimum | Assisted relationship and minimum charge apply.Source 3 |
| Full-service sell | 0.35% or Rp25,000 daily minimum | The full-service tariff is not the same as online MOST.Source 3 |
| Securities transfer-in | Rp22,000 per issuer under the published transfer guidance | Receiving-firm and depository processing can still affect timing.Source 5 |
Products & investment scope
Sections ↑Products and ownership boundaries
| Product route | Published scope | Boundary |
|---|---|---|
| Indonesian equities | IDX-listed shares through supported accounts | Cash, Sharia and margin eligibility differ.Source 1Source 3 |
| Mutual funds and bonds | Supported fund and fixed-income distribution | Product expenses and issuer terms apply.Source 1 |
| Sharia investments | OLT Sharia and eligible securities | The Sharia route does not permit ordinary margin borrowing.Source 3 |
| Research and wealth services | Research, priority and advisory support | Service tiers and minimum asset conditions apply.Source 7Source 8 |
Fees & holding costs
Sections ↑The account comparison gives transaction rates and daily minimum charges. Borrowing interest or late-payment penalties, bank transfer costs and the expenses of funds or bonds are separate items.[3][4]
Trading credit and account costs
| Issue | Treatment |
|---|---|
| Regular-account credit | Unpaid T+2 obligations can lead to a buying suspension on T+3 and forced selling on T+4.Source 13 |
| Approved margin facility | A qualifying margin account may continue beyond T+4 while its collateral conditions are met; this does not remove forced-sale risk.Source 13 |
| Sharia account | The published comparison excludes margin and interest/penalty facilities and limits trading to cash.Source 3 |
| Bank transfer | The MOST withdrawal FAQ lists separate non-Mandiri-bank charges.Source 4 |
Platforms, orders & execution
Sections ↑Platform and order controls
| Route / control | Published capability | Operational limit |
|---|---|---|
| MOST | Available for 30 days after an individual restriction email | Then use Growin with the existing login.Source 11 |
| Growin | Digital investing and account-management route | Product availability depends on account and client eligibility.Source 12 |
| Full-service dealer route | Representative-supported orders and relationship service | Higher commission schedule applies.Source 3 |
An order instruction is not an execution guarantee. Market hours, price limits, liquidity, partial fills, corporate actions and system availability can change the result. A cancellation is effective only after the broker or venue acknowledges it; closing an app does not cancel an accepted order.[1]
Funding, withdrawals & transfers
Sections ↑Cash funding and withdrawal lifecycle
| Stage | Published route | Constraint |
|---|---|---|
| Bank funding | Transfer to the designated securities cash route | Same-name and bank-reference requirements apply.Source 2 |
| Sale proceeds | Subject to Indonesian T+2 settlement and other obligations | Buying power can appear before final withdrawal availability.Source 3Source 4 |
| MOST withdrawal instructions | Cash availability accounts for T+0, T+1 and T+2 obligations and open orders | The MOST FAQ gives 09:30–11:30 WIB on working days for its same-day process; use the live Growin/bank route’s instructions after migration.Source 4Source 11 |
Moving an existing portfolio
| Transfer type | Published treatment | Material consequence |
|---|---|---|
| Transfer-in from another broker | Supported securities transferred through the Indonesian depository process | The published fee is Rp22,000 per issuer.Source 5 |
| Transfer-out | Current forms, fees and depository processing apply | Unsupported or encumbered positions can delay movement.Source 6 |
| Cash to non-Mandiri bank | SKNBI or RTGS route under published charges | Rp2,900 SKNBI and Rp25,000 RTGS over Rp100 million are stated; current bank terms take priority.Source 4 |
Buying power, settled cash and withdrawable cash are different quantities. A deposit can support an order while still being subject to clearance, and sale proceeds remain tied to market settlement. Margin, open orders and transfer holds can reduce cash that appears available.[4]
Custody, regulation & client protection
Sections ↑Protection chain
| Layer | Published position | What it does not mean |
|---|---|---|
| Broker entity | PT Mandiri Sekuritas | The securities agreement identifies the legal relationship.Source 1 |
| Supervision | OJK-supervised broker and underwriter | OJK supervision is not a return guarantee.Source 1Source 9 |
| Investor protection | Conditional Indonesia SIPF framework for eligible protected investor assets | Coverage and trigger conditions must be met; market loss is excluded.Source 10 |
| Bank group relationship | Bank Mandiri group connection | Bank-deposit treatment does not automatically apply to securities positions.Source 1 |
Support, complaints & security
Sections ↑Support and escalation
| Route | Use | Boundary |
|---|---|---|
| Care Center | 14032 and published digital support routes | Account verification and service hours apply.Source 6 |
| Written complaint | [email protected] or official WhatsApp 081533314032 | Include client ID, securities account code, product, date, amount, description and supporting documents.Source 6 |
| External dispute route | LAPS SJK where eligible | Jurisdiction and procedural requirements apply.Source 6 |
| OJK report/contact | Supervisory route for regulatory issues | OJK is not the broker’s ordinary dealing desk.Source 9 |
A service channel is not automatically an emergency dealing desk. During an outage or disputed trade, use the published channel, preserve timestamps and order details, and confirm whether an instruction was accepted.[1]
Official support destinations
Scope Official contact, Care Center 14032, complaint requirements and escalation information.
