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Lunaro: UK and UAE accounts, costs, platforms and client protections

Lunaro offers forex and multiasset derivatives through separate UK and Abu Dhabi businesses. The UK service combines CFDs and spread betting; the UAE service adds exchange-traded futures and options. Account tariffs, dealing arrangements and protections depend on the contracting entity.

By Editorial deskOperating status: ActiveSources checked Published
  • The UK and UAE services have different agreements, account tariffs and protection arrangements.
  • UAE account tariffs charge spread plus commission per lot per side.
  • The UK inactivity trigger conflicts between the pricing webpage and its linked contractual documents.
  • The UK publishes a separate trading-desk number and hours; UAE telephone and registered-email orders require execution confirmation.

Lunaro’s retail offering has two distinct routes. UK customers encounter forex and multiasset CFDs plus spread betting. The Abu Dhabi service offers CFDs alongside exchange-traded derivatives. The selected company, client classification and platform therefore determine the applicable tariff and trading contract.[1][19]

Accounts and eligibility

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Account comparison01

Account routes and opening conditions

Account routes and opening conditions
Route / accountPublished entry conditionsTrading arrangement
UK retailGBP 250 minimum funding; demo by requestCFDs and spread betting; MT5Source 2
UAE StandardNo minimum; USD baseMT5; published monthly volume up to 100 lotsSource 20
UAE ProUSD 5,000; USD baseMT5; 100–500 monthly lotsSource 20
UAE EliteUSD 10,000; USD baseMT5; 500+ monthly lotsSource 20

The UK site excludes US residents and applies local-law eligibility. Retail, professional and corporate onboarding are separate; elective professionals lose negative-balance protection under the UK terms.[1][5]

View full spreads & trading costs

Products and market access

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Availability02

What the published product range represents

What the published product range represents
Market / routeExamples or scopeForm of exposure
UK forexMajor, minor and exotic currency pairsCFD or spread-bet exposureSource 8
UK commoditiesGold, silver and crude oilLeveraged derivative exposureSource 9
UK sharesIndividual company sharesCFDs and spread bets, rather than share ownershipSource 10
UK indices, ETFs and interest ratesSeparate KIDs for each categoryCFD and spread-bet product documentsSource 11
UK cryptoNot offered to retail clientsProfessional availability is classification dependentSource 2
UAE exchange productsFutures and options; CME, Eurex and ICE examplesStandardised exchange contracts with clearing, specifications and expiriesSource 23

A currency CFD is a cash-settled price exposure, without possession of the currency underlying the contract. The UK currency KID distinguishes contracts without a fixed maturity from expiring products. Its one-day illustration is a disclosure assumption, not a compulsory holding period.[12]

Spreads, commissions and other costs

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Pricing & charges03

UK published charges

UK published charges
ItemPublished chargeScope / qualification
Major FXFrom 0.7 pipsStarting spread; variable by market and instrumentSource 8
US share / ETF CFDsUSD 0.02/share; USD 1 minimumTariff does not specify charging sideSource 3
UK / EU share / ETF CFDs0.10% notional; GBP 1 / EUR 1 minimumNo round-trip inferenceSource 3
Financing markup1.5% FX/gold/silver; 3% other productsOver underlying interbank ratesSource 3
Currency conversion0.50% markupCross-currency funding, P&L and account chargesSource 3
Pricing & charges04

UAE CFD pricing by account

UAE CFD pricing by account
AccountEUR/USD spread fromFX / indices / energies commissionMetals commission
Standard1.2 pipsUSD 7/lot/sideUSD 6/lot/sideSource 20
Pro0.7 pipsUSD 6/lot/sideUSD 5/lot/sideSource 20
Elite0.1 pipsUSD 5/lot/sideUSD 4/lot/sideSource 20

The UK costs document treats overnight financing separately from spreads. A short position can receive a financing credit only when the relevant deposit rate exceeds the markup; an overnight credit is therefore not automatic. Its conversion mechanism applies a marked-up FX rate when an amount is booked in a different account currency.[4]

At a glance05

UK inactivity: an unresolved document conflict

UK inactivity: an unresolved document conflict
SourceTrigger and chargeOperational consequence
Pricing webpageGBP 10/month after 12 inactive monthsLogin alone does not count as activitySource 3
Costs PDF180 calendar days, then every 30 daysEarlier start than the webpageSource 4
Trading terms §41Trading activity; deposits/withdrawals do not reset itNo fee below zero; another active account under the same username exempts inactive accountsSource 5

Platforms, execution and orders

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Platforms & products06

Platform roles and device access

Platform roles and device access
Platform / routePublished functionsPractical scope
MT5 — UKDesktop strategy testing; browser order entry; iOS/Android trading and historyDesktop automation is not established as a mobile capabilitySource 7
CQG — UAEBrowser access, bracket orders, monitoring and trade historyFutures/options workflow; provider/data charges may applySource 24
Trading Technologies — UAEFutures and options execution toolsTT supplies technology; Lunaro supplies the brokerage serviceSource 26
Rithmic — UAER|Trader Pro, Excel integration, trailing/bracket/OCO ordersAPI permissions and account enablement need agreementSource 25

