Lunaro’s retail offering has two distinct routes. UK customers encounter forex and multiasset CFDs plus spread betting. The Abu Dhabi service offers CFDs alongside exchange-traded derivatives. The selected company, client classification and platform therefore determine the applicable tariff and trading contract.[1][19]
Accounts and eligibility
Sections ↑Account routes and opening conditions
| Route / account | Published entry conditions | Trading arrangement |
|---|---|---|
| UK retail | GBP 250 minimum funding; demo by request | CFDs and spread betting; MT5Source 2 |
| UAE Standard | No minimum; USD base | MT5; published monthly volume up to 100 lotsSource 20 |
| UAE Pro | USD 5,000; USD base | MT5; 100–500 monthly lotsSource 20 |
| UAE Elite | USD 10,000; USD base | MT5; 500+ monthly lotsSource 20 |
The UK site excludes US residents and applies local-law eligibility. Retail, professional and corporate onboarding are separate; elective professionals lose negative-balance protection under the UK terms.[1][5]
Products and market access
Sections ↑What the published product range represents
| Market / route | Examples or scope | Form of exposure |
|---|---|---|
| UK forex | Major, minor and exotic currency pairs | CFD or spread-bet exposureSource 8 |
| UK commodities | Gold, silver and crude oil | Leveraged derivative exposureSource 9 |
| UK shares | Individual company shares | CFDs and spread bets, rather than share ownershipSource 10 |
| UK indices, ETFs and interest rates | Separate KIDs for each category | CFD and spread-bet product documentsSource 11 |
| UK crypto | Not offered to retail clients | Professional availability is classification dependentSource 2 |
| UAE exchange products | Futures and options; CME, Eurex and ICE examples | Standardised exchange contracts with clearing, specifications and expiriesSource 23 |
A currency CFD is a cash-settled price exposure, without possession of the currency underlying the contract. The UK currency KID distinguishes contracts without a fixed maturity from expiring products. Its one-day illustration is a disclosure assumption, not a compulsory holding period.[12]
Spreads, commissions and other costs
Sections ↑UK published charges
| Item | Published charge | Scope / qualification |
|---|---|---|
| Major FX | From 0.7 pips | Starting spread; variable by market and instrumentSource 8 |
| US share / ETF CFDs | USD 0.02/share; USD 1 minimum | Tariff does not specify charging sideSource 3 |
| UK / EU share / ETF CFDs | 0.10% notional; GBP 1 / EUR 1 minimum | No round-trip inferenceSource 3 |
| Financing markup | 1.5% FX/gold/silver; 3% other products | Over underlying interbank ratesSource 3 |
| Currency conversion | 0.50% markup | Cross-currency funding, P&L and account chargesSource 3 |
UAE CFD pricing by account
The UK costs document treats overnight financing separately from spreads. A short position can receive a financing credit only when the relevant deposit rate exceeds the markup; an overnight credit is therefore not automatic. Its conversion mechanism applies a marked-up FX rate when an amount is booked in a different account currency.[4]
UK inactivity: an unresolved document conflict
| Source | Trigger and charge | Operational consequence |
|---|---|---|
| Pricing webpage | GBP 10/month after 12 inactive months | Login alone does not count as activitySource 3 |
| Costs PDF | 180 calendar days, then every 30 days | Earlier start than the webpageSource 4 |
| Trading terms §41 | Trading activity; deposits/withdrawals do not reset it | No fee below zero; another active account under the same username exempts inactive accountsSource 5 |
Platforms, execution and orders
Sections ↑Platform roles and device access
| Platform / route | Published functions | Practical scope |
|---|---|---|
| MT5 — UK | Desktop strategy testing; browser order entry; iOS/Android trading and history | Desktop automation is not established as a mobile capabilitySource 7 |
| CQG — UAE | Browser access, bracket orders, monitoring and trade history | Futures/options workflow; provider/data charges may applySource 24 |
| Trading Technologies — UAE | Futures and options execution tools | TT supplies technology; Lunaro supplies the brokerage serviceSource 26 |
| Rithmic — UAE | R|Trader Pro, Excel integration, trailing/bracket/OCO orders | API permissions and account enablement need agreementSource 25 |
The UK execution policy names Lunaro as the sole execution venue, acting as principal or matched principal. It assesses retail outcomes using price and total costs. Positive price improvement is passed on; stops can execute beyond their trigger after a gap. The policy says limit orders will not execute at a worse price, but this does not promise that a limit order will fill.[6]
Order handling and margin mechanics
| Route | Published rule | Limit to the rule |
|---|---|---|
| UAE CFDs | 0.01-lot minimum; Standard / Pro / Elite maximum 10 / 100 / 150 lots | Margin call 100%; stop-out 50%; up to 30:1Source 20 |
| UAE order policy | Market orders use the available execution price; limit orders may fill partially | Orders outside market hours wait for reopeningSource 22 |
| UK currency CFDs | Retail account-level negative-balance protection | A single trade can lose more than its initial marginSource 12 |
Rithmic’s published R|API+ capability covers market data and order management, including server-side trailing stops, brackets and OCO orders. The website also describes Diamond and WebSocket/protocol interfaces. It does not establish which retail accounts receive API credentials, their permission scopes or revocation process; the advertised platform functionality is not a blanket API entitlement.[25]