Special services & tools
Sections ↑Distinctive services
| Service | Function | Condition |
|---|---|---|
| Growin Priority | Priority relationship service | Dedicated relationship manager and research; obtain membership eligibility from [email protected].Source 8 |
| Research portal | Indonesian market, company and strategy research | Research is not personalised advice without a separate mandate.Source 7 |
| Margin facility | Securities-backed borrowing for approved clients | Public eligibility pages have shown differing minimum/history conditions; confirm current terms directly.Source 3Source 6 |
A margin facility is separate from the ordinary trading limit. The regular account’s unpaid-purchase timetable should not be applied automatically to an approved margin account that satisfies its collateral conditions.[13]
Company background
Sections ↑Mandiri Sekuritas at a glance
| Measure | Value | Context |
|---|---|---|
| Contracting entity | PT Mandiri Sekuritas | Source 1 |
| Primary jurisdiction | Indonesia | Source 1Source 9 |
| Headquarters | Jakarta, Indonesia | Source 1 |
| Founded | 2000 | Source 1 |
| Broker classification | Multi-asset securities broker | Source 1 |
Company and service boundaries
| Issue | Published position |
|---|---|
| Account boundary | Online, full service, Sharia and margin routes have different rights and tariffs.Source 3 |
| Settlement boundary | Buying power, T+2 obligations and withdrawable cash are distinct.Source 4 |
| Protection boundary | OJK supervision and SIPF eligibility do not reimburse ordinary market losses.Source 9Source 10 |
- Headquarters
- Jakarta, Indonesia
- Founded
- 2000
Legal entities & licences
These are source-dated records, not a blanket assessment of the broker. Read each issuer, identifier, status and scope together.
PT Mandiri Sekuritas
IndonesiaSource 1
No separate licence entry is recorded in this panel.
Sources & further reading
- Mandiri Sekuritas services and legal information Mandiri Sekuritas · Accessed 16 Oct 2026
- Online account opening Mandiri Sekuritas MOST · Accessed 16 Oct 2026
- Online, full-service and Sharia account comparison Mandiri Sekuritas MOST · Accessed 29 Oct 2026
- Cash withdrawal instructions Mandiri Sekuritas MOST · Accessed 29 Oct 2026
- Transfer securities from another broker Mandiri Sekuritas MOST · Accessed 29 Oct 2026
- Contact and complaint routes Mandiri Sekuritas · Accessed 29 Oct 2026
- Mandiri Sekuritas research portal Mandiri Sekuritas · Accessed 16 Oct 2026
- Growin Priority Mandiri Sekuritas · Accessed 29 Oct 2026
- Financial Services Authority Otoritas Jasa Keuangan · Accessed 16 Oct 2026
- Indonesia Securities Investor Protection Fund Indonesia SIPF · Accessed 16 Oct 2026
- MOST access after migration notification Mandiri Sekuritas · Accessed 29 Oct 2026
- MOST portfolio and login continuity Mandiri Sekuritas · Accessed 29 Oct 2026
- Regular trading credit versus margin account Mandiri Sekuritas · Accessed 29 Oct 2026
This profile reports dated public information, including broker-published services and terms. It does not independently test or guarantee execution, pricing or withdrawals. Inclusion is not an endorsement. Permissions and protections apply only to the named legal entity, service and client category; check the current official records and your contract.