The UK execution policy names Lunaro as the sole execution venue, acting as principal or matched principal. It assesses retail outcomes using price and total costs. Positive price improvement is passed on; stops can execute beyond their trigger after a gap. The policy says limit orders will not execute at a worse price, but this does not promise that a limit order will fill.[6]

Specifications07

Order handling and margin mechanics

Order handling and margin mechanics
RoutePublished ruleLimit to the rule
UAE CFDs0.01-lot minimum; Standard / Pro / Elite maximum 10 / 100 / 150 lotsMargin call 100%; stop-out 50%; up to 30:1Source 20
UAE order policyMarket orders use the available execution price; limit orders may fill partiallyOrders outside market hours wait for reopeningSource 22
UK currency CFDsRetail account-level negative-balance protectionA single trade can lose more than its initial marginSource 12

Rithmic’s published R|API+ capability covers market data and order management, including server-side trailing stops, brackets and OCO orders. The website also describes Diamond and WebSocket/protocol interfaces. It does not establish which retail accounts receive API credentials, their permission scopes or revocation process; the advertised platform functionality is not a blanket API entitlement.[25]

Funding, withdrawals and currency handling

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Process08

Funding and withdrawal terms

Funding and withdrawal terms
Route / itemPublished termsTiming or qualification
UK bank fundingSEPA/BACS freeTypically 3–5 business daysSource 3
UK card fundingEEA free; non-EEA 1.75%Visa/Mastercard; matching account-holder nameSource 3
UK withdrawalsDomestic GBP free / 16 expedited; international GBP 12 / 16; USD 15 / 26After approval; requests after 12:30 UK time roll forwardSource 3
UAE withdrawalsRequest against available balance before 13:30Later requests processed next working day; agreement does not label the clock’s timezoneSource 21

UAE accounts use USD; conversion and third-party funding costs may apply. Exchange contracts cost USD 2.50/side, plus provider platform/data charges. Offline/full-service execution adds USD 1 equivalent.[20]

Client money and account protections

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Protections & eligibility09

Protection differs by legal route

Protection differs by legal route
Route / mechanismDocumented positionBoundary
UK retail client moneyHandled under the client-money rules; banks or permitted intermediaries may hold itSegregation does not eliminate third-party insolvency riskSource 5
UK retail trading lossesCurrency KID describes account-level negative-balance protectionIt does not protect a trading position from losing its marginSource 12
UAE retail client moneySegregated; retail title-transfer arrangements excludedTransfers to execution/settlement counterparties can involve other jurisdictionsSource 21
UAE OTC retail lossesNegative-balance liability limited to funds in the relevant OTC accountThe clause is expressly about OTC leveraged products, not all exchange tradingSource 21

For eligible UK investment claims, FSCS can pay up to GBP 85,000 per person per failed firm, subject to regulated-activity and eligibility rules. It does not reimburse ordinary poor investment performance. This is an investment-compensation framework; it should not be carried over to the separate Abu Dhabi company.[17]

The UK terms require immediate notice of unauthorised access, followed by suspension and investigation. Objection windows are generally one business day for confirmations and six weeks for annual statements. Export formats and post-closure access were not established.[5]

Support, dealing interruptions and complaints

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Published customer and dealing contacts

UK client servicesTelephone
+44 20 3326 2131Source 13

Scope Account and platform support

Hours Monday–Friday 08:00–17:00 UK time

UK trading deskTelephone
+44 20 3326 2135Source 13

Scope Separate dealing line

Hours Sunday 22:15 to Friday 22:15 UK time

UK support emailEmail
UAE support emailEmail
[email protected]Source 27

Scope Published response target: 1–2 business days

UAE complaintsEmail

UK telephone orders require name, account number and requested security details. UAE telephone or registered-email instructions become trades only after the dealer confirms execution verbally or by email.[5][22]

Process10

Published complaint routes

Published complaint routes
RouteInternal timetableEscalation
UKAcknowledgement within 3 business days; final response target 8 weeksEligible complaints may proceed to the Financial Ombudsman ServiceSource 14
UAEAcknowledgement within 7 business days; aim 30 business days; final response by 60 business daysDissatisfied complainants may refer the response to FSRASource 28

Research, automation and additional services

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The UK service publishes an Insight Hub, webinars and educational material. It describes execution-only trading, so general market commentary does not establish a personal advisory mandate. The MT5 service supports strategy testing; the UAE platform range adds specialist exchange connectivity. No public retail copy-trading mandate or client-facing AI trading authority was established in the reviewed service documents.[1][7]