Funding, withdrawals and currency handling
Sections ↑Funding and withdrawal terms
| Route / item | Published terms | Timing or qualification |
|---|---|---|
| UK bank funding | SEPA/BACS free | Typically 3–5 business daysSource 3 |
| UK card funding | EEA free; non-EEA 1.75% | Visa/Mastercard; matching account-holder nameSource 3 |
| UK withdrawals | Domestic GBP free / 16 expedited; international GBP 12 / 16; USD 15 / 26 | After approval; requests after 12:30 UK time roll forwardSource 3 |
| UAE withdrawals | Request against available balance before 13:30 | Later requests processed next working day; agreement does not label the clock’s timezoneSource 21 |
UAE accounts use USD; conversion and third-party funding costs may apply. Exchange contracts cost USD 2.50/side, plus provider platform/data charges. Offline/full-service execution adds USD 1 equivalent.[20]
Client money and account protections
Sections ↑Protection differs by legal route
| Route / mechanism | Documented position | Boundary |
|---|---|---|
| UK retail client money | Handled under the client-money rules; banks or permitted intermediaries may hold it | Segregation does not eliminate third-party insolvency riskSource 5 |
| UK retail trading losses | Currency KID describes account-level negative-balance protection | It does not protect a trading position from losing its marginSource 12 |
| UAE retail client money | Segregated; retail title-transfer arrangements excluded | Transfers to execution/settlement counterparties can involve other jurisdictionsSource 21 |
| UAE OTC retail losses | Negative-balance liability limited to funds in the relevant OTC account | The clause is expressly about OTC leveraged products, not all exchange tradingSource 21 |
For eligible UK investment claims, FSCS can pay up to GBP 85,000 per person per failed firm, subject to regulated-activity and eligibility rules. It does not reimburse ordinary poor investment performance. This is an investment-compensation framework; it should not be carried over to the separate Abu Dhabi company.[17]
The UK terms require immediate notice of unauthorised access, followed by suspension and investigation. Objection windows are generally one business day for confirmations and six weeks for annual statements. Export formats and post-closure access were not established.[5]
Support, dealing interruptions and complaints
Sections ↑Published customer and dealing contacts
UK telephone orders require name, account number and requested security details. UAE telephone or registered-email instructions become trades only after the dealer confirms execution verbally or by email.[5][22]
Published complaint routes
| Route | Internal timetable | Escalation |
|---|---|---|
| UK | Acknowledgement within 3 business days; final response target 8 weeks | Eligible complaints may proceed to the Financial Ombudsman ServiceSource 14 |
| UAE | Acknowledgement within 7 business days; aim 30 business days; final response by 60 business days | Dissatisfied complainants may refer the response to FSRASource 28 |
Research, automation and additional services
Sections ↑The UK service publishes an Insight Hub, webinars and educational material. It describes execution-only trading, so general market commentary does not establish a personal advisory mandate. The MT5 service supports strategy testing; the UAE platform range adds specialist exchange connectivity. No public retail copy-trading mandate or client-facing AI trading authority was established in the reviewed service documents.[1][7]
For UAE exchange trading, the distinction between the brokerage and the software provider matters: TT is described as a technology provider, while Lunaro provides the regulated service. CQG and Rithmic features and market-data entitlements are therefore subject to the platform package and brokerage arrangement rather than a single universal CFD account specification.[26][24]
Company history and regulatory context
Sections ↑Documented continuity and current entity scope
| Record | What it establishes | Interpretation |
|---|---|---|
| UK company 03148972 | Active; incorporated 22 January 1996 | Corporate predecessor date, not a claim that the Lunaro brand began thenSource 15 |
| UK name sequence | BUX Financial Services → APM Capital Markets → Lunaro Financial Services | The latest change took effect 18 November 2025Source 15 |
| Abu Dhabi record | Active; permission dated 18 August 2021 | Principal dealing, arranging deals and arranging custody; retail conditions applySource 29 |
The UK prudential disclosure covers the year ended 31 March 2025 under the APM Capital Markets name. It reports GBP 1.536 million of own funds against a GBP 816,145 requirement. Those historical regulatory figures are not a current balance-sheet certification or a measure of money available to reimburse clients.[18]
FSRA’s current company record lists a 13 February 2025 financial-penalty notice concerning Common Reporting Standard and FATCA requirements. The same record currently shows the firm as active. The record establishes a tax-reporting enforcement entry; it does not describe a current licence suspension.[29]
- Headquarters
- London, United Kingdom; Abu Dhabi, United Arab Emirates
- Founded
- UK legal predecessor incorporated 22 January 1996
Legal entities & licences
These are source-dated records, not a blanket assessment of the broker. Read each issuer, identifier, status and scope together.
Lunaro Financial Services Limited
| Issuer & identifier | Recorded status | Date & scope |
|---|---|---|
| Financial Conduct Authority184333 | Authorised | Checked 20 Oct 2026UK company 03148972; separate from the Abu Dhabi contracting entity.Source 16 |
Lunaro Markets Limited
| Issuer & identifier | Recorded status | Date & scope |
|---|---|---|
| ADGM Financial Services Regulatory Authority200034 | Authorised | Checked 20 Oct 2026Active FSRA record. Retail OTC derivatives, futures and options are subject to permission conditions; ADGM registration 000005466.Source 29 |
Sources & further reading
- UK trading service Lunaro · Accessed 20 Oct 2026
- UK trading FAQs Lunaro · Accessed 20 Oct 2026
- UK pricing and fees Lunaro · Accessed 20 Oct 2026
- UK costs and charges Lunaro · Accessed 20 Oct 2026
- UK trading-account terms Lunaro · Accessed 20 Oct 2026
- UK order execution policy Lunaro · Accessed 20 Oct 2026
- UK MetaTrader 5 service Lunaro · Accessed 20 Oct 2026
- UK forex service Lunaro · Accessed 20 Oct 2026
- UK commodities service Lunaro · Accessed 20 Oct 2026
- UK shares service Lunaro · Accessed 20 Oct 2026
- UK legal documents and product KIDs Lunaro · Accessed 20 Oct 2026
- UK currency-CFD key information document Lunaro · Accessed 20 Oct 2026
- UK support and dealing contacts Lunaro · Accessed 20 Oct 2026
- UK complaints handling policy Lunaro · Accessed 20 Oct 2026
- Lunaro Financial Services Limited company record Companies House · Accessed 20 Oct 2026
- FCA firm record: Lunaro Financial Services Limited Financial Conduct Authority · Accessed 20 Oct 2026
- Investment compensation scope and limit Financial Services Compensation Scheme · Accessed 20 Oct 2026
- UK MIFIDPRU disclosure for year ended March 2025 Lunaro · Accessed 20 Oct 2026
- UAE CFD trading service Lunaro · Accessed 20 Oct 2026
- UAE retail DMA and CFD fee schedule Lunaro · Accessed 20 Oct 2026
- UAE retail client agreement Lunaro · Accessed 20 Oct 2026
- UAE order execution policy Lunaro · Accessed 20 Oct 2026
- UAE exchange-traded derivatives Lunaro · Accessed 20 Oct 2026
- UAE CQG platform Lunaro · Accessed 20 Oct 2026
- UAE Rithmic platform and APIs Lunaro · Accessed 20 Oct 2026
- UAE Trading Technologies platform Lunaro · Accessed 20 Oct 2026
- UAE support contacts Lunaro · Accessed 20 Oct 2026
- UAE complaints handling policy Lunaro · Accessed 20 Oct 2026
- FSRA firm record: Lunaro Markets Limited ADGM Financial Services Regulatory Authority · Accessed 20 Oct 2026
This profile reports dated public information, including broker-published services and terms. It does not independently test or guarantee execution, pricing or withdrawals. Inclusion is not an endorsement. Permissions and protections apply only to the named legal entity, service and client category; check the current official records and your contract.