For UAE exchange trading, the distinction between the brokerage and the software provider matters: TT is described as a technology provider, while Lunaro provides the regulated service. CQG and Rithmic features and market-data entitlements are therefore subject to the platform package and brokerage arrangement rather than a single universal CFD account specification.[26][24]

Company history and regulatory context

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Event timeline11

Documented continuity and current entity scope

Documented continuity and current entity scope
RecordWhat it establishesInterpretation
UK company 03148972Active; incorporated 22 January 1996Corporate predecessor date, not a claim that the Lunaro brand began thenSource 15
UK name sequenceBUX Financial Services → APM Capital Markets → Lunaro Financial ServicesThe latest change took effect 18 November 2025Source 15
Abu Dhabi recordActive; permission dated 18 August 2021Principal dealing, arranging deals and arranging custody; retail conditions applySource 29

The UK prudential disclosure covers the year ended 31 March 2025 under the APM Capital Markets name. It reports GBP 1.536 million of own funds against a GBP 816,145 requirement. Those historical regulatory figures are not a current balance-sheet certification or a measure of money available to reimburse clients.[18]

FSRA’s current company record lists a 13 February 2025 financial-penalty notice concerning Common Reporting Standard and FATCA requirements. The same record currently shows the firm as active. The record establishes a tax-reporting enforcement entry; it does not describe a current licence suspension.[29]

Headquarters
London, United Kingdom; Abu Dhabi, United Arab Emirates
Founded
UK legal predecessor incorporated 22 January 1996
The companies behind the brand

Legal entities & licences

These are source-dated records, not a blanket assessment of the broker. Read each issuer, identifier, status and scope together.

Lunaro Financial Services Limited

United KingdomSource 15Source 11

Licences and regulatory records for Lunaro Financial Services Limited
Issuer & identifierRecorded statusDate & scope
Financial Conduct Authority184333AuthorisedChecked 20 Oct 2026UK company 03148972; separate from the Abu Dhabi contracting entity.Source 16

Lunaro Markets Limited

United Arab EmiratesSource 19Source 29

Licences and regulatory records for Lunaro Markets Limited
Issuer & identifierRecorded statusDate & scope
ADGM Financial Services Regulatory Authority200034AuthorisedChecked 20 Oct 2026Active FSRA record. Retail OTC derivatives, futures and options are subject to permission conditions; ADGM registration 000005466.Source 29
Follow the evidence

Sources & further reading

  1. UK trading service Lunaro · Accessed 20 Oct 2026
  2. UK trading FAQs Lunaro · Accessed 20 Oct 2026
  3. UK pricing and fees Lunaro · Accessed 20 Oct 2026
  4. UK costs and charges Lunaro · Accessed 20 Oct 2026
  5. UK trading-account terms Lunaro · Accessed 20 Oct 2026
  6. UK order execution policy Lunaro · Accessed 20 Oct 2026
  7. UK MetaTrader 5 service Lunaro · Accessed 20 Oct 2026
  8. UK forex service Lunaro · Accessed 20 Oct 2026
  9. UK commodities service Lunaro · Accessed 20 Oct 2026
  10. UK shares service Lunaro · Accessed 20 Oct 2026
  11. UK legal documents and product KIDs Lunaro · Accessed 20 Oct 2026
  12. UK currency-CFD key information document Lunaro · Accessed 20 Oct 2026
  13. UK support and dealing contacts Lunaro · Accessed 20 Oct 2026
  14. UK complaints handling policy Lunaro · Accessed 20 Oct 2026
  15. Lunaro Financial Services Limited company record Companies House · Accessed 20 Oct 2026
  16. FCA firm record: Lunaro Financial Services Limited Financial Conduct Authority · Accessed 20 Oct 2026
  17. Investment compensation scope and limit Financial Services Compensation Scheme · Accessed 20 Oct 2026
  18. UAE CFD trading service Lunaro · Accessed 20 Oct 2026
  19. UAE retail DMA and CFD fee schedule Lunaro · Accessed 20 Oct 2026
  20. UAE retail client agreement Lunaro · Accessed 20 Oct 2026
  21. UAE order execution policy Lunaro · Accessed 20 Oct 2026
  22. UAE exchange-traded derivatives Lunaro · Accessed 20 Oct 2026
  23. UAE CQG platform Lunaro · Accessed 20 Oct 2026
  24. UAE Rithmic platform and APIs Lunaro · Accessed 20 Oct 2026
  25. UAE Trading Technologies platform Lunaro · Accessed 20 Oct 2026
  26. UAE support contacts Lunaro · Accessed 20 Oct 2026
  27. UAE complaints handling policy Lunaro · Accessed 20 Oct 2026
  28. FSRA firm record: Lunaro Markets Limited ADGM Financial Services Regulatory Authority · Accessed 20 Oct 2026

This profile reports dated public information, including broker-published services and terms. It does not independently test or guarantee execution, pricing or withdrawals. Inclusion is not an endorsement. Permissions and protections apply only to the named legal entity, service and client category; check the current official records and your contract.

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